Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies |
|
| Author: | CE_Tanja  | | Posted: | Jul 5, 2023 15:04 | | Subject: | Announcing the MOC Pop-Up Store Pilot | | Viewed: | 713 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
 |
Admin |
|
|
| BrickLink Administrator |
|
| BrickLink is thrilled to announce the MOC Pop-Up Store pilot
https://www.bricklink.com/v3/moc-pop-up-store/about.page
Going live in late August! This is a test program that allows BrickLink
members to purchase digital building instructions and loose elements of select
BrickLink Designer Program submissions. Buyers will have the choice of ordering
exclusively through BrickLink Marketplace sellers or a combination of Marketplace
sellers and LEGO Pick a Brick. The program will run from August 29th through
mid-November, 2023, after which we will evaluate it and consider next steps.
With the MOC Pop-Up Store, members will be able to purchase the building instructions
and loose parts to build fan designs submitted to BDP Series 1 & Series 2 that
were not selected among the five Finalists for crowdfunding. MOC stands for “My
Own Creation,” a popular acronym for one’s own custom LEGO models popular in
the adult fan of LEGO (AFOL) community.
This creates a win-win-win situation for buyers that have fallen in love with
these designs during BDP crowd validation, BrickLink Marketplace sellers, and
fan designers that have put a huge effort in to their BDP designs. Designers
will receive 80 percent of the sale price of building instructions. The MOC Pop-Up
Store will reach new audiences and drive new sales to Marketplace sellers, while
offering new distribution and monetization opportunities for LEGO fan designers
on the BrickLink platform.
The MOC Pop-Up store is a pilot, so we are only inviting a select group of ~50
BDP fan designers to participate. Select fan designers will receive invitations
throughout July and early August. For questions (and we know you have them),
please visit the MOC Pop-Up Store FAQ
https://www.bricklink.com/v3/moc-pop-up-store/faq.page
Stay tuned for the launch in late August. We’re excited about bringing more fan
designs to life through the BrickLink Marketplace and LEGO Pick a Brick!
|
|
|
| Author: | CE_Tanja | | Posted: | Dec 17, 2022 13:56 | | Subject: | Article about a BrickLink data breach | | Viewed: | 841 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
A report has recently surfaced of a possible data breach on our website, BrickLink.com.
We can assure you, our members, that we have seen no evidence of any breach of
our systems and have no reason to believe that the data you entrust us with has
been compromised.
A short while ago, we were approached by a third party who offered their services
to fix several potential security loopholes they had identified. This third party
is not one of our suppliers and we did not request them to provide any analysis
or diagnosis of our systems.
When we did not engage the services of this third party, they apparently released
this “news” that a security breach could have happened on our site. Whereas it
is true that there is always a small possibility that data could be compromised
on any site, we feel this report unfairly portrays our website as unsafe.
We have invested substantially in our security system and are confident in its
ability to keep your data safe. In addition, we strictly follow the LEGO Group
standards for GDPR compliance and other legal requirements regarding the data
of our users.
Thanks for you attention, and please feel free to contact the Help Desk with
any questions you might have.
The BrickLink Team
|
|
|
|
| Author: | CE_Tanja | | Posted: | Mar 25, 2022 15:17 | | Subject: | Important update reg. Ukraine and Russia | | Viewed: | 67003 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
The LEGO Group released the following statement regarding the war in Ukraine.
Our thoughts are with all the children and families suffering as a result of
the war in Ukraine.
Our priority is the safety of all our colleagues. We are in contact with our
Ukrainian team and are providing ongoing support to ensure their safety. We are
also working to support other colleagues around the world impacted by the escalating
crisis including our team in Russia.
We have paused shipments of products to Russia given the extensive disruption
to the operating environment.
We care deeply about the lasting impact on children and together with the LEGO
Foundation and Ole Kirk’s Fond, we will donate DKK 110 million (approx. USD 16.5
million) to emergency relief efforts, with a focus on providing support for children
and families. The donation will be made to existing partners, including the United
Nations Children’s Fund (UNICEF), Save the Children, and the Danish Red Cross.
This is a volatile and constantly evolving situation which we are monitoring
closely.
What does this mean for BrickLink?
The global payment platforms we use on BrickLink are currently not available
in Russia and deliveries to and from the country are severely disrupted. Given
this, buying and selling activities in Russia will be temporarily deactivated.
Members impacted by this will be informed individually.
We are grateful for everyone in our community and never imagined we would face
a situation such as this or witness the heartbreak and devastation we’re seeing
in Ukraine.
Please continue to adhere to our community guidelines and show each other respect
and support.
