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| | | Author: | chetzler  | | Posted: | Nov 28, 2017 14:13 | | Subject: | (Cancelled) | | Viewed: | 443 times | | Topic: | Suggestions | | Status: | Discarded | |
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| | (Cancelled) |
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| | | | | Author: | bb414973 | | Posted: | Nov 28, 2017 14:16 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 129 times | | Topic: | Suggestions | |
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| In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller.
|
Perhaps because buyers aren't leaving appropriate negative feedback? If the
seller isn't getting complaints and/or public criticism about his shipping
practices, do they even know they're causing such issues?
| | All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
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| | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 14:22 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 103 times | | Topic: | Suggestions | |
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| | | Perhaps because buyers aren't leaving appropriate negative feedback? If the
seller isn't getting complaints and/or public criticism about his shipping
practices, do they even know they're causing such issues?
|
Why should the buyers have to do any work? BrickLink should be forcing sellers
to operate within certain standards.
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| | | | | | | | | Author: | bb414973 | | Posted: | Nov 28, 2017 15:12 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 82 times | | Topic: | Suggestions | |
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| In Suggestions, chetzler writes:
| | | | Perhaps because buyers aren't leaving appropriate negative feedback? If the
seller isn't getting complaints and/or public criticism about his shipping
practices, do they even know they're causing such issues?
|
Why should the buyers have to do any work? BrickLink should be forcing sellers
to operate within certain standards.
|
I know you're trying to make a point, and most people replying to your post
haven't understood that, but for what it's worth I think minimum standards
are a good thing. The question is where to draw the line?
Are sellers required to list all items for sale against the correct part/set?
Are they required to list used items as used, and incomplete as incomplete?
Can they cut their prices in half and charge a 100% mark-up at checkout, thus
appearing higher in the listings price comparison pages and screwing over the
price guide?
Can they agree to falsify customs documents?
Are they expected to abide by local laws?
See? Minimum standards that BL already expects sellers to abide by. I think everyone
would agree that BL mandating sellers use a particular packaging method is a
step too far, thus negating your point, but surely everyone can agree that sellers
should be expected to pack orders appropriately?
Regards the parts you received that were damaged due to poor shipping. In the
EU (yeah, I know this gets on peoples tits sometimes), you would, in law, be
eligible for a full refund including the price of shipping. And if the seller
wanted the parts back, they'd have to pay for return shipping as well. Thus,
sellers are encouraged to pack appropriately in order to prevent such a financial
kick up the arse. I would imagine similar consumer laws exist across the world
to some extent.
Should BL force all business sellers to abide by consumer laws? No. But it is
a requirement of BL that all users abide by local laws, and once it's brought
to their attention that someone isn't doing so, there should be consequences
of that. It's impossible for BL to collate information on local laws and
act as judge and jury, but it's not impossible for them to collate statistics
on how often a member is reported for failing to abide by local laws, and take
action if/when patterns present themselves.
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 28, 2017 15:25 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, MarieA writes:
| | […]
Should BL force all business sellers to abide by consumer laws? No. But it is
a requirement of BL that all users abide by local laws, and once it's brought
to their attention that someone isn't doing so, there should be consequences
of that. It's impossible for BL to collate information on local laws and
act as judge and jury, but it's not impossible for them to collate statistics
on how often a member is reported for failing to abide by local laws, and take
action if/when patterns present themselves.
|
Well, considering 1) we (me included) don’t even give neutral FBs where negatives
should be given, and 2), BL doesn’t care when a store has a high percentage of
negatives, I don’t see that having a hint of a thought of a suggestion of being
implemented any time soon.
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| | | | | | | | | | | | | Author: | bb414973 | | Posted: | Nov 28, 2017 16:07 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 63 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, MarieA writes:
| | […]
Should BL force all business sellers to abide by consumer laws? No. But it is
a requirement of BL that all users abide by local laws, and once it's brought
to their attention that someone isn't doing so, there should be consequences
of that. It's impossible for BL to collate information on local laws and
act as judge and jury, but it's not impossible for them to collate statistics
on how often a member is reported for failing to abide by local laws, and take
action if/when patterns present themselves.
|
Well, considering 1) we (me included) don’t even give neutral FBs where negatives
should be given, and 2), BL doesn’t care when a store has a high percentage of
negatives, I don’t see that having a hint of a thought of a suggestion of being
implemented any time soon.
|
I always leave appropriate feedback when buying, just one negative on BL I think,
also 1 on BO and a handful on Ebay over a decade or so of buying and selling.
But I accept that many people don't in fear of a retaliatory reaction.
Someone could have 100% negative feedback and BL wouldn't care - and I wholeheartedly
support such a hands-off approach. It baffles me that buyers would continue to
place orders with sellers who have a high number of non-positive ratings, but
more fool them.
