Discussion Forum: Thread 106435

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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 16:45
 Subject: Cancel Order & Block FB for Customs Fraud
 Viewed: 462 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.
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 Author: JasonsBricks View Messages Posted By JasonsBricks
 Posted: Jan 8, 2011 16:48
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 95 times
 Topic: Suggestions
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JasonsBricks (683)

Location:  Canada, British Columbia
Member Since Contact Type Status Collage
May 4, 2010 Contact Member Seller
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Store: Jason's Bricks
http://www.bricklink.com/message.asp?ID=504581

You will not let this die will you?

In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 16:52
 Subject: (Cancelled)
 Viewed: 96 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
(Cancelled)
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 Author: JasonsBricks View Messages Posted By JasonsBricks
 Posted: Jan 8, 2011 16:57
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 92 times
 Topic: Suggestions
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JasonsBricks (683)

Location:  Canada, British Columbia
Member Since Contact Type Status Collage
May 4, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Jason's Bricks
Excerpt from Admin's Post:

"Bricklink cannot and does not police buyers' and sellers' compliance with local
laws, including but not limited to reporting revenue, paying sales taxes, VAT
taxes, customs declarations, and so on. Bricklink expects its buyers and sellers
to follow the laws of wherever they operate."

Your suggestion would essentially mean BrickLink would be policing these requests.

It is up to the individuals here to police themselves. I do not endorse customs
fraud, nor would I ever lie on a customs form. However, you need to deal with
these requests as you see fit. If you give a negative for such requests, and
you get retaliatory feedback, I think any buyer looking at that would see it
as such and ignore it. I would simply tell the buyer that you won't do it and
send the invoice. Simple.


In Suggestions, fosterbengoshi writes:
  In Suggestions, JasonLEGO77 writes:
  http://www.bricklink.com/message.asp?ID=504581

You will not let this die will you?

I am not the one keeping this alive. The buyers who repeatedly request this are
keeping it alive. Would you like to see what my latest buyer requested? I will
let this die when buyers stop requesting this and then getting all upset and
vindictive when I refuse or ignore such requests. Enough already! Please give
sellers the tools to quickly deal with this BS.

Thor

  
In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 21:03
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 86 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, JasonLEGO77 writes:
  Excerpt from Admin's Post:

"Bricklink cannot and does not police buyers' and sellers' compliance with local
laws, including but not limited to reporting revenue, paying sales taxes, VAT
taxes, customs declarations, and so on. Bricklink expects its buyers and sellers
to follow the laws of wherever they operate."

Your suggestion would essentially mean BrickLink would be policing these requests.

I disagree. Implementing this suggestion will not actually enforce any laws or
make these buyers more honest or force them to pay the proper customs duties
and VAT. On the contrary, canceling the order (without harm to the seller) will
mean no customs duties or VAT is payable at all. The ONLY thing this suggestion
will do is protect sellers and encourage more sellers to comply with BrickLink's
very own ToS.

Thor
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 Author: akunthita View Messages Posted By akunthita
 Posted: Jan 8, 2011 16:58
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 82 times
 Topic: Suggestions
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akunthita (1074)

Location:  USA, Florida
Member Since Contact Type Status
Mar 13, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sunshine State Bricks
I do agree with the option to cancel immediately, however I would not post negative
feedback for the buyer, nor would I blcok them (it depends on their attitude,
of course).

Foster, please note that sending packages as gifts have been a pretty standard
trend on eBay for at least 10 years. This is what buyers request there, and most
sellers will do it without a second thought. In fact it was a buyer over there
who "educated" me about how to do it.

I don't ever recall eBay making a fuss about this, so I'm pretty sure it is still
happening, even though I haven't been buying or selling there as much as I used
to.

I used to do it also when I was a seller there. I never thought of it as breaking
any law or anything. Just doing a friendly little favor to a buyer which I considered
good customer service.

So, if a buyer here would ask me such a favor I would not consider them criminals
asking me to commit fraud. They are used to it if they have ever shopped at the
other site. I would let them know this is not acceptable here and I would give
them the option to cancel if they like.

