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| | | Author: | blackballoon  | | Posted: | Jan 12, 2015 17:34 | | Subject: | Bricklink Scam Advisory System | | Viewed: | 342 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I propose an advisory system be implemented to issue notice of heightened risk
for scam and fraud sellers, as well as fraudulent and non paying buyer activity
on the site.
If Admin has the power to prevent even just one scam transaction from occuring,
then it is worth it in my opinion. Not everyone files disputes and not everyone
remembers to follow through with disputes, and some new honest sellers even ship
before getting paid, so scams do often result in real lossea for members.
I propose some kind of scam alert level, similar to the terror advisory color
levels that some developed nations now have around the world to combat global
terrorism.
During times of heightened reported or anticipated sitewide negative activity
(as measured by suspensions, NRS/NSS activity, negative feedback, etc) (or during
media events like the recent Lego Movie, or during holiday times) there could
be banners on all or some pages of the site, with a corrsponding color to indicate
the severity of the threat.
When such activity returns to more normal historical levels, the advisory notices
can be removed.
Advisory notices could be issued with various buying and selling recommendations,
for example to raise your store minimum, or do not transact with members with
X number of feedback, or do not transact with members or a particular country
or join date. Email notices, messages, and forum posts could be issued depending
on the threat. These are just a few basic suggestions.
Of course with such a system there may be the risk of alienating otherwise good
buyers and sellers, but one can always bypass recommendations and proceed with
caution. The benefit of the advisory hopefully will outweigh the risk.
I am open to other ideas or suggestions relating to this concept.
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| | | | | Author: | bb217820 | | Posted: | Jan 12, 2015 17:44 | | Subject: | Re: Bricklink Scam Advisory System | | Viewed: | 72 times | | Topic: | Suggestions | |
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| HI Jacob,
before any deep thoughts about it... I´m a bit afraid, that there are some more
easy to emplement updates and upgrades to this site which we really would like
to have, which we need and which should be already on place... but the speed
of changes is.. a bit... you know...
and this one would need some coding and thinking and all around work... Not sure
if this can happen in the year 2015... 2016...
but maybe yes... if there is anough will from the members... and admins... who
knows...
So, I´m already curious what the members think about it (but sad is, that only
a few % of all members visit the forums...)
Jan
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| | | | | Author: | picabo | | Posted: | Jan 12, 2015 17:50 | | Subject: | Re: Bricklink Scam Advisory System | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, blackballoon writes:
| | I propose an advisory system be implemented to issue notice of heightened risk
for scam and fraud sellers, as well as fraudulent and non paying buyer activity
on the site.
If Admin has the power to prevent even just one scam transaction from occuring,
then it is worth it in my opinion. Not everyone files disputes and not everyone
remembers to follow through with disputes, and some new honest sellers even ship
before getting paid, so scams do often result in real lossea for members.
I propose some kind of scam alert level, similar to the terror advisory color
levels that some developed nations now have around the world to combat global
terrorism.
During times of heightened reported or anticipated sitewide negative activity
(as measured by suspensions, NRS/NSS activity, negative feedback, etc) (or during
media events like the recent Lego Movie, or during holiday times) there could
be banners on all or some pages of the site, with a corrsponding color to indicate
the severity of the threat.
When such activity returns to more normal historical levels, the advisory notices
can be removed.
Advisory notices could be issued with various buying and selling recommendations,
for example to raise your store minimum, or do not transact with members with
X number of feedback, or do not transact with members or a particular country
or join date. Email notices, messages, and forum posts could be issued depending
on the threat. These are just a few basic suggestions.
Of course with such a system there may be the risk of alienating otherwise good
buyers and sellers, but one can always bypass recommendations and proceed with
caution. The benefit of the advisory hopefully will outweigh the risk.
I am open to other ideas or suggestions relating to this concept.
|
While I applaud your reasons, I vote no. Simple reasons really. Banners across
the pages would be a business killer.
People need to read store terms.
If it's too good to be true.....
No one here likes it when a buyer gets taken advantage of. People on this forum
are pretty savvy and are excellent at weeding out the "takers".
