Discussion Forum: Thread 167205

 Author: ToriHada View Messages Posted By ToriHada
 Posted: Mar 14, 2014 10:34
 Subject: Notify Buyers if Store Suspended or Shut Down
 Viewed: 292 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor
 Author: Brettj666 View Messages Posted By Brettj666
 Posted: Mar 14, 2014 10:39
 Subject: Re: Notify Buyers if Store Suspended or Shut Down
 Viewed: 68 times
 Topic: Suggestions
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Brettj666 (1111)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Ryno's Den
In Suggestions, fosterbengoshi writes:
  To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor

One I can agree with.. (I rarely vote yes on suggestions.)
 Author: Bricklord View Messages Posted By Bricklord
 Posted: Mar 14, 2014 14:02
 Subject: Re: Notify Buyers if Store Suspended or Shut Down
 Viewed: 51 times
 Topic: Suggestions
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Bricklord (17757)

Location:  Canada, Alberta
Member Since Contact Type Status
Jun 11, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bricklord's T. Chest
Excellent idea!


In Suggestions, fosterbengoshi writes:
  To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Mar 14, 2014 14:16
 Subject: Re: Notify Buyers if Store Suspended or Shut Down
 Viewed: 39 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, fosterbengoshi writes:
  To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor

Voted yes.
It can be the same kind of notification for merged accounts with open orders.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Mar 14, 2014 22:02
 Subject: Re: Notify Buyers if Store Suspended or Shut Down
 Viewed: 62 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, Brickwilbo writes:
  In Suggestions, fosterbengoshi writes:
  To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor

Voted yes.
It can be the same kind of notification for merged accounts with open orders.

I am surprised that BL sends out notices of merged accounts but sends no notices
of suspended stores. It would seem that buyers have a lot more at stake with
the latter.

Thor
 Author: jeslego View Messages Posted By jeslego
 Posted: Mar 14, 2014 16:03
 Subject: Re: Notify Buyers if Store Suspended or Shut Down
 Viewed: 54 times
 Topic: Suggestions
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jeslego (1050)

Location:  USA, Washington
Member Since Contact Type Status
Jun 5, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Make Up Sets
In Suggestions, fosterbengoshi writes:
  To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor

The first suggestion was an easy "yes" and that is how I voted.

The second suggestion (RE what sellers could update) probably needs to be discussed.
Blocking those actions for a day or so seems fine. There will be cases where
a store must close, but letting an order progress to completion is in the best
interests of the buyer and BL.
 Author: Rolf View Messages Posted By Rolf
 Posted: Mar 14, 2014 19:46
 Subject: Re: Notify Buyers if Store Suspended or Shut Down
 Viewed: 46 times
 Topic: Suggestions
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Rolf (339)

Location:  USA, Washington
Member Since Contact Type Status Collage
Apr 16, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Small Shop Up North
In Suggestions, fosterbengoshi writes:
  To better protect buyers from being scammed, please implement a feature whereby
buyers with any non-completed orders can receive a message from BrickLink informing
them if their seller has been suspended or shut down for three completed NSS
claims, "preventive action", "further information" or other suspicious reasons.
The message should inform buyers that payment for such orders should not be made
until the restriction against the seller is lifted; or, if payment has already
been made, that buyers might want to consider contacting PayPal to freeze their
payment.

In addition, a store that is suspended for any of these reasons should not be
allowed to send out BrickLink invoices or change/update their Orders Received
page and their splash and shop terms pages.

Thor

Nice idea.

Yes.