Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | pitz8008  | | Posted: | Mar 28, 2023 21:55 | | Subject: | Re: ATTN: BrickLink "Trans-Black" Color Change | | Viewed: | 91 times | | Topic: | Catalog | |
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| In Catalog, randyf writes:
| | Dear BrickLink members,
In May of this year, the LEGO Group plans to release a new color, and this has
implications for the BrickLink catalog and marketplace. The new color being introduced
is 375 Transparent Black, and we believe it will eventually replace LEGO color
111 Transparent Brown.
As most of you know, the greater fan community has for many years referred to
LEGO color 111 Transparent Brown as "Trans-Black". Up until now, this
name has served us well because there was no official LEGO color known as Transparent
Black. Now that the LEGO Group is introducing a color officially known as Transparent
Black, it will cause alignment problems to have the same name being used for
two different colors.
We anticipate that the introduction of this color will cause some disruptions
over the short term, but we have created a plan of action to minimize those disruptions.
The first thing we will do is change the name of the current Trans-Black color
to "Trans-Brown (Old Trans-Black)". This change is scheduled to
take place at the beginning of April. This will ensure that the name change will
be very noticeable within the catalog, set inventories, BrickLink stores, order
summaries, etc., so that the majority of BrickLink users can adjust to the change.
Next, the new color will be added to the catalog as "Trans-Black (2023)"
to make it very obvious that this is a new color and should not be used for older
set inventories and older parts being listed for sale. This addition is expected
to happen at the beginning of May when set 75346 is released and inventoried:
https://www.bricklink.com/message.asp?ID=1398124
After a 6-month transition, we will remove the text in parentheses from both
color names. The older color will then be "Trans-Brown", and the
newer color will be "Trans-Black". This will complete the transition.
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Why not just keep the text in parentheses? Seemed like a reasonable plan going
forward. But why not just keep the text in parentheses instead of removing it
after 6 months.
| |
--------------------------------------------------------------------------------
The question arises, why have we decided to go the route outlined above rather
than leaving "Trans-Black" aligned to LEGO color 111 Transparent Brown
and creating a new color name for the new LEGO color 375 Transparent Black? There
are several reasons.
First, we want to make sure that we do not create long-term confusion between
these colors, since we believe the new LEGO color 375 Transparent Black will
become the standard color and LEGO color 111 Transparent Brown will become just
another part of the history of the brick system we all know and love. As time
goes by, the older color will not be seen as often and the newer color will be
everywhere. And after what we hope is a relatively short period of time, BrickLink
users will adjust naturally to the change.
Second, coming up with a name for a new color is not an easy task. Although it
looks darker than the current LEGO color 111 Transparent Brown, it doesn't
look much different from what most people would say is some type of "transparent
blackish gray" color. Typically, new color names grow longer over time to
help distinguish from existing colors, so we could end up with something like
"Trans-Very Dark Bluish Gray".
Longer names are something we have come to accept in a catalog that covers the
entire history of LEGO colors, but it helps lower the entry barrier to BrickLink
when we can use simpler names at least for the most common colors. Using the
relatively short names "Trans-Brown" and "Trans-Black" are ideal
instead of retaining "Trans-Black" for the earlier color and creating
a longer name for the new color.
Finally, aligning the names of the two colors with the official LEGO color names
helps us future-proof the BrickLink catalog. By aligning these color names now,
we make sure that any other colors the LEGO Group may introduce within this range
in the future would not cause any further issues.
Thank you for your patience as we make this transition.
The BrickLink Catalog Administrative Team
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| Author: | pitz8008 | | Posted: | Mar 18, 2023 22:04 | | Subject: | Re: What's the correct process - bogus chargeback | | Viewed: | 86 times | | Topic: | Help | |
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| In Help, FigBits writes:
| | A buyer placed an order in my store in January. I shipped it out. A month later,
they file a chargeback with their credit card company, saying they did not authorize
the payment. (NOT that the item didn't arrive, but that the payment itself
should never have been charged to their card.)
Another month later, Paypal sides with them, and reverses the payment and charges
me a $20 fee on top of it.
I looked at their feedback today, and it appears they have done this to at least
one other seller recently.
Too much time has passed for me to file a non-paying buyer (and the rules seem
to indicate that it would be removed even if it was still in the timeframe).
It's too late to change my feedback for them.
What is the official process for me?
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yannbellucci if anyone is curious.
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| Author: | pitz8008 | | Posted: | Mar 9, 2023 18:31 | | Subject: | Re: Drop shipper | | Viewed: | 53 times | | Topic: | Help | |
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| In Help, Zixx writes:
| | As long as they provide the correct address for the label on Paypal, you're
fine. If you have a store, you're trying to makes sales, right?
And don't include an invoice. They kindly asked you not to and you are getting
an extra sale from their efforts to sell on a different platform. One could view
it as someone finding customers for you. Personally, I'd prefer to have their
repeat business as a seller than to "make a point" and get no sales from
them.
But hey, that's just my three cents . . .
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+1,000,000,000
| |
In Help, ImperialFleet writes:
| | Someone has now placed an order 3 times over the course of a couple months, but
all with all different accounts. There previous ones got deleted. The address
is different, but the account name is the same, along with the same message of
pls don't use invoice. Idk what to do? Report them for multiple accounts?
I can't prove it, but it's not a coincidence with same name and note
Thanks
mba
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| Author: | pitz8008 | | Posted: | Feb 22, 2023 10:58 | | Subject: | Re: Lying store owner! | | Viewed: | 82 times | | Topic: | Help | |
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| In Help, pcthurman writes:
| | In Help, wildchicken13 writes:
| | In Help, pcthurman writes:
| | Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.
So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.
Cass T
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Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.
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The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.
Cass T
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Not all packages get scanned in nowadays. And, yes, are you drop shipping these?
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| Author: | pitz8008 | | Posted: | Feb 16, 2023 15:52 | | Subject: | Re: US buyer using freight forwarder to Russia | | Viewed: | 74 times | | Topic: | Help | |
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| In Help, Alizarin writes:
| | Hello,
I recently received an order from a new user (0 Feedback) with an address in
Delaware, USA. The address is for a freight forwarding company (Shiptor, 1600
Johnson Way, New Castle, DE), which is a Russian company and will ship into Russia.
The phone number they provide has been linked multiple times to scams. I do not
ship to Russia, do not want to ship to Russia, and have no future plans to do
so either. I think this user is trying to get around sanctions and/or customs
fees.
