Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | CanadaFirst  | | Posted: | Feb 1, 2024 18:46 | | Subject: | Re: Bricklink API - Update Store Inventory | | Viewed: | 100 times | | Topic: | Technical Issues | |
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| Hi Russell,
We encountered as well an issue with Brickstore by exporting a part out from
Brickstore that included any of the 3062b, 3068b, 3069b, or 3070b, and they were
rejected while trying to upload stating that the code does not exist. Couldn’t
Bricklink accept the xml by recognizing the 3062b as a 3062?
We had to modify the XML before importing them because there were no way we could
use 3062 as a code in Brickstore.
Sylvain
In Technical Issues, Admin_Russell writes:
| | In Technical Issues, BrickFreedom writes:
| | Hi
Have you made changes to the (Update Store Inventory -- PUT - /inventories/{inventory_id})
API request?
Previously you could call the API with the following parameters and would have
no issues:
['quantity' = '-2']
Now it's responding with:
["description":"String input must not be null","message":"PARAMETER_MISSING_OR_INVALID"]
Weirdly a couple of requests have completed successfully but most of the requests
are failing with the above error message. Can someone please advise what this
error is and if it's a bug that has been released into the API by accident?
|
We are closely monitoring the effects of changing the item number for 4 basic
parts earlier today. There have been reports that Brickstore is having issues
and now you are reporting about API.
Please take a look here for the 4 numbers that were changed:
https://www.bricklink.com/catalogReqList.asp?viewYear=&viewMonth=&viewGeDate=&q=&viewStatus=A&itemType=&viewAction=I
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| Author: | CanadaFirst | | Posted: | Jan 9, 2024 12:57 | | Subject: | Re: Shipping method ID? | | Viewed: | 23 times | | Topic: | Help | |
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| In Help, BasKrie writes:
| | In Help, CanadaFirst writes:
| | I asked a while back but it was inside of a different thread so maybe it didn't
get the attention it could have gotten.
In some macro tags, there is a value for shipping method. This would allow us
to customize the drive through message and to give our buyers the correct links.
However, I tried using the name we have for a method, with and without the curly
brackets, also tried changing the name of the method to eliminate empty spaces
and replace them with dashes (-) and none of that worked.
As an example, we have a method that is called "DHL Express" (without
the quotes)
I tried using "DHL-Express" and that didn't work either.
It's the 4th method in our shipping methods so I tried using just "4"
and that didn't work either.
Is there something I'm missing? (probably)
If so, what is it, where do I see the shipping method ID?
I'm looking at the conditional macro SHIPMETHODID-EQ:{value} if that helps.
|
I think you need the actual (database) ID of the shipping method.
You can find that in the URL when editing the shipping method
https://www.bricklink.com/v2/mystore/shipping_edit.page?id=xxxx
xxxx marks the spot 
|
Wonderful, thanks!
Perhaps this could be in the help pages somewhere, but at least now I know, really
appreciate the help!
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| Author: | CanadaFirst | | Posted: | Jan 8, 2024 22:01 | | Subject: | Shipping method ID? | | Viewed: | 47 times | | Topic: | Help | |
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| I asked a while back but it was inside of a different thread so maybe it didn't
get the attention it could have gotten.
In some macro tags, there is a value for shipping method. This would allow us
to customize the drive through message and to give our buyers the correct links.
However, I tried using the name we have for a method, with and without the curly
brackets, also tried changing the name of the method to eliminate empty spaces
and replace them with dashes (-) and none of that worked.
As an example, we have a method that is called "DHL Express" (without
the quotes)
I tried using "DHL-Express" and that didn't work either.
It's the 4th method in our shipping methods so I tried using just "4"
and that didn't work either.
Is there something I'm missing? (probably)
If so, what is it, where do I see the shipping method ID?
I'm looking at the conditional macro SHIPMETHODID-EQ:{value} if that helps.
|
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| Author: | CanadaFirst | | Posted: | Jan 2, 2024 21:49 | | Subject: | Re: Macro tags in drive through message | | Viewed: | 36 times | | Topic: | Help | |
|
| OK. so while trying to change the drive-thru message I'm coming up on an
issue.
There is a conditional tag that would allow me to have specific messages for
each shipping method, but I'm having issues.
The tag is:
(SHIPMETHODID-EQ:{value})
{text to show}
(/SHIPMETHODID-EQ:{value})
(Replaced the tag greather than/smaller than with paratheses so they don't
vanish)
Now, trying to find the {value} is where I have my issue.
For instance, we have a method that has the name: "USA Tracked by Canada
Post" but trying to use this for the value doesn't work. Both with or
without the curly brackets.
