Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | edeevo  | | Posted: | Feb 11, 2022 12:42 | | Subject: | Re: Who should leave feedback first? | | Viewed: | 44 times | | Topic: | Feedback | |
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| In Feedback, peregrinator writes:
| | All -
I'm interested in doing a bit of a study. For myself, as a seller and
as a buyer, I'm firmly of the belief that the seller should leave feedback
first. I myself leave feedback when I've shipped the order, even in some
circumstances once the order is packed - at any rate, definitely before the buyer
would leave it. Some have the opposite opinion - that the buyer should leave
feedback first.
Limited evidence (I have a small store, not many orders, maybe my store attracts
a certain kind of buyer?) suggests that leaving feedback when I do has a positive
effect on whether or not I receive feedback in kind. The reason I say this
is that my feedback-to-orders ratio has consistently been between 65-70%, and
yet I've heard that the average feedback-to-orders ratio across BL is more
like 50%. Now I try to be professional and communicative, and because my store
is small I can ship quickly, but many other stores on BL that are larger than
mine offer exemplary service, and I don't think my service is so good as
to account for the higher feedback ratio.
So, if you're willing to answer, would you mind answering with:
- when you leave feedback (before or after the buyer: I don't know if it
has to be specific)
- what your store's current feedback-to-orders ratio is
Thanks!
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"Who should leave feedback first?"
I actually don't believe there is a wrong answer to that question... the
topic always brings up a wealth of differing opinions; and yet, they all seem
to be correct (at least I can see the reasoning for each opinion, and agree with
them based upon that reasoning)...
That said, for myself, I have been leaving positive feedback for a Buyer after
I ship their order (it's part of my process); only on rare occasions will
I not do so... I see a Buyer as making payment for an order as their requisite
part of the transaction, and the verifying, packing, and shipping of their order
is my responsibility; everything else after that is in the hands of the shipping
service... if something goes wrong, I will do my best to remedy the issue with
a communicative Buyer; but that doesn't change the fact that the Buyer did
everything required of them by placing an order and paying me...
So am I wrong for leaving feedback before the Buyer receives their order,
considering the transaction isn't actually 'completed' at that point?
Maybe. However, I have too many things going on in my life to be worried about
whether the USPS damages the package or fails to deliver it (which have both
happened on occasion); but those issues do not change the fact that the Buyer
placed an order from me, and paid for said order promptly... the only thing in
my control if something goes wrong during shipping is to work with the Buyer
to make things right (which I believe my feedback illustrates that I do)...
Am I losing out on feedback from my Buyers by doing this this way? Well, maybe
(see my stats in the screenshot); but there's no guarantee that those Buyers
were going to leave me feedback regardless; besides, I am merely expressing my
gratitude to my Buyers in leaving that feedback. I cannot control all outcomes--nor
do I really attempt to--but I can control my communication with my Buyers,
and I feel that feedback is a critical part of that (regardless of whether others
see it that way or not)...
So the truest answer to the question of "Who should leave feedback
first?" is simply "to each their own"... 
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Jan 27, 2022 15:01 | | Subject: | Re: Just a thoought | | Viewed: | 42 times | | Topic: | General | |
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| In General, Stellar writes:
| | In General, edeevo writes:
| | In General, 1001bricks writes:
| | | | | | In short, the ball is in your camp; they won't change this IMHO.
Sylvain
|
Ditto
PD: What is holding you back still Bill?
|
I'm telling him this (by PM) for a couple of years, he simply does_not_want_to.
Which isn't a problem; it's even respectable per se.
But then he complains 
Cheers -
Sylvain
|
I must admit I held off on implementing onsite and instant payment for as long
as I could (I think mainly out of stubbornness, but also because of quality control:
I felt I wanted to check all items before I had someone pay me for them);
|
There is a common misconception, Onsite Payment is not the same as Instant Checkout
Onsite is just that, when and invoice is sent, there appears a PAY button in
the order and in the orders received page for the buyer to pay.
Instant Checkout is configuring your shipping methods to send the invoice to
the buyer automatically. And this is configurable for each one, you can have
IC for domestic only or for smaller orders, whatever you want.