When this buyer first contacted me, I was a little suspect of them, but I have
had other new buyers act in similar ways, and they were great buyers. After I
emailed photos of the set (75227) to the buyer, I got a response almost immediately,
and it sounded very different to the previous message that I had received. This
started to raise red flags for me, but after I got the shipping address I knew
something fishy was going on.
They requested an invoice, which I have not filled out yet, so I have not received
payment yet either.
Do I have any justification to cancel the order, or do I have to go through with
it?
Any help or insight would be appreciated,
Thanks,
-Alizarin
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If the Paypal and Bricklink addresses match, mail the package and be done with
it.
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| Author: | pitz8008 | | Posted: | Feb 16, 2023 07:02 | | Subject: | Re: BL Protect Sellers? or do own Detective Work? | | Viewed: | 59 times | | Topic: | General | |
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| In General, infinibrix writes:
| | In General, wildchicken13 writes:
| |
I think what Sylvain is saying is that it's not sellers' responsibility
to investigate buyers' behavior. If you suspect that a buyer may be committing
fraud, simply report it to the proper authorities (BrickLink, PayPal, etc.) and
let them take care of it.
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And how do I report anything to Bricklink if I don’t suspect anything? Without
consulting other sellers I have little to suspect as packages sometimes go missing
right? Besides Bricklink read the forum and I’m sure will contact me if they
feel any action can and should be taken as for paypal try reporting anything
to them without proof of postage and see how far you get with that? These are
simple and basic steps to protect myself and other sellers but people are talking
like I’m some kind of vigilante!
| |
To extend your analogy, if you see your neighbor's shed being raided by thieves,
you're probably better off calling the police than investigating the thieves.
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Your reading my analogy wrong... as my point was to do something rather than
nothing! Either way personally if I see thieves breaking into my neighbours shed
I’d disturb them from my window and quickly inform my neighbour as by the time
the cops have been informed and arrive the thieves will have a sack full of stuff
and be long gone!
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This is actually the best point of the whole thread. This whole "report it
to the police and authorities" might be the dumbest thing I've ever read.
Yeah, the police are really going to look into a few Lego transactions worth
30-50 dollars spread all around the world. Talk about just arguing for the sake
of arguing. But let's say Infinibrix did decide to completely waste his time
and report it to the police, what is he suppose to report to the police "I
sent a package to someone and they say they didn't receive it and then I
sent a refund"? You people are kidding me right? The only person who might
get in trouble would be Infinibrix for wasting the police's time. However,
if Infinibrix was insane enough to go to the police, don't you think they
would take his complaint a bit more seriously if he uncovered a pattern of fraud
from this buyer against other people as well. Same goes if you switch out reporting
this buyer to Bricklink instead of the police. I shouldn't be, but I am actually
shocked that anyone would think Infinibrix did the slightest thing wrong here.
And I am stunned that anyone would think the police would do a single thing in
this scenario. In my humble opinion, well done Infinibrix.
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| Author: | pitz8008 | | Posted: | Feb 15, 2023 17:36 | | Subject: | Re: BL Protect Sellers? or do own Detective Work? | | Viewed: | 70 times | | Topic: | General | |
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| In General, 1001bricks writes:
| | | | | | Because I don't think it's right for you to investigate on buyers asking
infos from other sellers.
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and I don't think its right for buyers to blatantly rip sellers off but they
still get away with doing it and so who's the big offender here?
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It's not your role.
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It's his order. His money. His potential negative feedback. I think that
makes it his role to look into if he's being scammed.
| |
Contact PayPal, BrickLink administration, Police, authorities.
| | Either way how is me asking a seller about their own experience dealing with
a buyer any different to reading what a seller had to say about a buyer in feedback?
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Feedback is given by both seller and buyer voluntarily.
It's given with consent and knowledge it'll be public data.
Privacy is an important subject nowadays.
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| Author: | pitz8008 | | Posted: | Feb 14, 2023 16:21 | | Subject: | Re: GLITCH PROBLEM | | Viewed: | 41 times | | Topic: | General | |
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| In General, BrickBrokers writes:
| | Same here. No orders today and we normally receive several. One buyer did message
us that something seemed funky on his end. We have his PayPal payment but no
order to fill on our side?!
In General, pitz8008 writes:
| | I just received two payments in my paypal account but neither of the orders are
showing up on Bricklink. The following is a message I received from one of the
buyer's.
Hello,
I just attempted to order 1x 3626cpb2064 and 1x 973pb0647 listed in your store,
but when I attempted to confirm the order after authorizing the payment on PayPal,
the page crashed. When I reloaded, the order didn't appear to go through,
but
the items were shown to no longer be in stock on your store.
Did those items happen to sell while I was in the process of ordering or was
this a glitch on BrickLink's part? The payment doesn't appear on my PayPal
history.
Thanks,
Jacob....
Anyone else or any ideas? I received two orders earlier without any issues.
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I have received 3 orders since I posted about the two missing orders. All 3 went
through like normal. I just refunded the payments for the other two orders. One
of the orders sent the parts to my stockroom. The other order never subtracted
the parts from my inventory.
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| Author: | pitz8008 | | Posted: | Feb 14, 2023 12:27 | | Subject: | Re: GLITCH PROBLEM | | Viewed: | 45 times | | Topic: | General | |
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| In General, Emporiosa writes:
| | | | Anyone else or any ideas? I received two orders earlier without any issues.
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Are you seeing anything in the "In Progress" section of your orders?
Often ones in this glitched state are there until they get resolved.
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Nope. The two orders aren't showing up at all. The same buyer just messaged
me again and said he just experienced the same problem when trying to buy from
another seller.
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| Author: | pitz8008 | | Posted: | Feb 14, 2023 12:17 | | Subject: | GLITCH PROBLEM | | Viewed: | 137 times | | Topic: | General | |
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| I just received two payments in my paypal account but neither of the orders are
showing up on Bricklink. The following is a message I received from one of the
buyer's.
Hello,
I just attempted to order 1x 3626cpb2064 and 1x 973pb0647 listed in your store,
but when I attempted to confirm the order after authorizing the payment on PayPal,
the page crashed. When I reloaded, the order didn't appear to go through,
but
the items were shown to no longer be in stock on your store.
Did those items happen to sell while I was in the process of ordering or was
this a glitch on BrickLink's part? The payment doesn't appear on my PayPal
history.
Thanks,
Jacob....
Anyone else or any ideas? I received two orders earlier without any issues.
