Discussion Forum: Thread 108458

 Author: bb18295 View Messages Posted By bb18295
 Posted: Feb 14, 2011 09:19
 Subject: Stores Closed for Preventative Action
 Viewed: 348 times
 Topic: Suggestions
 Status:Open
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bb18295 (8887)

Location:  USA
Member Since Contact Type Status
Feb 12, 2003 Member Does Not Allow Contact Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: store18295
No Longer Registered
If a store is closed for preventative action or because Admin suspects they are
a scam seller or otherwise not legitimate, please (a) disable that seller's ability
to send invoices through the BrickLink system, (b) clearly note such fact on
the Order Details and Buyer's Orders Placed page; and (c) send all buyers with
pending, processing or unpaid orders an email from BrickLink stating that the
store has been closed and why.

I applaud Admin for acting so promptly in closing several recent scam sellers.
However, multiple orders were placed by buyers before such action was taken and
many or most of those buyers may not be aware the store was closed before sending
their payment. Implementation of this suggestion will help to minimize the damage
that can be done by such scammers.

Thor
 Author: bb62730 View Messages Posted By bb62730
 Posted: Feb 14, 2011 09:34
 Subject: Re: Stores Closed for Preventative Action
 Viewed: 71 times
 Topic: Suggestions
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bb62730 (4324)

Location:  United Kingdom
Member Since Contact Type Status
Nov 20, 2005 Member Does Not Allow Contact Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: store62730
No Longer Registered
In Suggestions, fosterbengoshi writes:
  If a store is closed for preventative action or because Admin suspects they are
a scam seller or otherwise not legitimate, please (a) disable that seller's ability
to send invoices through the BrickLink system, (b) clearly note such fact on
the Order Details and Buyer's Orders Placed page; and (c) send all buyers with
pending, processing or unpaid orders an email from BrickLink stating that the
store has been closed and why.

I applaud Admin for acting so promptly in closing several recent scam sellers.
However, multiple orders were placed by buyers before such action was taken and
many or most of those buyers may not be aware the store was closed before sending
their payment. Implementation of this suggestion will help to minimize the damage
that can be done by such scammers.

Thor

Agreed.
Although I think it should be clear when you look at the stores and with the
communication that affected people receive that these things are being looked
into only (ie the suspects are not guilty until admin says so) if you get my
meaning.
Stuart
 Author: bb18295 View Messages Posted By bb18295
 Posted: Feb 14, 2011 09:54
 Subject: Re: Stores Closed for Preventative Action
 Viewed: 123 times
 Topic: Suggestions
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bb18295 (8887)

Location:  USA
Member Since Contact Type Status
Feb 12, 2003 Member Does Not Allow Contact Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: store18295
No Longer Registered
In Suggestions, lmrtbody writes:
  In Suggestions, fosterbengoshi writes:
  If a store is closed for preventative action or because Admin suspects they are
a scam seller or otherwise not legitimate, please (a) disable that seller's ability
to send invoices through the BrickLink system, (b) clearly note such fact on
the Order Details and Buyer's Orders Placed page; and (c) send all buyers with
pending, processing or unpaid orders an email from BrickLink stating that the
store has been closed and why.

I applaud Admin for acting so promptly in closing several recent scam sellers.
However, multiple orders were placed by buyers before such action was taken and
many or most of those buyers may not be aware the store was closed before sending
their payment. Implementation of this suggestion will help to minimize the damage
that can be done by such scammers.

Thor

Agreed.
Although I think it should be clear when you look at the stores and with the
communication that affected people receive that these things are being looked
into only (ie the suspects are not guilty until admin says so) if you get my
meaning.
Stuart

I disagree. If Admin has closed a store due to "preventative action" he has already
looked into things and found enough concerns to justify closing the store. I
do not believe Admin investigates things further afterwards and, as such, telling
buyers these stores are being looked into is not entirely correct.

BrickLink is not a democracy, nor does guilt or wrong-doing need to be established
beyond a reasonable doubt for Admin to take whatever action he deems appropriate
to protect BrickLink and its members. In fact, each member agrees when registering
for BrickLink that Admin can revoke, suspend or limit their buying and selling
rights here for any or no reason. Thus, this insistence upon being proven 100%
guilty before Admin can take action is misplaced.

I trust Admin to do what he thinks is fair and beneficial to the community. I
do not insist that he determine guilt or wrongdoing beyond a reasonable doubt
by, among other things, waiting for members to actually be harmed before taking
action.

Thor
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Feb 14, 2011 16:08
 Subject: Re: Stores Closed for Preventative Action
 Viewed: 77 times
 Topic: Suggestions
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eileenkeeney (1747)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Suggestions, fosterbengoshi writes:
  If a store is closed for preventative action or because Admin suspects they are
a scam seller or otherwise not legitimate, please (a) disable that seller's ability
to send invoices through the BrickLink system, (b) clearly note such fact on
the Order Details and Buyer's Orders Placed page; and (c) send all buyers with
pending, processing or unpaid orders an email from BrickLink stating that the
store has been closed and why.

I applaud Admin for acting so promptly in closing several recent scam sellers.
However, multiple orders were placed by buyers before such action was taken and
many or most of those buyers may not be aware the store was closed before sending
their payment. Implementation of this suggestion will help to minimize the damage
that can be done by such scammers.

Thor

You mean they do not already do this?

Interesting, I am sure it is by oversight, not intentional design.

I once had an order in a store that was closed.
I got an order cancellation, due to store being closed.
I thought it was automatic.
It was not one of the recent scam stores, and I have no idea why it was closed.
Maybe NRS reports, since the order had been out there for several weeks, with
no response, although I never filed an NRS.