Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | change  | | Posted: | Jul 29, 2015 19:32 | | Subject: | Re: Waiting a week to file NPB is bogus | | Viewed: | 63 times | | Topic: | Suggestions | |
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| I asked for this years ago and nothing was changed.
If a buyer want to pay with a money order or check the seller knows and wait
more than 4 days.
In Suggestions, makaio writes:
| | For BrickLink administrators and anyone interested,
I'm happy to work with people who are polite and communicate about delaying
orders for changes, or for payment reasons.
However for buyers who neither pay nor communicate, I don't understand why
a seller should have to wait a week before starting the additional week-long
NPB process.
I realize there a different ways to handle non-paying non-communicating buyers,
but I for one prefer and appreciate the NPB process -- it helps me, and it
helps our community.
I just don't get why I have to wait a week to start it, on behalf of impolite
people.
Recommend changing the post-invoice pre-NPB wait period to three days, or four
at most.
Thanks for anyone's time, Matthew
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| Author: | change | | Posted: | Oct 27, 2012 22:04 | | Subject: | Re: Remove hi/lo prices from Price Guide | | Viewed: | 89 times | | Topic: | Suggestions | |
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| In Suggestions, fosterbengoshi writes:
| | Please implement an OPTION to allow members to have the highest and lowest prices
removed when calculating Price Guide averages for any items with ten or more
Price Guide entries. The purpose of this suggestion is to prevent most extreme
pricing anomalies from corrupting and distorting Price Guide averages - averages
which many sellers use to price their goods and decide which sets to purchase
and part out.
Removing these extreme data points is a long proven statistical tool for improving
the accuracy of averaging.
This suggestion is offered in conjunction with or as an alternative to the currently
pending suggestion to incorporate median prices in the Price Guide. Personally,
I don't care which of these two suggestions are implemented. I just hope at least
one of them is implemented soon. Whatever is easiest and best in Admin's opinion.
Thor
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Welcome back!
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| Author: | change | | Posted: | Jul 26, 2012 16:52 | | Subject: | Re: Cannot edit my inventory | | Viewed: | 39 times | | Topic: | Help | |
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| In Help, Brickwilbo writes:
| | In Suggestions, KiSebA writes:
| | Hi
Is it a mistakle from BrickLink? I cannot edit my inventory (sell - My inventory).
If i fill in some dates and click on the button "Submit Changes", its only gray
and do nothing 
And sorry for my broken english.
Greetz, KiSebA
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Using Chrome or Firefox?
Switch to internet explorer and it will work.
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It works in Chrome.
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| Author: | change | | Posted: | Nov 15, 2011 17:08 | | Subject: | Re: Printed receipt | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, Justinqsmommy writes:
| | In Suggestions, change writes:
| | In Suggestions, change writes:
| | After paying monthly fees, the printed version of the receipt has no date or
what month/year payment was for.
Please include such field somewhere in the form.
I can write on the paper but I don't thing is a valid form to use for tax purpose.
Thank you.
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A new month and I don't see for what month and year I have paid.
I think is not hard to make this addition.
If I have to prove I made a payment on 11/15/11 to BrickLink I can't.
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The IRS let you use whatever bookeeping system you want to for your business,
as long as it's accurate. Dated receipts aren't always necessary. Since I pay
my Bricklink fees payment with PayPal and I download my Paypal account monthly,
I don't feel like I'll have any problem matching amounts to prove I paid for
my fees. You could download your Paypal statement and just save it in digital
format until you need to print and use as proof of payment.
HTH,
Donna
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Donna,
I know I have some alternatives, but I still keep some papers and if I forget
to write on my receipt I have to search a lot to find the date.
When I didn't use the PayPal link from my page I had all the info I needed on
a single paper page.
Ema
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| Author: | change | | Posted: | Nov 15, 2011 15:50 | | Subject: | Re: Printed receipt | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, change writes:
| | After paying monthly fees, the printed version of the receipt has no date or
what month/year payment was for.
Please include such field somewhere in the form.
I can write on the paper but I don't thing is a valid form to use for tax purpose.
Thank you.
|
A new month and I don't see for what month and year I have paid.
I think is not hard to make this addition.
If I have to prove I made a payment on 11/15/11 to BrickLink I can't.
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| Author: | change | | Posted: | Oct 12, 2011 21:50 | | Subject: | Re: Filling NPB | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, cosmicray writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
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This issue will never be resolved until BL has a method for a seller to restrict
orders to immediate payment only, and BL has the linkages to PP and GCO (and
other payment services) to do direct order to payment service API flow thru.
Until that is implemented (assuming if ever) BL will be stuck with the eBay model
from 1999.
Your suggestion is a good one, but fiddling with the NPB timing will not solve
it. The only thing that will solve this is making an order not being real unless
the buyer sends payment at the same time.
Ray
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The suggestion was just to shorten the time for filling and after, not to change
everything.
I had few instances when the buyers didn't know what to do.
One believed that checking the PayPal box means payment made.
She would have been happy if I contacted her few days earlier because
I don't do anything before 7 days had passed.