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| Author: | pitz8008 | | Posted: | Feb 11, 2023 22:14 | | Subject: | Re: Questions about condition expectations | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, pitz8008 writes:
| | In Problem Order, yorbrick writes:
| | | | I see no problem whatsoever with the figures in the middle photo.
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I imagine the cracks in the feet.
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I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".
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I’m sorry for the cracked and discolored figures. Their condition should have
been noted, I’ll do my best to make sure it doesn’t happen in the future.
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| Author: | pitz8008 | | Posted: | Feb 11, 2023 16:29 | | Subject: | Re: Questions about condition expectations | | Viewed: | 45 times | | Topic: | Problem Order | |
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| In Problem Order, lukereiser writes:
| | Although he left out the multiple emails telling me that this is what "used"
condition should cover, and if I don't want to accept damaged and discolored
figs I should buy new.... this is generally right. He absolutely gaslit me telling
me my expectations were way off base and that "Used" figs should cover
this level of discoloration. But yes altogether that's where we landed after
basically being berated and gaslit he "graciously" offered to accept
a return for the damaged figs lol
I had to email multiple times back and forth JUST for him to cover the obviously
extremely damaged figures, he basically disputed every concern of mine except
maybe the nicked head and wrong fig (I mean i don't think you CAN really
dispute that, if you could he probably would of....)
The fig it's standing next to is another fig I bought used from Bricklink,
along with the hundreds of other figs I've purchased used off Bricklink which
were not severely discolored.
Obviously I will return the figs I promised to return that he has already refunded
me for. The rest of the figs have issues, although not as significant and generally
are just beat up and not salable. I would probably have to give a 50% discount
to sell the remaining figs, as I would NEVER sell figs in this condition without
disclosing it to the buyer.
Pitz - You will need to provide me a shipping label, I'm not paying to ship
these figs back and relying on your professionalism and honesty (as clearly we've
established those are in question)
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So many lies and half truths, I'm not continuing with this nonsense whatsoever.
You received the refund that you wanted. I literally agreed with everything you
wanted and said other than the "cracked feet" which I think is absurd
and somehow none of it is good enough. I also sent you 5 dollars to cover postage
since I have no clue how to send a label. I mean, we came to an agreement last
night. Everything that you wanted. I have no idea why you want to continue arguing
and discussing something that was already handled. And under zero circumstances
did I ever "berate" you. You even asked me for my address last night
after I sent you your refund and now that's not good enough either. I'm
100% done with this issue. Please send me the figures that I've already refunded
you for and paid the shipping for.
| |
In Problem Order, pitz8008 writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, lukereiser writes:
| | Honestly I'm sure of how to proceed at this point, after he basically berated
me he eventually offered a $6 refund and when I refused to accept he continued
to tell me that this was what used legos should look like and that my expectations
are unreasonable and crazy.
He eventually refunded for the 5 worst figs (serious foot cracks, severe discoloration,
wrong fig, etc) and wants me to pay for shipping to send them back.
Honestly the rest of the figs are also pretty beat up but are already mixed with
my collection or else I would probably just ask to return them all and have him
provide a shipping label. The other figs have loose arms, discoloration (but
not quite as severe), nicks and bumps, and basically are the most beat up figs
I've received in the hundreds of minifigs I've received.
Also this is the only problem I've ever had with a Bricklink order, or a
Lego order period. I'm not a complainer/problem starter, but this guy has
really got on my nerves
I'm wondering if I should request a refund for half the order cost or something.
Honestly it would be reasonable to pay 50% less for figs this badly beat up.
FOR THOSE WHO WANT TO KNOW THE BRICKLINK SELLER IS "The Pitz Playhouse"
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Alrighty. This should be fun. I originally gave a 6 dollar refund without seeing
any photos. After seeing the photos. I then offered another 6 dollar refund.
I freely admitted that the figure in the first photo was discolored. I don't
feel it is excessively discolored. And it sure makes it look alot more discolored
when standing right next to a brand new figure. I see no problem whatsoever with
the figures in the middle photo. And obviously I apologized for the oversight
with the head and torso in the bottom figure. I obviously missed those dents
otherwise I would have just thrown them in the garbage. After giving the 6 dollar
refund already, I then offered another 15 dollar refund for a total of a 21
dollar refund for the parts that were damaged and I did NOT want them returned.
I also said to the buyer he was more than welcome to return the entire order
and I would refund the entire order. Neither of these options were good enough
for the buyer. The buyer then stated he wanted a 42$ refund for the figures and
he would return them. I said ok and I then refunded the buyer the 42$ last night
before the buyer even shipped the figures back. I then also messaged the buyer
this morning that after I receive the returned figures I would then refund another
4 dollars to cover the cost of shipping. And that is the real story.
| |
starting to sound a bit familiar if my memory serves me correctly
| | In Problem Order, calebfishn writes:
| | My eyes aren't so sharp, but I see cracks and teeth marks, and significant
yellowing.
There is no excuse.
All of these problems are required to be mentioned in the listing comments field.
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| Author: | pitz8008 | | Posted: | Feb 11, 2023 15:22 | | Subject: | Re: Questions about condition expectations | | Viewed: | 33 times | | Topic: | Problem Order | |
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| In Problem Order, Stuart9 writes:
| | Seriously ?
It’s quite common to find the legs with cracked feet on the reverse at the base.
In Problem Order, pitz8008 writes:
| | In Problem Order, yorbrick writes:
| | | | I see no problem whatsoever with the figures in the middle photo.
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I imagine the cracks in the feet.
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I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".
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I have never received a single message about cracked feet before or ever heard
of this.
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| Author: | pitz8008 | | Posted: | Feb 11, 2023 15:17 | | Subject: | Re: Questions about condition expectations | | Viewed: | 34 times | | Topic: | Problem Order | |
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| In Problem Order, yorbrick writes:
| | | | I see no problem whatsoever with the figures in the middle photo.
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I imagine the cracks in the feet.
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I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".
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| Author: | pitz8008 | | Posted: | Feb 11, 2023 14:57 | | Subject: | Re: Questions about condition expectations | | Viewed: | 45 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | In Problem Order, lukereiser writes:
| | Honestly I'm sure of how to proceed at this point, after he basically berated
me he eventually offered a $6 refund and when I refused to accept he continued
to tell me that this was what used legos should look like and that my expectations
are unreasonable and crazy.