Should I change the name of the shipping method to remove the spaces in it like
making it "USA-Tracked-by-Canada-Post"? Is there some other identification
for the method that I am just not seeing at the moment?
Thanks so much for any help.
|
|
| Author: | CanadaFirst | | Posted: | Dec 31, 2023 08:21 | | Subject: | Rare sale on rare NEW vintage sets | | Viewed: | 126 times | | Topic: | Sales | |
|
| Happy new year to all.
We celebrate the new year with a one-time, short-time 10% discount on NEW condition vintae sets. Tens of different to chose from and for all budget. These are not to be missed, sets from 1990-2000 era. Some in great shape, others in rough condition. You can trust the descriptions, feel free to ask for pictures.
Note that communicatiion will remain slow until january 3rd. Sales ending january 4th.
All the best for 2024
Sylvain Tremblay
|
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| Author: | CanadaFirst | | Posted: | Dec 30, 2023 23:23 | | Subject: | Re: Macro tags in drive through message | | Viewed: | 19 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | | | It would be nice if there was a 'sandbox' mode that I could use to create
orders with the different methods and send myself the drive through messages
to make sure they all work.
|
https://www.bricklink.com/message.asp?ID=1445784
"how I tested it was I would create a copy then resend a drive-thru to a
customer
but check that it only gets sent to me and then rinse and repeat until everything
worked well"
for "creating orders" just use 3 orders. 1 with no tracking, 1 with Canada
post tracking, and 1 with dhl tracking and you should be good to
|
Thanks, I'll do that when I go back in on the 2nd.
In the meantime, Happy New Year a few hours in advance!
|
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| Author: | CanadaFirst | | Posted: | Dec 30, 2023 19:53 | | Subject: | Re: Macro tags in drive through message | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, CanadaFirst writes:
| | In Help, popsicle writes:
| | In Help, CanadaFirst writes:
| | We thought we might modify our drive through message to include tracking information
in it.
Would this work?
Your order was shipped with tracking, and the trackign number is
Orders shipped through Canada Post can be tracked on the Canada Post website
at https://www.canadapost.ca/trackweb/en#/home
Buyers in the USA can use the same number on the USPS website at https://www.usps.com/
and once the package has been handed over to the USPS, this link will have more
up-to-date information.
If you chose DHL Express, the tracking link is https://www.dhl.com/ca-en/home/tracking.html
If this works, it would make things easier for our buyers to follow their packages
but we don't want to create a message that will not work.
Thanks for any help!
|
There are more macro tags you could make use of... Here's ours:
|
Nice!
The only issue for us is that we ship through both Canada Post (which givesit
to USPS when it arrives in the USA) and DHL.
I don't see a way to make things conditional on the shipping method chosen.
|
Nevermind, I just saw that there is a tag for that as well.
It would be nice if there was a 'sandbox' mode that I could use to create
orders with the different methods and send myself the drive through messages
to make sure they all work.
|
|
| Author: | CanadaFirst | | Posted: | Dec 30, 2023 19:50 | | Subject: | Re: Macro tags in drive through message | | Viewed: | 24 times | | Topic: | Help | |
|
| In Help, popsicle writes:
| | In Help, CanadaFirst writes:
| | We thought we might modify our drive through message to include tracking information
in it.
Would this work?
Your order was shipped with tracking, and the trackign number is
Orders shipped through Canada Post can be tracked on the Canada Post website
at https://www.canadapost.ca/trackweb/en#/home
Buyers in the USA can use the same number on the USPS website at https://www.usps.com/
and once the package has been handed over to the USPS, this link will have more
up-to-date information.
If you chose DHL Express, the tracking link is https://www.dhl.com/ca-en/home/tracking.html
If this works, it would make things easier for our buyers to follow their packages
but we don't want to create a message that will not work.
Thanks for any help!
|
There are more macro tags you could make use of... Here's ours:
|
Nice!
The only issue for us is that we ship through both Canada Post (which givesit
to USPS when it arrives in the USA) and DHL.
I don't see a way to make things conditional on the shipping method chosen.
|
|
| Author: | CanadaFirst | | Posted: | Dec 30, 2023 19:47 | | Subject: | Re: Macro tags in drive through message | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, CanadaFirst writes:
| | We thought we might modify our drive through message to include tracking information
in it.
Would this work?
( ORDERTRACKNO-EQ:Y )
Your order was shipped with tracking, and the tracking number is ( ORDERTRACKNO )
Orders shipped through Canada Post can be tracked on the Canada Post website
at https://www.canadapost.ca/trackweb/en#/home
Buyers in the USA can use the same number on the USPS website at https://www.usps.com/
and once the package has been handed over to the USPS, this link will have more
up-to-date information.