There is no need to file a NPB if there is communication between seller and buyer.
The model you are talking about was changed to 4 days each.
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| Author: | change | | Posted: | Oct 12, 2011 18:44 | | Subject: | Re: Filling NPB | | Viewed: | 16 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
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One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
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Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
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"If the buyer responds to the complaint then the seller can Cancel the order
after 2 weeks of filing the NPB.
If the buyer does not respond to the complaint then the seller can cancel the
order after 1 week of filing the NPB."
The buyer didn't pay in any way.
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Why then did PayPal told you "when is a eCheck and have to wait to be cleared."
| | If there is an eCheck, it is your PP account with the date was initiated and
the date when you expect to be cleared. There is no need to file a NPB.
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Indeed.
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When someone makes a payment, Paypal send an email and if it is an eCheck they
tell when will be cleared.
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| Author: | change | | Posted: | Oct 12, 2011 18:22 | | Subject: | Re: Filling NPB | | Viewed: | 18 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
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One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
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Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
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"If the buyer responds to the complaint then the seller can Cancel the order
after 2 weeks of filing the NPB.
If the buyer does not respond to the complaint then the seller can cancel the
order after 1 week of filing the NPB."
The buyer didn't pay in any way.
If there is an eCheck, it is your PP account with the date was initiated and
the date when you expect to be cleared. There is no need to file a NPB.
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| Author: | change | | Posted: | Oct 12, 2011 17:56 | | Subject: | Re: Filling NPB | | Viewed: | 20 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| |
I like it as well, cause it is a truthfull statement 
Now tell me (and I really should go to bed): Does your store stand or falls with
3 NPB's in a week? I can't imagine
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It is just frustrating when you know after few days they weren't a bit serious
about orders.
Go to sleep. Good Night.
Ema
| | This site is growing... Fast... many new members (stated before), many new people
purchasing 'out of the blue', not thinking things through before they hit that
'submit order' button, the NPB's will increase, if your store (yourself, your
listings) aren't armed against that then you have a problem, not this site. I
can understand your frustration (And I am frustrated as well when I need to file
an NPB), but reducing timeframes is not the solution
Have a nice evening, Eric
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| Author: | change | | Posted: | Oct 12, 2011 17:39 | | Subject: | Re: Filling NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| | I like your store slogan BTW: 'nobody is perfect': yet you expect every buyer
in the world to be perfect
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I don't pretend from buyers to be perfect.
I don bother them with remainders before 7 days.
The post was not about being perfect one side or another.
By the way is a motto from a classic movie I still like it!
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| Author: | change | | Posted: | Oct 12, 2011 17:34 | | Subject: | Re: Filling NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
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| Author: | change | | Posted: | Oct 12, 2011 17:13 | | Subject: | Re: Filling NPB | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| | I was ready to go to bed, but I'll stay on some extra time:
Why do you call this useless?
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Because you cannot file for NPB before 7 days as required by the rules.
It is useless to write "Payment must be made in 3 days".
If the buyer still log in you can have a Neg in no time if you cancel his order!
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| Author: | change | | Posted: | Oct 12, 2011 16:30 | | Subject: | Re: Filling NPB | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| |
True, so put a time frame in your store terms...
I recently changed it: 10 'business' days for Iban/Bic (banktransfer)
5 'business' days for paypal.
After those limits I open an NPB
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It is useless because you cannot file for NPB.
For these kind of buyers I stopped just canceling the orders.
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| Author: | change | | Posted: | Oct 12, 2011 16:18 | | Subject: | Re: Filling NPB | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
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Right now I had 3 orders I know will not go to the finish line.
One, I already file for NPB, got the first FB for an order cancelled by seller.
They answered pretending the payment was made. It wasn't.
They said the payment was made as always on Bricklink??
I have to wait 2 weeks to be able to cancel the order.
The second got his first FB, a Negative one, two days ago for the same reason:
NPB.
The third is still a 0 FB from overseas.
All checked PayPal as payment.
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| Author: | change | | Posted: | Oct 12, 2011 15:24 | | Subject: | Filling NPB | | Viewed: | 274 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
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| Author: | change | | Posted: | Oct 9, 2011 23:26 | | Subject: | Printed receipt | | Viewed: | 120 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| After paying monthly fees, the printed version of the receipt has no date or
what month/year payment was for.
Please include such field somewhere in the form.
I can write on the paper but I don't thing is a valid form to use for tax purpose.
Thank you.
|
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| Author: | change | | Posted: | Sep 19, 2010 13:02 | | Subject: | Re: Change BL Policy re NPBs after PayPal Claim | | Viewed: | 45 times | | Topic: | Suggestions | |
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| In Suggestions, fleury writes:
| |
In the parallel situation, if a seller finds that a package has been returned
to them in the mail (for whatever reason*), they then I think it's reasonable
to describe that as NSS. They have the package back, so it wasn't REALLY shipped,
in the same way that a buyer who has their money back hasn't REALLY paid.
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They have the package back but was REALLY shipped and paid for shipping.
For some packages there is a tracking and in the end the PO give the reason for
returning to sender.
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USA, California
