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| | | Author: | popsicle  | | Posted: | Nov 8, 2014 09:23 | | Subject: | Issue, I didn't bring up at the RoundTable | | Viewed: | 1880 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
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| | | | | Author: | BrickStacks | | Posted: | Nov 8, 2014 09:26 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 199 times | | Topic: | Suggestions | |
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| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
100% in support.
Jim
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| | | | | Author: | JulieK | | Posted: | Nov 8, 2014 10:13 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 96 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Neutrals as a form of communication should not be calculated as a ding either.
Shouldn't even be allowed as fb in the first place, imo.
Yes vote from me!
Julie
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| | | | | Author: | steekstra | | Posted: | Nov 8, 2014 10:25 | | Subject: | (Cancelled) | | Viewed: | 121 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | Author: | popsicle | | Posted: | Nov 8, 2014 10:34 | | Subject: | (Cancelled) | | Viewed: | 98 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | Author: | steekstra | | Posted: | Nov 8, 2014 10:46 | | Subject: | (Cancelled) | | Viewed: | 116 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | viejos | | Posted: | Nov 8, 2014 12:46 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 144 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
I voted yes, but I would rather see that banner taken down altogether. The reason
they put the banner there was to warn buyers of scams. I think this could be
better done by a red flag during checkout if the sellers 6-month feedback score
falls below a certain percentage.
I also do not like that the total number of orders a store has had is displayed
to the public. That was always private information.
Russell
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| | | | | | | Author: | therobo | | Posted: | Nov 8, 2014 13:27 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 101 times | | Topic: | Suggestions | |
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| In Suggestions, viejos writes:
| | I also do not like that the total number of orders a store has had is displayed
to the public. That was always private information.
Russell
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I totally agree.
Where else would I see the number of orders of a business?
In addition, the displayed number of orders is wrong.
Ronald
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| | | | | | | | | Author: | MathBuilder | | Posted: | Nov 8, 2014 14:02 | | Subject: | (Cancelled) | | Viewed: | 79 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | Author: | FigBits | | Posted: | Nov 8, 2014 15:03 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 73 times | | Topic: | Suggestions | |
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| In Suggestions, therobo writes:
| | In Suggestions, viejos writes:
| | I also do not like that the total number of orders a store has had is displayed
to the public. That was always private information.
Russell
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I totally agree.
Where else would I see the number of orders of a business?
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On BrickLink, actually. They have tood us how many orders they've had from
day one. We often celebrate the big round numbers when the occur.
| | In addition, the displayed number of orders is wrong.
|
Is it?
--
Marc.
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| | | | | | | | | | | Author: | steekstra | | Posted: | Nov 8, 2014 15:19 | | Subject: | (Cancelled) | | Viewed: | 58 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | tEoS | | Posted: | Nov 8, 2014 15:42 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 54 times | | Topic: | Suggestions | |
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| My activity page states that I have 3541 and my banner shows 3538.
| | | | In addition, the displayed number of orders is wrong.
|
Is it?
--
Marc.
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| | | | | | | | | | | | | Author: | steekstra | | Posted: | Nov 8, 2014 15:53 | | Subject: | (Cancelled) | | Viewed: | 60 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | FigBits | | Posted: | Nov 8, 2014 16:38 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 62 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | My activity page states that I have 3541 and my banner shows 3538.
| | | | In addition, the displayed number of orders is wrong.
|
Is it?
--
Marc.
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|
You probably have 3 cancelled orders within the last six months. When they created
the new line on the stores, the idea was that they would not count cancelled
orders (which makes sense). What they didn't take into account was that once
six months go by, even the cancelled orders get purged. And, there isn't
a way to tell which of the purged orders were cancelled! So, even though those
orders don't add to the count at first, they get added once they purge.
So the count is actually right, it's just calculated strangely.
--
Marc.
