Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Mar 22, 2024 09:32 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 69 times | | Topic: | Problem | |
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| | | I almost feel tempted to mess with these people a bit by following the link,
then entering "BIGSC" as the username and "AMMER" as the password.
Maybe even submitting random jumbles of letters, numbers, and quotation symbols
as both the username and password.
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I did a few yesterday with fake details. They instantly ask you for the OTP once
you have entered the account details, so presumably they are not being read by
a human but just automatically scraped and submitted to bricklink to generate
the OTP passcode request to be sent to your email, which the scammed user is
then meant to give to the scammer through their website.
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| Author: | yorbrick | | Posted: | Mar 22, 2024 09:27 | | Subject: | Re: Getting quotes | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | In Help, calebfishn writes:
| | In Help, zorbanj writes:
| |
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
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66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
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I think my post was vague. I've had quotes enable in my shop since the beginning.
I even have a link in my terms to the BL help page for how to request a shipping
quote.
My own conversion rate is about 1/3, mostly because international buyers are
shocked a the shipping cost.
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I found something similar.
When I was shipping internationally, most quotes were not accepted but I believe
that was mainly because (1) most domestic customers should not need to ask for
a quote as the shipping prices should have been clear from terms (or later, from
IC) so I got few domestic quote requests and (2) the high shipping prices for
lowish value international orders were nearly always rejected.
Once I stopped shipping internationally, I didn't get many quote requests
as domestic shipping was nearly always already calculated though IC so there
should not be any reason to ask for a quote. I can understand asking for a quote
when IC did not calculate shipping for larger sets or very heavy orders. But
I really don't know why some buyers were still asking for quotes when IC
would have calculated it for their prospective order. Nearly all the of the few
I received on such prospective orders did not actually lead to an order once
I entered the same postage costs as IC would have told the buyer. I can only
assume they were hoping that I would give them a lower price than what was being
shown to them through the checkout.
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| Author: | yorbrick | | Posted: | Mar 22, 2024 06:52 | | Subject: | Re: Change filters on Wanted Lists | | Viewed: | 29 times | | Topic: | Help | |
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| In Help, v100Bricks writes:
| | I am not aware of a way to do this either and find it annoying.
Unless anyone can suggest a way I would raise this in the Suggestions forum so
people can vote. Not sure if it makes a difference or not
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I don't think it makes a difference. The ability to set your own default
settings for searches (whether on want lists or catalogue searches) has been
suggested many times before.
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| Author: | yorbrick | | Posted: | Mar 22, 2024 03:21 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 62 times | | Topic: | Problem | |
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| | |
You have some very good points here. The whole communication architecture on
BrickLink is definitely in need of some upgrades. They may want to start looking
into it sooner rather than later.
For example, every transaction I have on eBay has everything done through the
eBay platform. There is never any communication outside of the platform between
myself and anyone that I purchase something from. In that way, the user on the
other end remains completely anonymous. It would be a good model to look into.
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That is partly so they can monitor communication and partly (probably mostly)
to stop deals being done outside of eBay. Anonymity is just a by-product. Here,
any businesses selling on ebay (or elsewhere) are required to have their identity
and address shown before a buyer decides to buy.
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| Author: | yorbrick | | Posted: | Mar 22, 2024 02:55 | | Subject: | Re: 92590 Backpack open | | Viewed: | 32 times | | Topic: | Catalog Requests | |
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| In Catalog Requests, kittybrickz writes:
| | In Catalog Requests, Saitobricks.ca writes:
| | In Catalog Requests, The_Boyz_Bricks writes:
| |
Can this part be renamed to say "Minifigure Backpack/Bag Open" instead
of "Minifigure Backpack Open"? Thanks!
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Add the word “sack” to that. 
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Satchel 
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Rucksack!
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| Author: | yorbrick | | Posted: | Mar 21, 2024 14:10 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 63 times | | Topic: | Problem | |
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| In Problem, randyf writes:
| | In Problem, chetzler writes:
| | I don’t know why BrickLink has suddenly become such a juicy target.
|
All of it started fairly shortly after all of the extremely unpopular part merges
started to actually occur. I have a strong feeling that a user here that was
very upset about the decisions made is having some "fun" at BrickLink's
expense.
And judging from the people who are receiving phishing emails (e.g I'm not),
the phisher is probably part of an online BrickLink group somewhere else (Facebook?
Discord?) that all of you are also part of or maybe they ordered from all of
the phishees in the past and already have all of your contact information to
use.
