Discussion Forum: Messages by pitz8008 (14767)
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 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Mar 28, 2023 21:55
 Subject: Re: ATTN: BrickLink "Trans-Black" Color Change
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 Topic: Catalog
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Catalog, randyf writes:
  Dear BrickLink members,

In May of this year, the LEGO Group plans to release a new color, and this has
implications for the BrickLink catalog and marketplace. The new color being introduced
is 375 Transparent Black, and we believe it will eventually replace LEGO color
111 Transparent Brown.

As most of you know, the greater fan community has for many years referred to
LEGO color 111 Transparent Brown as "Trans-Black". Up until now, this
name has served us well because there was no official LEGO color known as Transparent
Black. Now that the LEGO Group is introducing a color officially known as Transparent
Black, it will cause alignment problems to have the same name being used for
two different colors.

We anticipate that the introduction of this color will cause some disruptions
over the short term, but we have created a plan of action to minimize those disruptions.

The first thing we will do is change the name of the current Trans-Black color
to "Trans-Brown (Old Trans-Black)". This change is scheduled to
take place at the beginning of April. This will ensure that the name change will
be very noticeable within the catalog, set inventories, BrickLink stores, order
summaries, etc., so that the majority of BrickLink users can adjust to the change.

Next, the new color will be added to the catalog as "Trans-Black (2023)"
to make it very obvious that this is a new color and should not be used for older
set inventories and older parts being listed for sale. This addition is expected
to happen at the beginning of May when set 75346 is released and inventoried:

https://www.bricklink.com/message.asp?ID=1398124

After a 6-month transition, we will remove the text in parentheses from both
color names. The older color will then be "Trans-Brown", and the
newer color will be "Trans-Black". This will complete the transition.


Why not just keep the text in parentheses? Seemed like a reasonable plan going
forward. But why not just keep the text in parentheses instead of removing it
after 6 months.
  
--------------------------------------------------------------------------------

The question arises, why have we decided to go the route outlined above rather
than leaving "Trans-Black" aligned to LEGO color 111 Transparent Brown
and creating a new color name for the new LEGO color 375 Transparent Black? There
are several reasons.

First, we want to make sure that we do not create long-term confusion between
these colors, since we believe the new LEGO color 375 Transparent Black will
become the standard color and LEGO color 111 Transparent Brown will become just
another part of the history of the brick system we all know and love. As time
goes by, the older color will not be seen as often and the newer color will be
everywhere. And after what we hope is a relatively short period of time, BrickLink
users will adjust naturally to the change.

Second, coming up with a name for a new color is not an easy task. Although it
looks darker than the current LEGO color 111 Transparent Brown, it doesn't
look much different from what most people would say is some type of "transparent
blackish gray" color. Typically, new color names grow longer over time to
help distinguish from existing colors, so we could end up with something like
"Trans-Very Dark Bluish Gray".

Longer names are something we have come to accept in a catalog that covers the
entire history of LEGO colors, but it helps lower the entry barrier to BrickLink
when we can use simpler names at least for the most common colors. Using the
relatively short names "Trans-Brown" and "Trans-Black" are ideal
instead of retaining "Trans-Black" for the earlier color and creating
a longer name for the new color.

Finally, aligning the names of the two colors with the official LEGO color names
helps us future-proof the BrickLink catalog. By aligning these color names now,
we make sure that any other colors the LEGO Group may introduce within this range
in the future would not cause any further issues.

Thank you for your patience as we make this transition.

The BrickLink Catalog Administrative Team
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Mar 18, 2023 22:04
 Subject: Re: What's the correct process - bogus chargeback
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 Topic: Help
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Help, FigBits writes:
  A buyer placed an order in my store in January. I shipped it out. A month later,
they file a chargeback with their credit card company, saying they did not authorize
the payment. (NOT that the item didn't arrive, but that the payment itself
should never have been charged to their card.)

Another month later, Paypal sides with them, and reverses the payment and charges
me a $20 fee on top of it.

I looked at their feedback today, and it appears they have done this to at least
one other seller recently.

Too much time has passed for me to file a non-paying buyer (and the rules seem
to indicate that it would be removed even if it was still in the timeframe).
It's too late to change my feedback for them.

What is the official process for me?

yannbellucci if anyone is curious.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Mar 9, 2023 18:31
 Subject: Re: Drop shipper
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 Topic: Help
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Help, Zixx writes:
  As long as they provide the correct address for the label on Paypal, you're
fine. If you have a store, you're trying to makes sales, right?

And don't include an invoice. They kindly asked you not to and you are getting
an extra sale from their efforts to sell on a different platform. One could view
it as someone finding customers for you. Personally, I'd prefer to have their
repeat business as a seller than to "make a point" and get no sales from
them.

But hey, that's just my three cents . . .


+1,000,000,000
  




In Help, ImperialFleet writes:
  Someone has now placed an order 3 times over the course of a couple months, but
all with all different accounts. There previous ones got deleted. The address
is different, but the account name is the same, along with the same message of
pls don't use invoice. Idk what to do? Report them for multiple accounts?
I can't prove it, but it's not a coincidence with same name and note

Thanks
mba
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 22, 2023 10:58
 Subject: Re: Lying store owner!
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 Topic: Help
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Help, pcthurman writes:
  In Help, wildchicken13 writes:
  In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.

The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.