If, however, a good number of those negative ratings were because of issues that
BL (perhaps the BL community) deems undesirable, there should be consequences.
Seller shipped incomplete order.
Seller shipped incorrect items.
Seller shipped used pieces as new.
Seller refused to refund or replace missing order.
Unannounced delays in invoicing/shipping.
Etc.
It could all be done anonymously with only BL having access to the stats. But
enough reports over a given period or across 'x' number of orders,
and automatic sanctions could kick in. Something like increasing commission to
reflect the additional effort dealing with complaints, a temporary store suspension,
a prominent warning at checkout advising that other buyers had indicated there
were issues.
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| | | | | | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 15:26 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 87 times | | Topic: | Suggestions | |
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| In Suggestions, MarieA writes:
| | In Suggestions, chetzler writes:
| | | | Perhaps because buyers aren't leaving appropriate negative feedback? If the
seller isn't getting complaints and/or public criticism about his shipping
practices, do they even know they're causing such issues?
|
Why should the buyers have to do any work? BrickLink should be forcing sellers
to operate within certain standards.
|
I know you're trying to make a point, and most people replying to your post
haven't understood that, but for what it's worth I think minimum standards
are a good thing. The question is where to draw the line?
|
You're absolutely right! And many people are drawing their lines too close
to my business. I take issue with suggestions that create additional burden
on me when I have done nothing wrong. I don't understand why people want
to impose broad rules on everyone when targeted rules on bad actors would be
more appropriate. Once this suggestion has played out, I'll be making a
more earnest suggestion to that effect.
| |
Are sellers required to list all items for sale against the correct part/set?
Are they required to list used items as used, and incomplete as incomplete?
Can they cut their prices in half and charge a 100% mark-up at checkout, thus
appearing higher in the listings price comparison pages and screwing over the
price guide?
Can they agree to falsify customs documents?
Are they expected to abide by local laws?
See? Minimum standards that BL already expects sellers to abide by. I think everyone
would agree that BL mandating sellers use a particular packaging method is a
step too far, thus negating your point, but surely everyone can agree that sellers
should be expected to pack orders appropriately?
|
Of course there should be minimum standards, but I haven't seen any policy
suggestions that are targeted towards basic standards. They are always oddly
specific and tailored to one user's bad experience.
| |
Regards the parts you received that were damaged due to poor shipping. In the
EU (yeah, I know this gets on peoples tits sometimes), you would, in law, be
eligible for a full refund including the price of shipping. And if the seller
wanted the parts back, they'd have to pay for return shipping as well. Thus,
sellers are encouraged to pack appropriately in order to prevent such a financial
kick up the arse. I would imagine similar consumer laws exist across the world
to some extent.
Should BL force all business sellers to abide by consumer laws? No. But it is
a requirement of BL that all users abide by local laws, and once it's brought
to their attention that someone isn't doing so, there should be consequences
of that. It's impossible for BL to collate information on local laws and
act as judge and jury, but it's not impossible for them to collate statistics
on how often a member is reported for failing to abide by local laws, and take
action if/when patterns present themselves.
|
You and I have tangled a few times in the past but I suspect we'd probably
agree on a lot of points. I have very high standards about the way I operate
my business and I suspect you do too.
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| | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Nov 28, 2017 15:49 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, chetzler writes:
| | […]
Of course there should be minimum standards, but I haven't seen any policy
suggestions that are targeted towards basic standards. They are always oddly
specific and tailored to one user's bad experience. […]
|
That’s not odd at all. It seems the way humans often react. Something happens
and they want “something” to be done so that it can’t happen again.
(And some cater to their fears. But that’s another story.)
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| | | | | | | | | | | | | Author: | bb414973 | | Posted: | Nov 28, 2017 16:10 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | In Suggestions, MarieA writes:
| | In Suggestions, chetzler writes:
| | | | Perhaps because buyers aren't leaving appropriate negative feedback? If the
seller isn't getting complaints and/or public criticism about his shipping
practices, do they even know they're causing such issues?
|
Why should the buyers have to do any work? BrickLink should be forcing sellers
to operate within certain standards.
|
I know you're trying to make a point, and most people replying to your post
haven't understood that, but for what it's worth I think minimum standards
are a good thing. The question is where to draw the line?
|
You're absolutely right! And many people are drawing their lines too close
to my business. I take issue with suggestions that create additional burden
on me when I have done nothing wrong. I don't understand why people want
to impose broad rules on everyone when targeted rules on bad actors would be
more appropriate. Once this suggestion has played out, I'll be making a
more earnest suggestion to that effect.
|
An imaginative solution would be necessary in order for BL to *easily* deal with
the bad apples. The "three strikes and you're out" rule still leaves plenty
of scope for dishonest and disreputable sellers, as those sellers with 100s of
non-positive feedback testify.
| | | |
Are sellers required to list all items for sale against the correct part/set?