He eventually refunded for the 5 worst figs (serious foot cracks, severe discoloration,
wrong fig, etc) and wants me to pay for shipping to send them back.
Honestly the rest of the figs are also pretty beat up but are already mixed with
my collection or else I would probably just ask to return them all and have him
provide a shipping label. The other figs have loose arms, discoloration (but
not quite as severe), nicks and bumps, and basically are the most beat up figs
I've received in the hundreds of minifigs I've received.
Also this is the only problem I've ever had with a Bricklink order, or a
Lego order period. I'm not a complainer/problem starter, but this guy has
really got on my nerves
I'm wondering if I should request a refund for half the order cost or something.
Honestly it would be reasonable to pay 50% less for figs this badly beat up.
FOR THOSE WHO WANT TO KNOW THE BRICKLINK SELLER IS "The Pitz Playhouse"
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Alrighty. This should be fun. I originally gave a 6 dollar refund without seeing
any photos. After seeing the photos. I then offered another 6 dollar refund.
I freely admitted that the figure in the first photo was discolored. I don't
feel it is excessively discolored. And it sure makes it look alot more discolored
when standing right next to a brand new figure. I see no problem whatsoever with
the figures in the middle photo. And obviously I apologized for the oversight
with the head and torso in the bottom figure. I obviously missed those dents
otherwise I would have just thrown them in the garbage. After giving the 6 dollar
refund already, I then offered another 15 dollar refund for a total of a 21
dollar refund for the parts that were damaged and I did NOT want them returned.
I also said to the buyer he was more than welcome to return the entire order
and I would refund the entire order. Neither of these options were good enough
for the buyer. The buyer then stated he wanted a 42$ refund for the figures and
he would return them. I said ok and I then refunded the buyer the 42$ last night
before the buyer even shipped the figures back. I then also messaged the buyer
this morning that after I receive the returned figures I would then refund another
4 dollars to cover the cost of shipping. And that is the real story.
| |
starting to sound a bit familiar if my memory serves me correctly
| | In Problem Order, calebfishn writes:
| | My eyes aren't so sharp, but I see cracks and teeth marks, and significant
yellowing.
There is no excuse.
All of these problems are required to be mentioned in the listing comments field.
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| Author: | pitz8008 | | Posted: | Feb 8, 2023 10:47 | | Subject: | Re: Rare piece lost in mail - what happens now? | | Viewed: | 40 times | | Topic: | Problem Order | |
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| In Problem Order, 1001bricks writes:
| | | | | | You may also receive negative feedback from him as the NSS will most likely be
removed by BL.
Though, you can include something like see the Message 1391875
on the forum so people can read the whole reason and details why you left a
negative feedback.
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I don't know, just looking at the wording, "Non Shipping Seller",
it really doesn't seem to apply here.
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You order me a 100$ order.
I ship a bag of sea sand to a random inexistant address close to yours.
Tracking shows it's shipped to your place, but it's lost.
Did I ship your order?
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While I agree that your example would constitute a Non Shipping Seller, I don't
believe that is what is taking place here. The buyer isn't accusing the seller
of not shipping the order in this case. They are complaining that the order has
not been received. Which I agree with the seller for being upset about that.
However, the buyer is not accusing the seller of not shipping their order. Hence
the wording of "Non Shipping Seller" not applying here. Again, that's
if we are going to take "Non Shipping Seller" for what the words would
appear to mean.
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| Author: | pitz8008 | | Posted: | Feb 8, 2023 08:16 | | Subject: | Re: Rare piece lost in mail - what happens now? | | Viewed: | 41 times | | Topic: | Problem Order | |
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| In Problem Order, SezaR writes:
| | In Problem Order, Gaston.La.Brick writes:
| | Since the seller wasn't planning to do take his responsibility and you were
forced to use the PayPal seller protection, I advise you to:
1) open a NSS to avoid a negative feedback from the seller
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The NSS is valid. Because
- The seller indeed shipped. The tracking shows it is stuck somewhere.
- Even if the seller did not shipped, the payment is refunded.
If only one of the above-mentioned cases happen, the help desk removes the NSS
strike if the seller submit documents. After that, the seller can leave his feedback.
| | 2) after NSS is finished, put a negative comment for the seller to warn other
buyers this is a seller who doesn't want to refund when the parcel doesn't
arrive
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You may also receive negative feedback from him as the NSS will most likely be
removed by BL.
Though, you can include something like see the Message 1391875
on the forum so people can read the whole reason and details why you left a
negative feedback.
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I don't know, just looking at the wording, "Non Shipping Seller",
it really doesn't seem to apply here. I remember back when words and definitions
actually used to mean something.
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| Author: | pitz8008 | | Posted: | Feb 3, 2023 02:16 | | Subject: | Re: More reason to love Bricklink! | | Viewed: | 37 times | | Topic: | Off Topic | |
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| In Off Topic, Nubs_Select writes:
| | Currently happening on the site that rhymes with radioactive decay
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I actually pay about 25% fees on ebay due to promoted listings. I just adjust
my prices accordingly and have no problem with ebay fees. I make an insane amount
of sales on Ebay. Well worth whatever fees they want to charge.
|
| Author: | pitz8008 | | Posted: | Feb 2, 2023 17:00 | | Subject: | Re: SLOW ADDING PARTS | | Viewed: | 24 times | | Topic: | General | |
|
| In General, pitz8008 writes:
| | The site is running pretty slow for me when I click on "add to store inventory".
Anybody else?
|
That round circle keeps going around and around. Either takes forever to add
a part or getting a bunch of 500 internal errors.
|
| Author: | pitz8008 | | Posted: | Feb 2, 2023 16:51 | | Subject: | SLOW ADDING PARTS | | Viewed: | 149 times | | Topic: | General | |
|
| The site is running pretty slow for me when I click on "add to store inventory".
Anybody else?
|
|
| Author: | pitz8008 | | Posted: | Jan 27, 2023 13:25 | | Subject: | Re: New buyer posts hasty negative feedback | | Viewed: | 70 times | | Topic: | Help | |
|
| In Help, brickablocks writes:
| | I have been here since 2013, so having a new and novel experience on the site
at this time is surprising, but here goes...
I received an order on Saturday. The buyer sent an email on Monday to ask if
I had received paypal payment. I'm sorry, but I don't prioritize responding
to questions that can be answered by looking at your own paypal account. I would
have gotten around to it, I just didn't immediately jump on the task. Anyhow
- the very next day I see that I have received my first negative feedback since
itsagoodyear filed retaliatory feedback in 2020, and before that a neg in 2016.