Cass T


Not all packages get scanned in nowadays. And, yes, are you drop shipping these?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 16, 2023 15:52
 Subject: Re: US buyer using freight forwarder to Russia
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 Topic: Help
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Help, Alizarin writes:
  Hello,

I recently received an order from a new user (0 Feedback) with an address in
Delaware, USA. The address is for a freight forwarding company (Shiptor, 1600
Johnson Way, New Castle, DE), which is a Russian company and will ship into Russia.
The phone number they provide has been linked multiple times to scams. I do not
ship to Russia, do not want to ship to Russia, and have no future plans to do
so either. I think this user is trying to get around sanctions and/or customs
fees.

When this buyer first contacted me, I was a little suspect of them, but I have
had other new buyers act in similar ways, and they were great buyers. After I
emailed photos of the set (75227) to the buyer, I got a response almost immediately,
and it sounded very different to the previous message that I had received. This
started to raise red flags for me, but after I got the shipping address I knew
something fishy was going on.

They requested an invoice, which I have not filled out yet, so I have not received
payment yet either.

Do I have any justification to cancel the order, or do I have to go through with
it?

Any help or insight would be appreciated,

Thanks,

-Alizarin


If the Paypal and Bricklink addresses match, mail the package and be done with
it.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 16, 2023 07:02
 Subject: Re: BL Protect Sellers? or do own Detective Work?
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 Topic: General
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, infinibrix writes:
  In General, wildchicken13 writes:
  
I think what Sylvain is saying is that it's not sellers' responsibility
to investigate buyers' behavior. If you suspect that a buyer may be committing
fraud, simply report it to the proper authorities (BrickLink, PayPal, etc.) and
let them take care of it.

And how do I report anything to Bricklink if I don’t suspect anything? Without
consulting other sellers I have little to suspect as packages sometimes go missing
right? Besides Bricklink read the forum and I’m sure will contact me if they
feel any action can and should be taken as for paypal try reporting anything
to them without proof of postage and see how far you get with that? These are
simple and basic steps to protect myself and other sellers but people are talking
like I’m some kind of vigilante!
  
To extend your analogy, if you see your neighbor's shed being raided by thieves,
you're probably better off calling the police than investigating the thieves.

Your reading my analogy wrong... as my point was to do something rather than
nothing! Either way personally if I see thieves breaking into my neighbours shed
I’d disturb them from my window and quickly inform my neighbour as by the time
the cops have been informed and arrive the thieves will have a sack full of stuff
and be long gone!

This is actually the best point of the whole thread. This whole "report it
to the police and authorities" might be the dumbest thing I've ever read.
Yeah, the police are really going to look into a few Lego transactions worth
30-50 dollars spread all around the world. Talk about just arguing for the sake
of arguing. But let's say Infinibrix did decide to completely waste his time
and report it to the police, what is he suppose to report to the police "I
sent a package to someone and they say they didn't receive it and then I
sent a refund"? You people are kidding me right? The only person who might
get in trouble would be Infinibrix for wasting the police's time. However,
if Infinibrix was insane enough to go to the police, don't you think they
would take his complaint a bit more seriously if he uncovered a pattern of fraud
from this buyer against other people as well. Same goes if you switch out reporting
this buyer to Bricklink instead of the police. I shouldn't be, but I am actually
shocked that anyone would think Infinibrix did the slightest thing wrong here.
And I am stunned that anyone would think the police would do a single thing in
this scenario. In my humble opinion, well done Infinibrix.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 15, 2023 17:36
 Subject: Re: BL Protect Sellers? or do own Detective Work?
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, 1001bricks writes:
  
  
  Because I don't think it's right for you to investigate on buyers asking
infos from other sellers.

and I don't think its right for buyers to blatantly rip sellers off but they
still get away with doing it and so who's the big offender here?

It's not your role.

It's his order. His money. His potential negative feedback. I think that
makes it his role to look into if he's being scammed.
  
Contact PayPal, BrickLink administration, Police, authorities.


  Either way how is me asking a seller about their own experience dealing with
a buyer any different to reading what a seller had to say about a buyer in feedback?

Feedback is given by both seller and buyer voluntarily.
It's given with consent and knowledge it'll be public data.

Privacy is an important subject nowadays.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 14, 2023 16:21
 Subject: Re: GLITCH PROBLEM
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 Topic: General
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, BrickBrokers writes:
  Same here. No orders today and we normally receive several. One buyer did message
us that something seemed funky on his end. We have his PayPal payment but no
order to fill on our side?!

In General, pitz8008 writes:
  I just received two payments in my paypal account but neither of the orders are
showing up on Bricklink. The following is a message I received from one of the
buyer's.

Hello,

I just attempted to order 1x 3626cpb2064 and 1x 973pb0647 listed in your store,
but when I attempted to confirm the order after authorizing the payment on PayPal,
the page crashed. When I reloaded, the order didn't appear to go through,
but
the items were shown to no longer be in stock on your store.

Did those items happen to sell while I was in the process of ordering or was
this a glitch on BrickLink's part? The payment doesn't appear on my PayPal
history.

Thanks,

Jacob....

Anyone else or any ideas? I received two orders earlier without any issues.

I have received 3 orders since I posted about the two missing orders. All 3 went
through like normal. I just refunded the payments for the other two orders. One
of the orders sent the parts to my stockroom. The other order never subtracted
the parts from my inventory.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 14, 2023 12:27
 Subject: Re: GLITCH PROBLEM
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 Topic: General
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, Emporiosa writes:
  
  Anyone else or any ideas? I received two orders earlier without any issues.

Are you seeing anything in the "In Progress" section of your orders?
Often ones in this glitched state are there until they get resolved.

Nope. The two orders aren't showing up at all. The same buyer just messaged
me again and said he just experienced the same problem when trying to buy from
another seller.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 14, 2023 12:17
 Subject: GLITCH PROBLEM
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
I just received two payments in my paypal account but neither of the orders are
showing up on Bricklink. The following is a message I received from one of the
buyer's.