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I checked earlier, the .net site is about two months old and the bricklink-com.co
just two weeks. Whether it is linked to merges, I don't know. Haven't
some people mentioned high value sets being added? That suggests financial fraud
rather than just messing about.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 13:32 | | Subject: | Re: Something to keep in mind about picture reqs | | Viewed: | 41 times | | Topic: | General | |
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| In General, Nubs_Select writes:
| | In General, crazylegoman writes:
| | Doesn't every buyer have the seller's address anyway, once an order is
placed?
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+1 since I started selling on bricklink I’ve given up on privacy as someone dosnt
been need to place and order, just a quote, and they can see my name, address,
and email.
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Have they changed it then? It used to be that a quote didn't send the seller's
email address or postal address.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 12:20 | | Subject: | Re: Selling bulk Lego help | | Viewed: | 45 times | | Topic: | Selling | |
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| In Selling, Catfish240 writes:
| | Hi, I am relocating to another country and want to sell my kids Lego. I don’t
have time to create an inventory of each individual piece. But have separated
it into colors and figures.
What is the best way to get a good price to sell it this way?
Thanks!
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You won't get a good price if you sell it as mixed up bulk.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 12:07 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 48 times | | Topic: | Problem | |
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| | | Anyway, with a very official looking email in hand, I clicked the suggested logout
from all devices link and had just about entered my credentials in the new window
to log back in when I noticed two minor things that seemed just a bit off. I
won’t mention those things in case the fraudsters are reading. I looked at the
URL and it was very close to BrickLink’s (it was not the .net one that was mentioned
before). Needless to say, I immediately changed my PW and reenabled the one-time
PIN (I had turned it off because I was being repeatedly prompted for a new PIN
over very short time spans even when I hadn’t logged out). I’ll also be downloading
my inventory
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It must be a different one, as the .net one that goes to bricklink-com.co doesn't
really look anything like the frontpage of BL. No BDP banner, no "Browse"
box. Plus the login box is very different as it is a full page rather than a
pop-up. Also none of the buttons like "remember this login" tickbox work
if you click them.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 12:06 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 35 times | | Topic: | Problem | |
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| | | MFA? They did that with OTP.
Mandatory OTP? They did that last week. It’s annoying and people are opting
out (like you did at first).
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The OTP doesn't work anyway, as the scammers can get the user to send the
OTP code to them.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 07:21 | | Subject: | Re: Paypal package tracking | | Viewed: | 31 times | | Topic: | Selling | |
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| In Selling, Akir writes:
| | Hey,
I just got a message from paypal saying that from April 15 they offer package
tracking for products paid for with paypal. Does bricklink know about this, and
will it make any changes necessary, on the page and/or for sellers?
Thanks and greetings,
Patrick
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I imagine it will be regional, based on what the local postal providers can offer.
It shouldn't affect bricklink sales at all though. It is up to sellers to
provide any tracking in a dispute about non-delivery, whether that tracking comes
from their postal service or paypal.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 06:25 | | Subject: | Re: Phishing emails | | Viewed: | 43 times | | Topic: | Technical Issues | |
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| In Technical Issues, Nicholas_morrow writes:
| | I have gotten several emails from support@Policyking.net about suspicious activity.
They keep trying to hack into my account.
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Do yourself a favour. Set up a filter to automatically delete any email from
support@Policyking.net.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 06:11 | | Subject: | Re: Phishing email | | Viewed: | 103 times | | Topic: | Administrative | |
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| The OTP codes are going to be useless to combat scammers.
The current phishing scam is asking people to sign in with their user name and
password. Once those are entered, on the next page they are asking for the OTP
code that bricklink has sent.
No doubt they are automating logins so the user enters their username and password
on the fake site and then the scammers attempt a login at the real bricklink,
generating the real OTP email and the user then enters this on the fake site.
The scammer then has the username, password and real (and unused) OTP code which
they can use on the real bricklink.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 06:04 | | Subject: | Re: Is Bricklink sending out login alerts? | | Viewed: | 52 times | | Topic: | General | |
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| In General, Hardstone writes:
| | I have received two separate "Login From New Device" emails in the last
six hours. I am well aware of all the hacking attempts and fraudulent sites pretending
to be Bricklink out there.
Both emails game from "support@policyking.net". I don't believe either
email was legit and I have ignored both so far. Still, I did login briefly last
night and thought that I should ask if they were legit incase they were.