You can have PayPal Onsite and Stripe linked but maintaining your shipping methods
in Manual.
| | but now that I have been using it for a few years with instant payment, I wouldn't
want to go back... it eliminated a lot of previous hassles with NPBs that I didn't
realize were occupying way too much of my time back then, and it seems my concern
with the quality control of my items and inventory was just my own paranoia;
because I rarely make mistakes, and my Buyers are just as happy as before the
change...
Life is Good.
~Ed.
|
|
I am aware of the distinction between the two; I was simply saying that a bunch
of my previous issues with NPBs disappeared once I implemented both around the
same time...
Life is Good.
~Ed.
|
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| Author: | edeevo | | Posted: | Jan 27, 2022 14:38 | | Subject: | Re: Just a thoought | | Viewed: | 38 times | | Topic: | General | |
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| In General, 1001bricks writes:
| | | | | | In short, the ball is in your camp; they won't change this IMHO.
Sylvain
|
Ditto
PD: What is holding you back still Bill?
|
I'm telling him this (by PM) for a couple of years, he simply does_not_want_to.
Which isn't a problem; it's even respectable per se.
But then he complains
Cheers -
Sylvain
|
I must admit I held off on implementing onsite and instant payment for as long
as I could (I think mainly out of stubbornness, but also because of quality control:
I felt I wanted to check all items before I had someone pay me for them);
but now that I have been using it for a few years with instant payment, I wouldn't
want to go back... it eliminated a lot of previous hassles with NPBs that I didn't
realize were occupying way too much of my time back then, and it seems my concern
with the quality control of my items and inventory was just my own paranoia;
because I rarely make mistakes, and my Buyers are just as happy as before the
change...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Jan 25, 2022 14:24 | | Subject: | Re: new store | | Viewed: | 53 times | | Topic: | Announce | |
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| In Announce, Oliverbricks writes:
| | please check out my new store if you have any tips for new sellers please let
me know. thanks
|
Yea; get yourself a colorful store logo... here's one you can use, if you'd
like (with background color options)...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Jan 18, 2022 11:28 | | Subject: | Re: Manual invoice | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| In Technical Issues, bricks2you writes:
| | I have had three buyers recently who were able to select manual invoice.
To my knowledge I don't have that selected as an option.
How do I deactivate this option?
|
Also, remember that if you only use Instant Checkout, you need to make sure all
the items in your store inventory have the volume/weight required to allow for
it (some of the volume/weight for items are not in the catalog, and if someone
tries to buy one of those items from you, they typically cannot checkout)...
the simplest way to check all the items in your inventory that are missing some
bit of information that prevents them from being purchased via Instant Checkout
is by going to "My Store--Inventory", then making sure the "Instant Checkout
Unavailable" box is checked, and hitting the "Go!" button... if anything pops
up, those items missing information that would allow for Instant Checkout; you
can then add whatever info (volume or weight) is missing manually (as you can
see in the screenshots, I added a weight to mine)...
It took me a while to figure this out because a Buyer asked about a specific
item that they were unable to checkout with (and I only use Instant Checkout
now), and it turns out I had a bunch of items that couldn't be sold via Instant
Checkout; as the missing volume/weight info prevented any Buyer from checking
out if any one of those items was in their cart...
I regularly check it from time to time now, as I add more items to my inventory,
so I don't have that issue again...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Jan 17, 2022 15:13 | | Subject: | Re: Here is a brain teaser for those interested | | Viewed: | 70 times | | Topic: | Help | |
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| In Help, Gandalf68 writes:
| | Can you find how the 2 "1x2 teeth plates" are attached to the body ?
|
This:
On this:
connected to this:
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Jan 10, 2022 16:56 | | Subject: | It's been a long time coming... | | Viewed: | 263 times | | Topic: | Announce | |
|
| ...but at this pace, I should get that dark pink brick later this year!
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Dec 23, 2021 13:19 | | Subject: | Re: 76989 Horizon Zero Dawn Tallneck | | Viewed: | 45 times | | Topic: | New Sets | |
|
| In New Sets, Poncke writes:
Absolutely instant buy... there are already a bunch of brilliant MOCs out there
associated with that amazing game (such as the Thunderjaw in the image I'm
going to build someday!)...!
