| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | CapemHamSolo  | | Posted: | Mar 29, 2022 05:41 | | Subject: | Re: Change order status to Completed | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, CapemHamSolo writes:
| | In Suggestions, TakeAbricK writes:
| | In my opinion the only one that knows if an order is 100% completed is the Buyer,
not the Seller. Only the buyer can change status to received, but both buyer
and seller can change status to completed.
Status Received:
Package has been received but the buyer has not yet verified the contents on
the package.
As a buyer I Always use this, until I verified the contents, which can take a
while, depending on how many orders I receive at once, how big the orders are
and if I can find time to check.
I like it to have this great reminder to do so:
... Orders received, change status when completed
Now I experienced several times, that the seller changed status to completed.
Which is not correct, because I still didn't check the order yet. Besides
I now lost my reminder which tells me I still have to verify this order and leave
feedback.
As a seller I understand that it's nice to know when an order is completed
and that buyer's do change order status, but it's not up to the seller
to decide if an order is received and 100% correct.
My Suggestion:
Only allow the Buyer to change status to Completed.
Diana
|
Late to the party but had a seller do this to me when I had a large number of
orders with various statuses. Seems status cannot be changed after a certain
period of time so by that logic a seller could set an order to completed and
if you do not realise and change it back in time it could get locked like that
despite never being received. Thankfully I was able to identify and change the
status back to shipped after reviewing a bunch of orders.
I use the statuses to mark off orders received and know which I am still waiting
for to arrive. Definitely if after a reasonable amount of time a buyer has not
updated the status but has not indicated the order was not received then the
status should automatically be set to completed and/or allow the seller to do
so. At the very least a seller should not be allowed to set it to completed after
1 day of marking it as shipped for an international order over a weekend! This
is what happened to me and it really annoyed me to the point I left neutral feedback
(was debating leaving negative as it was seemingly marked completed on a Sunday
after being shipped on the Saturday).
|
Just to add, it was a relatively expensive order too and has shaken my trust
in the seller and BrickLink processes in general.
|
 |
| Author: | CapemHamSolo | | Posted: | Mar 29, 2022 05:38 | | Subject: | Re: Change order status to Completed | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, TakeAbricK writes:
| | In my opinion the only one that knows if an order is 100% completed is the Buyer,
not the Seller. Only the buyer can change status to received, but both buyer
and seller can change status to completed.
Status Received:
Package has been received but the buyer has not yet verified the contents on
the package.
As a buyer I Always use this, until I verified the contents, which can take a
while, depending on how many orders I receive at once, how big the orders are
and if I can find time to check.
I like it to have this great reminder to do so:
... Orders received, change status when completed
Now I experienced several times, that the seller changed status to completed.
Which is not correct, because I still didn't check the order yet. Besides
I now lost my reminder which tells me I still have to verify this order and leave
feedback.
As a seller I understand that it's nice to know when an order is completed
and that buyer's do change order status, but it's not up to the seller
to decide if an order is received and 100% correct.
My Suggestion:
Only allow the Buyer to change status to Completed.
Diana
|
Late to the party but had a seller do this to me when I had a large number of
orders with various statuses. Seems status cannot be changed after a certain
period of time so by that logic a seller could set an order to completed and
if you do not realise and change it back in time it could get locked like that
despite never being received. Thankfully I was able to identify and change the
status back to shipped after reviewing a bunch of orders.
I use the statuses to mark off orders received and know which I am still waiting
for to arrive. Definitely if after a reasonable amount of time a buyer has not
updated the status but has not indicated the order was not received then the
status should automatically be set to completed and/or allow the seller to do
so. At the very least a seller should not be allowed to set it to completed after
1 day of marking it as shipped for an international order over a weekend! This
is what happened to me and it really annoyed me to the point I left neutral feedback
(was debating leaving negative as it was seemingly marked completed on a Sunday
after being shipped on the Saturday).
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United Kingdom, Scotland