Are they required to list used items as used, and incomplete as incomplete?
Can they cut their prices in half and charge a 100% mark-up at checkout, thus
appearing higher in the listings price comparison pages and screwing over the
price guide?
Can they agree to falsify customs documents?
Are they expected to abide by local laws?
See? Minimum standards that BL already expects sellers to abide by. I think everyone
would agree that BL mandating sellers use a particular packaging method is a
step too far, thus negating your point, but surely everyone can agree that sellers
should be expected to pack orders appropriately?
|
Of course there should be minimum standards, but I haven't seen any policy
suggestions that are targeted towards basic standards. They are always oddly
specific and tailored to one user's bad experience.
| |
Regards the parts you received that were damaged due to poor shipping. In the
EU (yeah, I know this gets on peoples tits sometimes), you would, in law, be
eligible for a full refund including the price of shipping. And if the seller
wanted the parts back, they'd have to pay for return shipping as well. Thus,
sellers are encouraged to pack appropriately in order to prevent such a financial
kick up the arse. I would imagine similar consumer laws exist across the world
to some extent.
Should BL force all business sellers to abide by consumer laws? No. But it is
a requirement of BL that all users abide by local laws, and once it's brought
to their attention that someone isn't doing so, there should be consequences
of that. It's impossible for BL to collate information on local laws and
act as judge and jury, but it's not impossible for them to collate statistics
on how often a member is reported for failing to abide by local laws, and take
action if/when patterns present themselves.
|
You and I have tangled a few times in the past but I suspect we'd probably
agree on a lot of points. I have very high standards about the way I operate
my business and I suspect you do too.
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| | | | | | | | | | | | | | | Author: | tonnic | | Posted: | Nov 28, 2017 17:16 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 71 times | | Topic: | Suggestions | |
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| In Suggestions, MarieA writes:
| | In Suggestions, chetzler writes:
| | In Suggestions, MarieA writes:
| | In Suggestions, chetzler writes:
| | | | Perhaps because buyers aren't leaving appropriate negative feedback? If the
seller isn't getting complaints and/or public criticism about his shipping
practices, do they even know they're causing such issues?
|
Why should the buyers have to do any work? BrickLink should be forcing sellers
to operate within certain standards.
|
I know you're trying to make a point, and most people replying to your post
haven't understood that, but for what it's worth I think minimum standards
are a good thing. The question is where to draw the line?
|
You're absolutely right! And many people are drawing their lines too close
to my business. I take issue with suggestions that create additional burden
on me when I have done nothing wrong. I don't understand why people want
to impose broad rules on everyone when targeted rules on bad actors would be
more appropriate. Once this suggestion has played out, I'll be making a
more earnest suggestion to that effect.
|
An imaginative solution would be necessary in order for BL to *easily* deal with
the bad apples. The "three strikes and you're out" rule still leaves plenty
of scope for dishonest and disreputable sellers, as those sellers with 100s of
non-positive feedback testify.
|
A solution might be that not only 3 NSS or NPB strikes would mean ‘you’re out’
but something else too.
Maybe a certain percentage of negative feedback could mean someone is out of
business.
What percentage it could be is debatable but as you mentioned, there are a lot
of sellers and buyers with quite some non positive feedback. And if non of these
lead to 3 or more NSS or NPB they are still in the game.
I mention both sides, buyer and seller should be good members of Bricklink.
| | | | | |
Are sellers required to list all items for sale against the correct part/set?
Are they required to list used items as used, and incomplete as incomplete?
Can they cut their prices in half and charge a 100% mark-up at checkout, thus
appearing higher in the listings price comparison pages and screwing over the
price guide?
Can they agree to falsify customs documents?
Are they expected to abide by local laws?
See? Minimum standards that BL already expects sellers to abide by. I think everyone
would agree that BL mandating sellers use a particular packaging method is a
step too far, thus negating your point, but surely everyone can agree that sellers
should be expected to pack orders appropriately?
|
Of course there should be minimum standards, but I haven't seen any policy
suggestions that are targeted towards basic standards. They are always oddly
specific and tailored to one user's bad experience.
| |
Regards the parts you received that were damaged due to poor shipping. In the
EU (yeah, I know this gets on peoples tits sometimes), you would, in law, be
eligible for a full refund including the price of shipping. And if the seller
wanted the parts back, they'd have to pay for return shipping as well. Thus,
sellers are encouraged to pack appropriately in order to prevent such a financial
kick up the arse. I would imagine similar consumer laws exist across the world
to some extent.