If you chose DHL Express, the tracking link is https://www.dhl.com/ca-en/home/tracking.html
( /ORDERTRACKNO-EQ:Y )
If this works, it would make things easier for our buyers to follow their packages
but we don't want to create a message that will not work.
Thanks for any help!
|
I just realized that the forum ate my tags, I replied to make it apparent. (
) are used as replacements
|
|
| Author: | CanadaFirst | | Posted: | Dec 30, 2023 19:04 | | Subject: | Macro tags in drive through message | | Viewed: | 88 times | | Topic: | Help | |
|
| We thought we might modify our drive through message to include tracking information
in it.
Would this work?
Your order was shipped with tracking, and the trackign number is
Orders shipped through Canada Post can be tracked on the Canada Post website
at https://www.canadapost.ca/trackweb/en#/home
Buyers in the USA can use the same number on the USPS website at https://www.usps.com/
and once the package has been handed over to the USPS, this link will have more
up-to-date information.
If you chose DHL Express, the tracking link is https://www.dhl.com/ca-en/home/tracking.html
If this works, it would make things easier for our buyers to follow their packages
but we don't want to create a message that will not work.
Thanks for any help!
|
|
| Author: | CanadaFirst | | Posted: | Dec 20, 2023 21:45 | | Subject: | Weird issue with payment | | Viewed: | 106 times | | Topic: | Problem Order | |
|
| Not sure if this is the correct forum for this but here it goes.
We got an order with a (!) on the 'paid' status, which means that payment
hasn't cleared.
In the past when this had happened, we would go to PayPal and find the payment
and it would tell us when the payment was estimated to be cleared.
When looking at paypal we usually 'order from (buyer name)' and 'payment
from (buyer name)' as separate, In this case, we see order by (or from, our
paypal is in French) (BUYER) marked as cancelled and another one marked as completed,
but no payment. When we click on the 'order' there is no option to refund,
which tells me that this isn't a payment.
Does this mean that a bug let the buyer place the order and not pay it but bricklink
mistakenly marked it as paid and pending? Or has PayPal changed how it deals
with 'pending' payments and only show them once they are completed?
At the moment, the item is sitting on my desk and waiting for payment to clear
so that we can ship it, but I'm just unsure if there is something wrong and
if action is required by either us or bricklink or paypal...
|
|
| Author: | CanadaFirst | | Posted: | Nov 17, 2023 20:33 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 50 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
| | In Technical Issues, CanadaFirst writes:
| | In Technical Issues, 1001bricks writes:
| | | | [...] and no one has been fired in a while [...]
|
Wow!
You may hire someone for your Communication  
|
No one has been fired in quite a while, in a long time.
Désolé, je suis Franco moi aussi et un peu fatiqué, je ne m'attendais pas
à ce que ce message soit disségué pour y trouver des petites bêtes dans une portion
n'ayant pas rapport au problème déclaré amis bon... 
|
Inquiète-toi pas, juste de la joke
Bonne fin de semaine !
|
Toi aussi!
|
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| Author: | CanadaFirst | | Posted: | Nov 17, 2023 19:48 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 47 times | | Topic: | Technical Issues | |
|
| In Technical Issues, CanadaFirst writes:
| | In Technical Issues, 1001bricks writes:
| | | | [...] and no one has been fired in a while [...]
|
Wow!
You may hire someone for your Communication
|
No one has been fired in quite a while, in a long time.
Désolé, je suis Franco moi aussi et un peu fatiqué, je ne m'attendais pas
à ce que ce message soit disségué pour y trouver des petites bêtes dans une portion
n'ayant pas rapport au problème déclaré amis bon...
|
mais bon, évidemment, pointing it out before you jump on that one too...
|
|
| Author: | CanadaFirst | | Posted: | Nov 17, 2023 19:43 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 46 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
| | | | [...] and no one has been fired in a while [...]
|
Wow!
You may hire someone for your Communication
|
No one has been fired in quite a while, in a long time.
Désolé, je suis Franco moi aussi et un peu fatiqué, je ne m'attendais pas
à ce que ce message soit disségué pour y trouver des petites bêtes dans une portion
n'ayant pas rapport au problème déclaré amis bon...
|
|
| Author: | CanadaFirst | | Posted: | Nov 17, 2023 19:06 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 47 times | | Topic: | Technical Issues | |
|
| In Technical Issues, CPgolfaddict writes:
| | Maybe one of your employees is messing with you. If they have the PW they can
login from anywhere. Did you fire anyone and forget to change your PW?
|
Since the 'Disturbance' here, a new password has been put in place and
no one has been fired in a while so that would be doubtful.
We will continue to investigate this from our end.
|
|
| Author: | CanadaFirst | | Posted: | Nov 17, 2023 16:45 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 38 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
| | | | I hear that, but in cases where this happens it's very late at night when
no employees are working, and the change is at the same time for all orders that
are changed so user error seems unlikely.
