| Discussion Forum: Thread 221607 |
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| | | Author: | Cob  | | Posted: | Jun 12, 2017 08:48 | | Subject: | Keep history of Splash page | | Viewed: | 93 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.
The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.
Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.
Thank you,
Jacob
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| | | | | Author: | SylvainLS | | Posted: | Jun 12, 2017 09:12 | | Subject: | Re: Keep history of Splash page | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Cob writes:
| | Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.
The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.
Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.
|
Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.
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| | | | | | | Author: | Cob | | Posted: | Jun 12, 2017 12:33 | | Subject: | Re: Keep history of Splash page | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, Cob writes:
| | Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.
The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.
Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.
|
Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.
|
Some sellers have the terms and shipping policies completely blank. So there
is nothing to rely upon.
If you want I can PM you an example. I don't want to publicly announce the
seller.
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| | | | | | | | | Author: | SylvainLS | | Posted: | Jun 12, 2017 13:38 | | Subject: | Re: Keep history of Splash page | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, Cob writes:
| | […]
| | Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.
|
Some sellers have the terms and shipping policies completely blank. So there
is nothing to rely upon.
If you want I can PM you an example. I don't want to publicly announce the
seller.
|
Sorry, when I say “don’t take… as proof,” I’m thinking “BL admins ought not to
take… as proof.”
If there’s a problem, only the terms page should serve as proof. If the seller
has only given their policies in their splash page, tough luck, the buyer is
right.
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Jun 12, 2017 13:47 | | Subject: | Re: Keep history of Splash page | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Cob writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, Cob writes:
| | Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.
The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.
Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.
|
Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.
|
Some sellers have the terms and shipping policies completely blank. So there
is nothing to rely upon.
If you want I can PM you an example. I don't want to publicly announce the
seller.
|
You should inform those sellers that they should state fees etc on their Terms
page.
All additional fees other than shipping and insurance must be stated here.
Please keep your terms clear and to the point. Your terms are also displayed
to a buyer on checkout prior to placing an order.
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| | | | | | | | | | | Author: | randyipp | | Posted: | Jun 12, 2017 13:54 | | Subject: | Re: Keep history of Splash page | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, Cob writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, Cob writes:
| | Some sellers don't have anything listed in the terms and conditions and nothing
listed in thes shipping section. Instead everything is posted in their splash
page. This gives those sellers the ability to change their terms and shipping
rates at anytime without the buyer being able to go back and look at the terms/shipping
when they made their purchase.
The only method to prove what the terms were is to make a screenshot of the splash
page when the purchase is made. Then the burden of proof is on the buyer to
prove that the screenshot was the terms/shipping policy when the purchase was
made.
Please start keeping a history of the splash page. For sellers that externally
host their splash page maybe and automatic daily screenshot can be captured and
retained as the terms/shipping policy for the day.
|
Or simply don’t take the splash page as proof of anything and state that only
what’s on the terms page counts.
|
Some sellers have the terms and shipping policies completely blank. So there
is nothing to rely upon.
If you want I can PM you an example. I don't want to publicly announce the
seller.
|
You should inform those sellers that they should state fees etc on their Terms
page.
All additional fees other than shipping and insurance must be stated here.
Please keep your terms clear and to the point. Your terms are also displayed
to a buyer on checkout prior to placing an order.
|
Yes this seems like a poor way to deal with shipping/terms when there is no history
retained. Seems to me that none of their terms should be enforceable with the
way they have configured their store.
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USA, Missouri
France, Nouvelle-Aquitaine
Netherlands, Gelderland