Pam
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| | | | | | | Author: | speshy | | Posted: | Jan 12, 2015 18:03 | | Subject: | Re: Bricklink Scam Advisory System | | Viewed: | 75 times | | Topic: | Suggestions | |
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| I would tend to agree with this opinion. I wouldn't touch an entire marketplace
website, let alone a store within the website, if the top of the page reads "Possible
scam activity occurring right now" in a red box.
I think more can be done to quietly prevent scamming, though, such as putting
caps on a new seller's transaction activity for a short period.
K
In Suggestions, picabo writes:
| | In Suggestions, blackballoon writes:
| | I propose an advisory system be implemented to issue notice of heightened risk
for scam and fraud sellers, as well as fraudulent and non paying buyer activity
on the site.
If Admin has the power to prevent even just one scam transaction from occuring,
then it is worth it in my opinion. Not everyone files disputes and not everyone
remembers to follow through with disputes, and some new honest sellers even ship
before getting paid, so scams do often result in real lossea for members.
I propose some kind of scam alert level, similar to the terror advisory color
levels that some developed nations now have around the world to combat global
terrorism.
During times of heightened reported or anticipated sitewide negative activity
(as measured by suspensions, NRS/NSS activity, negative feedback, etc) (or during
media events like the recent Lego Movie, or during holiday times) there could
be banners on all or some pages of the site, with a corrsponding color to indicate
the severity of the threat.
When such activity returns to more normal historical levels, the advisory notices
can be removed.
Advisory notices could be issued with various buying and selling recommendations,
for example to raise your store minimum, or do not transact with members with
X number of feedback, or do not transact with members or a particular country
or join date. Email notices, messages, and forum posts could be issued depending
on the threat. These are just a few basic suggestions.
Of course with such a system there may be the risk of alienating otherwise good
buyers and sellers, but one can always bypass recommendations and proceed with
caution. The benefit of the advisory hopefully will outweigh the risk.
I am open to other ideas or suggestions relating to this concept.
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While I applaud your reasons, I vote no. Simple reasons really. Banners across
the pages would be a business killer.
People need to read store terms.
If it's too good to be true.....
No one here likes it when a buyer gets taken advantage of. People on this forum
are pretty savvy and are excellent at weeding out the "takers".
Pam
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| | | | | | | | | Author: | bb436221 | | Posted: | Jan 12, 2015 18:27 | | Subject: | Re: Bricklink Scam Advisory System | | Viewed: | 71 times | | Topic: | Suggestions | |
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| | | In Suggestions, speshy writes:
I would tend to agree with this opinion. I wouldn't touch an entire marketplace
website, let alone a store within the website, if the top of the page reads "Possible
scam activity occurring right now" in a red box.
I think more can be done to quietly prevent scamming, though, such as putting
caps on a new seller's transaction activity for a short period.
K
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Agreed.
| | | | In Suggestions, blackballoon writes:
I propose some kind of scam alert level, similar to the terror advisory color
levels that some developed nations now have around the world to combat global
terrorism.
During times of heightened reported or anticipated sitewide negative activity
(as measured by suspensions, NRS/NSS activity, negative feedback, etc) (or during
media events like the recent Lego Movie, or during holiday times) there could
be banners on all or some pages of the site, with a corrsponding color to indicate
the severity of the threat.
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Scam levels would hurt all stores, because it is individual sellers who scam;
generalizing sellers will not lead to anything good.
Something like this suggestion would cause a gigantic drop in orders and new
members.
| | | | Advisory notices could be issued with various buying and selling recommendations,
for example to raise your store minimum, or do not transact with members with
X number of feedback
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Advice to not buy from someone who has little feedback will also hurt Bricklink,
because if you don't buy from someone, how will they ever get feedback? It's
the negative/positive system that's a better indication of how trustworthy
a seller is - there's a reason it's there. (It's admittedly flawed
- retaliatory feedback is a problem, and mistakes can easily be on the buyer
end, but you can still see why they got bad FB, and their excuses)
However, I agree that something should be done to prevent scams. Increased buying
advice for new members, reminders to read store terms and feedback, increased
encouragement to work issues out with the other end of the transaction before
posting bad FB, etc. could help quite a bit.