Should BL force all business sellers to abide by consumer laws? No. But it is
a requirement of BL that all users abide by local laws, and once it's brought
to their attention that someone isn't doing so, there should be consequences
of that. It's impossible for BL to collate information on local laws and
act as judge and jury, but it's not impossible for them to collate statistics
on how often a member is reported for failing to abide by local laws, and take
action if/when patterns present themselves.
|
You and I have tangled a few times in the past but I suspect we'd probably
agree on a lot of points. I have very high standards about the way I operate
my business and I suspect you do too.
|
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| | | | | Author: | tonnic | | Posted: | Nov 28, 2017 14:33 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 70 times | | Topic: | Suggestions | |
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| I would like to vote ‘yes’ but will vote ‘no’.
The smallest cardboard box/envelope I use is already 32,8 grams, the smallest
bubblewrap envelope is about 6 to 7 grams.
I believe USA shipping outside the USA or Northern America is already $10+ with
a decent amount of weight, weight enough to leave the seller room for a much
heavier cardboard envelope.
In the Netherlands I can ship a total weight below 20 grams international for
€1,33.
A cardboard envelope would give at least twice these shippingcosts, maybe even
triple.
Although I like and use cardboard envelopes for their protection and easier way
of packing/filling an envelope it would be too expensive for buyers with a low
value order to pay for this extra weight. They might walk away from these shippingcosts.
Saying this, I do believe your order was of enough weight to pack it into a cardboard
box and some extra ziplockbags.
Also it would never hurt Lego parts to use some extra lightweight bubblewrap
sheets.
And some parts or lage volume or large amount of parts should be packed much
better.
Use of extra bubblewrap, extra dividing parts by extra ziplockbags and maybe
some supporting tape to not let the ziplockbags slide over eachother will help
too.
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| | | | | | | Author: | wanderer101 | | Posted: | Nov 28, 2017 14:42 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 62 times | | Topic: | Suggestions | |
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| In Suggestions, tonnic writes:
| | I would like to vote ‘yes’ but will vote ‘no’.
The smallest cardboard box/envelope I use is already 32,8 grams, the smallest
bubblewrap envelope is about 6 to 7 grams.
I believe USA shipping outside the USA or Northern America is already $10+ with
a decent amount of weight, weight enough to leave the seller room for a much
heavier cardboard envelope.
In the Netherlands I can ship a total weight below 20 grams international for
€1,33.
A cardboard envelope would give at least twice these shippingcosts, maybe even
triple.
Although I like and use cardboard envelopes for their protection and easier way
of packing/filling an envelope it would be too expensive for buyers with a low
value order to pay for this extra weight. They might walk away from these shippingcosts.
Saying this, I do believe your order was of enough weight to pack it into a cardboard
box and some extra ziplockbags.
Also it would never hurt Lego parts to use some extra lightweight bubblewrap
sheets.
And some parts or lage volume or large amount of parts should be packed much
better.
Use of extra bubblewrap, extra dividing parts by extra ziplockbags and maybe
some supporting tape to not let the ziplockbags slide over eachother will help
too.
|
I feel that a seller that is not conscious of protecting the customers order
will pack it in a shoddy manner no matter weather it is in a bubble mailer
or a box. I use bubble mailers for 95% of our orders, but each lot is packed
in a separate ziploc bag and than all those ziploc bags are protected with another
larger bag, usually more bubble wrap or other protective material. The boxes
cause so much more weight that it can raise the shipping costs quite a bit. I
have never had a complaint about the packing method of my orders. Plus I am super
cautious about items that could be damaged easily like trans clear parts etc.
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| | | | | | | Author: | TBS | | Posted: | Nov 29, 2017 07:06 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| In Suggestions, tonnic writes:
| | I would like to vote ‘yes’ but will vote ‘no’.
The smallest cardboard box/envelope I use is already 32,8 grams, the smallest
bubblewrap envelope is about 6 to 7 grams.
I believe USA shipping outside the USA or Northern America is already $10+ with
a decent amount of weight, weight enough to leave the seller room for a much
heavier cardboard envelope.
In the Netherlands I can ship a total weight below 20 grams international for
€1,33.
A cardboard envelope would give at least twice these shippingcosts, maybe even
triple.
Although I like and use cardboard envelopes for their protection and easier way
of packing/filling an envelope it would be too expensive for buyers with a low
value order to pay for this extra weight. They might walk away from these shippingcosts.
|
Since sheer force is the new modern which people wanted to have applied on everything
but their own, i suggest:
A minimum of shipping costs for each order - and should be between 5 to 10 Euro/
Dollars.
This way the sellers can pack all in boxes, don´t have to feable with tiny shipments
and try different ways of packing just to save some gram, and thereby save the
customer some cents.
Sometimes 10 minutes go into this kind of repacking/testing which is not paid
to us.
Furthermore, such tiny 1 or 2 dollar orders will be gone forever since its not
to justify to spend 5 to 10 dollars for shipping on top.