They also reported me on paypal and got a refund there.
So, all in all 3 days have passed since the order was placed. 2 of those being
weekend days. I technically have a non-paying buyer here because I am well within
my store terms, and they got their money back without cancelling the order.
I guess I am ranting about as much as i am simply asking... am i the asshole
here? I also cancelled the order and now I think I cannot even file a nonpaying
buyer alert. That is fine though, I'm going to move on after this therapeutic
question any way.
|
While I agree the buyer is a jerkstore, it would have taken you less than 5 seconds
to type "Yes, I received your payment" when you saw the message. Something
tells me that 5 seconds spent would have saved you quite a bit of time and hassle
since.
|
|
| Author: | pitz8008 | | Posted: | Jan 27, 2023 10:43 | | Subject: | Re: Tell Me: What Do Sellers Want Most? | | Viewed: | 50 times | | Topic: | General | |
|
| In General, dcarmine writes:
| | Most of you know that I am on the BrickLink Marketplace Panel group of which
Admin Tanja. We will be meeting next Wed, Feb 1, and I need some seller feedback
to share with the group.
During the last meeting we were told that the plan for seller tools was scraped
because what was being developed did not fit in with the plan for the new site.
(Yes there is a plan to write a new site). Yes, I am MORE than disappointed that
we, once again, are not getting anything new to help us.
So I am wanting your seller input that can get us a few things now, to work with
this site, to hold us over until the new site is done. My recollection is the
next two years.
I have a few pet peeves that I will be sharing, but I want to hear your annoyances.
I know they are many, hit me. I'll do what I can.
Post here or PM me, either way is fine.
Thanks
Donna Carmine
Nebraska Brick Store
|
COMMUNICATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
|
|
| Author: | pitz8008 | | Posted: | Jan 12, 2023 09:06 | | Subject: | Re: Eat my dust, Bezos! | | Viewed: | 45 times | | Topic: | Shipping | |
|
| In Shipping, WILYKAT writes:
| | In Shipping, popsicle writes:
The all time fastest service was less than 24 hours from shipment to delivered.
The seller happened to be a short drive away and the package just did a 180 once
reaching Detroit before coming to me.
Mail service through Detroit have been sucking for the last few years, since
just before pandemic when certain someone tried to screw around with USPS.
|
Well if that's true then why hasn't a certain someone fixed it in the
last two years?
|
|
| Author: | pitz8008 | | Posted: | Jan 11, 2023 05:52 | | Subject: | Re: Fake tricorne hat? | | Viewed: | 63 times | | Topic: | Catalog | |
|
| In Catalog, WilliamRaine writes:
| | In Catalog, peregrinator writes:
| | In Catalog, WilliamRaine writes:
| | I just got this hat and it looks....suspicious. What do you guys think? Is it
a new mold or a fake? I have it next to two legit vintage hats
|
The color looks a bit off to me, not sure whether that's within the normal
variation for reddish brown. Unless it's old brown
|
On top of that I just tried putting some feathers in it, they don't fit.....gotta
be a fake then
|
The color doesn't look right to me.
|
|
| Author: | pitz8008 | | Posted: | Jan 5, 2023 12:43 | | Subject: | DUPLICATE ORDER | | Viewed: | 89 times | | Topic: | General | |
|
| Received 2 orders from the same buyer for the same amount minutes apart. But
only received payment in paypal for one of the orders and this is what the 2nd
order states when I click on it.............
Order SummaryIssue refund / Report problem
Order Date: Jan 5, 2023 12:12
Payment By: PayPal (Onsite)
Payment In: US Dollar
Order Status: Paid
Changed: Jan 5, 2023 12:12
Total Items: 7
Unique Items (Lots): 1
Invoiced: Jan 5, 2023 12:07
Shipping Method: Instant Checkout
Howdy and thanks for visiting. Please contact me with any questions or concerns.
Enjoy your Lego. Hope to see you again. And have a great day.
Order Total: US $0.14
Shipping: US $5.95
Insurance: US $0.00
Additional Charges 1: US $0.00
Additional Charges 2: US $0.00
Credit: US $0.00
Indiana Sales Tax: US $0.43
Grand Total: US $6.52
Orders in this Store: 2
Items in Order
(There is no detail information available for this order)
Notice that line last in parenthesis. That's the last thing that appears
on the order page when I click on the order. Anybody else have this happen to
them?
|
|
| Author: | pitz8008 | | Posted: | Dec 30, 2022 05:38 | | Subject: | Re: Would you trust this seller? | | Viewed: | 107 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
The only person I don't trust in this thread is the OP.
|
|
| Author: | pitz8008 | | Posted: | Dec 29, 2022 07:17 | | Subject: | Re: Have i Been scammed? | | Viewed: | 67 times | | Topic: | Problem Order | |
|
| In Problem Order, legoaccount2 writes:
| | I have recently ordered from a seller in hong kong
i got the sets for very good value and the payment is pending
i am wondering if the are going to scam me for my money
they have not responded to my emails or messages and the payment is still pending
i have waited 2 days and they still haven't responded
i contacted bricklink about it and they haven't responded either
what should i do?
|
Since your payment is pending you haven't actually paid for the item yet.
The seller isn't going to send you anything until payment is received for
the item. And you thought it would be a good idea to leave the seller a negative
feedback after two days when you haven't even paid for your item yet? Yowzers.
You are now currently blocked from buying from almost every store on Bricklink.
And I get a feeling you are also going to make a good number of stoplists as
well.
|
|
| Author: | pitz8008 | | Posted: | Dec 28, 2022 06:10 | | Subject: | Re: 6.4 earthquake shelves not secured :^( | | Viewed: | 50 times | | Topic: | Selling | |
|
| In Selling, Nubs_Select writes:
| | In Selling, SDF_Bricks writes:
| | In Selling, wendybrowne writes:
| | In Selling, maggiec writes:
| | In Selling, wendybrowne writes:
| | Tip, secure the shelving in your store,
I learned the hard way, we had a 6.4 quake and my stock went flying all over,
have store closed for cleanup. My house had a lot of broken glass but the time
consuming store clean up is wicked. I am in northern Calif , we don't have
hurricanes or tornados but it is earthquake county. Has any of you had a flood,
tornado, hurricane, or other natural disaster that affected your store? Please
share your experience
|
My mother lives in Napa county and she had similar issues after the 2014 Napa
earthquake. We came down to her house later that morning, and as you turned
onto her street you could hear vacuum cleaners going at practically every house
on the block cleaning up the glass, etc. After that my husband went ahead and
attached her entertainment center to the wall with brackets.