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| | | | | Author: | blackballoon | | Posted: | Jan 12, 2015 18:36 | | Subject: | Re: Bricklink Scam Advisory System | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, blackballoon writes:
| | I propose an advisory system be implemented to issue notice of heightened risk
for scam and fraud sellers, as well as fraudulent and non paying buyer activity
on the site.
If Admin has the power to prevent even just one scam transaction from occuring,
then it is worth it in my opinion. Not everyone files disputes and not everyone
remembers to follow through with disputes, and some new honest sellers even ship
before getting paid, so scams do often result in real lossea for members.
I propose some kind of scam alert level, similar to the terror advisory color
levels that some developed nations now have around the world to combat global
terrorism.
During times of heightened reported or anticipated sitewide negative activity
(as measured by suspensions, NRS/NSS activity, negative feedback, etc) (or during
media events like the recent Lego Movie, or during holiday times) there could
be banners on all or some pages of the site, with a corrsponding color to indicate
the severity of the threat.
When such activity returns to more normal historical levels, the advisory notices
can be removed.
Advisory notices could be issued with various buying and selling recommendations,
for example to raise your store minimum, or do not transact with members with
X number of feedback, or do not transact with members or a particular country
or join date. Email notices, messages, and forum posts could be issued depending
on the threat. These are just a few basic suggestions.
Of course with such a system there may be the risk of alienating otherwise good
buyers and sellers, but one can always bypass recommendations and proceed with
caution. The benefit of the advisory hopefully will outweigh the risk.
I am open to other ideas or suggestions relating to this concept.
|
I want to add a followup to my original post since it seems like people are getting
too fixaed on the idea of a red banner notice that says "increased scam activity".
This is not the main concept and maybe should not be implemented. The main
concept is to implemement a System which monitors and advises on
the activity. Advisory can take plaxe in many ways, even just a standalone page
on the site that informs the community of the current risk level, countries of
concern, recently targeted Sets, etc. The idea here is to try to get a better
grasp on tracking the activity instead of just relying on a few very helpful
forum members who may not always be around to help out in the future.
There are plenty of other subtle things that can be done, such as in-site messaging/emails,
general forum posts, Additional notices on select few stores, etc. And of course
compiling a small archive of recent threats and scams so we can build a history
of them and prevent future ones even faster.
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| | | | | Author: | QCBricks | | Posted: | Jan 12, 2015 18:59 | | Subject: | Re: Bricklink Scam Advisory System | | Viewed: | 73 times | | Topic: | Suggestions | |
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| In Suggestions, blackballoon writes:
| | I propose an advisory system be implemented to issue notice of heightened risk
for scam and fraud sellers, as well as fraudulent and non paying buyer activity
on the site.
If Admin has the power to prevent even just one scam transaction from occuring,
then it is worth it in my opinion. Not everyone files disputes and not everyone
remembers to follow through with disputes, and some new honest sellers even ship
before getting paid, so scams do often result in real lossea for members.
I propose some kind of scam alert level, similar to the terror advisory color
levels that some developed nations now have around the world to combat global
terrorism.
During times of heightened reported or anticipated sitewide negative activity
(as measured by suspensions, NRS/NSS activity, negative feedback, etc) (or during
media events like the recent Lego Movie, or during holiday times) there could
be banners on all or some pages of the site, with a corrsponding color to indicate
the severity of the threat.
When such activity returns to more normal historical levels, the advisory notices
can be removed.
Advisory notices could be issued with various buying and selling recommendations,
for example to raise your store minimum, or do not transact with members with
X number of feedback, or do not transact with members or a particular country
or join date. Email notices, messages, and forum posts could be issued depending
on the threat. These are just a few basic suggestions.
Of course with such a system there may be the risk of alienating otherwise good
buyers and sellers, but one can always bypass recommendations and proceed with
caution. The benefit of the advisory hopefully will outweigh the risk.
I am open to other ideas or suggestions relating to this concept.
|
Voted No.
Seems far too complicated and far too likely to turn people away from the site.
There are many much easier methods like basic buyer education that can achieve
the same or similar results without all of the potential drawbacks.
Scott
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USA, Florida
Czech Republic, Praha
