Discussion Forum: Thread 168784

 Author: ToriHada View Messages Posted By ToriHada
 Posted: Apr 14, 2014 12:24
 Subject: Feedback Warning Upon Checkout
 Viewed: 217 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor
 Author: Made_In_Bricks View Messages Posted By Made_In_Bricks
 Posted: Apr 14, 2014 12:25
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 55 times
 Topic: Suggestions
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Made_In_Bricks (3993)

Location:  USA, Idaho
Member Since Contact Type Status
Oct 28, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Made In Bricks
In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor]



I want to vote yes and no

yes because it would help people from being scammed

no because those people probably won't shop elsewhere on BL
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 14, 2014 12:31
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 48 times
 Topic: Suggestions
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Stuart9 (1049)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
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Store Closed Store: Top Slot
Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!

In Suggestions, BrickItYourself writes:
  In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor]



I want to vote yes and no

yes because it would help people from being scammed

no because those people probably won't shop elsewhere on BL
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Apr 14, 2014 12:38
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 53 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
In Suggestions, Stuart9 writes:
  Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!


True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Apr 14, 2014 12:40
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 49 times
 Topic: Suggestions
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Rob_and_Shelagh (26313)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, fosterbengoshi writes:
  In Suggestions, Stuart9 writes:
  Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!


True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

now.. how about change the default price guide sort to highest feedback percentage
instead of lowest price?

Robert
 Author: Pokernut View Messages Posted By Pokernut
 Posted: Apr 14, 2014 14:46
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 35 times
 Topic: Suggestions
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Pokernut (1004)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Dec 27, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ACES FULL
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, fosterbengoshi writes:
  In Suggestions, Stuart9 writes:
  Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!


True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

now.. how about change the default price guide sort to highest feedback percentage
instead of lowest price?

Robert

With so many stores having 100% positive feedback that would be impractible
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 14, 2014 12:46
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 41 times
 Topic: Suggestions
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Stuart9 (1049)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
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Might work,less likely to panic anyone into thinking the whole site is suspect.
You could even show feedback split at this stage,number or percentage versions.
This split could be shown on stores name banner on their shop site and alongside
the present feedback number.


In Suggestions, fosterbengoshi writes:
  In Suggestions, Stuart9 writes:
  Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!


True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."
 Author: bb459958 View Messages Posted By bb459958
 Posted: Apr 14, 2014 13:16
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 37 times
 Topic: Suggestions
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bb459958 (16)

Location:  USA, South Carolina
Member Since Contact Type Status
Feb 10, 2014 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Closed Ravenel Bricks
No Longer Registered
In Suggestions, fosterbengoshi writes:
  In Suggestions, Stuart9 writes:
  Agreed,a warning banner system could turn out to be a two (double) edged sword,tricky!


True. SO then maybe we just just tone the banner down to read: "NOTE: PLEASE
READ THIS STORE'S FEEDBACK BEFORE PROCEEDING WITH THIS ORDER."

That seems much more applicable than the first.
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 14, 2014 13:21
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 49 times
 Topic: Suggestions
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Suggestions, BrickItYourself writes:
  In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor]



I want to vote yes and no

yes because it would help people from being scammed

no because those people probably won't shop elsewhere on BL

Suppose the algorithm was smart enough to find the buyer another store that had
the same parts, and better feedback and close to the same price?

Or suppose BL just banned sellers with feedback that was low enough to justify
such a warning?
But ideally this would be an actual rule, and not just something where admin
was expected to invoke the "for any reason" clause.
I believe that both Amazon and Ebay have feedback criteria where they will suspend
sellers.
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: Apr 14, 2014 12:32
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 41 times
 Topic: Suggestions
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ScootersBricks (4805)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Scooter's Bricks
In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor

What about an option: "Continue with order" or "Save your cart as a wanted list,
and search all stores for best price." That way they could click one button
and see a good-feedback store that happens to have what they need.
 Author: enig View Messages Posted By enig
 Posted: Apr 14, 2014 13:06
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 49 times
 Topic: Suggestions
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enig (6329)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor

I'd go a step further, where
a) all sellers with FB rating of less than 95% at any period of their selling
career

b) new sellers with less than selling 5 feedback
c) NSS/NRS within last 14 days

were excluded from all listings by default. Anyone during signup or at any other
time could opt-in to see such sellers. So only experienced members, or the ones
who are willing to take the risk would be able to.... to take the risk.

Not necessarily word to word as I wrote it, but some general thoughts.
 Author: dmoser22 View Messages Posted By dmoser22
 Posted: Apr 14, 2014 13:12
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 44 times
 Topic: Suggestions
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dmoser22 (4407)

Location:  USA, California
Member Since Contact Type Status Collage
Apr 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Boney's Brickyard
In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor

Thanks, Thor. That gave me a good chuckle. I'd go for both banners.

Not to highjack the thread, but here are two other easy changes that I think
would address the same issue.

1) Stop treating buyer feedback the same as seller feedback. It doesn't
make sense that a seller can easily boost their feedback simply by placing a
bunch of small orders.

2) Stop showing feedback as simply a single number (Positive minus Negative).
It'd be much better to show them separately (Positive/Negative/Neutral).