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Dec 21, 2021 15:32 | | Subject: | Re: Selling new Lego as used? | | Viewed: | 81 times | | Topic: | Selling | |
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| In Selling, yorbrick writes:
| | | | I was wondering if anyone is listing both there new and used Lego as used. I
can see a lot of benefit to it and very little reasons why I shouldn't.
|
There are two fairly obvious reasons:
It cuts the prices you can ask for the new parts (and still sell it).
It cuts the number of people likely to be interested.
|
My high prices and continued sales would refute that reasoning...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Dec 21, 2021 15:18 | | Subject: | Re: Selling new Lego as used? | | Viewed: | 82 times | | Topic: | Selling | |
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| In Selling, 9_lives_bricks writes:
| | Hi,
I was wondering if anyone is listing both there new and used Lego as used. I
can see a lot of benefit to it and very little reasons why I shouldn't. Just
wondering if anyone has tried it and how it effected sales.
Thanks
|
Been doing that for years; it makes managing a massive inventory (I've maintained
over a million parts for years now) much simpler that way by myself... the only
items I will typically list as new are minifigures, cloth items, sticker sheets,
and a few various items (like stuff on sprues)... but the bulk of my parts is
listed as Used, even though many would be considered brand new; I find my Buyers
are always really happy to find that the "Used" items they ordered, are in like
new condition...
Still though, it makes managing a massive parts inventory easier as one inventory
("Used"), as opposed to two ("Used" & "New")...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Dec 21, 2021 15:08 | | Subject: | Re: Action Comics Poster | | Viewed: | 37 times | | Topic: | Help | |
|
| In Help, Huskers1236 writes:
| | Trying to find info on the Action Comics poster that Lego released, presumably
around when the SDCC set came out. I haven't had much luck finding it in
the Gear section, anyone point me in the right direction? Thanks.
|
I'm guessing you mean this one?
I don't have one (found the image on the internet), but I have seen a framed
one before in person--which I thought was a custom, until I saw the LEGO
logo and references at the bottom of it (making it seem a legit LEGO-produced
poster), but I don't believe it's currently in the catalog (& there
may not be many of them out there regardless)...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Dec 3, 2021 14:05 | | Subject: | Re: How big is your store? | | Viewed: | 51 times | | Topic: | General | |
|
| In General, Leftoverbricks writes:
| | How big is your store? I'm trying to figure out how to classify shops by
size. I'm talking about shops that mainly sell parts.
I arrive at the following classification, from very small to very large:
1. very small store 1-500 parts
2. -----------------500-2500 parts
3. -----------------2500- 2500
4. -----------------12500-62500
5. -----------------62500-150000
6. -----------------150000-360000
7. -----------------360000-864000
8. very large store 864000-and more
Do you think this is useful? Apart from the two first classes (1-500 and 500-2500)
every next step is about 2,5 times the size of the previous one.
What do you think?
|
Apparently, I'm an 8; but I *feel* like a 4...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Nov 19, 2021 17:04 | | Subject: | Re: Admin; please help, potentially serious bug | | Viewed: | 54 times | | Topic: | Problem | |
|
| In Problem, par016 writes:
| | In Problem, peregrinator writes:
| | In Problem, Heartbricker writes:
| | That actually helps a lot!
Hopefully it gives admins an answer on how to fix.
Thank you!
|
NP - hopefully your customers can work around it. It also explains why people
responding to your initial post were getting different results.
|
Yup can confirm, that I show the same error when accessing my cart from BrickLink
and not directly in your store.
-Pete
|
Seeing the same here (error from my cart, but not when in your store)...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Nov 16, 2021 14:53 | | Subject: | Re: Set with blue stagecoach ? | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, Stuart9 writes:
| | I suspect this is custom.
|
A couple of parts there that point to it being a custom... take this part:
It came in a variety of colors, but based upon the photo, it is Brown (and it
didn't come in any similar color that could be confused with that, such as
Reddish-Brown)... and it was only produced in these two sets in that color:
And in this "gear":
None of which have anything resembling that build...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Nov 16, 2021 14:18 | | Subject: | Re: Set with blue stagecoach ? | | Viewed: | 39 times | | Topic: | Help | |
|
| In Help, Stuart9 writes:
| | Is there such a set ?