Hello,

I just attempted to order 1x 3626cpb2064 and 1x 973pb0647 listed in your store,
but when I attempted to confirm the order after authorizing the payment on PayPal,
the page crashed. When I reloaded, the order didn't appear to go through,
but
the items were shown to no longer be in stock on your store.

Did those items happen to sell while I was in the process of ordering or was
this a glitch on BrickLink's part? The payment doesn't appear on my PayPal
history.

Thanks,

Jacob....

Anyone else or any ideas? I received two orders earlier without any issues.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 22:14
 Subject: Re: Questions about condition expectations
 Viewed: 47 times
 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, pitz8008 writes:
  In Problem Order, yorbrick writes:
  
   I see no problem whatsoever with the figures in the middle photo.

I imagine the cracks in the feet.

I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".

I’m sorry for the cracked and discolored figures. Their condition should have
been noted, I’ll do my best to make sure it doesn’t happen in the future.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 16:29
 Subject: Re: Questions about condition expectations
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 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, lukereiser writes:
  Although he left out the multiple emails telling me that this is what "used"
condition should cover, and if I don't want to accept damaged and discolored
figs I should buy new.... this is generally right. He absolutely gaslit me telling
me my expectations were way off base and that "Used" figs should cover
this level of discoloration. But yes altogether that's where we landed after
basically being berated and gaslit he "graciously" offered to accept
a return for the damaged figs lol

I had to email multiple times back and forth JUST for him to cover the obviously
extremely damaged figures, he basically disputed every concern of mine except
maybe the nicked head and wrong fig (I mean i don't think you CAN really
dispute that, if you could he probably would of....)

The fig it's standing next to is another fig I bought used from Bricklink,
along with the hundreds of other figs I've purchased used off Bricklink which
were not severely discolored.

Obviously I will return the figs I promised to return that he has already refunded
me for. The rest of the figs have issues, although not as significant and generally
are just beat up and not salable. I would probably have to give a 50% discount
to sell the remaining figs, as I would NEVER sell figs in this condition without
disclosing it to the buyer.

Pitz - You will need to provide me a shipping label, I'm not paying to ship
these figs back and relying on your professionalism and honesty (as clearly we've
established those are in question)

So many lies and half truths, I'm not continuing with this nonsense whatsoever.
You received the refund that you wanted. I literally agreed with everything you
wanted and said other than the "cracked feet" which I think is absurd
and somehow none of it is good enough. I also sent you 5 dollars to cover postage
since I have no clue how to send a label. I mean, we came to an agreement last
night. Everything that you wanted. I have no idea why you want to continue arguing
and discussing something that was already handled. And under zero circumstances
did I ever "berate" you. You even asked me for my address last night
after I sent you your refund and now that's not good enough either. I'm
100% done with this issue. Please send me the figures that I've already refunded
you for and paid the shipping for.
  
In Problem Order, pitz8008 writes:
  In Problem Order, Nubs_Select writes:
  In Problem Order, lukereiser writes:
  Honestly I'm sure of how to proceed at this point, after he basically berated
me he eventually offered a $6 refund and when I refused to accept he continued
to tell me that this was what used legos should look like and that my expectations
are unreasonable and crazy.

He eventually refunded for the 5 worst figs (serious foot cracks, severe discoloration,
wrong fig, etc) and wants me to pay for shipping to send them back.

Honestly the rest of the figs are also pretty beat up but are already mixed with
my collection or else I would probably just ask to return them all and have him
provide a shipping label. The other figs have loose arms, discoloration (but
not quite as severe), nicks and bumps, and basically are the most beat up figs
I've received in the hundreds of minifigs I've received.

Also this is the only problem I've ever had with a Bricklink order, or a
Lego order period. I'm not a complainer/problem starter, but this guy has
really got on my nerves

I'm wondering if I should request a refund for half the order cost or something.
Honestly it would be reasonable to pay 50% less for figs this badly beat up.

FOR THOSE WHO WANT TO KNOW THE BRICKLINK SELLER IS "The Pitz Playhouse"

Alrighty. This should be fun. I originally gave a 6 dollar refund without seeing
any photos. After seeing the photos. I then offered another 6 dollar refund.
I freely admitted that the figure in the first photo was discolored. I don't
feel it is excessively discolored. And it sure makes it look alot more discolored
when standing right next to a brand new figure. I see no problem whatsoever with
the figures in the middle photo. And obviously I apologized for the oversight
with the head and torso in the bottom figure. I obviously missed those dents
otherwise I would have just thrown them in the garbage. After giving the 6 dollar
refund already, I then offered another 15 dollar refund for a total of a 21
dollar refund for the parts that were damaged and I did NOT want them returned.
I also said to the buyer he was more than welcome to return the entire order
and I would refund the entire order. Neither of these options were good enough
for the buyer. The buyer then stated he wanted a 42$ refund for the figures and
he would return them. I said ok and I then refunded the buyer the 42$ last night
before the buyer even shipped the figures back. I then also messaged the buyer
this morning that after I receive the returned figures I would then refund another
4 dollars to cover the cost of shipping. And that is the real story.
  
starting to sound a bit familiar if my memory serves me correctly

  In Problem Order, calebfishn writes:
  My eyes aren't so sharp, but I see cracks and teeth marks, and significant
yellowing.

There is no excuse.

All of these problems are required to be mentioned in the listing comments field.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 15:22
 Subject: Re: Questions about condition expectations
 Viewed: 33 times
 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, Stuart9 writes:
  Seriously ?

It’s quite common to find the legs with cracked feet on the reverse at the base.