I still doubt their legitimacy and logged in from a "bricklink.com" shortcut
saved in my browser favorites.
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No doubt they are scam emails. If you go to policyking.net then it redirects
to https://www.bricklink.com.co/ and shows a fake bricklink login page. The only
active boxes are for your user name and password. The forget password and problem
links are dead, as are the stay logged in and register boxes.
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| Author: | yorbrick | | Posted: | Mar 21, 2024 05:56 | | Subject: | Re: Problem with order | | Viewed: | 23 times | | Topic: | Help | |
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| In Help, SezaR writes:
| | In Help, yorbrick writes:
| | In Help, Akir writes:
| | In Help, Sesax1981 writes:
| | Hello, I’m a seller!
Half and week ago, buyer placed an order, I’ve sent it two days after. Of course
I have proof of sending, tracking number, every confirmation he needs.
Now it is 12 days (including weekends) when order was still on the way, I keep
messaging with buyer of course - but today he is writing me about refund few
times, because order has not arrived, I wrote to him that sometimes deliver is
delayed for some reasons, but I can’t help it even if I want to.
Of course it is frustrating for him, I totally understand that, but I’ve checked
tracking number moment ago and there is information that order is already delivered
to buyer, but he was/is telling me whole day that it was’nt.
Adress was correct, could you give me some advice what to do?
Pamela
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If the buyer claims they did not receive the order, you as the sender should
file a claim with the post office (at least that's how it works in Austria,
I assume in Italy it's similar). They should then show you a proof of delivery
or refund the value of the package to you. That probably means hours in "customer
service" phone lines and waiting for weeks for replies, but if it's a
valuable package...
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They already said that the tracking indicates it has been delivered. The mail
provider won't refund when they say they have delivered it.
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False! I wrote my experience with CanadaPost:
https://www.bricklink.com/message.asp?ID=1459988
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And you think the Italian post service will do the same?
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| Author: | yorbrick | | Posted: | Mar 21, 2024 05:14 | | Subject: | Re: Problem with order | | Viewed: | 23 times | | Topic: | Help | |
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| In Help, Akir writes:
| | In Help, Sesax1981 writes:
| | Hello, I’m a seller!
Half and week ago, buyer placed an order, I’ve sent it two days after. Of course
I have proof of sending, tracking number, every confirmation he needs.
Now it is 12 days (including weekends) when order was still on the way, I keep
messaging with buyer of course - but today he is writing me about refund few
times, because order has not arrived, I wrote to him that sometimes deliver is
delayed for some reasons, but I can’t help it even if I want to.
Of course it is frustrating for him, I totally understand that, but I’ve checked
tracking number moment ago and there is information that order is already delivered
to buyer, but he was/is telling me whole day that it was’nt.
Adress was correct, could you give me some advice what to do?
Pamela
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If the buyer claims they did not receive the order, you as the sender should
file a claim with the post office (at least that's how it works in Austria,
I assume in Italy it's similar). They should then show you a proof of delivery
or refund the value of the package to you. That probably means hours in "customer
service" phone lines and waiting for weeks for replies, but if it's a
valuable package...
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They already said that the tracking indicates it has been delivered. The mail
provider won't refund when they say they have delivered it.
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| Author: | yorbrick | | Posted: | Mar 20, 2024 09:09 | | Subject: | Re: Sales to new members | | Viewed: | 43 times | | Topic: | Selling | |
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| In Selling, BigBrickLab writes:
| | I know that you can choose not to sell to members with no feedback.
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You cannot stop buyers with no feedback placing an order. You can refuse to sell
to them but you risk negative feedback if you refuse to supply an order placed.
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| Author: | yorbrick | | Posted: | Mar 20, 2024 08:02 | | Subject: | Re: New minifigure assembled/unassembled | | Viewed: | 34 times | | Topic: | Help | |
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| | | But even so, I would like the rule to say that only minifigs that come
from the factory assembled can be sold as new.
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Same here. But I guess the problem is all the sellers that have assembled their
figures would take a hit on their perceived value as their new stock becomes
used, and would also need to do some work to update their listings.
My approach to the issue over the last 8-10 years or so has been to least favourite
every store that says that they assemble minifigures, whether it is in their
terms or they say it here. In the long term that helps avoid stores that do it.
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| Author: | yorbrick | | Posted: | Mar 19, 2024 10:55 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 53 times | | Topic: | Buying | |
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| In Buying, peregrinator writes:
| | In Buying, BrickBonder writes:
| | How many mistakes in an order do you all tolerate before contacting a seller?