Cheers
|
First ones that came to mind were these:
Also this more recent set has a blue one as well:
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Nov 8, 2021 13:31 | | Subject: | Re: Stormtrooper? | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, Brick_professor writes:
| | Hi Lego fans,
I bought a set (75132) but 1 according minifig was changed by this one…
I can’t find it at the storm trooper page, especially the body part and the legs.
Does any one know wich figure this is?
Please let me know
Kind regards,
Arne
|
It looks like you got this guy:
But with this helmet:
Life is Good.
~Ed.
|
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| Author: | edeevo | | Posted: | Oct 29, 2021 15:53 | | Subject: | Re: California Issues | | Viewed: | 44 times | | Topic: | Shipping | |
|
| In Shipping, The_Panther_X writes:
| | Anyone one else having issues with USPS in California? I have had to eat over
$600 of lost or stolen orders to various CA addresses in 2021. Not one of the
insurance claims have been honored. I have literally lost 2/3 of the inventory
sent there even with tracking numbers. It has been a very frustrating year in
that regard...didn't lose one other package even to foreign countries. Curious
if it was just me or if there is legitimately some issues with USPS in CA. Thanks.
|
I've shipped nearly 300 orders to California addresses this year, and have
not had any go missing... not sure if that is simply because they were shipped
from within the state(?)
I do know that the local Los Angeles USPS Sorting Facility is not the best at
*scanning* packages that leave through it--so the tracking information is
always delayed showing up online--but the packages do seem to arrive without
issues...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Oct 22, 2021 15:25 | | Subject: | Re: 5006890-1 Rebuildable Flying Car: thoughts? | | Viewed: | 44 times | | Topic: | New Sets | |
|
| In New Sets, Erkiles writes:
| |
I know one can't / shouldn't argue about tastes and preferences but I
have to admit that when I saw a leak about this set on social media a couple
of weeks ago I figured it was someone trolling as the item seemed far to amateurish
/ childish to be a real Lego set.
Imagine my surprise seeing this fugly thing becoming a GWP ... 
Again, just my POV, but this is to me the most disappointing GWP to ever come
out and seems at best a joke. I can't imagine more than 30 seconds of thought
went into this "project".
The color scheme just hurts my eyes and the build looks like something that belongs
in the monthly mini-build series.
All kidding aside: was this a special project where a child could enter to create
the next GWP? If so, kuddos to the child for succeeding in making its build into
an actual Lego set.
If this was genuinely created by a certified Lego builder: how drunk was that
person and moreover, how drunk was his / her boss to approve this for a GWP?
Friday rant over.
Erikk
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I stand by my first thoughts (see image)...
...just realizing that is referencing a Simpson episode that aired over
30 years ago... man, I'm old...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Oct 21, 2021 18:21 | | Subject: | Re: When you see a list of prices like this ... | | Viewed: | 47 times | | Topic: | Price Guide | |
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| In Price Guide, popsicle writes:
| | In Price Guide, cosmicray writes:
| | In Price Guide, popsicle writes:
| | In Price Guide, Leftoverbricks writes:
| | In Price Guide, cosmicray writes:
| | You have to wonder if that is a typo, or if someone is trying to corner the market
I'm leaning towards typo, but who really knows ... only The Shadow knows.
Nita Rae
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I've sent the seller a message.
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+1
or we could speculate some more
|
We will always speculate some more ... it's how the Forum functions.
|
Don't I know it!
I get it, something to post about. But more often than not, such posts lead to
public assertions of another member.
If it’s actual concern or curiosity, contact the member directly. Doing
so you may just be helping them out, beyond satisfying your curiosity.
I know I'd appreciate it as a seller
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...you never really know; perhaps this particular Seller *really* values those
Sand Blue 1x4's, and will only part with them at that price...
Life is Good.
~Ed.
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| Author: | edeevo | | Posted: | Oct 20, 2021 11:47 | | Subject: | Re: When you see a list of prices like this ... | | Viewed: | 70 times | | Topic: | Price Guide | |
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| In Price Guide, cosmicray writes:
| | You have to wonder if that is a typo, or if someone is trying to corner the market
I'm leaning towards typo, but who really knows ... only The Shadow knows.
Nita Rae
|
It looks like most of their prices have three digits (ex: $0.431), so it just
appears that they missed a decimal point when listing those...
Life is Good.
~Ed.
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