In Problem Order, pitz8008 writes:
  In Problem Order, yorbrick writes:
  
   I see no problem whatsoever with the figures in the middle photo.

I imagine the cracks in the feet.

I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".


I have never received a single message about cracked feet before or ever heard
of this.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 15:17
 Subject: Re: Questions about condition expectations
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 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, yorbrick writes:
  
   I see no problem whatsoever with the figures in the middle photo.

I imagine the cracks in the feet.

I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 14:57
 Subject: Re: Questions about condition expectations
 Viewed: 45 times
 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, Nubs_Select writes:
  In Problem Order, lukereiser writes:
  Honestly I'm sure of how to proceed at this point, after he basically berated
me he eventually offered a $6 refund and when I refused to accept he continued
to tell me that this was what used legos should look like and that my expectations
are unreasonable and crazy.

He eventually refunded for the 5 worst figs (serious foot cracks, severe discoloration,
wrong fig, etc) and wants me to pay for shipping to send them back.

Honestly the rest of the figs are also pretty beat up but are already mixed with
my collection or else I would probably just ask to return them all and have him
provide a shipping label. The other figs have loose arms, discoloration (but
not quite as severe), nicks and bumps, and basically are the most beat up figs
I've received in the hundreds of minifigs I've received.

Also this is the only problem I've ever had with a Bricklink order, or a
Lego order period. I'm not a complainer/problem starter, but this guy has
really got on my nerves

I'm wondering if I should request a refund for half the order cost or something.
Honestly it would be reasonable to pay 50% less for figs this badly beat up.

FOR THOSE WHO WANT TO KNOW THE BRICKLINK SELLER IS "The Pitz Playhouse"

Alrighty. This should be fun. I originally gave a 6 dollar refund without seeing
any photos. After seeing the photos. I then offered another 6 dollar refund.
I freely admitted that the figure in the first photo was discolored. I don't
feel it is excessively discolored. And it sure makes it look alot more discolored
when standing right next to a brand new figure. I see no problem whatsoever with
the figures in the middle photo. And obviously I apologized for the oversight
with the head and torso in the bottom figure. I obviously missed those dents
otherwise I would have just thrown them in the garbage. After giving the 6 dollar
refund already, I then offered another 15 dollar refund for a total of a 21
dollar refund for the parts that were damaged and I did NOT want them returned.
I also said to the buyer he was more than welcome to return the entire order
and I would refund the entire order. Neither of these options were good enough
for the buyer. The buyer then stated he wanted a 42$ refund for the figures and
he would return them. I said ok and I then refunded the buyer the 42$ last night
before the buyer even shipped the figures back. I then also messaged the buyer
this morning that after I receive the returned figures I would then refund another
4 dollars to cover the cost of shipping. And that is the real story.
  
starting to sound a bit familiar if my memory serves me correctly

  In Problem Order, calebfishn writes:
  My eyes aren't so sharp, but I see cracks and teeth marks, and significant
yellowing.

There is no excuse.

All of these problems are required to be mentioned in the listing comments field.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 8, 2023 10:47
 Subject: Re: Rare piece lost in mail - what happens now?
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, 1001bricks writes:
  
  
  You may also receive negative feedback from him as the NSS will most likely be
removed by BL.
Though, you can include something like see the Message 1391875
on the forum so people can read the whole reason and details why you left a
negative feedback.

I don't know, just looking at the wording, "Non Shipping Seller",
it really doesn't seem to apply here.

You order me a 100$ order.

I ship a bag of sea sand to a random inexistant address close to yours.

Tracking shows it's shipped to your place, but it's lost.
Did I ship your order?



While I agree that your example would constitute a Non Shipping Seller, I don't
believe that is what is taking place here. The buyer isn't accusing the seller
of not shipping the order in this case. They are complaining that the order has
not been received. Which I agree with the seller for being upset about that.
However, the buyer is not accusing the seller of not shipping their order. Hence
the wording of "Non Shipping Seller" not applying here. Again, that's
if we are going to take "Non Shipping Seller" for what the words would
appear to mean.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 8, 2023 08:16
 Subject: Re: Rare piece lost in mail - what happens now?
 Viewed: 41 times
 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, SezaR writes:
  In Problem Order, Gaston.La.Brick writes:
  Since the seller wasn't planning to do take his responsibility and you were
forced to use the PayPal seller protection, I advise you to:
1) open a NSS to avoid a negative feedback from the seller

The NSS is valid. Because
- The seller indeed shipped. The tracking shows it is stuck somewhere.
- Even if the seller did not shipped, the payment is refunded.

If only one of the above-mentioned cases happen, the help desk removes the NSS
strike if the seller submit documents. After that, the seller can leave his feedback.

  2) after NSS is finished, put a negative comment for the seller to warn other
buyers this is a seller who doesn't want to refund when the parcel doesn't
arrive

You may also receive negative feedback from him as the NSS will most likely be
removed by BL.
Though, you can include something like see the Message 1391875
on the forum so people can read the whole reason and details why you left a
negative feedback.

I don't know, just looking at the wording, "Non Shipping Seller",
it really doesn't seem to apply here. I remember back when words and definitions
actually used to mean something.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 3, 2023 02:16
 Subject: Re: More reason to love Bricklink!
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Off Topic, Nubs_Select writes:
  Currently happening on the site that rhymes with radioactive decay


I actually pay about 25% fees on ebay due to promoted listings. I just adjust
my prices accordingly and have no problem with ebay fees. I make an insane amount
of sales on Ebay. Well worth whatever fees they want to charge.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 2, 2023 17:00
 Subject: Re: SLOW ADDING PARTS
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, pitz8008 writes:
  The site is running pretty slow for me when I click on "add to store inventory".
Anybody else?


