| Discussion Forum: Thread 201598 |
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| | | Author: | Heartbricker  | | Posted: | Feb 13, 2016 23:19 | | Subject: | New User Welcome Message | | Viewed: | 211 times | | Topic: | Suggestions | | Status: | Discarded | |
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| As Bricklink seems to be growing at an impressive rate and we see more new buyer
join,
i have noticed a negative trend of posts in the forum regarding scammers and
dishonest sellers.
I'd hate to lose these potential shoppers who might not be as savvy in spotting
the red flags of a seller that might fall short of providing the minimum level
of service one might hope to receive.
To a buyer; those initial shopping experienced shape her/his opinion of Bricklink
as a system- we (sellers & Bricklink) should make sure those experiences are
pleasant.
So my idea is a simple one; how about having a short 'quick start' guide
for new BL shoppers; a short and informative welcome message that would give
the most basic of advises to the shopper such as taking a look at a seller's
feedback (not just quantity of feedback but also the quality of feedback as some
relatively new shops might not have the high volume of feedback but would still
provide an excellent service)
Some general info to take the mystery of what happens after you place your first
order (wait for invoice) and more of the general info that is provided in the
'Help''Buying' section which i'm sure most new buyers don't
look at before placing their first order.
a 'welcome to Bricklink' email with some of these details might help
both buyers and sellers avoid some frustrations and benefit our community.
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| | | | | Author: | pitz8008 | | Posted: | Feb 13, 2016 23:32 | | Subject: | Re: New User Welcome Message | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | As Bricklink seems to be growing at an impressive rate and we see more new buyer
join,
i have noticed a negative trend of posts in the forum regarding scammers and
dishonest sellers.
I'd hate to lose these potential shoppers who might not be as savvy in spotting
the red flags of a seller that might fall short of providing the minimum level
of service one might hope to receive.
To a buyer; those initial shopping experienced shape her/his opinion of Bricklink
as a system- we (sellers & Bricklink) should make sure those experiences are
pleasant.
So my idea is a simple one; how about having a short 'quick start' guide
for new BL shoppers; a short and informative welcome message that would give
the most basic of advises to the shopper such as taking a look at a seller's
feedback (not just quantity of feedback but also the quality of feedback as some
relatively new shops might not have the high volume of feedback but would still
provide an excellent service)
Some general info to take the mystery of what happens after you place your first
order (wait for invoice) and more of the general info that is provided in the
'Help''Buying' section which i'm sure most new buyers don't
look at before placing their first order.
a 'welcome to Bricklink' email with some of these details might help
both buyers and sellers avoid some frustrations and benefit our community.
|
This the best new idea I've seen about Bricklink since I have been on here.
Fantastic idea and should absolutely be done.
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| | | | | Author: | mikmo | | Posted: | Feb 14, 2016 05:43 | | Subject: | Re: New User Welcome Message | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | As Bricklink seems to be growing at an impressive rate and we see more new buyer
join,
i have noticed a negative trend of posts in the forum regarding scammers and
dishonest sellers.
I'd hate to lose these potential shoppers who might not be as savvy in spotting
the red flags of a seller that might fall short of providing the minimum level
of service one might hope to receive.
To a buyer; those initial shopping experienced shape her/his opinion of Bricklink
as a system- we (sellers & Bricklink) should make sure those experiences are
pleasant.
So my idea is a simple one; how about having a short 'quick start' guide
for new BL shoppers; a short and informative welcome message that would give
the most basic of advises to the shopper such as taking a look at a seller's
feedback (not just quantity of feedback but also the quality of feedback as some
relatively new shops might not have the high volume of feedback but would still
provide an excellent service)
Some general info to take the mystery of what happens after you place your first
order (wait for invoice) and more of the general info that is provided in the
'Help''Buying' section which i'm sure most new buyers don't
look at before placing their first order.
a 'welcome to Bricklink' email with some of these details might help
both buyers and sellers avoid some frustrations and benefit our community.
|
Very good idea.
Mikael / MikMo
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| | | | | Author: | bb582681 | | Posted: | Feb 14, 2016 09:53 | | Subject: | Re: New User Welcome Message | | Viewed: | 30 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | As Bricklink seems to be growing at an impressive rate and we see more new buyer
join,
i have noticed a negative trend of posts in the forum regarding scammers and
dishonest sellers.
I'd hate to lose these potential shoppers who might not be as savvy in spotting
the red flags of a seller that might fall short of providing the minimum level
of service one might hope to receive.
To a buyer; those initial shopping experienced shape her/his opinion of Bricklink
as a system- we (sellers & Bricklink) should make sure those experiences are
pleasant.
So my idea is a simple one; how about having a short 'quick start' guide
for new BL shoppers; a short and informative welcome message that would give
the most basic of advises to the shopper such as taking a look at a seller's
feedback (not just quantity of feedback but also the quality of feedback as some
relatively new shops might not have the high volume of feedback but would still
provide an excellent service)
Some general info to take the mystery of what happens after you place your first
order (wait for invoice) and more of the general info that is provided in the
'Help''Buying' section which i'm sure most new buyers don't
look at before placing their first order.
a 'welcome to Bricklink' email with some of these details might help
both buyers and sellers avoid some frustrations and benefit our community.
|
Awesome idea that needs to be implemented...voted "YES"
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| | | | | Author: | piecemeal | | Posted: | Feb 14, 2016 10:48 | | Subject: | Re: New User Welcome Message | | Viewed: | 31 times | | Topic: | Suggestions | |
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| Wasn't there a youtube "How-To BL" video a while back that everybody thought
was perfect? I actually thought new users were already being sent that!
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| | | | | Author: | jenwick | | Posted: | Feb 14, 2016 10:48 | | Subject: | Re: New User Welcome Message | | Viewed: | 21 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | As Bricklink seems to be growing at an impressive rate and we see more new buyer
join,
i have noticed a negative trend of posts in the forum regarding scammers and
dishonest sellers.
I'd hate to lose these potential shoppers who might not be as savvy in spotting
the red flags of a seller that might fall short of providing the minimum level
of service one might hope to receive.
To a buyer; those initial shopping experienced shape her/his opinion of Bricklink
as a system- we (sellers & Bricklink) should make sure those experiences are
pleasant.
So my idea is a simple one; how about having a short 'quick start' guide
for new BL shoppers; a short and informative welcome message that would give
the most basic of advises to the shopper such as taking a look at a seller's
feedback (not just quantity of feedback but also the quality of feedback as some
relatively new shops might not have the high volume of feedback but would still
provide an excellent service)
Some general info to take the mystery of what happens after you place your first
order (wait for invoice) and more of the general info that is provided in the
'Help''Buying' section which i'm sure most new buyers don't
look at before placing their first order.
a 'welcome to Bricklink' email with some of these details might help
both buyers and sellers avoid some frustrations and benefit our community.
|
voted yes
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| | | | | Author: | Davy_Jones | | Posted: | Feb 14, 2016 13:21 | | Subject: | Re: New User Welcome Message | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In deed not the worst idea.
Since I am here for a few month now and have made my own experiences
with buying, selling and adding items to the catalogue, I would agree,
that a short "how-to" guide for newbies could answer a few questions in advance.
Voted yes also.
Cheers
Ingo
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USA, New Jersey
Denmark
Germany, Niedersachsen