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If the mistakes are only a few cents worth of items then I don't bother.
Doesn't have much to do with the number of lots - I don't tend to order
larger quantities, but I've definitely fulfilled such orders!
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Even then, I'd still inform (without complaining) the seller about it. At
least they know they have made an error and can correct their inventory and hopefully
avoid making the error again. I don't think informing has to be complaining.
I've told a seller before that a couple of cents part was the wrong one or
was missing but don't worry about sending the right one or refunding. Especially
if it is the wrong part, they might have a lot more of the same part incorrectly
inventoried and will make the same mistake again and again until told about it.
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| Author: | yorbrick | | Posted: | Mar 19, 2024 04:31 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 76 times | | Topic: | Buying | |
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| | None. Always inform the seller about errors. |
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| Author: | yorbrick | | Posted: | Mar 19, 2024 03:42 | | Subject: | Re: Need "Item For Sale Condition" Clarification | | Viewed: | 36 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
| | In Selling, yorbrick writes:
| | In Selling, Nubs_Select writes:
There is nothing special or unique in that set so there shouldn't be an issue
with the listing. If there was a sticker sheet or decorated part that only came
in the set that is missing, then is it really the special set? If an incomplete
set should have a unique part that makes it the set and that piece is missing,
is it really the set?
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Except it is missing its instructions which are what make the set unique technically
speaking. But to the best of my knowledge bricklink isn’t worried with the “philosophical”
side of what makes a set a set as I’ve seen many listing for incomplete sets
that contain only a fraction of the parts for a sub build like a car or something
inside the set even if the rest of the set contained multiple other exclusive
parts so i don’t really see how this would be any different so as long as it’s
listed as incomplete then I don’t see why it wouldn’t be allowed
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The one I remember seeing it done on - Yoda's Lightsaber - was not a normal
retail set and supposedly special. Whether that is due to licensing or the nature
of the set, I don't know. If LEGO allow sales of a special product that is
missing what makes it special, does it devalue the actual product? That probably
is different to buying a retail set, taking out the minifigs and splitting the
rest into individual builds sold as incomplete sets.
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| Author: | yorbrick | | Posted: | Mar 19, 2024 02:28 | | Subject: | Re: Need "Item For Sale Condition" Clarification | | Viewed: | 32 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
There is nothing special or unique in that set so there shouldn't be an issue
with the listing. If there was a sticker sheet or decorated part that only came
in the set that is missing, then is it really the special set? If an incomplete
set should have a unique part that makes it the set and that piece is missing,
is it really the set?
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| Author: | yorbrick | | Posted: | Mar 18, 2024 16:56 | | Subject: | Re: Need "Item For Sale Condition" Clarification | | Viewed: | 67 times | | Topic: | Selling | |
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| In Selling, aaronaar writes:
| | Hi!
I didn't get a response from the help desk, so I'm asking here.
I noticed that I can part together some official sets using 100% new parts. Am
I allowed to list those sets as "new incomplete" if I mention in the
comments that I parted together the set myself using new parts and am missing
box/instructions/stickers? Or are you only allowed to list a set as "new
incomplete" if you only took items out of a NISB set?
If you are not allowed to list it as "new incomplete", could you list
it as "used incomplete" and say in the comments that you parted it together
using new parts and am missing box/instructions/stickers?
Given that:
"Custom sets or instructions may be listed, provided they do not infringe
on any intellectual property rights, including those of the LEGO Group."
I do not believe I could list it as a custom set instead?
Thanks for information and if possible would like clarification from an admin.
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I don't believe you are, although it might be dependent on the set. When
it first came out, someone was trying to sell
in a similar way, missing the only unique part (the decorated tile). They were
continually removed even though apparently listed correctly.
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| Author: | yorbrick | | Posted: | Mar 16, 2024 12:07 | | Subject: | Re: Huge lot of 90s-00s Star Wars and HP | | Viewed: | 43 times | | Topic: | Selling | |
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| In Selling, RyanJatho writes:
| | Hey guys my older brother is ready to get rid of his legos. We have like every
harry potter set, star wars sets, ships, bionicals, everything and I have no
idea where to start. They are loose sets like 95% complete and we have bins full
of loose bricks that belong to said sets.
Right now someone is offering me $200 for it all and it just seems low. Im on
mobile so its kinda hard to post everything here.