Current method (which seller would you pick?):
Seller A (1385)
Seller B (741)

Proposed method (now which seller would you pick?):
Seller A (1431+ / 46- / 10n)
Seller B (742+ / 1- / 1n)

-djm
 Author: V_JAMS View Messages Posted By V_JAMS
 Posted: Apr 14, 2014 15:31
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 45 times
 Topic: Suggestions
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V_JAMS (3151)

Location:  USA, North Carolina
Member Since Contact Type Status
Nov 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Another Brick Closer
I like that. Show the true rating. All numbers corresponding to the main total.


In Suggestions, dmoser22 writes:
  In Suggestions, fosterbengoshi writes:
  To protect buyers, make BrickLink a safer site for everyone, and encourage sellers
to perform at a minimum level, I suggest that if a BrickLink store has less than
95% positive feedback as a seller, a red banner should appear on the top of the
checkout page saying:

"WARNING! BUYERS BEWARE! READ THIS SELLER'S FEEDBACK BEFORE PROCEEDING FURTHER!"

If the seller has less than 90% positive feedback as a seller, another banner
should appear if the buyer ignores the first one and submits their order. This
second banner should say: "SERIOUSLY?!? ARE YOU SURE YOU WANT TO GO AHEAD WITH
THIS ORDER?!? READ THE FEEDBACK! DON'T BE AN IDIOT! PRACTICE SAFE ONLINE
INTERCOURSE! FIND A SAFER PARTNER. OR DON'T COME CRYING TO US IF YOU GET
BURNED BY THIS SELLER! PROCEED AT YOUR OWN RISK! DANGER DANGER WILL ROBINSON!"

OK, I am joking about the least one. But I think an appropriate banner might
help avoid SOME of these problems.

Thor

Thanks, Thor. That gave me a good chuckle. I'd go for both banners.

Not to highjack the thread, but here are two other easy changes that I think
would address the same issue.

1) Stop treating buyer feedback the same as seller feedback. It doesn't
make sense that a seller can easily boost their feedback simply by placing a
bunch of small orders.

2) Stop showing feedback as simply a single number (Positive minus Negative).
It'd be much better to show them separately (Positive/Negative/Neutral).

Current method (which seller would you pick?):
Seller A (1385)
Seller B (741)

Proposed method (now which seller would you pick?):
Seller A (1431+ / 46- / 10n)
Seller B (742+ / 1- / 1n)

-djm
 Author: DagsBricks View Messages Posted By DagsBricks
 Posted: Apr 14, 2014 15:40
 Subject: Re: Feedback Warning Upon Checkout
 Viewed: 57 times
 Topic: Suggestions
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DagsBricks (913)

Location:  USA, Oregon
Member Since Contact Type Status Collage
May 1, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Dag's Bricks
In Suggestions, dmoser22 writes:

  2) Stop showing feedback as simply a single number (Positive minus Negative).
It'd be much better to show them separately (Positive/Negative/Neutral).

Current method (which seller would you pick?):
Seller A (1385)
Seller B (741)

Proposed method (now which seller would you pick?):
Seller A (1431+ / 46- / 10n)
Seller B (742+ / 1- / 1n)

-djm

Both numbers are high enough to be irrelevant in and of themselves.

How about:

Seller A (1385)
Seller B (15)

With the same breakdown as you showed previously.

I'd check out Seller B first.

Brian
 Author: dmoser22 View Messages Posted By dmoser22
 Posted: Apr 14, 2014 16:56
 Subject: Re: Feedback Warning Upon Checkout
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 Topic: Suggestions
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dmoser22 (4407)

Location:  USA, California
Member Since Contact Type Status Collage
Apr 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Boney's Brickyard
In Suggestions, DagsBricks writes:
  In Suggestions, dmoser22 writes:

  2) Stop showing feedback as simply a single number (Positive minus Negative).
It'd be much better to show them separately (Positive/Negative/Neutral).

Current method (which seller would you pick?):
Seller A (1385)
Seller B (741)

Proposed method (now which seller would you pick?):
Seller A (1431+ / 46- / 10n)
Seller B (742+ / 1- / 1n)

-djm

Both numbers are high enough to be irrelevant in and of themselves.

How about:

Seller A (1385)
Seller B (15)

With the same breakdown as you showed previously.

I'd check out Seller B first.

Brian

I would disagree. If I see a seller with 46 Negatives, I'm definitely going
to take a closer look before buying, no matter how many positives. If I then
see that a lot of the negatives have been recent, that the seller has not provided
any defense or tried to offer reasonable explanations, or that he has responded
rudely to well-deserved negatives, any of those things would cause me to move
on.

-djm
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Apr 14, 2014 19:05
 Subject: Re: Feedback Warning Upon Checkout
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 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
OK, all kidding aside, let's tone this down a bit.

How about on EVERY checkout page for EVERY order with EVERY seller, a banner
at the top of the page simply says: "Read this seller's feedback here" or
"Read what other buyers have said about this seller", with a link that opens
in a new window displaying the seller's feedback profile.

This is simple, neutral and non-judgmental. It may also attract the attention
of newbies better than the current system of only showing a number besides the
seller's name. It also does not entail making any changes to the current
feedback system.

Thor
 Author: MathBuilder View Messages Posted By MathBuilder
 Posted: Apr 14, 2014 19:14
 Subject: (Cancelled)
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MathBuilder (589)

Location:  USA, New York
Member Since Contact Type Status
Aug 7, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Beethoven's 7th symphony
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