Discussion Forum: Thread 114821

 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2011 03:56
 Subject: Collecting site satisfaction data
 Viewed: 263 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert
 Author: wyldkat1976 View Messages Posted By wyldkat1976
 Posted: Jun 14, 2011 04:01
 Subject: Re: Collecting site satisfaction data
 Viewed: 43 times
 Topic: Suggestions
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wyldkat1976 (5963)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 21, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kat's Bits n' kits
In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert

I am a yes
Kev
 Author: eti View Messages Posted By eti
 Posted: Jun 14, 2011 10:59
 Subject: Re: Collecting site satisfaction data
 Viewed: 37 times
 Topic: Suggestions
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eti (322)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Dec 4, 2006 Contact Member Buyer
Buying Privileges - OK
Sounds good. The forum is a joke because the same people keep posting, and certain
opinions will be (cancelled) before anyone reads them.
 Author: dvsntt View Messages Posted By dvsntt
 Posted: Jun 14, 2011 11:21
 Subject: Re: Collecting site satisfaction data
 Viewed: 21 times
 Topic: Suggestions
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dvsntt (432)

Location:  USA, Colorado
Member Since Contact Type Status Collage
Jun 15, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Bricks Me Waffles
In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert

Hmm, a suggestion to improve the suggestion approval\rejection process. I like
it, but I suspect it's likeliness of implementation (like any suggestion) is
0.0000001%.
 Author: dvsntt View Messages Posted By dvsntt
 Posted: Jun 14, 2011 11:22
 Subject: Re: Collecting site satisfaction data
 Viewed: 20 times
 Topic: Suggestions
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dvsntt (432)

Location:  USA, Colorado
Member Since Contact Type Status Collage
Jun 15, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Bricks Me Waffles
In Suggestions, dvsntt writes:
  In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert

Hmm, a suggestion to improve the suggestion approval\rejection process. I like
it, but I suspect it's likeliness of implementation (like any suggestion) is
0.0000001%.

In fact, I would suggest we remove the suggestion topic and process entirely.
It only causes arguments, strife, and grief.
 Author: bb70466 View Messages Posted By bb70466
 Posted: Jun 14, 2011 11:30
 Subject: Re: Collecting site satisfaction data
 Viewed: 27 times
 Topic: Suggestions
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bb70466 (328)

Location:  USA, Texas
Member Since Contact Type Status
Feb 17, 2006 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Okelnard's Bricke Shoppe
No Longer Registered
In Suggestions, dvsntt writes:

  In fact, I would suggest we remove the suggestion topic and process entirely.
It only causes arguments, strife, and grief.

no it doesn't.

























































http://www.montypython.net/scripts/argument.php
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2011 11:53
 Subject: Re: Collecting site satisfaction data
 Viewed: 41 times
 Topic: Suggestions
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, dvsntt writes:
  In Suggestions, dvsntt writes:
  In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert

Hmm, a suggestion to improve the suggestion approval\rejection process. I like
it, but I suspect it's likeliness of implementation (like any suggestion) is
0.0000001%.

In fact, I would suggest we remove the suggestion topic and process entirely.
It only causes arguments, strife, and grief.


I wouldn't blame the process for the arguments, I think those come out of impatience,
intollerance and sometimes a point of view that the suggestions are more of a
priority than running the site. I still think it is valid to have it here as
a means of suggestion. Suggestion is just that, nothing guaranteed. If you are
going to give me those odds about no implementations, I might take you up on
a bet. I have more faith in this site's ownership and management. Give them a
chance why not, they picked up the ball and ran with it when they could have
dropped it and walked away. Really, this kind of response from the forum is exactly
why I suggested Admin might want to get some fresher, more positive thinking
from elsewhere.

Robert
 Author: dvsntt View Messages Posted By dvsntt
 Posted: Jun 14, 2011 12:41
 Subject: Re: Collecting site satisfaction data
 Viewed: 28 times
 Topic: Suggestions
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dvsntt (432)

Location:  USA, Colorado
Member Since Contact Type Status Collage
Jun 15, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Bricks Me Waffles
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, dvsntt writes:
  In Suggestions, dvsntt writes:
  In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert

Hmm, a suggestion to improve the suggestion approval\rejection process. I like
it, but I suspect it's likeliness of implementation (like any suggestion) is
0.0000001%.

In fact, I would suggest we remove the suggestion topic and process entirely.
It only causes arguments, strife, and grief.