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| | | | | | | | | | | | | | | Author: | atrbricks | | Posted: | Nov 8, 2014 16:49 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 65 times | | Topic: | Suggestions | |
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| In Suggestions, FigBits writes:
| | In Suggestions, tEoS writes:
| | My activity page states that I have 3541 and my banner shows 3538.
| | | | In addition, the displayed number of orders is wrong.
|
Is it?
--
Marc.
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|
You probably have 3 cancelled orders within the last six months. When they created
the new line on the stores, the idea was that they would not count cancelled
orders (which makes sense). What they didn't take into account was that once
six months go by, even the cancelled orders get purged. And, there isn't
a way to tell which of the purged orders were cancelled! So, even though those
orders don't add to the count at first, they get added once they purge.
So the count is actually right, it's just calculated strangely.
--
Marc.
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And shouldn't that number actually include all cancelled orders? Since seller
and buyer can leave feedback on a cancelled order, the number of cancelled orders
should be included in x number of feedback for x number of orders.
Katie
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| | | | | | | | | | | | | | | | | Author: | Grego | | Posted: | Nov 8, 2014 17:01 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 76 times | | Topic: | Suggestions | |
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| In Suggestions, AlltRightBricks writes:
| | In Suggestions, FigBits writes:
| | In Suggestions, tEoS writes:
| | My activity page states that I have 3541 and my banner shows 3538.
| | | | In addition, the displayed number of orders is wrong.
|
Is it?
--
Marc.
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|
You probably have 3 cancelled orders within the last six months. When they created
the new line on the stores, the idea was that they would not count cancelled
orders (which makes sense). What they didn't take into account was that once
six months go by, even the cancelled orders get purged. And, there isn't
a way to tell which of the purged orders were cancelled! So, even though those
orders don't add to the count at first, they get added once they purge.
So the count is actually right, it's just calculated strangely.
--
Marc.
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And shouldn't that number actually include all cancelled orders? Since seller
and buyer can leave feedback on a cancelled order, the number of cancelled orders
should be included in x number of feedback for x number of orders.
Katie
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I suppose we should count ourselves lucky that the New Administration doesn't
count all transactions that don't leave + FB as non-positive ... since clearly
the ones where neither party leaves FB is less than positive 
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| | | | | | | | | | | | | | | Author: | MathBuilder | | Posted: | Nov 8, 2014 17:16 | | Subject: | (Cancelled) | | Viewed: | 53 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | therobo | | Posted: | Nov 8, 2014 15:42 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 64 times | | Topic: | Suggestions | |
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| In Suggestions, FigBits writes:
| | In Suggestions, therobo writes:
| | In addition, the displayed number of orders is wrong.
|
Is it?
|
At least in my shop the displayed number does not match those from
http://www.bricklink.com/myActivity.asp
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| | | | | | | | | | | | | Author: | MathBuilder | | Posted: | Nov 8, 2014 15:57 | | Subject: | (Cancelled) | | Viewed: | 60 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | Author: | steekstra | | Posted: | Nov 8, 2014 15:15 | | Subject: | (Cancelled) | | Viewed: | 71 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | Author: | re_collection | | Posted: | Nov 20, 2014 09:01 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, viejos writes:
| | I also do not like that the total number of orders a store has had is displayed
to the public. That was always private information.
Russell
|
I totally agree.
Where else would I see the number of orders of a business?
In addition, the displayed number of orders is wrong.
Ronald
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I totally agree too
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| | | | | Author: | bricksahead | | Posted: | Nov 8, 2014 13:37 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 89 times | | Topic: | Suggestions | |
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| Hi Cory,
I agree with you about excluding neutral feedback from the displayed feedback
percentage. I also don't think that a percentage should be displayed until
a seller has a certain number of sales, for example 50 or more as I think it
is unfair to a new seller who gets a negative feedback to have a poor rating
displayed just as a number. The seller may just have been very unfortunate.
Buyers should be encouraged to read the actual feedback for sellers with a low
number of feedback instead of just reading a number. A text like "Not yet computed.
Read feedback", or "Not yet rated. Read feedback" could be displayed.