What I WOULD really like though is admin's recent post about this (or something
similar) being part of the BL TOS I could direct my buyers to. So, it doesn't
become personal.

Anna

In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.
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 Author: Reki_Lobsheek View Messages Posted By Reki_Lobsheek
 Posted: Jan 8, 2011 17:02
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 93 times
 Topic: Suggestions
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Reki_Lobsheek (2464)

Location:  Belgium, Brussels
Member Since Contact Type Status Collage
Feb 12, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: 9TeenSeventy8
big "yes" from me

although it doesn't seem BL wants to get involved in any way, so I strongly doubt
they're gonna implement this one, especially since BL has followed Feebay in
protecting buyers a lot more than sellers and making the FB-removal process a
serious PITA.

And for the record, I am one of those people glad to have men like Thor and Rob
giving a boost to a more professional environment where it's OK to say out loud
"this is not OK".



Reki
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 18:11
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 73 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
In Suggestions, Reki_Lobsheek writes:
  big "yes" from me

although it doesn't seem BL wants to get involved in any way, so I strongly doubt
they're gonna implement this one, especially since BL has followed Feebay in
protecting buyers a lot more than sellers and making the FB-removal process a
serious PITA.

And for the record, I am one of those people glad to have men like Thor and Rob
giving a boost to a more professional environment where it's OK to say out loud
"this is not OK".



Reki

Thank you Reki. For the record, I am not asking Admin to "police" or enforce
or report anything. I am asking only for an optional tool that will prevent sellers
from being punished for following the rules and BL ToS. These requests are illegal.
I see no reason why an honest seller should risk having their time wasted with
an NPB, their inventory tied up for weeks and then getting negative feedback
for doing absolutely nothing wrong and everything right. This all happens ON
BRICKLINK so I see no reason why BrickLink cannot address what happens right
here. When a buyer places an order and then writes right in the BL order comments
that the seller should "write down on shipping as 'used toys' value less than
$20" so the buyer "shouldn't get charged extra taxes/duties thru canada customs",
this is pretty black and white.

Admin has every right - the duty in fact - to discourage illegal, wrongful or
unethical conduct that happens right here ON BRICKLINK. So if a buyer is foolish
enough to use BrickLink to commit or request such acts, I see nothing wrong with
or contrary to Admin's recent post to give sellers the optional tools they may
need to protect themselves from such misconduct without costing them time, money
or their BL reputation.

Thor
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 Author: DallasBricks View Messages Posted By DallasBricks
 Posted: Jan 8, 2011 17:48
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 62 times
 Topic: Suggestions
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DallasBricks (3913)

Location:  USA, Texas
Member Since Contact Type Status
Dec 26, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: D A L L A S B R I C K S
I fully agree. It is an illegal practice. It should be seriously dissuaded.

David
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 Author: therobo View Messages Posted By therobo
 Posted: Jan 8, 2011 17:49
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 65 times
 Topic: Suggestions
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therobo (9681)

Location:  Germany, Berlin
Member Since Contact Type Status
Oct 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Area of Bricks 'n Studs
In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.

Hi Foster,
from Admin's recent post I read that BL doesn't want to get involved in disputes
between buyers & sellers regarding customs forms/fees.
I suggest to add to your store terms that you will not serve to buyers requesting
any falsifications of customs forms.
You then would be able to cancel orders immediately for cancellation reason #5
- Buyer did not comply with store terms.
http://www.bricklink.com/help.asp?helpID=79

Ronald
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 Author: aftepes View Messages Posted By aftepes
 Posted: Jan 8, 2011 18:00
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 52 times
 Topic: Suggestions
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aftepes (597)

Location:  USA, Maryland
Member Since Contact Type Status
Nov 20, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sellin the Leftovers
In Suggestions, therobo writes:
  In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.