As for other disasters, I lost all of my store inventory as well as my own personal
LEGO collection in the 2020 LNU Lightning Complex fires that swept through part
of Northern California and burned down our house and everything we owned. I
haven't reopened my store since then, and at this point it is doubtful I
will accumulate enough inventory to ever reopen.
|
Thanks for the reply! I Remember the lightening complex fires well, i'm in
Humboldt county, sorry to hear of your loss. that must be devastating! Thats
one of my biggest fears!
|
No such concern here (I'm in Chicago)
|
You must be brave to think that things are much better there 
|
hahahahahaha Nub's isn't even from America and gets it. At this point
all you can do is chuckle.
|
|
| Author: | pitz8008 | | Posted: | Dec 22, 2022 12:00 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 85 times | | Topic: | General | |
|
| In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
Looks like it's working again.......SWEEEEEEEEEET!!!!!!
|
|
| Author: | pitz8008 | | Posted: | Dec 22, 2022 08:45 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 46 times | | Topic: | General | |
|
| In General, LeeGo73 writes:
| | In General, pitz8008 writes:
| | In General, LeeGo73 writes:
| | Just did another search and it generate this BL search "-Dual, -, -, Blocked
Open Stud"
Do you get the same type of result, or something with points instead of commas?
In General, pitz8008 writes:
| | In General, LeeGo73 writes:
| | Just tried some searches, works for me.
In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
|
So it doesn't work for 3 people in America but works for two people overseas.
Makes zero sense to me.
|
|
You're using it for the heads. It worked for me for the heads. I don't
use it for the heads but I was just checking yesterday to see if it worked for
the heads. Can you try using it for the torsos and see if it works? It's
the torsos that is not working for me.
|
It works when I only select torso color, but not when selecting arm/hand color.
The additional terms work.
|
Yep, that's what I was asking.
|
|
| Author: | pitz8008 | | Posted: | Dec 22, 2022 06:42 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 43 times | | Topic: | General | |
|
| In General, LeeGo73 writes:
| | Just did another search and it generate this BL search "-Dual, -, -, Blocked
Open Stud"
Do you get the same type of result, or something with points instead of commas?
In General, pitz8008 writes:
| | In General, LeeGo73 writes:
| | Just tried some searches, works for me.
In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
|
So it doesn't work for 3 people in America but works for two people overseas.
Makes zero sense to me.
|
|
You're using it for the heads. It worked for me for the heads. I don't
use it for the heads but I was just checking yesterday to see if it worked for
the heads. Can you try using it for the torsos and see if it works? It's
the torsos that is not working for me.
|
|
| Author: | pitz8008 | | Posted: | Dec 22, 2022 05:03 | | Subject: | Re: Searching using "quotes" not working | | Viewed: | 31 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
I assume this is why the "Figure It Out" site is not working.
|
|
| Author: | pitz8008 | | Posted: | Dec 22, 2022 04:56 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 38 times | | Topic: | General | |
|
| In General, LeeGo73 writes:
| | Just tried some searches, works for me.
In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
|
So it doesn't work for 3 people in America but works for two people overseas.
Makes zero sense to me.
|
|
| Author: | pitz8008 | | Posted: | Dec 22, 2022 04:34 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 39 times | | Topic: | General | |
|
| In General, novabrick writes:
| | In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
I usually use the goatleg clone:
https://avbricks.no/#/avsearch
which still works great for me.
Regards
Christian
|
Yes, I checked that one as well. That one is not working for me either. Are you
sure it is still working for you?
|
|
| Author: | pitz8008 | | Posted: | Dec 21, 2022 20:39 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 47 times | | Topic: | General | |
|
| In General, randyipp writes:
| | In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
Looks like they changed the way the search works with quotes, it doesn't
work with them at all any more.
I also agree that it is much faster, though that is not really relevant to the
post.
|
Had a feeling it had something to do with the quotes. Just tried another site
like the one I mentioned and that didn't work either.
|
|
| Author: | pitz8008 | | Posted: | Dec 21, 2022 20:09 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 37 times | | Topic: | General | |
|
| In General, Nubs_Select writes:
| | In General, pitz8008 writes:
| | In General, Nubs_Select writes:
| | In General, pitz8008 writes:
| | In General, Nubs_Select writes:
| | In General, yorbrick writes:
| | In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
I write them by hand.
Black (without quotes) for the torso colour, "light nougat hands" "reddish
brown arms" for other parts of the assembly.
|
+1 its super simple to do som I'm confused why so many people always use
other sites for it
for example
White torso arms yellow white buttons
will get you every white torso with arms and hands/pattern that is white and
yellow and there are buttons on the torso
|
Because the other site is remarkably faster than typing that on Bricklink.
|
don't you still have to type all the same stuff or select it from dropdowns?
it took me less then 5 seconds on bricklink to type that out so how much faster
can it be on another site?
|
It's dropdowns. And the most popular colors are bunched together. You can
also write something in like "button"if you want to. But the torso, arms,
and hands are all dropdowns.
|
I don't know about you put using a drop down and finding the right colour
and then clicking on it seams to be something that takes longer then just writing
a colour that's usually only like 4-5 letters long for most of them
|
It's much faster.
|
|
| Author: | pitz8008 | | Posted: | Dec 21, 2022 20:01 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 37 times | | Topic: | General | |
|
| In General, Nubs_Select writes:
| | In General, pitz8008 writes:
| | In General, Nubs_Select writes:
| | In General, yorbrick writes:
| | In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
I write them by hand.
Black (without quotes) for the torso colour, "light nougat hands" "reddish
brown arms" for other parts of the assembly.
|
+1 its super simple to do som I'm confused why so many people always use
other sites for it
for example
White torso arms yellow white buttons
will get you every white torso with arms and hands/pattern that is white and
yellow and there are buttons on the torso
|
Because the other site is remarkably faster than typing that on Bricklink.
|
don't you still have to type all the same stuff or select it from dropdowns?
it took me less then 5 seconds on bricklink to type that out so how much faster
can it be on another site?
|
It's dropdowns. And the most popular colors are bunched together. You can
also write something in like "button"if you want to. But the torso, arms,
and hands are all dropdowns.
|
|
| Author: | pitz8008 | | Posted: | Dec 21, 2022 19:37 | | Subject: | Re: "FIGURE IT OUT" SITE | | Viewed: | 49 times | | Topic: | General | |
|
| In General, Nubs_Select writes:
| | In General, yorbrick writes:
| | In General, pitz8008 writes:
| | That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
I write them by hand.