Also no one has to complain about a service fee for tiny orders below XYZ.. just
to get the bubblers and paypalfees back for "sure-loss-orders".
Everyone should be absolutely happy then. 
Have fun.
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| | | | | | | | | Author: | TBS | | Posted: | Nov 29, 2017 07:09 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 57 times | | Topic: | Suggestions | |
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| By the way. I use boxes standardly, since almost no parts meet the criteria for
being shipped below 5mm of height.
So shipping has to begin at 3.70€ anyway.
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| | | | | | | Author: | ozzilady | | Posted: | Nov 29, 2017 20:10 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, tonnic writes:
| | I would like to vote ‘yes’ but will vote ‘no’.
The smallest cardboard box/envelope I use is already 32,8 grams, the smallest
bubblewrap envelope is about 6 to 7 grams.
I believe USA shipping outside the USA or Northern America is already $10+ with
a decent amount of weight, weight enough to leave the seller room for a much
heavier cardboard envelope.
In the Netherlands I can ship a total weight below 20 grams international for
€1,33.
A cardboard envelope would give at least twice these shippingcosts, maybe even
triple.
Although I like and use cardboard envelopes for their protection and easier way
of packing/filling an envelope it would be too expensive for buyers with a low
value order to pay for this extra weight. They might walk away from these shippingcosts.
Saying this, I do believe your order was of enough weight to pack it into a cardboard
box and some extra ziplockbags.
Also it would never hurt Lego parts to use some extra lightweight bubblewrap
sheets.
And some parts or lage volume or large amount of parts should be packed much
better.
Use of extra bubblewrap, extra dividing parts by extra ziplockbags and maybe
some supporting tape to not let the ziplockbags slide over eachother will help
too.
|
While I understand 'buyer disappointment' and the right to vent, my international
buying would end if seller's were forced to ship in boxes! It would simply
not be worth the significant increase in cost... I'll take my chances with
an envelope!
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| | | | | Author: | tonnic | | Posted: | Nov 28, 2017 14:39 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 49 times | | Topic: | Suggestions | |
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| And PS,
Notify the seller, he is responsable for shipping and packaging.
In my opinion life is a learning curve, he needs to know not to ship these large
parts like this.
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| | | | | Author: | pedalingman | | Posted: | Nov 28, 2017 14:42 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| | |
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Voted NO
Did you message the seller and try to work out an agreement?
What about sellers that circumvent custom forms? Should every seller have to
take a picture of their customs forms and send them to Admin to prove they are
not falsifying the form?
Are you going to suggest that the LEGO company ship all parts in a more compact
box so that no shifting/scratching of parts occurs? We all know they could package
sets in smaller boxes.
I believe it is up to the buyer to work with the seller in the event that an
unfortunate shipping mishap occurs. Not the responsibility of Bricklink Admin.
I understand you are venting, but such a suggestion is not the answer.
RJ
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| | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 15:07 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 56 times | | Topic: | Suggestions | |
|
| In Suggestions, pedalingman writes:
| | | |
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Voted NO
Did you message the seller and try to work out an agreement?
What about sellers that circumvent custom forms? Should every seller have to
take a picture of their customs forms and send them to Admin to prove they are
not falsifying the form?
Are you going to suggest that the LEGO company ship all parts in a more compact
box so that no shifting/scratching of parts occurs? We all know they could package
sets in smaller boxes.
I believe it is up to the buyer to work with the seller in the event that an
unfortunate shipping mishap occurs. Not the responsibility of Bricklink Admin.
I understand you are venting, but such a suggestion is not the answer.
RJ
|
I think BrickLink should micro-manage every aspect of a seller's business.
As a buyer, I don't want to do ANY work, I just want my parts in pristine
condition with. There are plenty of others in the forum that seem to agree with
me.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | pedalingman | | Posted: | Nov 28, 2017 15:16 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 63 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | In Suggestions, pedalingman writes:
| | | |
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Voted NO
Did you message the seller and try to work out an agreement?
What about sellers that circumvent custom forms? Should every seller have to
take a picture of their customs forms and send them to Admin to prove they are
not falsifying the form?
Are you going to suggest that the LEGO company ship all parts in a more compact
box so that no shifting/scratching of parts occurs? We all know they could package
sets in smaller boxes.
I believe it is up to the buyer to work with the seller in the event that an
unfortunate shipping mishap occurs. Not the responsibility of Bricklink Admin.
I understand you are venting, but such a suggestion is not the answer.
RJ
|
I think BrickLink should micro-manage every aspect of a seller's business.
As a buyer, I don't want to do ANY work, I just want my parts in pristine
condition with. There are plenty of others in the forum that seem to agree with
me.
|
Seems contradictory to a prior thread where you stated
"please just leave us in peace and let us run our stores as we see fit!"
So should sellers be micro-managed or left in peace? You can't take both
sides.