-- Hanne
In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
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| | | | | Author: | atrbricks | | Posted: | Nov 8, 2014 14:41 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 73 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
I absolutely agree and voted yes. My own neutral received never bothered me until
this percentage got instituted. The feedback itself does not reflect poorly on
my selling abilities at all, but when it marks down my overall feedback percentage,
then it starts to bother me.
And my experience aside, there are many neutral feedbacks I have read that say
something like "Everything was great, thank you!" I look at that and think that
it was a buyer error when selecting feedback type. But now those feedbacks are
affecting the seller's rating.
Along with this suggestion, it would be great when a buyer is leaving feedback
if a banner popped up with a message something like:
If there were problems in this transaction, you might want to contact the
seller to see if they can be amicably resolved before leaving feedback. If you
believe that a less than positive feedback is deserved, please remember that
a neutral feedback will not affect this seller's selling rating, but will
be visible to all who take the time to read their feedback. A negative feedback
will affect their rating. Please do not leave an undeserved negative when a neutral
is sufficient. Feedback that is determined by the administration to be out of
line with our feedback leaving policies will be removed.
Something along those lines. Something that will encourage buyers to leave a
neutral when it is deserved and a negative only when it is deserved.
I think if this is implemented it will actually cause more neutrals to be left
which is not necessarily a bad thing. I might be on the line between leaving
a neutral feedback or no feedback at all when I know that leaving a neutral will
damage the seller's rating.
Katie
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| | | | | Author: | Etown | | Posted: | Nov 8, 2014 15:27 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 77 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Yes! Yes! YES!!!
I'll admit that my reasoning IS biased. I received a neutral feedback a few
months ago from a buyer when we mutually agreed to cancel the order. I did try
to have it removed but admin refused.
So an order that was never even paid for brings my FB down to just above 98%.
No, I don't think that is fair.
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| | | | | | | Author: | steekstra | | Posted: | Nov 8, 2014 15:38 | | Subject: | (Cancelled) | | Viewed: | 57 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | Author: | Etown | | Posted: | Nov 8, 2014 18:35 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, steekstra writes:
| | In Suggestions, Etown writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Yes! Yes! YES!!!
I'll admit that my reasoning IS biased. I received a neutral feedback a few
months ago from a buyer when we mutually agreed to cancel the order. I did try
to have it removed but admin refused.
So an order that was never even paid for brings my FB down to just above 98%.
No, I don't think that is fair.
|
You are on my stoplist,, you have 1 neutral..
Steekstra
|
LOL!
When they first brought the % thing in, I was at 97%. I have 100% 500+ FB on
feebay so I was pretty embarrassed. How many people are going to see
simply turn away? Obviously not all, but even if 1 in 5 do, that's a big
hit considering it wasn't even negative AND it was on a mutually cancelled
order.
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| | | | | Author: | Brickfinger | | Posted: | Nov 8, 2014 23:00 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 69 times | | Topic: | Suggestions | |
|
| The new feedback line is the Dumbest "improvement" so far.
It's misleading, confusing, and just plain wrong.
How can, for example 100% positive feedback from 5 orders, match to a feedback
score of 2?
Clearly in actual real life there has been 100% positive feedback from two orders,
As it stands no feedback = positive feedback. I don't need to be a a Vulcan
to point out how illogical that is.
Fix it BL! It was better before you changed it...
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| | | | | Author: | popsicle | | Posted: | Nov 9, 2014 09:08 | | Subject: | (Cancelled) | | Viewed: | 50 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | Author: | therobo | | Posted: | Nov 9, 2014 09:35 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Bump...debump, debump.....
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Wasn't it Bumpdedebump 
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| | | | | | | | | Author: | popsicle | | Posted: | Nov 9, 2014 09:41 | | Subject: | (Cancelled) | | Viewed: | 56 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | dearlydeparted | | Posted: | Nov 9, 2014 09:13 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 54 times | | Topic: | Suggestions | |
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| | I vote YES. |
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| | | | | | | Author: | popsicle | | Posted: | Nov 9, 2014 09:21 | | Subject: | (Cancelled) | | Viewed: | 47 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | eileenkeeney | | Posted: | Nov 9, 2014 13:31 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
I vote no, because it would be a lie to claim 100% positive feedback, if there
were neutrals (which are not positive).
