| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | infinibrix  | | Posted: | Apr 1, 2024 23:19 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 62 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Lego doesn't sell licensed minifigures in bulk, especially when they come
in $650+ sets that are currently in production
We're talking about licensed minifigs, not regular bricks & pieces
|
Did I mention Lego bricks and pieces? The point is not every single Licensed
Lego part ends up in a sealed set? What do you think happens to the excess manufactured
Licensed parts? Will leave you to ponder!
|
 |
| Author: | infinibrix | | Posted: | Apr 1, 2024 22:30 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 66 times | | Topic: | Problem Order | |
|
| In Problem Order, rtzx9r writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
Have I skipped a post? Do we even have the full details of the sellers account
at this stage? If not lets just stick to what we know.... The buyer received
missing parts, nothing more nothing less!
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 22:16 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | "random assumptions" as if there isn't a heap of information regarding
the Mexico factory & workers smuggling out minifigs in bulk... hokay buddy
|
Are you suggesting that every time someone receives missing items, This is the
reason why??
| | what do you expect me to do? buy 4 UCS Venators, part them out, and send the
missing pauldrons to OP & solve his issue?
|
Has anyone suggested that?
| | he already filed a paypal claim and NSS, I'm providing context as to why
this happened to him
|
Yes and without any evidence to back that up. The buyer simply received missing
items. Providing your own reasons/ideas as to why this may have happened is one
thing but statements like:-
"You bought minifigures illegitimately sourced from a Lego factory"
and
"Legitimate Lego, just stolen by factory workers and resold on Bricklink"
are baseless comments and pure speculation on your part
Maybe you should try to better understand the Lego Marketplace before commenting
that way it would save us both repeating ourselves.
What you have written there only shows me that you believe every part on bricklink
can only be sourced from parting out sets alone. Has it not occurred to you that
Lego manufacture excess parts for customer service purposes? What do you think
happens to those excess parts after the sets become retired and Lego no longer
support them? There will also be production run overspills that differ in quantity
for each minifig component meaning there will never be an equal number of heads
to torsos in existence for each minifig hence why some parts belonging to the
same minifig are widely available whilst others are not.
Lastly just because a seller has a good quantity of high value parts does not
mean they were not acquired legitimately. Is it so hard to believe that parts
bought relatively cheaply today can soon become high value in a few years from
now?
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 20:34 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 66 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | You bought minifigures illegitimately sourced from a Lego factory; the reason
they were without rangefinders/pauldrons is because those parts come from a different
location than where these minifig parts are sourced, and they can't smuggle
them out as easily (if at all)
Legitimate Lego, just stolen by factory workers and resold on Bricklink
|
Your random assumptions don't really help anybody. Stick to the facts.....
The facts are that the buyer has received missing items. Everything you have
written above is pure speculation and therefore irrelevant to helping resolve
the buyers issue!
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 20:30 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 75 times | | Topic: | Problem Order | |
|
| In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
|
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