Thank you for your understanding.
The BrickLink team
|
|
|
|
|
|
| Author: | CE_Tanja | | Posted: | Dec 6, 2021 12:30 | | Subject: | Organizational change in BrickLink | | Viewed: | 1830 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink Members,
When BrickLink was acquired by the LEGO Group in 2019, we did so with the vision
to get closer to our committed adult fans, and over the past two years, we’ve
invested greatly in supporting and developing BrickLink to better deliver on
your needs.
At the same time, we have seen a significant increase in the LEGO Group’s adult
audience, and we want to build strong, direct relationships with them. Given
BrickLink’s increasingly important role in being a voice for the AFOL community,
we see a need to bring BrickLink closer to the LEGO Group and ensure that their
valuable insights can influence the LEGO Group’s full adult strategy.
As part of the journey to bring BrickLink closer, Marvin Park, formally Vice
President of BrickLink, will become an external advisor, supporting us with his
experience and knowledge about BrickLink.
I would like to warmly thank Marvin for his contribution to BrickLink and the
LEGO Group. Marvin has brought forward a number of strong initiatives that have
been instrumental in shaping BrickLink and developing it to where it is today.
Since the acquisition, he has been dedicated to connecting BrickLink and the
LEGO Group together, while staying focused on creating value for the fans and
the LEGO Group.
The role as Head of BrickLink will be taken on by Casper Thingholm. Casper is
well-positioned to step into this role as he has been intimately involved with
BrickLink over the last two years. This, combined with his solid LEGO leadership
experience and his passion for the fan community, makes me confident that he
will lead the future integration in a smooth and seamless way and enable the
LEGO Group to strongly support BrickLink’s development.
With this change, we will foster closer collaboration, become even better at
developing products that will benefit BrickLink users, and strengthen the voice
of the community towards the LEGO Group.
In this transition and in the future, we are as committed as ever to serving
the AFOL community. Creating value for the BrickLink community and ensuring that
we are meeting their needs will continue to be our top priority and we look forward
to doing even more of that with this change.
Best wishes,
Julia Goldin
Chief Product & Marketing Officer at the LEGO Group
|
|
|
| Author: | CE_Tanja | | Posted: | May 31, 2021 12:03 | | Subject: | Marketplace Panel meeting minutes | | Viewed: | 783 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
Please find the minutes from the first Marketplace Panel meeting.
Minutes from the first Marketplace Panel meeting May 20th. 2021
Agenda
- Panel member introductions
- Marketplace panel program presentation
- Workshop
- BrickLink vision
- Marketplace plan 2021 & Prioritization discussion
- Next steps
Ad. 1 Panel member introductions
We have selected the initial panel members based on criteria such as: Having
both buyers and sellers represented, BrickLink experience, ability to engage
in constructive dialogues about the future of BrickLink and ability to consider
the greater good for the BrickLink sellers and buyers.
The initial panel members are:
Constructibles, SimplyBricks, Dcarmine, Calsbricks, Erkiles, Legoman77, Faro,
BrickCoast
During this first part, all panel members introduced themselves and it is clear
that this is a diverse, multitalented group that are all passionate about BrickLink.
No doubt that this select group will be a fantastic first Marketplace panel.
Ad 2. Marketplace panel program presentation
The structure of the program had been shared with the panel ahead of the meeting,
so in this session, we mainly dug into the basics of the program and collaboration
principles:
4 annual meetings with an opportunity to impact the future development of the
BrickLink Marketplace
Between the meetings we will collaborate through a Teams channel, making it possible
for us to engage outside the meetings as well.
We aim to increase the number of members in the panel to a max of 14 people throughout
the next 1-2 years.
We will invite new members to the Panel annually, to ensure fresh perspectives
by shifting 50% of the panel members with new members meeting above criteria.
We will be promoting the opportunity to sign up for the panel in Q1 2022.
In our collaboration, we will be looking to the future as opposed to the past.
We will be mindful of one another in the dialogues we have, remembering that
we are all in this with the best of intentions.
This panel is focused on the Marketplace specifically. There will be other initiatives
similar to this one, that focus on e.g. Studio, The Catalog, etc.
Ad 3. Workshop
This being the first Panel meeting, we felt a need to make sure we got the frustrations
out of every one’s system, in order to be able to focus on the future of BrickLink,
as opposed to being stuck in the past. This was done in a workshop where everyone
was able to share frustrations but also the things, they love about BrickLink.
