| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | alexwilcox  | | Posted: | Jul 30, 2022 22:15 | | Subject: | Re: Anyone know this part? | | Viewed: | 42 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, SurplusParts writes:
41850
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| Author: | alexwilcox | | Posted: | Jul 27, 2022 03:56 | | Subject: | Re: NSS removal | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, oggy writes:
| | Hi all
I’m looking for help on how to get a NSS removed. I’ve dealt with the problem
by refunding the buyer in full, contacted the buyer multiple times asking them
to remove it and contacted BL 5 times asking them to remove it ( providing the
evidence I refunded the buyer )
But just get ignored
Any help would be appreciated
Cheers Oggy
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Happened to me earlier in the year - only got removed after posting in the forum.
Hopefully your post will do the trick!
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| Author: | alexwilcox | | Posted: | Jul 24, 2022 12:35 | | Subject: | Re: Scottish Terrier | | Viewed: | 44 times | | Topic: | Wanted | |
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| In Wanted, Jayne102 writes:
| | Hello...
I would like to make some Lego Scottish Terrier necklaces. I wonder if anyone
has the correct bricks for this?
Or suggestions about how I might access the correct bricks.
Many thanks,
Jayne
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Create a wanted list with all the parts/quantites you want. (tab is at the top
of the screen next to My BL).
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| Author: | alexwilcox | | Posted: | Jul 19, 2022 10:08 | | Subject: | Re: just one feedback | | Viewed: | 33 times | | Topic: | Feedback | |
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| In Feedback, Arex writes:
| | Hye I'm a new member,
I would just like to sell some star wars lego but I need a good feedback from
a valid member.
So if you read this message would it be possible to have one.
Thank you for readind
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It doesn't work like that!
You need to place an order with someone and get them to leave feedback. The idea
is that you have an understanding of how the site works before you jump straight
into it as well as starting to build a reputation as being trustworthy.
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| Author: | alexwilcox | | Posted: | Jul 19, 2022 08:17 | | Subject: | Re: Record U.K. temps | | Viewed: | 49 times | | Topic: | Off Topic | |
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| In Off Topic, Stuart9 writes:
| | New record already set this morning, temperatures still rising.
England :
39.1 C just recorded in Surrey, top temp had been 38.7 C
Much cooler where I am, thankfully.
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40.2 c just been hit at heathrow. Guess where I work! (glad i'm in the aircon!!)
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| Author: | alexwilcox | | Posted: | Jul 18, 2022 09:28 | | Subject: | Re: Lego Maze made of Maize, Not Lego | | Viewed: | 32 times | | Topic: | Events | |
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| In Events, yorbrick writes:
| | In Events, LegoLDK writes:
It is just a couple of miles from me. The sad thing is once you are in the maze,
it could be any pattern, you wouldn't know.
I wonder what the LEGO lawyers think of it.
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The fact that the head of marketing for UK and Ireland has commented on it i'm
guessing they're ok with it! I wonder if LEGO were contacted beforehand?
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| Author: | alexwilcox | | Posted: | Jul 18, 2022 08:22 | | Subject: | Re: How quickly should sellers resolve problems? | | Viewed: | 39 times | | Topic: | Problem Order | |
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| In Problem Order, Papanours writes:
| | Hello,
I currently have two orders with problems and I'd like to know how much time
on average a seller should be given to 1) answer and acknowledge a complaint
and 2) solve the problem.
Problem 1) fake Lego received (a good copy so seller didn't notice). I immediately
notified the seller and he quickly offered a full refund which I quickly accepted.
2 days later and still no refund.
Problem 2) new minifig delivered with clear blemish on torso (more than a simple
scratch).
I immdeiately sent a message through Bricklink and photos by email. 2 says later
and no reply.
I know this is subjective, but given how serious the problems are (fake Lego
& flawed "new" item) I think it is only reasonable that a seller should act quickly.
However, I am not a seller so I don't know how much work running a store
can be.
How long should I wait before taking the next step (NSS? or Paypal complaint?).
How long should I wait before sending a reminder?
thanks in advance
NT
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Most sellers run their stores part time and have other 'proper' jobs
- obviously some of the larger stores do this full time so really depends on
the seller.
Personally I try and reply as quickly as possible - generally the same/next day.
But it really would depend on the sellers situation.
I think you need to allow a maximum of 7 days for them to reply, maybe a reminder
after 3 or 4 days if no replies.
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| Author: | alexwilcox | | Posted: | Jul 18, 2022 07:48 | | Subject: | Re: Lego Maze made of Maize, Not Lego | | Viewed: | 30 times | | Topic: | Events | |
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| In Events, LegoLDK writes:
Thanks for sharing this! we're heading up that way in 3 weeks time!! might
see if we can visit this place - my kids love maze's!!
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| Author: | alexwilcox | | Posted: | Jul 9, 2022 07:00 | | Subject: | Re: Seller is not responding after 12 days | | Viewed: | 55 times | | Topic: | Buying | |
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| | | | | | | It's been about 12 days since my order and payment and I am confused on what
I should do - the seller has 200+ positive and just 1 neutral review so he seems
legit...
Any suggestions ?
Thx
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If it's not shipped after 10+ days and they're not responding to messages
then I would definitely start the NSS - that will more then likely get their
attention.
Just make sure you cancel the NSS if they do send the order.
Also the fact that you paid by paypal should things not work out then you will
be able to claim your money back through them.
Sorry you're having problems so early on!! most sellers on here are brilliant!!
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| Author: | alexwilcox | | Posted: | Jul 9, 2022 05:15 | | Subject: | Re: Seller is not responding after 12 days | | Viewed: | 48 times | | Topic: | Buying | |
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| In Buying, diasbrikz writes:
| | Hello there guys and lassies !
I am new around here and recently I placed my first 3 BL orders. One from my
country (Romania), one from Italy and one from Germany.
The ppl from Romania wrote to me very soon after placing my order and they shipped
it the second day.
The guy from Italy I spoke on watssap, made the payment and they shipped the
next day.
Well we get to my 3'rd order - the most expensive one around 45Euro from
some store in Germany.After I placed the order I wrote to confirm my order and
to check if all is good - no answer.Fast foward 5 days later, i see that they
read my first message but no reply - i wrote another message - no reply. Fast
forward 5 days checked again - still no reply.I wrote him a mail (outside BL)
no answer till today.
It's been about 12 days since my order and payment and I am confused on what
I should do - the seller has 200+ positive and just 1 neutral review so he seems
legit...
Any suggestions ?
Thx
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Has the order status changed at all? some sellers just don't bother to reply
to messages.
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United Kingdom, England