But how should I start?
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Random unsorted bulk is worth very little. If you want a good price, you need
to sort it.
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| Author: | yorbrick | | Posted: | Mar 16, 2024 07:26 | | Subject: | Re: Require 1 Feedback to Post in Forums | | Viewed: | 36 times | | Topic: | Suggestions | |
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| | | Gummie posts barely hit my radar. I do see them sometimes. I go right by.
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Yes. Just report and they quickly vanish if you auto hide cancelled posts. People
that feel the need to reply to them are a bigger problem, so they get added to
the ignore list.
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| Author: | yorbrick | | Posted: | Mar 16, 2024 05:43 | | Subject: | Re: OTP | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, nilswolgast writes:
| | entered OTP 5 times. entered the code in 4 minutesgot a mismatch every time.
What to do? Store name NLWbricks
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Are you reloading or refreshing the page? That generates a new code each time.
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| Author: | yorbrick | | Posted: | Mar 16, 2024 04:28 | | Subject: | Re: OTP | | Viewed: | 30 times | | Topic: | Technical Issues | |
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| In Technical Issues, nilswolgast writes:
| | entered OTP 5 times. entered the code in 4 minutesgot a mismatch every time.
What to do? Store name NLWbricks
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You probably need to slow down. Generate one code, wait for it to arrive and
then enter it. They reset if you generate a new one, so you could be entering
an old one each time.
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| Author: | yorbrick | | Posted: | Mar 16, 2024 02:49 | | Subject: | Re: Require 1 Feedback to Post in Forums | | Viewed: | 30 times | | Topic: | Suggestions | |
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| In Suggestions, BrickDeals writes:
| | Spam by new accounts promoting drugs etc seems to be a recurring problem.
I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.
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So new users with issues are banned from getting help?
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| Author: | yorbrick | | Posted: | Mar 15, 2024 14:21 | | Subject: | Re: One time pin random generation | | Viewed: | 53 times | | Topic: | General | |
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| In General, yorbrick writes:
| | In General, Ianpugh writes:
| | Is anyone else getting random one time pin notifications? I’ve had about 6 sent
at times when i have not tried to log in to my account so far……. Not sure if
this is happening to everyone or just me?
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I've never had one. What details are they asking for?
If you are not trying to log in and get a message about logging in then either
someone is trying to access your account and cannot, or they are spoofs to get
you to give away login details.
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I just generated one. Were you trying to change anything in your store?
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| Author: | yorbrick | | Posted: | Mar 15, 2024 09:13 | | Subject: | Re: Tile 1x1 / tile 1x2 | | Viewed: | 51 times | | Topic: | Inventories | |
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| | | 3070a should actually be 3070 and 3070 should be 3070a. The same with 3069/3069a.
3070a has been around since 1965, 3070 only since 1972. 3 letters would also
be saved.
But what can you ask of the catalogue administrators in the meantime...
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I disagree. It should not be based on what came first, especially where the change
between them predates Bricklink and the internet. Nobody was calling these 3070
and 3070a in 1973 or in 1983 or in 1993. The 'modern' part had been in
existence for decades before bricklink was started and so it would have made
sense to call the modern part 3070 and the vintage one 3070a or 3070old. Most
people looking for a 3070 would want the modern part, not the vintage one. It
makes sense to use the LEGO part number for the most common version or current
version.
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| Author: | yorbrick | | Posted: | Mar 15, 2024 08:50 | | Subject: | Re: Tile 1x1 / tile 1x2 | | Viewed: | 48 times | | Topic: | Inventories | |
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| | | The variants with and without groove seem to have merged.
The tile's where not on the list for merging?
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They haven't been merged there are still separate entries for normal (with
groove) and without groove.
They have been renamed to remove the "with groove" from the modern part
(well, 40 years old, but non-vintage part), and also renumbered from 3069b to
3069 and so on, so that the BL number correctly references the number that has
been used for about four decades and is not influenced by a part that hasn't
been produced for almost half a century.
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| Author: | yorbrick | | Posted: | Mar 14, 2024 06:37 | | Subject: | Re: 3022 Colour | | Viewed: | 61 times | | Topic: | Catalog | |
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| In Catalog, lcgs13 writes:
| | But Studio does not reflect this an indicates it as Colour error.
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Because it is not a 'known' colour. It exists, but is not known.