I wouldn't blame the process for the arguments, I think those come out of impatience,
intollerance and sometimes a point of view that the suggestions are more of a
priority than running the site. I still think it is valid to have it here as
a means of suggestion. Suggestion is just that, nothing guaranteed. If you are
going to give me those odds about no implementations, I might take you up on
a bet. I have more faith in this site's ownership and management. Give them a
chance why not, they picked up the ball and ran with it when they could have
dropped it and walked away. Really, this kind of response from the forum is exactly
why I suggested Admin might want to get some fresher, more positive thinking
from elsewhere.

Robert

I only meant a way to express certain frustration through a comical (and probably
defensible mechanism) manner and was in jest (there's the defense mechanism).
I'm certainly in no position to be throwing stones at BL, it was just a nerf
bomb.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2011 13:03
 Subject: Re: Collecting site satisfaction data
 Viewed: 31 times
 Topic: Suggestions
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Rob_and_Shelagh (26315)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, dvsntt writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, dvsntt writes:
  In Suggestions, dvsntt writes:
  In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert

Hmm, a suggestion to improve the suggestion approval\rejection process. I like
it, but I suspect it's likeliness of implementation (like any suggestion) is
0.0000001%.

In fact, I would suggest we remove the suggestion topic and process entirely.
It only causes arguments, strife, and grief.


I wouldn't blame the process for the arguments, I think those come out of impatience,
intollerance and sometimes a point of view that the suggestions are more of a
priority than running the site. I still think it is valid to have it here as
a means of suggestion. Suggestion is just that, nothing guaranteed. If you are
going to give me those odds about no implementations, I might take you up on
a bet. I have more faith in this site's ownership and management. Give them a
chance why not, they picked up the ball and ran with it when they could have
dropped it and walked away. Really, this kind of response from the forum is exactly
why I suggested Admin might want to get some fresher, more positive thinking
from elsewhere.

Robert

I only meant a way to express certain frustration through a comical (and probably
defensible mechanism) manner and was in jest (there's the defense mechanism).
I'm certainly in no position to be throwing stones at BL, it was just a nerf
bomb.

Thanks for clarifying. Sorry I took the bait

Just recently there is so much negativity and so little respect and appreciation
for the site and those that run it

Robert
 Author: TorontoLego View Messages Posted By TorontoLego
 Posted: Jun 14, 2011 11:44
 Subject: Re: Collecting site satisfaction data
 Viewed: 27 times
 Topic: Suggestions
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TorontoLego (6230)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 19, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TORONTO BRICKS
I unsilently agree

In Suggestions, Rob_and_Shelagh writes:
  Background:

The forum has always been a great source of ideas for site improvements.

There has always been a downside to this: Only a very small percentage of users
(of the total active buyers and sellers) contribute to the forum and this percentage
gets smaller every day as site membership grows.

There is a growing downside to this: A few (of that already very small percentage)
get frustrated when their idea does not get implemented and use the forum in
a way that might portray the site (to many that read the fourm but do not care
to contribute) as a non-progressive marketplace, which I personally do not believe
to be the case and gives a negative bias based on the views of a minority.

Suggestion:

When the site Administration wishes to make any significant improvements or upgrades,
they seek the views of a more representative group of users via an e-mail questionnaire
(with instructions not to be used as a forum debate) targeted at active buyers
and sellers (Admin to determine sample size and if separate seller and buyer
focussed emails should be sent). The subjects could be quite open but include
site performance, ease of navigation/use, desired additional functionality, etc,
etc. Suggestions previously made on the forum being considered by Admin could
also be included (to see if these really are in tune with the general site population).
This would hopefully provide some useful data to help focus on priorities for
the site and get the most out of develepment dollars (assuming that there is
a limited budget, as is usual).

The purpose of this suggestion is not to suggest any invalidity of the forum
suggestion process (as I have used this to make the suggestion) nor to imply
anything about the suggestions made by other members on the forum, I vote/comment
on those separately. This is "an addition to" not "replacement for" source of
feedback for Admin versus the forum in recognition of the huge growth in membership
but largely stagnated growth of forum contributors (maybe some questions in there
to help understand that too).

I'm not really looking for a whole load of debate on this here on the forum,
it's just a suggestion for consideration by Admin and something that might appeal
to the "silent majority" as they are often referred to here.

Thanks Admin,

Robert