Black (without quotes) for the torso colour, "light nougat hands" "reddish
brown arms" for other parts of the assembly.
|
+1 its super simple to do som I'm confused why so many people always use
other sites for it
for example
White torso arms yellow white buttons
will get you every white torso with arms and hands/pattern that is white and
yellow and there are buttons on the torso
|
Because the other site is remarkably faster than typing that on Bricklink.
|
|
| Author: | pitz8008 | | Posted: | Dec 21, 2022 18:23 | | Subject: | "FIGURE IT OUT" SITE | | Viewed: | 266 times | | Topic: | General | |
|
| That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?
|
|
| Author: | pitz8008 | | Posted: | Dec 16, 2022 08:36 | | Subject: | Re: NSS help | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, tons_of_bricks writes:
| | In Help, tons_of_bricks writes:
| | So how does the NSS fully work? Buyer contacted us saying it had been two weeks
and he wanted his order shipped. We checked and we had shipped it out a couple
days after the order was placed, and the tracking showed it was delivered several
days earlier. We told him such and he responded with an NSS. We've asked
him 3 times to take it down and that if he verifies he didn't receive the
order, we'd refund him. No response. Yesterday marked the day he could cancel
the order and finish the NSS, and he hasn't done that either. I have a feeling
he's not going to do anything. So what happens in this case? Will the NSS
automatically drop?
|
Thanks everyone! We'll see what happens.
|
I think it's preposterous the amount of hoops and time it takes to get an
NSS removed.
|
|
| Author: | pitz8008 | | Posted: | Dec 15, 2022 04:54 | | Subject: | Re: Desperation, never a good thing... | | Viewed: | 72 times | | Topic: | Shipping | |
|
| In Shipping, popsicle writes:
| | Let’s hope this type of problem doesn’t become cumulative and a trend of things
to come. Between the wording and being posted throughout the lobby inside and
out, it has the stench of desperation.
I’ve got that feeling, it somehow isn’t just here in the Pacific Northwest.
Though it kinda ties into this conversation I had with our carrier 3 months ago
https://www.bricklink.com/message.asp?ID=1365998
|
The USPS of The Chicagoland seems to be in lockstep with the USPS of The Pacific
Northwest.
|
|
| Author: | pitz8008 | | Posted: | Dec 8, 2022 15:28 | | Subject: | Re: Fees cut into margins with high shipping cost | | Viewed: | 46 times | | Topic: | Selling | |
|
| In Selling, ffilz writes:
| | In Selling, jbroman writes:
| | In Selling, ffilz writes:
| | I just got a $20 order that resulted in a $60 shipping cost and the result is
about $16 taxes. The Bricklink and Paypal fees on the entire transaction equal
about 1/3 the parts sale price. I figure my "cost" for the items was somewhere
between $10-12, resulting in my getting just a few bucks margin for this sale...
I'm wondering what other folks do to mitigate issues like this? I currently
charge exact postage and don't have any handling fees.
I'm wondering if one thing I should do is bump up my minimum order for international
orders.
Thanks for any thoughts you might have.
Frank
|
Remember, you don’t pay BL fees on shipping. Just for the parts.
|
Yea, I figured that out later, that does help...
But the saga gets worse... The USPS online postage calculator would not give
me a First Class option, thus the extremely high shipping cost. Get paid, fill
out customs (which I for some reason couldn't do online), get to Post Office.
We can't ship Priority Mail packages to Spain right now. But you CAN ship
First Class for less than $30 (I didn't catch the actual amount)...
Now to figure out the best way to get the most refund (since the buyer paid VAT
almost as much as the items, because VAT is on shipping charge also...) and not
leave me in the hole...
And this is the final straw for me on international shipping...
Frank
|
International shipping is extremely simple. Being completely honest, international
shipping isn't the problem. Set up instant checkout. Charge all international
orders other than Canada and Mexico the same price. Make a checkout for 0-7 ounces.
And 8-30 ounces. You are wasting far too much time trying to send an exact amount
for shipping to each country. That's way too much time wasted.
|
|
| Author: | pitz8008 | | Posted: | Dec 6, 2022 19:11 | | Subject: | Re: Cannot see a shop content, on ANY shops. | | Viewed: | 26 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
| | It seems it's all displayed in Font Size 666 or more.
Scrolling doesn't change, you just see a part of a shop.
Tried on my favorite guinea pig:
https://store.bricklink.com/Nubs_Select
Tested on Firefox (latest) and Edge, same result.
It's very recent, it worked a few hours ago.
Other pages seem OK, including forum.
|
Having a few different strange problems as well. One being I can't access
any of my store's inventory. Guessing not a big deal. Probably just another
"routine unscheduled security scan".
|
|
| Author: | pitz8008 | | Posted: | Dec 1, 2022 18:13 | | Subject: | Re: Inventory count gone mad | | Viewed: | 57 times | | Topic: | Technical Issues | |
|
| In Technical Issues, chriskiepfer953 writes:
| | Since the update yesterday, my inventory count has gone down around 10,000 items?
I have reconciled inventory from a known point, subtracted orders delivered,
added inventory count added and it does not make sense, still 10,000 out?
Has anyone experienced this? I keep a log of items added and the resultant counts
from BL after, so I know what my count should be.
Thanks
Chris
Batman's Brick Stash
|
I'm not trying to be rude but this seems like an ENORMOUS waste of time.
you'll end up with 10X more sales if you stop doing this.
|
|
| Author: | pitz8008 | | Posted: | Dec 1, 2022 00:02 | | Subject: | Re: Roadmap? | | Viewed: | 42 times | | Topic: | General | |
|
| In General, gogogovro writes:
| | In light of the recent surprise update, I had a gander at BrickLink's roadmap
to see if that new release was on it. To my dismay, the "roadmap" on the roadmap
page has disappeared. What is left is just a list of previous updates.
https://www.bricklink.com/help.asp?helpID=2547&q=roadmap
If that's not the definition of living in the past, I don't know.