However, I prefer to just have the banner removed.
It is misleading to treat neutrals the same as negatives in any blanket statement,
such as the one on the banner. But it is a lie to claim 100% positive, if there
are negatives.
Either show all the percents (positive, neutral, and negative) or show nothing.
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| | | | | | | Author: | atrbricks | | Posted: | Nov 9, 2014 15:04 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 69 times | | Topic: | Suggestions | |
|
| In Suggestions, eileenkeeney writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
I vote no, because it would be a lie to claim 100% positive feedback, if there
were neutrals (which are not positive).
However, I prefer to just have the banner removed.
It is misleading to treat neutrals the same as negatives in any blanket statement,
such as the one on the banner. But it is a lie to claim 100% positive, if there
are negatives.
Either show all the percents (positive, neutral, and negative) or show nothing.
|
I like this last part. I think the banner would be much more useful and appropriate
if instead of:
Maintained by AlltRightBricks (1514) 99.93% Positive Feedback from 1789 orders
It said:
Maintained by AlltRightBricks (1514) with 507 0 0 Feedback for the past 12 months
This does not take up any more room than it currently does, and if the colors
of the numbers are in Green, Yellow and Red it should be fairly self explanatory.
Each number could also be a direct link. Which might encourage buyers to check
this feedback. Maybe even make the number for neutral and negative in a slightly
bigger font.
Katie
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| | | | | | | Author: | Etown | | Posted: | Nov 9, 2014 16:38 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, eileenkeeney writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
I vote no, because it would be a lie to claim 100% positive feedback, if there
were neutrals (which are not positive).
However, I prefer to just have the banner removed.
It is misleading to treat neutrals the same as negatives in any blanket statement,
such as the one on the banner. But it is a lie to claim 100% positive, if there
are negatives.
Either show all the percents (positive, neutral, and negative) or show nothing.
|
It seems to me you agree with the OP more than you disagree with him.
I see his suggestion as less about making neutrals look like positives and more
about simply fixing the issues (and there are many apparantly) with the feedback
percentage banner.
Many buyers - especially new ones who are familiar with ebay - will see a feedback
score of 98% and immediately look elsewhere. I have seen neutrals left for all
sorts of reasons, many not negative at all.
|
|
|
| | | | | |
| | | | | Author: | Etown | | Posted: | Nov 9, 2014 16:51 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
I'm just trying to better understand the implementation of this banner in
the first place.
Does anyone recall the impetus to add this? Was it meant to fix a particular
issue?
I understand ebay uses something similar, however ebay does not use neutrals.
I think the suggestion that was made that included a three part break down over
the past 12 months is the most equitable.
If you MUST have a percentage do not count neutral at all, just as it doesn't
affect the sum of the members fb.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | popsicle | | Posted: | Nov 9, 2014 17:05 | | Subject: | (Cancelled) | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | | |
| | | | | | | | | Author: | Etown | | Posted: | Nov 10, 2014 14:35 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 62 times | | Topic: | Suggestions | |
|
| In Suggestions, viejos writes:
Thank you for that.
I think there are other ways they could achieve their goal and at the same time
give more information to the buyer about the seller.
|
|
| | | | | |
| | | | | Author: | popsicle | | Posted: | Nov 10, 2014 07:53 | | Subject: | (Cancelled) | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | Deepwoods | | Posted: | Nov 20, 2014 12:09 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| Has there ever been a response from the Bl team on this issue at all? no one
really seems to care much about how even good reliable stores are visually represented
if they have received even a small fraction of neutral feedbacks to their total
even if 1 in a thousand transactions or 1 neutral 10 years ago & you're suddenly
flagged in a seriously detracting light. it's very unfortunate indeed.
|
|
| | | | | | | | | |
| | | | | | | Author: | viejos | | Posted: | Nov 20, 2014 12:28 | | Subject: | (Cancelled) | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | | | | | |
| | | | | | | Author: | popsicle | | Posted: | Nov 20, 2014 13:20 | | Subject: | (Cancelled) | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | BrickStacks | | Posted: | Jun 3, 2015 18:23 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 132 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
This shows implemented, however The neutral still has an effect?