That round circle keeps going around and around. Either takes forever to add
a part or getting a bunch of 500 internal errors.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 2, 2023 16:51
 Subject: SLOW ADDING PARTS
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
The site is running pretty slow for me when I click on "add to store inventory".
Anybody else?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 27, 2023 13:25
 Subject: Re: New buyer posts hasty negative feedback
 Viewed: 70 times
 Topic: Help
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Help, brickablocks writes:
  I have been here since 2013, so having a new and novel experience on the site
at this time is surprising, but here goes...

I received an order on Saturday. The buyer sent an email on Monday to ask if
I had received paypal payment. I'm sorry, but I don't prioritize responding
to questions that can be answered by looking at your own paypal account. I would
have gotten around to it, I just didn't immediately jump on the task. Anyhow
- the very next day I see that I have received my first negative feedback since
itsagoodyear filed retaliatory feedback in 2020, and before that a neg in 2016.
They also reported me on paypal and got a refund there.

So, all in all 3 days have passed since the order was placed. 2 of those being
weekend days. I technically have a non-paying buyer here because I am well within
my store terms, and they got their money back without cancelling the order.

I guess I am ranting about as much as i am simply asking... am i the asshole
here? I also cancelled the order and now I think I cannot even file a nonpaying
buyer alert. That is fine though, I'm going to move on after this therapeutic
question any way.


While I agree the buyer is a jerkstore, it would have taken you less than 5 seconds
to type "Yes, I received your payment" when you saw the message. Something
tells me that 5 seconds spent would have saved you quite a bit of time and hassle
since.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 27, 2023 10:43
 Subject: Re: Tell Me: What Do Sellers Want Most?
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, dcarmine writes:
  Most of you know that I am on the BrickLink Marketplace Panel group of which
Admin Tanja. We will be meeting next Wed, Feb 1, and I need some seller feedback
to share with the group.

During the last meeting we were told that the plan for seller tools was scraped
because what was being developed did not fit in with the plan for the new site.
(Yes there is a plan to write a new site). Yes, I am MORE than disappointed that
we, once again, are not getting anything new to help us.

So I am wanting your seller input that can get us a few things now, to work with
this site, to hold us over until the new site is done. My recollection is the
next two years.

I have a few pet peeves that I will be sharing, but I want to hear your annoyances.
I know they are many, hit me. I'll do what I can.

Post here or PM me, either way is fine.

Thanks
Donna Carmine
Nebraska Brick Store



COMMUNICATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 12, 2023 09:06
 Subject: Re: Eat my dust, Bezos!
 Viewed: 45 times
 Topic: Shipping
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Shipping, WILYKAT writes:
  In Shipping, popsicle writes:
  ... once again, that is

Order place at 14:02 PST
Acceptance scan by USPS at 14:38 PST

-36 mins

Though it might not end-up as our our best delivered time:
https://www.bricklink.com/message.asp?ID=1365998
https://www.bricklink.com/message.asp?ID=1250782

It is the best handoff time and a pretty darn good start to best delivered time

Okay, sometimes the planets just align and things just click. Something we all
experience from time-to-time

-popsicle

The all time fastest service was less than 24 hours from shipment to delivered.
The seller happened to be a short drive away and the package just did a 180 once
reaching Detroit before coming to me.

Mail service through Detroit have been sucking for the last few years, since
just before pandemic when certain someone tried to screw around with USPS.

Well if that's true then why hasn't a certain someone fixed it in the
last two years?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 11, 2023 05:52
 Subject: Re: Fake tricorne hat?
 Viewed: 63 times
 Topic: Catalog
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Catalog, WilliamRaine writes:
  In Catalog, peregrinator writes:
  In Catalog, WilliamRaine writes:
  I just got this hat and it looks....suspicious. What do you guys think? Is it
a new mold or a fake? I have it next to two legit vintage hats

The color looks a bit off to me, not sure whether that's within the normal
variation for reddish brown. Unless it's old brown

On top of that I just tried putting some feathers in it, they don't fit.....gotta
be a fake then

The color doesn't look right to me.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 5, 2023 12:43
 Subject: DUPLICATE ORDER
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
Received 2 orders from the same buyer for the same amount minutes apart. But
only received payment in paypal for one of the orders and this is what the 2nd
order states when I click on it.............

Order SummaryIssue refund / Report problem
Order Date: Jan 5, 2023 12:12
Payment By: PayPal (Onsite)
Payment In: US Dollar
Order Status: Paid
Changed: Jan 5, 2023 12:12
Total Items: 7
Unique Items (Lots): 1
Invoiced: Jan 5, 2023 12:07
Shipping Method: Instant Checkout
Howdy and thanks for visiting. Please contact me with any questions or concerns.
Enjoy your Lego. Hope to see you again. And have a great day.
Order Total: US $0.14
Shipping: US $5.95
Insurance: US $0.00
Additional Charges 1: US $0.00
Additional Charges 2: US $0.00
Credit: US $0.00
Indiana Sales Tax: US $0.43
Grand Total: US $6.52
Orders in this Store: 2
Items in Order
(There is no detail information available for this order)


Notice that line last in parenthesis. That's the last thing that appears
on the order page when I click on the order. Anybody else have this happen to
them?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 30, 2022 05:38
 Subject: Re: Would you trust this seller?
 Viewed: 107 times
 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, belldandy writes:
  Here was the description of the items:

Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented

So I asked this:

I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.

His response:

We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?

Me:

Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.

Him:

What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.

I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.

If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.