Seems to me you are doing quite a bit of baiting and not just for fishing.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 15:38 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| In Suggestions, pedalingman writes:
| | In Suggestions, chetzler writes:
| | In Suggestions, pedalingman writes:
| | | |
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Voted NO
Did you message the seller and try to work out an agreement?
What about sellers that circumvent custom forms? Should every seller have to
take a picture of their customs forms and send them to Admin to prove they are
not falsifying the form?
Are you going to suggest that the LEGO company ship all parts in a more compact
box so that no shifting/scratching of parts occurs? We all know they could package
sets in smaller boxes.
I believe it is up to the buyer to work with the seller in the event that an
unfortunate shipping mishap occurs. Not the responsibility of Bricklink Admin.
I understand you are venting, but such a suggestion is not the answer.
RJ
|
I think BrickLink should micro-manage every aspect of a seller's business.
As a buyer, I don't want to do ANY work, I just want my parts in pristine
condition with. There are plenty of others in the forum that seem to agree with
me.
|
Seems contradictory to a prior thread where you stated
"please just leave us in peace and let us run our stores as we see fit!"
So should sellers be micro-managed or left in peace? You can't take both
sides.
Seems to me you are doing quite a bit of baiting and not just for fishing.
|
Presenting a reductio ad absurdum is a long way from trolling--I've got
better things to do than just mindlessly agitate people. I am genuinely concerned
at the recent number of reactionary suggestions I've seen posted here. Maybe
I shouldn't be so surprised that so many people took me seriously since these
suggestions are becoming commonplace. I am glad to see I am not the only one
that bristles at such suggestions.
|
|
|
| | | | | |
| | | | | Author: | Brickwilbo | | Posted: | Nov 28, 2017 14:58 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| Contact the seller about your issue instead of bringing Bricklink on ridiculous
ideas.
I would have to close my shop because the order values I ship will not be worth
the postage.
I ship 99% of my orders in taped/bubble wrapped envelopes or bubble mailers so
I don't see why you wouldn't contact the seller.
In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
|
|
|
| | | | | | | | | |
| | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 15:09 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 63 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | Contact the seller about your issue instead of bringing Bricklink on ridiculous
ideas.
|
I'm not the only one making these suggestions 
| |
I would have to close my shop because the order values I ship will not be worth
the postage.
I ship 99% of my orders in taped/bubble wrapped envelopes or bubble mailers so
I don't see why you wouldn't contact the seller.
In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
|
|
|
|
| | | | | |
| | | | | Author: | bb680938 | | Posted: | Nov 28, 2017 15:07 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 70 times | | Topic: | Suggestions | |
|
| I completely disagree with your statement and I don't feel everyone should
have to do something just because you had what seems a negative experience. If
you want to ship your orders in boxes then do so that's fine. If you want
to make a rule for yourself where 1 or 2 figs is okay but anything else is not
then go ahead but saying everyone else should do it is rather silly.
I have some measures in place to prevent the issue you had and I ship 90% of
my orders big or large in bubble mailers. I take the time to place parts in bags
rather than throw them in and I also suck the air out of those bags to prevent
rattling/scratching. I've never had a complaint about quality.
Sadly you can't prevent postmen and mail workers roughly handling packages,
some of my orders that have arrived look like they've been dug up lol
|
|
|
| | | | | | | | | |
| | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 15:12 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| In Suggestions, CheshireBricKs writes:
| | I completely disagree with your statement and I don't feel everyone should
have to do something just because you had what seems a negative experience. If
you want to ship your orders in boxes then do so that's fine. If you want
to make a rule for yourself where 1 or 2 figs is okay but anything else is not
then go ahead but saying everyone else should do it is rather silly.
|
It is rather silly isn't it? But rules are rules and every seller needs
to operate under the exact same set of standards so that we can make this a better
place!
| |
I have some measures in place to prevent the issue you had and I ship 90% of
my orders big or large in bubble mailers. I take the time to place parts in bags
rather than throw them in and I also suck the air out of those bags to prevent
rattling/scratching. I've never had a complaint about quality.
Sadly you can't prevent postmen and mail workers roughly handling packages,
some of my orders that have arrived look like they've been dug up lol
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | calebfishn | | Posted: | Nov 28, 2017 20:38 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 56 times | | Topic: | Suggestions | |
|
| | |
It is rather silly isn't it? But rules are rules and every seller needs
to operate under the exact same set of standards so that we can make this a better
place!
|
I am now convinced that you actually intend all of your comments in this thread
to be ironic, and to mean exactly the opposite of what you wrote.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 21:29 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 69 times | | Topic: | Suggestions | |
|
| In Suggestions, calebfishn writes:
| | | |
It is rather silly isn't it? But rules are rules and every seller needs
to operate under the exact same set of standards so that we can make this a better
place!