Jim
|
|
|
| | | | | | | | | |
| | | | | | | Author: | QA_Ryan | | Posted: | Jun 3, 2015 19:14 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 137 times | | Topic: | Suggestions | |
|
| In Suggestions, BrickStacks writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
This shows implemented, however The neutral still has an effect?
Jim
|
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | BrickStacks | | Posted: | Jun 4, 2015 08:00 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 83 times | | Topic: | Suggestions | |
|
| In Suggestions, QA_Ryan writes:
| | In Suggestions, BrickStacks writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
This shows implemented, however The neutral still has an effect?
Jim
|
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
Ah okay, thanks for the clarification!
Jim
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Made_In_Bricks | | Posted: | Jun 4, 2015 09:32 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 74 times | | Topic: | Suggestions | |
|
| I
| | | |
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
Ah okay, thanks for the clarification!
Jim
|
knowing how bad some people are at math, I think this is a terrible thing
I know there will be people that see this and read .33% neutral and .13% negative
as
33% neutral and 13% negative
I still see people write .50¢ for 50 cents, and they don't realize they just
wrote half a cent.
I'm just saying...
Thanks,
Ken
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | viejos | | Posted: | Jun 4, 2015 09:57 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| In Suggestions, BrickItYourself writes:
| | I
| | | |
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
Ah okay, thanks for the clarification!
Jim
|
knowing how bad some people are at math, I think this is a terrible thing
I know there will be people that see this and read .33% neutral and .13% negative
as
33% neutral and 13% negative
I still see people write .50¢ for 50 cents, and they don't realize they just
wrote half a cent.
I'm just saying...
Thanks,
Ken
|
The dev team have shown repeatedly that they are flexible and willing to make
changes if things aren't working. If this feature misses the mark in terms
of what it was intended to do (i.e. help prevent people being scammed) and at
the same time is producing unwanted side effects, it will certainly be removed
and something better put in its place.
Russell
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | paulvdb | | Posted: | Jun 4, 2015 09:59 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 48 times | | Topic: | Suggestions | |
|
| In Suggestions, BrickItYourself writes:
| | I
| | | |
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
Ah okay, thanks for the clarification!
Jim
|
knowing how bad some people are at math, I think this is a terrible thing
I know there will be people that see this and read .33% neutral and .13% negative
as
33% neutral and 13% negative
I still see people write .50¢ for 50 cents, and they don't realize they just
wrote half a cent.
I'm just saying...
Thanks,
Ken
|
It says 0.33% neutral and 0.13% negative, not .33% and .13%. Or was that changed
after your post?
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | Made_In_Bricks | | Posted: | Jun 4, 2015 10:08 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 62 times | | Topic: | Suggestions | |
|
| In Suggestions, paulvdb writes:
| | In Suggestions, BrickItYourself writes:
| | I
| | | |
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
Ah okay, thanks for the clarification!
Jim
|
knowing how bad some people are at math, I think this is a terrible thing
I know there will be people that see this and read .33% neutral and .13% negative
as
33% neutral and 13% negative
I still see people write .50¢ for 50 cents, and they don't realize they just
wrote half a cent.
I'm just saying...