Hi Foster,
from Admin's recent post I read that BL doesn't want to get involved in disputes
between buyers & sellers regarding customs forms/fees.
I suggest to add to your store terms that you will not serve to buyers requesting
any falsifications of customs forms.
You then would be able to cancel orders immediately for cancellation reason #5
- Buyer did not comply with store terms.
http://www.bricklink.com/help.asp?helpID=79

Ronald

I don't necessarily agree that Foster should have to put this in his terms to
be able to Cancel the order. When placing an order, the buyer should have to
agree with the store's terms AND automatically agree to the site's ToS, which
you agree to by using the site. The ToS state that you will comply with all applicable
laws, which falsify these forms is against the law, whether you are the one falsifying
the forms, or requesting it.

I think what the intent of the suggestion was was to prevent retaliatory feedback
for such cases. But based on what Admin has stated (and others have referred
back to), this suggestion is not likely going to be implemented.
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 Author: mnementh View Messages Posted By mnementh
 Posted: Jan 8, 2011 18:00
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 156 times
 Topic: Suggestions
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mnementh (23222)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Sir Troy's Toy Kingdom
In Suggestions, fosterbengoshi writes:

  remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not

All this will accomplish is to have buyers move where they request such things,
from order notes/bl messages to private e-mail or paypal notes, both of which
are not verifiable by BrickLink.

There are already options available for dealing with this.

If you want your inventory back immediately, then OCR and post appropriated feedback.
Yes, you risk the chance of retaliatory feedback, but you are also always pointing
out that retaliatory feedback is quite rare and that a proper reply to adverse
feedback is better then a positive.

If you do not want to risk the adverse feedback, then you have the option of
going through the NPB process and waiting.

Troy
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 18:20
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 75 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, mnementh writes:
  In Suggestions, fosterbengoshi writes:

  remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not

All this will accomplish is to have buyers move where they request such things,
from order notes/bl messages to private e-mail or paypal notes, both of which
are not verifiable by BrickLink.


Some, yes. But many buyers will still use BrickLink to make such requests.

  There are already options available for dealing with this.

If you want your inventory back immediately, then OCR and post appropriated feedback.
Yes, you risk the chance of retaliatory feedback, but you are also always pointing
out that retaliatory feedback is quite rare and that a proper reply to adverse
feedback is better then a positive.

I certainly am not afraid to risk getting retaliatory feedback. But many other
sellers are. I am asking for this optional tool not just for myself, but for
all other sellers as well. This tool will empower more sellers to not only resist
these demands, but to do something about them without suffering themselves. Sellers
who are afraid of getting retaliatory feedback are much less likely to leave
honest feedback and to decline these requests. I have heard from several newer
sellers who told me they felt very intimidated and helpless when buyers (particularly
experienced buyers) make these requests. A few have even said that they went
along with the request solely because it was too much hassle and risk to refuse
it. This suggestion empowers them by giving them an effective way of dealing
with these requests without being punished for doing the right thing.
  
If you do not want to risk the adverse feedback, then you have the option of
going through the NPB process and waiting.


Sure, that is one way. If you don't mind having your inventory tied up for two
or three weeks or more. Remember, nobody requests customs fraud for small orders.
These requests are made for large orders which involve a fair amount of inventory.

Thor
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 Author: oasis View Messages Posted By oasis
 Posted: Jan 8, 2011 18:51
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 50 times
 Topic: Suggestions
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oasis (3031)

Location:  USA, South Carolina
Member Since Contact Type Status
Oct 24, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Oasis Trading Post
I generally stay out of these discussions, but seriously.. allowing a buyer to
leave a neg in this situation is really really really stupid.. even ebay eliminated
this, so it's not rocket science..
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 Author: schlectus View Messages Posted By schlectus
 Posted: Jan 8, 2011 19:27
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 40 times
 Topic: Suggestions
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schlectus (1014)

Location:  USA, Colorado
Member Since Contact Type Status Collage
Apr 29, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Pyramid Deliveries
I voted "yes" because this is the best solution to the problem. It does NOT
require Bricklink to get involved or engage in policing; rather, it simply provides
the seller with the OPTIONAL tools to take care of the situation. I love the
idea...this is the first "survey says" that I've ever gotten involved in, and
I feel pretty strongly about this.