|
I am now convinced that you actually intend all of your comments in this thread
to be ironic, and to mean exactly the opposite of what you wrote.
|
This approach has generated much more discussion than simply commenting in other
threads. I'm glad that so many people agree with me that trying to address
every little grievance with a new site-wide policy is not a productive approach.
|
|
| | | | | |
| | | | | Author: | Cob | | Posted: | Nov 28, 2017 15:11 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 62 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Good luck, BrickLink doesn't even enforce the correct classification of complete
versus incomplete sets.
|
|
|
| | | | | |
| | | | | Author: | SylvainLS | | Posted: | Nov 28, 2017 15:16 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | […]
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Please all, read chetzler’s message in that thread:
https://www.bricklink.com/message.asp?ID=1064542
You’ll then understrand that this thread is about “making a point” as he said
at the end of his suggestion (the bit I didn’t snip).
(Well, I don’t know why I’m believing you’ll all read that other message as you
didn’t read or understand the last paragraph of the one you’re all answering
to….)
|
|
| | | | | |
| | | | | Author: | spegecial | | Posted: | Nov 28, 2017 16:14 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Perhaps buyer could clarify their wishes to the seller on wanting the goods shipped
in a box instead of bubble mailer. I'm upfront with buyers on shipping the
most economical way possible to save them money so if they have a preferred shipping
method to please let me know and I've not had any problems. To force everyone
to ship via one method is ridiculous, especially when shipping rates continue
to increase.
|
|
|
| | | | | |
| | | | | Author: | brickconnector | | Posted: | Nov 28, 2017 16:15 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 94 times | | Topic: | Suggestions | |
|
| There is nothing wrong with a good bubble mailer. Because of the weight this
is also a lot cheaper for the customer. The 24 NEW 59349 Panel 1 x 6 x 5 should
have been packed better (Also with a bubble mailer this could well, just pay
some extra attention with packing).
Annoying that this happened to you. I hope you can solve this with the seller.
The fact that everyone is obliged to use cardboard boxes is nonsense.
It is your right to use these boxes and it is good that you pay extra attention
to this. There is also nothing wrong with a good bubble mailer as long as you
pack it well.
I do not like your suggestion so I vote no.
The Bricklink system as it is now is fine. I also think that the admin has better
things to do than checking photos of orders that are not in a cardboard boxes.
|
|
|
| | | | | |
| | | | | Author: | WhiteVanMan | | Posted: | Nov 28, 2017 18:51 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 77 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
I am a very experienced seller as well as a buyer, and I have voted NO.
Why?
Because if I were to start to ship my orders within boxes (PIP Boxes for the
UK), the minimum buy I'd have to increase within my store, which would reduce
my orders to possibly 2-4 a week, and I'd have to start charging my buyers
for the boxes, and they are not cheap.
I use bubble mailers for approx 95% of my orders, and not once have I had anyone
complain about how the order was packaged.
The issue you have is actually down to the seller, and there is no way BL should
be involved within this situation, because BL is just a platform/website which
allows sellers to operate a shop.
There is a potential solution that could eliminate the chance of that from happening
again, and that is for BL to have a 'guideline' page , with various methods
of shipping/packaging solutions that will ensure that items will get delivered
safely.
Good luck with trying to get this resolved with the Seller, and please let us
know of the outcome.
Yours,
Paul
|
|
|
| | | | | | | | | |
| | | | | | | Author: | chetzler | | Posted: | Nov 28, 2017 19:08 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 79 times | | Topic: | Suggestions | |
|
| | | ...and there is no way BL should
be involved within this situation, because BL is just a platform/website which
allows sellers to operate a shop.
|
Bingo!
|
|
| | | | | |
| | | | | Author: | calebfishn | | Posted: | Nov 28, 2017 20:34 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| I ship about 90% of all orders in bubble mailers. The difference in cost between
a box and a bubble mailer is enormous, and I would lose many orders if I was
forced to charge people $12.00 instead of $2.00.
It is possible to carefully pack a bubble mailer to avoid damage to the contents.
The situation you describe is certain related to multiple items thrown together
into a plastic bag, which is, in my opinion improper packing.
Let's leave it to sellers and buyers to figure out who they want their Lego
packaged, without interference from Bricklink Administrators who are already
too few to do their current tasks.
|
|
| | | | | |
| | | | | Author: | pollie1213 | | Posted: | Nov 29, 2017 03:07 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| Voted NO.
If you want your items to be shipped in a box, I believe you can ask for it.
Forcing others to pay high shipping rates (€25,95+ to US from NL iso €3,99) because
you would like to receive your items in a box seems wrong to me.
I do believe the seller should take the upmost pre-caution in packing the items,
and maybe even suggest boxed shipping in this case, but experience tells me people
do not always want to pay high shipping for better protection.