Me:

I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?

Him:

I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.

If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries

Thank you

If you missed the item description of condition I have copied it below for you
to review again:

"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "

Me:

You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.

Him:

Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.

You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.

If you want to get out of the order please submit a cancellation request via
NPX and we can move on.

Thank you

***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***

Me:

You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.

Him:

Please utilize the resources from prior messages.


The only person I don't trust in this thread is the OP.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 29, 2022 07:17
 Subject: Re: Have i Been scammed?
 Viewed: 67 times
 Topic: Problem Order
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Problem Order, legoaccount2 writes:
  I have recently ordered from a seller in hong kong

i got the sets for very good value and the payment is pending

i am wondering if the are going to scam me for my money

they have not responded to my emails or messages and the payment is still pending
i have waited 2 days and they still haven't responded

i contacted bricklink about it and they haven't responded either

what should i do?

Since your payment is pending you haven't actually paid for the item yet.
The seller isn't going to send you anything until payment is received for
the item. And you thought it would be a good idea to leave the seller a negative
feedback after two days when you haven't even paid for your item yet? Yowzers.
You are now currently blocked from buying from almost every store on Bricklink.
And I get a feeling you are also going to make a good number of stoplists as
well.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 28, 2022 06:10
 Subject: Re: 6.4 earthquake shelves not secured :^(
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 Topic: Selling
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Selling, Nubs_Select writes:
  In Selling, SDF_Bricks writes:
  In Selling, wendybrowne writes:
  In Selling, maggiec writes:
  In Selling, wendybrowne writes:
  Tip, secure the shelving in your store,
I learned the hard way, we had a 6.4 quake and my stock went flying all over,
have store closed for cleanup. My house had a lot of broken glass but the time
consuming store clean up is wicked. I am in northern Calif , we don't have
hurricanes or tornados but it is earthquake county. Has any of you had a flood,
tornado, hurricane, or other natural disaster that affected your store? Please
share your experience

My mother lives in Napa county and she had similar issues after the 2014 Napa
earthquake. We came down to her house later that morning, and as you turned
onto her street you could hear vacuum cleaners going at practically every house
on the block cleaning up the glass, etc. After that my husband went ahead and
attached her entertainment center to the wall with brackets.

As for other disasters, I lost all of my store inventory as well as my own personal
LEGO collection in the 2020 LNU Lightning Complex fires that swept through part
of Northern California and burned down our house and everything we owned. I
haven't reopened my store since then, and at this point it is doubtful I
will accumulate enough inventory to ever reopen.


Thanks for the reply! I Remember the lightening complex fires well, i'm in
Humboldt county, sorry to hear of your loss. that must be devastating! Thats
one of my biggest fears!

No such concern here (I'm in Chicago)

You must be brave to think that things are much better there

hahahahahaha Nub's isn't even from America and gets it. At this point
all you can do is chuckle.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 22, 2022 12:00
 Subject: Re: "FIGURE IT OUT" SITE
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 Topic: General
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?


Looks like it's working again.......SWEEEEEEEEEET!!!!!!
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 22, 2022 08:45
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, LeeGo73 writes:
  In General, pitz8008 writes:
  In General, LeeGo73 writes:
  Just did another search and it generate this BL search "-Dual, -, -, Blocked
Open Stud"
Do you get the same type of result, or something with points instead of commas?


In General, pitz8008 writes:
  In General, LeeGo73 writes:
  Just tried some searches, works for me.

In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?


So it doesn't work for 3 people in America but works for two people overseas.
Makes zero sense to me.

You're using it for the heads. It worked for me for the heads. I don't
use it for the heads but I was just checking yesterday to see if it worked for
the heads. Can you try using it for the torsos and see if it works? It's
the torsos that is not working for me.

It works when I only select torso color, but not when selecting arm/hand color.
The additional terms work.

Yep, that's what I was asking.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 22, 2022 06:42
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, LeeGo73 writes:
  Just did another search and it generate this BL search "-Dual, -, -, Blocked
Open Stud"
Do you get the same type of result, or something with points instead of commas?


In General, pitz8008 writes:
  In General, LeeGo73 writes:
  Just tried some searches, works for me.

In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?


So it doesn't work for 3 people in America but works for two people overseas.
Makes zero sense to me.

You're using it for the heads. It worked for me for the heads. I don't
use it for the heads but I was just checking yesterday to see if it worked for
the heads. Can you try using it for the torsos and see if it works? It's
the torsos that is not working for me.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 22, 2022 05:03
 Subject: Re: Searching using "quotes" not working
 Viewed: 31 times
 Topic: Technical Issues
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Technical Issues, Stellar writes:
  For example this search:

https://www.bricklink.com/catalogList.asp?pg=1&q=black+arms%2C+yellow+hands&catLike=W&sortBy=N&sortAsc=A&catType=P&v=2

Without the quotes it gets a list of 406 items...

And putting the quotes turns 0 results...

With the quotes to search exact terms it would be a quite smaller list to check...
as before.

At least in BrickStore it still works:

PD: if this is regarding the data article please fix the issue but not removing
functionality from the site, thanks.


I assume this is why the "Figure It Out" site is not working.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 22, 2022 04:56
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, LeeGo73 writes:
  Just tried some searches, works for me.

In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?


So it doesn't work for 3 people in America but works for two people overseas.
Makes zero sense to me.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 22, 2022 04:34
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, novabrick writes:
  In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

I usually use the goatleg clone:

https://avbricks.no/#/avsearch

which still works great for me.