Everybody that thinks that this means Bricklink is supposed to enforce the law
should re-read the suggestion...to me, it means exactly the opposite. BL won't
have to get involved, and it then becomes an issue between the seller and the
buyer...one where the seller doesn't get screwed with the lovely option of either
breaking the law or receiving negative feedback.
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 Author: Speciale View Messages Posted By Speciale
 Posted: Jan 8, 2011 19:23
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 70 times
 Topic: Suggestions
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Speciale (4816)

Location:  Belgium
Member Since Contact Type Status
Aug 31, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Speciale
In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.

i vote NO ? whay ? i never recived an order togheter with the question from the
buyer asked me to commit customs fraud or after they place the order . the buyers
who ask this know very well what they do and they have asking this olways befor
they place the order to me. so if you recive an email from a buyer ask the seller
to commit customs fraud the seller can block this buyer in his store . and there
are no problems or bad feedback
regards r
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 19:33
 Subject: (Cancelled)
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 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
(Cancelled)
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 Author: Lonely_Brick_OH View Messages Posted By Lonely_Brick_OH
 Posted: Jan 8, 2011 20:23
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 79 times
 Topic: Suggestions
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Lonely_Brick_OH (10052)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 19, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Lonely Brick Ohio
Listen, I do not like you.

This is a bait fest big time.

I voted 'yes' on it.

Stop attacking people for their opinion.

You did not need to make this post. Cancel the order. Put down the reason.

You can "take your lumps" by a bad feedback from a person you call a criminal.

You are a big boy, take care of it yourself without going after people in the
forum.

We all know your stance, DAMN IT STOP BEATING THIS HORSE.

Your right, they are wrong.

Get over it.
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 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jan 8, 2011 20:35
 Subject: (Cancelled)
 Viewed: 64 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Thorz BrikTopia
(Cancelled)
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 Author: TravisW View Messages Posted By TravisW
 Posted: Jan 8, 2011 19:27
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 52 times
 Topic: Suggestions
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TravisW (146)

Location:  USA, North Carolina
Member Since Contact Type Status
Dec 10, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bricksource
At the very least sellers should be able to indemnify themselves against negative
(and presumably retaliatory) FB when declining to abet customs fraud:

(also, shameless self-promotion
http://www.bricklink.com/message.asp?ID=503124

Travis

In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.
Message Locked
 Author: Locutis View Messages Posted By Locutis
 Posted: Jan 8, 2011 19:28
 Subject: Re: Cancel Order & Block FB for Customs Fraud
 Viewed: 47 times
 Topic: Suggestions
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Locutis (69)

Location:  Canada, Manitoba
Member Since Contact Type Status
Jan 28, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Borg Collective
Just put the reasons you can cancel an order in your store's TOS and leave it
at that. If you get the request, cancel the order, and in the reasons copy and
paste from your TOS. Simple.


In Suggestions, fosterbengoshi writes:
  Sigh... Once again, a buyer has asked me to commit customs fraud. I would like
sellers to have the OPTION of immediately canceling an order, immediately returning
the items to their shop inventory, posting non-positive feedback for such buyer
AND blocking the buyer from posting any feedback for the seller (or having BL
remove any feedback from such buyer) *IF* the buyer requests that the seller
commit customs fraud* in the order comments or via a BL message. It is very easy
for Admin to check order comments and BL messages to see if such a request was
made, and those comments cannot be doctored or changed by the seller. I do not
want to risk having to file an NPB and waiting 1-2 weeks before I can return
the items to my inventory, receiving non-positive feedback or being hit with
a PayPal reversal for refusing to engage in criminal activity. Even when we ignore
such requests, sellers can still incur the wrath of some of those buyers. Sometimes
it is best to just cancel these orders without taking any chance on such buyers.
Thank you.

Thor

* For the purposes of this suggestion, customs fraud is requesting that your
seller declare goods purchased on BrickLink to be a "gift" or anything other
than merchandise and/or declared for a value less than the net order total shown
on the Order Details page or seller's invoice.