If bricklink looks into this and says that it's impossible that it's
them, we'll investigate further but I don't see what other options we
have in this case.
we don't use brick freedom to mark orders as shipped or anything like
that, only to synchronise inventory.
|
See Stellar's post?
"I tried BrickFreedom for a short time last year and it did change status
for
some of my old orders already shipped. Maybe it is better now but for me their
interface is not clean enough to not make a mistake sometimes."
|
This seems to me like they are using brick freedom to mark orders shipped and
so on, which we don't do.
We manually update our orders on both platforms, and like I said earlier, when
changes happen they all happen at once. I checked the logs on brick freedom and
it didn't connect to either platform when the changes happened.
|
|
| Author: | CanadaFirst | | Posted: | Nov 17, 2023 15:16 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 57 times | | Topic: | Technical Issues | |
|
| In Technical Issues, yorbrick writes:
| | | |
We use brick freedom and the programmer just confirmed to me that his software
does not do this and cannot do this.
|
What if bricklink confirms that their software does not do it and cannot do it?
And that it must be down to user behaviour.
Especially if you have multiple people accessing the same account, you cannot
possibly know what has happened unless you monitor their usage of the software.
One off errors occasionally happen when people do their work.
|
I hear that, but in cases where this happens it's very late at night when
no employees are working, and the change is at the same time for all orders that
are changed so user error seems unlikely.
If bricklink looks into this and says that it's impossible that it's
them, we'll investigate further but I don't see what other options we
have in this case.
we don't use brick freedom to mark orders as shipped or anything like
that, only to synchronise inventory.
|
|
| Author: | CanadaFirst | | Posted: | Nov 16, 2023 20:10 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 60 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
| | | | The statuses of my orders do randomly change sometimes. just 2 days ago, the
system set 6-7 shipped orders to ready for no reason. These were orders that
were already days old o shipped status. This random status changing does occur
on occasion, maybe a couple times a month.
|
Your name checks out
| | so I can confirm OP's original issue is legitimate.
|
Sure, but I also confirm I never have had this issue.
Which neither mean anything, I agree; but see my post on possible causes?.
|
Canceled the previous post and reposted, formatting broke,
We use brick freedom and the programmer just confirmed to me that his software
does not do this and cannot do this.
As a rule, I've told all of my employees to never refresh a page, to instead
ctrl-l and then enter so that the page reloads fresh without refreshing and risking
that something is sent again.
I do realize that it's not an issue that affects a lot of people, if it was
it would be discussed here by others. This has been happening a few times since
this summer, first time it happened I thought it was user error by one of our
employees, but it happening again made it seem like a likely issue with the site.
It was often noticed on Monday morning.
|
|
| Author: | CanadaFirst | | Posted: | Nov 16, 2023 17:04 | | Subject: | Re: Major problem with statuses changing | | Viewed: | 72 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Technical Issues, CanadaFirst writes:
| | We posted here before about this issue but it's more common now.
So, we have some orders that are in 'paid' status and last night at 23:38
they changed status to 'ready'
And we had some orders that were in 'NPB' status and they were changed
to 'packed'
This is a major problem, status shouldn't change on its own and now we had
to re-file the NPB and to check every order that had been put as 'ready'
to make sure that the payment actually had been received on Paypal (it was).
It used to happen maybe once every few months, but this week when I came in to
the shop on Monday there had been orders affected and this morning too.
Has this issue been reported? Is someone working on this?
|
Do you use any inventory program apart from Bricklink?
Also I would recommend separating Payment Status and Order Status:
https://www.bricklink.com/orderSettings.asp
|
We use brick freedom to sync but, at least according to them, they do not change
anything on bricklink except for quantities on items sold when a sale happens
on a different platform.
What would selecting separating payment status and order status do? Currently
it's unticked but when we edit an order, there is a payment status and an
order status. Would this just add the payment status to the orders page?
|
|
| Author: | CanadaFirst | | Posted: | Nov 16, 2023 14:39 | | Subject: | Major problem with statuses changing | | Viewed: | 191 times | | Topic: | Technical Issues | |
|
| We posted here before about this issue but it's more common now.
So, we have some orders that are in 'paid' status and last night at 23:38
they changed status to 'ready'
And we had some orders that were in 'NPB' status and they were changed
to 'packed'
This is a major problem, status shouldn't change on its own and now we had
to re-file the NPB and to check every order that had been put as 'ready'
to make sure that the payment actually had been received on Paypal (it was).
It used to happen maybe once every few months, but this week when I came in to
the shop on Monday there had been orders affected and this morning too.
Has this issue been reported? Is someone working on this?
|
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