Regards

Christian

Yes, I checked that one as well. That one is not working for me either. Are you
sure it is still working for you?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 21, 2022 20:39
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
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Store: 0 The Pitz Playhouse
In General, randyipp writes:
  In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

Looks like they changed the way the search works with quotes, it doesn't
work with them at all any more.

I also agree that it is much faster, though that is not really relevant to the
post.

Had a feeling it had something to do with the quotes. Just tried another site
like the one I mentioned and that didn't work either.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 21, 2022 20:09
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In General, Nubs_Select writes:
  In General, pitz8008 writes:
  In General, Nubs_Select writes:
  In General, pitz8008 writes:
  In General, Nubs_Select writes:
  In General, yorbrick writes:
  In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

I write them by hand.

Black (without quotes) for the torso colour, "light nougat hands" "reddish
brown arms" for other parts of the assembly.

+1 its super simple to do som I'm confused why so many people always use
other sites for it
for example
White torso arms yellow white buttons
will get you every white torso with arms and hands/pattern that is white and
yellow and there are buttons on the torso


Because the other site is remarkably faster than typing that on Bricklink.

don't you still have to type all the same stuff or select it from dropdowns?
it took me less then 5 seconds on bricklink to type that out so how much faster
can it be on another site?

It's dropdowns. And the most popular colors are bunched together. You can
also write something in like "button"if you want to. But the torso, arms,
and hands are all dropdowns.

I don't know about you put using a drop down and finding the right colour
and then clicking on it seams to be something that takes longer then just writing
a colour that's usually only like 4-5 letters long for most of them

It's much faster.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 21, 2022 20:01
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In General, Nubs_Select writes:
  In General, pitz8008 writes:
  In General, Nubs_Select writes:
  In General, yorbrick writes:
  In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

I write them by hand.

Black (without quotes) for the torso colour, "light nougat hands" "reddish
brown arms" for other parts of the assembly.

+1 its super simple to do som I'm confused why so many people always use
other sites for it
for example
White torso arms yellow white buttons
will get you every white torso with arms and hands/pattern that is white and
yellow and there are buttons on the torso


Because the other site is remarkably faster than typing that on Bricklink.

don't you still have to type all the same stuff or select it from dropdowns?
it took me less then 5 seconds on bricklink to type that out so how much faster
can it be on another site?

It's dropdowns. And the most popular colors are bunched together. You can
also write something in like "button"if you want to. But the torso, arms,
and hands are all dropdowns.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 21, 2022 19:37
 Subject: Re: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In General, Nubs_Select writes:
  In General, yorbrick writes:
  In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

I write them by hand.

Black (without quotes) for the torso colour, "light nougat hands" "reddish
brown arms" for other parts of the assembly.

+1 its super simple to do som I'm confused why so many people always use
other sites for it
for example
White torso arms yellow white buttons
will get you every white torso with arms and hands/pattern that is white and
yellow and there are buttons on the torso


Because the other site is remarkably faster than typing that on Bricklink.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 21, 2022 18:23
 Subject: "FIGURE IT OUT" SITE
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pitz8008 (14767)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 16, 2022 08:36
 Subject: Re: NSS help
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 Topic: Help
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Help, tons_of_bricks writes:
  In Help, tons_of_bricks writes:
  So how does the NSS fully work? Buyer contacted us saying it had been two weeks
and he wanted his order shipped. We checked and we had shipped it out a couple
days after the order was placed, and the tracking showed it was delivered several
days earlier. We told him such and he responded with an NSS. We've asked
him 3 times to take it down and that if he verifies he didn't receive the
order, we'd refund him. No response. Yesterday marked the day he could cancel
the order and finish the NSS, and he hasn't done that either. I have a feeling
he's not going to do anything. So what happens in this case? Will the NSS
automatically drop?

Thanks everyone! We'll see what happens.

I think it's preposterous the amount of hoops and time it takes to get an
NSS removed.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 15, 2022 04:54
 Subject: Re: Desperation, never a good thing...
 Viewed: 72 times
 Topic: Shipping
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Shipping, popsicle writes:
  Let’s hope this type of problem doesn’t become cumulative and a trend of things
to come. Between the wording and being posted throughout the lobby inside and
out, it has the stench of desperation.

I’ve got that feeling, it somehow isn’t just here in the Pacific Northwest.

Though it kinda ties into this conversation I had with our carrier 3 months ago
https://www.bricklink.com/message.asp?ID=1365998


The USPS of The Chicagoland seems to be in lockstep with the USPS of The Pacific
Northwest.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 8, 2022 15:28
 Subject: Re: Fees cut into margins with high shipping cost
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 Topic: Selling
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Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Selling, ffilz writes:
  In Selling, jbroman writes:
  In Selling, ffilz writes:
  I just got a $20 order that resulted in a $60 shipping cost and the result is
about $16 taxes. The Bricklink and Paypal fees on the entire transaction equal
about 1/3 the parts sale price. I figure my "cost" for the items was somewhere
between $10-12, resulting in my getting just a few bucks margin for this sale...

I'm wondering what other folks do to mitigate issues like this? I currently
charge exact postage and don't have any handling fees.

I'm wondering if one thing I should do is bump up my minimum order for international
orders.

Thanks for any thoughts you might have.

Frank

Remember, you don’t pay BL fees on shipping. Just for the parts.

Yea, I figured that out later, that does help...

But the saga gets worse... The USPS online postage calculator would not give
me a First Class option, thus the extremely high shipping cost. Get paid, fill
out customs (which I for some reason couldn't do online), get to Post Office.
We can't ship Priority Mail packages to Spain right now. But you CAN ship
First Class for less than $30 (I didn't catch the actual amount)...

Now to figure out the best way to get the most refund (since the buyer paid VAT
almost as much as the items, because VAT is on shipping charge also...) and not
leave me in the hole...