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| Author: | yorbrick | | Posted: | Mar 13, 2024 13:11 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 43 times | | Topic: | Feedback | |
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| | It looks like it is sorted now. |
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| Author: | yorbrick | | Posted: | Mar 13, 2024 13:06 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 36 times | | Topic: | Feedback | |
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| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
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It won't be removed.
Just respond to it in a positive way, such as "The order was delivered four
days after it was placed." It shows you made no error, and it makes you look
good (and the buyer bad). It will be ignored if anyone looks at it.
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| Author: | yorbrick | | Posted: | Mar 13, 2024 06:40 | | Subject: | Re: BEWARE! HACK TRIALS!! | | Viewed: | 73 times | | Topic: | General | |
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| In General, rtzx9r writes:
| | In General, yorbrick writes:
| | In General, Stellar writes:
| | In General, Nicolasamico37 writes:
| | In General, 1001bricks writes:
| | In General, Erikmax writes:
| | So is this the way accounts are hacked? If so, Bricklink should place a warning
to prevent this!
|
They did, forum and e-mail, mine received on 06/03/2024, 00:43
|
I had no email about that. But I saw the post on this forum.
Nicolas
|
You might need to have Newsletter enabled here:
https://www.bricklink.com/pref_contact.asp
|
I haven't received the email either, and I am also subscribed to the newsletter.
So the message has not gone to all users, or all newsletter subscribers.
|
I get tons of spam emails daily from all sorts of “businesses”… Netflix, PayPal,
banks, etc all doing the same thing. They have much larger IT teams as well.
You simply can’t beat them.
What everyone needs to do it learn how to identify fake emails. Check the emails,
hover over links, etc and it’s typically very easy to catch things.
If we can learn how to check spam, we can direct our frustration back to merges
and gummies.
|
I find there are ways to beat or at least minimise them. If it is a company
I have no intention of using, I don't unsubscribe. Instead I just set a filter
to delete their email. If it is a company I use (like PayPal or Netflix) then
I update my account options so that I do not receive advertising and only receive
important account updates or billing. I must have doe that years ago, as I cannot
remember ever getting spam from PayPal. Google's gmail spam filters also
appear to be really quite good, as my bin frequently has emails supposedly from
big companies that have been identified as spam/scam as it does not come from
the company.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 16:38 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 66 times | | Topic: | Suggestions | |
|
| In Suggestions, zorbanj writes:
| | In Suggestions, yorbrick writes:
| | | |
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.
|
What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.
|
It is misleading because the neutrals are treated the same as the negatives and
they are not the same.
|
They aren't being treated as the same. A store with 90 positives and 10 neutrals
has a score of 90 with a percentage praise of 90%. A store with 90 positives
and 10 negatives has a score of 80 with a percentage praise of 90%. Both have
10 non-positive feedback, hence the percentage praise acting as warning to a
buyer to check why this is by looking at the feedback.
| |
| | As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.
Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.
|
Bad assumption. A buyer should always check the feedback page.
| | I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.
|
The calculation is dodgy now.
| | At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.
|
The current calculation gives a false impression that performance is worse than
it is.
|
It doesn't though. It tells a potential buyer how many (as a percentage)
buyers that leave feedback leave the store positive feedback.
| | | | Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.
|
All well and good, but you cannot treat a neutral as a stand in for a negative,
which is what is being done now. Go ahead buyer, leave neutral feedback because
the transaction didn't warrant a negative, but we're going to tally it
up as a negative anyway.
|
It isn't treating a neutral as a negative. It is treating them both as not
positive.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 13:32 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| | |
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.
|
What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.
As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.
If there are fives stores:
100 positive, 0 neutrals.
100 positive, 1 neutral.
100 positive, 5 neutrals.
100 positive, 10 neutrals.
100 positive, 50 neutrals.
Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.
I'd be annoyed if BL told me a seller was 100% yet had loads of non-positive
feedback that I should have been warned about. I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.
At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.
Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.