Ad 4. BrickLink vision
Marvin Park shared thoughts related to the vision and mission of BrickLink as
a platform through which LEGO fans can also realize their dream designs. As for
the long-term roadmap, it was highlighted how BrickLink marketplace and Studio
can evolve to meet diverse needs of the AFOL community and become an integral
part of the entire LEGO ecosystem.
Ad 5. Marketplace plan 2021 & Prioritization discussion
BrickLink’s new Senior Product Manager Stephen Wilhelm presented the current
Marketplace roadmap. This roadmap is now mainly focused on development related
to VAT compliance rules (initiatives that we are bound to by law and that we
are not able to de-prioritize) and initiatives intended to support e.g., the
ability to lower response rate for new seller verifications, etc. There are several
user experience related initiatives the BrickLink Marketplace team plans to work
on, but we are looking to the Marketplace Panel members to help us prioritize
what enhancements would provide the most value.
Aside from above, several focus areas that we have picked up based on input from
the BrickLink members in general were presented with the intention to prioritize
them. We were not able to finish the prioritization discussions completely at
this meeting, but a couple of things were highlighted as being critical to prioritize:
Seller tools (e.g., Inventory management, store management, seller page updates)
Continue modernization of the BrickLink platform. This is already ongoing, but
we aim to apply more resources later this year.
A few less critical but still impactful areas were introduced:
Telephone support and the ability to have expert engagers to reach out to
Order Item Refund Request (OIRR) & Refund enhancement
Rewriting storefront pages to support mobile / native.
Provide BrickLink shipping methods (preferably one shipping cost per customer)
Overhaul/update payment processes
The above list varies greatly in level of complexity, and we will need to take
all input in to consideration in upcoming plans. Status on above and long-term
plans will be shared in minutes from the next Panel meeting.
A few other things we will be looking in to due to the input from the panel:
Ability for Sellers to make use of BrickLink’s access to Google Analytics.
On-site payment and why some sellers choose not to use this option.
Shipping price calculations based on zones instead of weight (US specific)
Ad 6. Next steps
It was decided to disclose the BrickLink panel members to the general BrickLink
membership base, this is not to be seen as an invitation to reach out to the
panel members directly with input for the Panel, but a way to be transparent
about who is in the panel as per the request of many members. Any ill manor
targeted directly at the Panel members may result in abandonment from BrickLink.
We need everyone’s input!
We have recently taken input from all BrickLink members in the survey, and we
take input regularly in the NPS survey, this input has already played a huge
part in shaping the focus for BrickLink in general and will be part of shaping
the future of BrickLink also.
During the upcoming Panel meetings, we might come across items to prioritize
that are not straight forward, in terms of defining what is best for the majority
of BrickLink members, in these cases, we will have a poll among the members in
general in order to ensure solid facts to back the decisions.
Upcoming meetings
The next meetings are planned for August and November.
Reflections
No doubt that we are blessed to have members on BrickLink that are prepared to
spend hours in their busy lives, participating in dialogue to make sure that
we have the best outside-in perspective we can when deciding how to prioritize
our efforts on BrickLink going forward. This is not something we have been able
to prioritize to the same extent in the past (hence numerous understandable frustrations),
but it is something that we are committed to prioritizing going forward!
BrickLink members, you can be proud of your Panel members, they did an amazing
job in representing you. Everyone spoke freely about critical issues to be addressed,
this is highly appreciated because then we won't have to waste time (mis)interpreting
this and we can get moving on the things that matter.
We hope that you will read this and share any feedback you might have, in this
topic or directly to ce_tanja. We have just started this journey and we are happy
to take your input to the process and adjust along the way.
Thank you!
The BrickLink Team
|
|
|
| Author: | CE_Tanja | | Posted: | May 10, 2021 04:03 | | Subject: | BrickLink Marketplace Panel | | Viewed: | 905 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
We are launching a new initiative on BrickLink called the Marketplace Panel,
the initiative aims to achieve an outside-in driven approach to decision making.
In 4 annual Panel sessions, the purpose is to:
- Ensure and improved prioritization of tasks (development, bug fixes, etc.)
within the Marketplace team, in order to reflect the needs in the Seller and
Buyer community as much as possible.
- To investigate opportunities for improvements to the current setup of the Marketplace.
- To pressure test new opportunities, concepts, legislative requirements, etc.
- Build future strategic plans for the Marketplace
To start out with, we have invited 8 Sellers and Buyers, going forward it will
be possible for all to sign up for Panel participation (we will have a limit
of 10 members per year though).
We have great expectations for this initiative and hopefully this is something
that more people will want to take part in going forward.
The first Panel meeting will take place on May 20th. We will be sharing minutes
with all of you after each of the 4 annual meetings.
The BrickLink Team
|
|
|