And this is the final straw for me on international shipping...

Frank


International shipping is extremely simple. Being completely honest, international
shipping isn't the problem. Set up instant checkout. Charge all international
orders other than Canada and Mexico the same price. Make a checkout for 0-7 ounces.
And 8-30 ounces. You are wasting far too much time trying to send an exact amount
for shipping to each country. That's way too much time wasted.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 6, 2022 19:11
 Subject: Re: Cannot see a shop content, on ANY shops.
 Viewed: 26 times
 Topic: Technical Issues
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Technical Issues, 1001bricks writes:
  It seems it's all displayed in Font Size 666 or more.
Scrolling doesn't change, you just see a part of a shop.

Tried on my favorite guinea pig:
https://store.bricklink.com/Nubs_Select

Tested on Firefox (latest) and Edge, same result.

It's very recent, it worked a few hours ago.

Other pages seem OK, including forum.

Having a few different strange problems as well. One being I can't access
any of my store's inventory. Guessing not a big deal. Probably just another
"routine unscheduled security scan".
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 1, 2022 18:13
 Subject: Re: Inventory count gone mad
 Viewed: 57 times
 Topic: Technical Issues
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Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Technical Issues, chriskiepfer953 writes:
  Since the update yesterday, my inventory count has gone down around 10,000 items?
I have reconciled inventory from a known point, subtracted orders delivered,
added inventory count added and it does not make sense, still 10,000 out?

Has anyone experienced this? I keep a log of items added and the resultant counts
from BL after, so I know what my count should be.

Thanks

Chris
Batman's Brick Stash

I'm not trying to be rude but this seems like an ENORMOUS waste of time.
you'll end up with 10X more sales if you stop doing this.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Dec 1, 2022 00:02
 Subject: Re: Roadmap?
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In General, gogogovro writes:
  In light of the recent surprise update, I had a gander at BrickLink's roadmap
to see if that new release was on it. To my dismay, the "roadmap" on the roadmap
page has disappeared. What is left is just a list of previous updates.

https://www.bricklink.com/help.asp?helpID=2547&q=roadmap

If that's not the definition of living in the past, I don't know.

Anyhoo. Can we have the roadmap back? The community of sellers and buyers wants
to know what you're up to, Bricklink, and what projects our fees are going
towards.

"Roads? Where we're going we don't need, roads."
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Nov 30, 2022 16:49
 Subject: Re: Unscheduled down time
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 Topic: Administrative
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Administrative, JediRob writes:
  In Administrative, macebobo writes:
  In Administrative, Nubs_Select writes:
  In Administrative, CE_Tanja writes:
  Dear all,

Today we experienced unscheduled down time due to a routine security scan. We
apologize for any inconvenience and thank you for your patience.

Everything is back to normal but please let us know if you are still experiencing
any issues.

how can something be "routine" and "unscheduled" at the same time.....

Because it is a lie and they do not have a good PR person to spin this and think
it through. So dung like this comes out.

Do you have evidence that BrickLink is lying? Or, are you imagining that they
are lying and stating your assumptions as fact?

Yes, the evidence is called common sense.
  
It can't be both.

-R
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Nov 30, 2022 15:07
 Subject: Re: Unscheduled down time
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 Topic: Administrative
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pitz8008 (14767)

Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Administrative, CE_Tanja writes:
  Dear all,

Today we experienced unscheduled down time due to a routine security scan. We
apologize for any inconvenience and thank you for your patience.

Everything is back to normal but please let us know if you are still experiencing
any issues.


You don't really expect anybody to believe this nonsense, do you?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Nov 30, 2022 06:48
 Subject: Re: Add item page broken
 Viewed: 67 times
 Topic: Technical Issues
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Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Technical Issues, Emilio_Magnelli writes:
  I notice you that ''Add Item Page'' doesn't work

Please fix ASAP

em

Can't click on the "Add Items to My Inventory" page. Which means I can't
list any parts. which means I can't get any work done that I want to get
done. Which means this is outrageous. Especially during Christmas season. Site
hasn't been working for like 10 hours. Ridiculous.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Nov 29, 2022 21:07
 Subject: SLOW
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 Topic: General
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Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
Bricklink is moving pretty slow for me. Images are taking forever to expand after
clicking on them. Along with pretty much everything else moving quite slow. Anybody
else?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Nov 29, 2022 12:11
 Subject: Re: How long do I wait for buyer response?
 Viewed: 31 times
 Topic: Selling
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Location:  USA, Illinois
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Store: 0 The Pitz Playhouse
In Selling, jbandaru writes:
  Hi all,

I've only had my store open for a few months, and so far I have only positive
feedback. I have a customer who ordered recently, and when I was packing, I
noticed that I had incorrectly listed the part as its counterpart. Basically,
it's a minifig head with both a hollow stud and a blocked open stud variation.


I immediately sent him a message and let him know, then gave him the option of
cancelling if he was specifically looking for that variation, or if variation
didn't matter, I'd ship the counterpart and credit him the price difference
(so either way, he has money coming to him). Problem is, it's going on 4
days now, and I have not heard from him on how he wants to proceed. I followed
up again yesterday, and still nothing. Messages in my outbox say they are unread.


I'm sure he is waiting for his item and wondering why it hasn't shipped
yet, but I don't know how else to get ahold of a buyer other than through
Bricklink. I need advice on how to proceed as I want to keep my customer happy.
Do I just send the incorrect variation with refund and hope he's okay with
it? Or, do I keep waiting for his response?

Sorry for the long post. Thanks in advance!
Jen

Send the head to the buyer.

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