Of the fictional stores above, I'd buy from the first two without checking
feedback. I'd check the feedback comments for the third and fourth, and would
disregard the fifth without looking. For the third and fourth, if the neutrals
were all from one buyer, or all for apparently stupid reasons, I'd ignore
them. If there was a consistent pattern such as badly damaged or missing parts
but eventually refunded, I'd treat them more seriously.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 12:49 | | Subject: | Re: How to set up insurance properly? | | Viewed: | 27 times | | Topic: | Shipping | |
|
| In Shipping, Nubs_Select writes:
| | Your carrier must not like good deals wow insurance starts at 50 Cents CAD
for the first $100 over here (some carries a little more) but 4.75 Euros for
20 euros of product is wild
|
I imagine that fee is for tracking to prove it was delivered, as in 'insurance'
against the buyer saying it didn't arrive rather than real insurance for
damage or loss. Here, insurance is relatively cheap compared to the contents
value, so long as you have already factored in / paid for tracking.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 10:11 | | Subject: | Re: NSS | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, eastfieldbricks writes:
| | Hi. What do I need to do. I have had a NSS filed against me. I posted a couple
of items valued at £1.50 via Royal Mail 2nd Class postage. Items never arrived
so I refunded the buyer full amount. I now have this NSS. What do I need to do
please.
|
Ask the buyer to remove the NSS now that they have been refunded. And also upload
evidence of the refund in reply to the NSS being filed. The former should be
faster than the latter, but the buyer might not respond at all. If they don't
respond, stop list them so they cannot do it again in future.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 09:45 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, zorbanj writes:
| | In Suggestions, yorbrick writes:
| |
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.
|
Sliding window where *all* feeeback older than the window falls off. Ebay does
this.
|
That would be fine, if they wanted to show the percentage praise over the past
year or 6 months, or whatever instead of over all time. I'm strongly against
old negative or neutral feedback being ignored but allowing old positive feedback
to counteract against more recent negatives. All feedback needs to be treated
the same in terms of time, unlike what was suggested here.
| | Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
|
Again, that would be fine but they also then need to change what the percentage
is called and probably also decide what the current percentage praise is being
shown for.
Neutral is not praise, but it is still feedback. The percentage praise acts (or
should act) as a warning to buyers to check feedback if it is not 100%. For example,
if a store has 90 positive and 10 neutrals, I think that it should be flagged
up to buyers that the seller is probably not as good as a second store with 90
positives and no neutrals. Both stores would have an overall score of 90 and
if neutrals are ignored when determining the percentage praise, then they would
both have a 100% rating. However, there is a clear difference between the stores.
Should buyers be warned to check feedback in such circumstances, or should it
be hidden in the way the rating is calculated, pretending that both stores have
the same customer feedback.
I also think it is important to remember that an imperfect score of less than
100% does not mean that buyers cannot or will not buy from a particular seller,
but the percentage praise is there to suggest to buyers that they check the feedback
if the feedback is not all positive. They can then judge whether it is important
to them.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 08:13 | | Subject: | Re: Can't give feedback for a shop | | Viewed: | 28 times | | Topic: | Technical Issues | |
|
| In Technical Issues, St4hl writes:
| | Where the feedback button should be, there is an red X, which is not clickable.
|
Is it the order where you didn't pay, and a non-paying buyer warning was
made?
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 05:51 | | Subject: | Re: BEWARE! HACK TRIALS!! | | Viewed: | 73 times | | Topic: | General | |
|
| In General, Stellar writes:
| | In General, Nicolasamico37 writes:
| | In General, 1001bricks writes:
| | In General, Erikmax writes:
| | So is this the way accounts are hacked? If so, Bricklink should place a warning
to prevent this!
|
They did, forum and e-mail, mine received on 06/03/2024, 00:43
|
I had no email about that. But I saw the post on this forum.
Nicolas
|
You might need to have Newsletter enabled here:
https://www.bricklink.com/pref_contact.asp
|
I haven't received the email either, and I am also subscribed to the newsletter.
So the message has not gone to all users, or all newsletter subscribers.
|
|
| Author: | yorbrick | | Posted: | Mar 12, 2024 03:38 | | Subject: | Re: Feedback. Negative and Neutral impact. | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, margaretcm writes:
| | I’m sure this had been suggested before, but I just received my first neutral
feedback (sad day) from a new buyer. I’d be more inclined to be accepting the
neutral if it was from a seasoned bricklinker, but I don’t think these new buyers
realize the impact of their feedback. Honestly, I would even care if it actually
fell off at some point. So here’s my suggestion:
Neutral feedback to fall off of the percentage calculation after 500 orders or
6 months whichever comes second.
Negative feedback to fall off of the percentage calculation after 1000 orders
or 1 year.