In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
|
|
|
| | | | | |
| | | | | Author: | connie | | Posted: | Nov 29, 2017 04:28 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 58 times | | Topic: | Suggestions | |
|
| You are assuming that the panels were in mint shape before they were mailed and
got messed up by poor packing. Who knows what the panels really looked like
before mailing. Unless you know for sure that they were stored properly so that
they wouldn't get all scratched up in a bin, you can not for sure say they
got that way in the mail. Just saying.
Connie
In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
|
|
|
| | | | | |
| | | | | Author: | Dolfan413 | | Posted: | Nov 29, 2017 09:28 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Everybody keeps using price as a reason to vote no, with the new USPS rate chart
up to 8 oz. is basically the same in the US. So I ship everything in that range
in a box. but even if it's above that, 3 oz's more to be in a box is
roughly 30 cents more. I'm pretty sure most would pay 30 cents to have their
package arrive in better condition! Now international rates might be a different
story
|
|
|
| | | | | |
| | | | | Author: | legoman77 | | Posted: | Nov 29, 2017 09:45 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Then you might have sellers shipping in the original box with no outer box when
a set is bought. And the shipping label directly taped to the box.
John P
|
|
|
| | | | | | | | | |
| | | | | | | Author: | rikitikitaviguy | | Posted: | Nov 29, 2017 10:00 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 67 times | | Topic: | Suggestions | |
|
| That exact scenario happened to me...
Seller shipped this:
by UPS...stickered the tracking labels directly to parts of the box...and then
the box was torn and a lot of smaller parts lost.
As a collector of MIB or MISB sets you can believe I was upset...
Happened on Fleabay though...not here thankfully.
LM
In Suggestions, legoman77 writes:
| | In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Then you might have sellers shipping in the original box with no outer box when
a set is bought. And the shipping label directly taped to the box.
John P
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| | | | | | | | | Author: | popsicle | | Posted: | Nov 29, 2017 10:24 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 87 times | | Topic: | Suggestions | |
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| In Suggestions, rikitikitaviguy writes:
| | That exact scenario happened to me...
Seller shipped this:
by UPS...stickered the tracking labels directly to parts of the box...and then
the box was torn and a lot of smaller parts lost.
As a collector of MIB or MISB sets you can believe I was upset...
Happened on Fleabay though...not here thankfully.
|
Now, that's hard to hear, Larry. What a shame that fate, for what I think
is one of the most beautiful sets TLG has put-out.
-Cory
| |
In Suggestions, legoman77 writes:
| | In Suggestions, chetzler writes:
| | I think all sellers should be required to ship their orders in corrugated cardboard
boxes. I recently received an order of 24 NEW
from a 5000+ feedback seller. All 24 of them were thrown into a Ziploc baggie
and that baggie was crammed, along with the other lots in the order, into a flimsy
bubble mailer. Well, you can imagine what the surfaces of those panels looked
like after be squished and tossed from conveyor belt to conveyor belt as they
made their way across the country before being shoved into my mailbox. If they
had been shipped in a cardboard box they wouldn't have received nearly that
amount of abuse.
Therefore I suggest we force all sellers to ship orders in cardboard boxes.
Some orders, such as one or two figs, would probably be fine in a bubble mailer,
but rules are rules and we must enforce them uniformly and without mercy. We
must protect the entire community from the few sloppy sellers that are out there.
If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
(yes, I'm making a point but I'm not making up my experience or my store
practices)
|
Then you might have sellers shipping in the original box with no outer box when
a set is bought. And the shipping label directly taped to the box.
John P
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| | | | | Author: | gvbricks | | Posted: | Nov 29, 2017 12:43 | | Subject: | Re: Force sellers to ship in boxes | | Viewed: | 76 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
|
It's not a big deal, you are right. We always ship orders in cardboard boxes
if the shopping cart weight is over ~25 grams or in case the order contains delicate
parts. But forcing all sellers to ship orders in cardboard boxes cannot be the
answer.
Our experience is that a certain number of customers *expect* and *want* their
orders to be shipped in bubblewrap envelopes. From time to time we are being
asked to ship even larger orders in bubblewrap envelopes.
There are more reasons to ship orders in bubblewrap envelopes as you may think
of. Examples:
- some customers have to pay customs fees and import taxes for parcels but not
for letters (and their customs office treats every cardboard box as a parcel
even if it was shipped as a "letter")
- bubblewrap envelopes may fit into customers's letterboxes while cardboard
boxes would not fit
- some post offices stack parcels onto each other regardless of how heavy and
large they are but treat bubblewrap envelopes with more care
Matthias
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USA, Minnesota
Belgium, Flemish Brabant
France, Nouvelle-Aquitaine
Netherlands, Noord-Holland
Germany, Sachsen
Australia, Western Australia
United Kingdom, England
Canada, Ontario