Thanks,
Ken
|
It says 0.33% neutral and 0.13% negative, not .33% and .13%. Or was that changed
after your post?
|
you are correct, the zero was there and I didn't type it, but the idea is
the same, people bad at math will mis interpret it
I didn't read the whole thread so if I am repeating something let me know
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | PurpleDave | | Posted: | Jun 4, 2015 14:52 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 66 times | | Topic: | Suggestions | |
|
| In Suggestions, BrickItYourself writes:
| | I still see people write .50¢ for 50 cents, and they don't realize they just
wrote half a cent.
|
And even less well known is that ¢0.50 is equal to 50¢. I don't know why
it was decided that left or right placement changes the meaning, but I know that
it does.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | FigBits | | Posted: | Jun 4, 2015 16:00 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 84 times | | Topic: | Suggestions | |
|
| In Suggestions, PurpleDave writes:
| | In Suggestions, BrickItYourself writes:
| | I still see people write .50¢ for 50 cents, and they don't realize they just
wrote half a cent.
|
And even less well known is that ¢0.50 is equal to 50¢. I don't know why
it was decided that left or right placement changes the meaning, but I know that
it does.
|
Hmm. Do you have a reference for that?
$0.50 means 50¢, of course.
--
Marc.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | PurpleDave | | Posted: | Jun 4, 2015 19:30 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| In Suggestions, FigBits writes:
| | Hmm. Do you have a reference for that?
$0.50 means 50¢, of course.
|
Specifically? No. But "¢" is sometimes used interchangeably with "$", in relation
to USD. When it's written to the right of the number, it means cents. To
the left, and it's basically shorthand for writing "$", meaning dollars.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | jodawill | | Posted: | Jun 4, 2015 10:05 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, QA_Ryan writes:
| | In Suggestions, BrickStacks writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
This shows implemented, however The neutral still has an effect?
Jim
|
The banner was altered by showing you a breakdown of neutral, positive and negative
when moused over now to help clear it up, maybe I was overzealous when marking
it implemented.
|
It's a step in the right direction, but I personally prefer popsicle's
suggestion.
|
|
|
| | | | | |
| | | | | Author: | Made_In_Bricks | | Posted: | Jun 4, 2015 20:06 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 77 times | | Topic: | Suggestions | |
|
| Cory,
one other thing you forgot to bring up is why no invite for me 
Ken
|
|
| | | | | |
| | | | | Author: | The_Boyz_Bricks | | Posted: | Feb 28, 2024 10:27 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Voted yes!
|
|
|
| | | | | | | | | |
| | | | | | | Author: | popsicle | | Posted: | Feb 28, 2024 14:14 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, The_Boyz_Bricks writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Voted yes!
|
Thank you for taking part in the process. For the up-vote too
|
|
|
| | | | | |
| | | | | Author: | margaretcm | | Posted: | Mar 11, 2024 21:50 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| Voted YES!
LETS GET THIS DONE!!!!
|
|
| | | | | | | | | |
| | | | | | | Author: | popsicle | | Posted: | Mar 11, 2024 23:13 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| In Suggestions, margaretcm writes:
| | Voted YES!
LETS GET THIS DONE!!!!
|
Thanks for taking part, and enthusiastic up-vote.
|
|
| | | | | |
| | | | | Author: | brickerking | | Posted: | Mar 11, 2024 23:30 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | brickerking | | Posted: | Mar 11, 2024 23:46 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 64 times | | Topic: | Suggestions | |
|
| Also, this sounds suspiciously like a borderline seller tool… DENIED!
In Suggestions, brickerking writes:
| | In Suggestions, popsicle writes:
| | I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.
As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.
I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.
My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.
-Cory
|
Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.,
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | popsicle | | Posted: | Mar 12, 2024 10:10 | | Subject: | Re: Issue, I didn't bring up at the RoundTable | | Viewed: | 77 times | | Topic: | Suggestions | |
|
| In Suggestions, brickerking writes:
| | Also, this sounds suspiciously like a borderline seller tool… DENIED!
|
Thanks for participating in the process, nonetheless.
| | | | Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.,
|
|
|
|
|
|
|
USA, Washington
Netherlands, Friesland
Germany, Berlin
Canada, Ontario
Italy, Toscana
New Zealand, Wellington