I picked 500 and 1000 because they are substantial numbers
There should be room for redemption.
|
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.
|
|
| Author: | yorbrick | | Posted: | Mar 11, 2024 08:24 | | Subject: | Re: Problem with inventory/seller | | Viewed: | 73 times | | Topic: | Problem Order | |
|
| In Problem Order, Bricktrain writes:
| | I recently ordered 6 technic hubs with clips bb0961c01 from a German seller
and received 6 hubs with screws bb1277c01. I contacted the seller who says it
is my fault for ordering the incorrect part. I have sent him pictures of what
I ordered and what he sent me and he still says I was wrong as he checked his
items with the inventory when he parted out the sets. I believe it was set 42129,
as this set was released in two versions, but the catalog and inventory does
not show this. He refuses to accept any responsibility or to check his remaining
stock.
In the meantime I have items I do not want as they are not suitable for some
of my mocs and unable to get any replies from the seller. I did NSS him but have
removed that and now no further contact from him. I am tempted to make a PayPal
claim.
|
Yes, if thy are refusing to acknowledge they have made an error then you can
file a claim through PayPal as they have sent something different to what you
ordered. You should not really have cancelled the NSS.
|
|
| Author: | yorbrick | | Posted: | Mar 11, 2024 05:41 | | Subject: | Re: Open to International Orders! 10% Discount | | Viewed: | 30 times | | Topic: | Sales | |
|
| In Sales, jeraldlee writes:
| | We are now open to all orders from anywhere in the world! 10% off all items in
the store. Sale ends soon!
|
If you want orders, don't spam. You are only allowed to make one sales post
per month. You have made two in a day.
|
|
| Author: | yorbrick | | Posted: | Mar 10, 2024 04:16 | | Subject: | Re: Payment that bounced and I can’t cancel | | Viewed: | 48 times | | Topic: | Problem | |
|
| In Problem, jezzatheshed writes:
| | A buyer bought and paid for an item a week ago and the PayPal payment is still
pending as they used an invalid card(out of date) It seems they can’t pay using
another card as blink is telling them it’s already paid for. I don’t have the
option to cancel the order and it seems the buyer doesn’t either. I don’t want
to refund as I’ve not received any payment. Blink sees the order as no problem..this
is so frustrating.
|
If it is a UK buyer, you could ask them to pay direct through PayPal rather than
onsite PayPal.
|
|
| Author: | yorbrick | | Posted: | Mar 10, 2024 03:20 | | Subject: | Re: Seriously? | | Viewed: | 76 times | | Topic: | Catalog | |
|
| In Catalog, wildchicken13 writes:
| | In Catalog, Saitobricks.ca writes:
| | Then Russell can be a politician
|
If Russell were a politician, he would merge Canada with the U.S.
|
And, like the merges here, most people wouldn't notice any difference.
|
| Author: | yorbrick | | Posted: | Mar 10, 2024 03:17 | | Subject: | Re: Make-up brush as a viable cleaning tool? | | Viewed: | 41 times | | Topic: | General | |
|
| I use almost the exact opposite - something that sucks rather than blows. The
problem with blowing dust is that it has to go somewhere, often just in the air
ready to settle again. It is the same with brushes unless you get one that collects
a lot of dust through static. I prefer the combination of a brush and small desk-vac.
The brush to loosen and tge vac to remove it.
|
|
|
| Author: | yorbrick | | Posted: | Mar 9, 2024 16:11 | | Subject: | Re: Subscribe to threads and topics | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, InanimateReason writes:
| | I'm assuming the suggestion to bookmark means bookmark it in the browser.
That doesn't do anything to let me know when the topic or thread has been
updated. I still have to periodically check the bookmark to see if there are
updates. That solution doesn't scale well nor is it proactive.
In Suggestions, Saitobricks.ca writes:
| | In Suggestions, yorbrick writes:
| | In Suggestions, InanimateReason writes:
| | It would be very helpful to allow members to subscribe to threads and topics.
Particularly for threads if they have participated in the thread.
With all the catalog merges going on, it's unreasonable to expect BL members
to have to monitor hundreds of unrelated posts to know when significant changes
occur. I understand why BL wouldn't want to push notifications to every member
for these changes but allowing us to opt in to discussions that matter to us
would provide an significant and immediate benefit to everyone.
Even being aware of the merges and seeing the list from the first big batch,
I was caught up in a lot of frustration from unexpected consequences and subsequent
merges that didn't receive the same level of attention.
|
Bookmark the thread.
|
How do you do that?
|
|
Do you really want to receive notifications every time a message is posted in
a specific topic? You will be getting multiple notifications a day. Better to
bookmark and check daily / weekly or whenever.
|
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