Anyhoo. Can we have the roadmap back? The community of sellers and buyers wants
to know what you're up to, Bricklink, and what projects our fees are going
towards.
|
"Roads? Where we're going we don't need, roads."
|
|
| Author: | pitz8008 | | Posted: | Nov 30, 2022 16:49 | | Subject: | Re: Unscheduled down time | | Viewed: | 82 times | | Topic: | Administrative | |
|
| In Administrative, JediRob writes:
| | In Administrative, macebobo writes:
| | In Administrative, Nubs_Select writes:
| | In Administrative, CE_Tanja writes:
| | Dear all,
Today we experienced unscheduled down time due to a routine security scan. We
apologize for any inconvenience and thank you for your patience.
Everything is back to normal but please let us know if you are still experiencing
any issues.
|
how can something be "routine" and "unscheduled" at the same time.....
|
Because it is a lie and they do not have a good PR person to spin this and think
it through. So dung like this comes out.
|
Do you have evidence that BrickLink is lying? Or, are you imagining that they
are lying and stating your assumptions as fact?
|
Yes, the evidence is called common sense.
|
|
| Author: | pitz8008 | | Posted: | Nov 30, 2022 15:07 | | Subject: | Re: Unscheduled down time | | Viewed: | 87 times | | Topic: | Administrative | |
|
| In Administrative, CE_Tanja writes:
| | Dear all,
Today we experienced unscheduled down time due to a routine security scan. We
apologize for any inconvenience and thank you for your patience.
Everything is back to normal but please let us know if you are still experiencing
any issues.
|
You don't really expect anybody to believe this nonsense, do you?
|
|
| Author: | pitz8008 | | Posted: | Nov 30, 2022 06:48 | | Subject: | Re: Add item page broken | | Viewed: | 67 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Emilio_Magnelli writes:
| | I notice you that ''Add Item Page'' doesn't work
Please fix ASAP
em
|
Can't click on the "Add Items to My Inventory" page. Which means I can't
list any parts. which means I can't get any work done that I want to get
done. Which means this is outrageous. Especially during Christmas season. Site
hasn't been working for like 10 hours. Ridiculous.
|
| Author: | pitz8008 | | Posted: | Nov 29, 2022 21:07 | | Subject: | SLOW | | Viewed: | 310 times | | Topic: | General | |
|
| Bricklink is moving pretty slow for me. Images are taking forever to expand after
clicking on them. Along with pretty much everything else moving quite slow. Anybody
else?
|
|
| Author: | pitz8008 | | Posted: | Nov 29, 2022 12:11 | | Subject: | Re: How long do I wait for buyer response? | | Viewed: | 31 times | | Topic: | Selling | |
|
| In Selling, jbandaru writes:
| | Hi all,
I've only had my store open for a few months, and so far I have only positive
feedback. I have a customer who ordered recently, and when I was packing, I
noticed that I had incorrectly listed the part as its counterpart. Basically,
it's a minifig head with both a hollow stud and a blocked open stud variation.
I immediately sent him a message and let him know, then gave him the option of
cancelling if he was specifically looking for that variation, or if variation
didn't matter, I'd ship the counterpart and credit him the price difference
(so either way, he has money coming to him). Problem is, it's going on 4
days now, and I have not heard from him on how he wants to proceed. I followed
up again yesterday, and still nothing. Messages in my outbox say they are unread.
I'm sure he is waiting for his item and wondering why it hasn't shipped
yet, but I don't know how else to get ahold of a buyer other than through
Bricklink. I need advice on how to proceed as I want to keep my customer happy.
Do I just send the incorrect variation with refund and hope he's okay with
it? Or, do I keep waiting for his response?
Sorry for the long post. Thanks in advance!
Jen
|
Send the head to the buyer.
|
|
| Author: | pitz8008 | | Posted: | Nov 25, 2022 23:47 | | Subject: | Re: OK to quit old job? | | Viewed: | 92 times | | Topic: | Problem | |
|
| In Problem, legoranger00 writes:
| | I want to quit my old job so I can work on Bricklink full time. I opened my store
4 months ago. I’ve made 25 sales. I’ve sold 3073 items in 642 lots. I’ve made
$245.29. I’m sure it’s OK for me to quit now. I have a lot of motivation to be
a great seller on Bricklink. I want my family to support my decision on quitting
my old job.
|
I'm definitely not saying that you should. But from personal experience,
I did and I love it. I'd highly recommend to everyone to make it happen for
yourself. I have a couple other swords in the fire as well but those were also
made possible because of Bricklink.
On the other hand, you are making 6 sales a month.
|
|
| Author: | pitz8008 | | Posted: | Nov 16, 2022 18:12 | | Subject: | Re: Any One Having PP Issues? | | Viewed: | 21 times | | Topic: | Help | |
|
| In Help, pitz8008 writes:
| | In Help, George_Lucy writes:
| | Keeps saying I tried to log in to many times????? I only tried once then keep
getting that message.
|
No issues today, but the last couple days Paypal was unbelievably slow for me.
|
And I never have had any issues with their website before.
|
| Author: | pitz8008 | | Posted: | Nov 16, 2022 18:12 | | Subject: | Re: Any One Having PP Issues? | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, George_Lucy writes:
| | Keeps saying I tried to log in to many times????? I only tried once then keep
getting that message.
|
No issues today, but the last couple days Paypal was unbelievably slow for me.
|
|
| Author: | pitz8008 | | Posted: | Nov 15, 2022 20:19 | | Subject: | BRICKLINK ERRORS | | Viewed: | 180 times | | Topic: | General | |
|
| Bricklink isn't letting me add minifigures. I keep getting.......
Oops! There was a problem processing your request:
Please select a Minifigure from the list or type in your own description instead.
Price cannot be zero.
You didn't select a Color. If you don't want color to show with your
part, select "Not applicable".
Quantity cannot be zero and cannot be negative.
Condition was not selected.
Sub-Condition was not selected.
Tiered Pricing #1: (Price) and Quantity must be 0
Tiered Pricing #2: (Price and Quantity) must be 0
Tiered Pricing #3: (Price and Quantity) must be 0...........
None of this should have shown up as I know how to list minifigures. Also about
an hour ago, I kept getting logged off and when trying to sign back in was told
my name and password didn't match. Anybody else having problems?
|
|
| Author: | pitz8008 | | Posted: | Nov 6, 2022 07:25 | | Subject: | Re: Buyer sent negative feedback before delivery | | Viewed: | 53 times | | Topic: | Selling | |
|
| In Selling, yorbrick writes:
| | In Selling, EmblaRonja writes:
| | Now someone might want to explain for the rest of the world what this APO address
is?
/Niclas
|
They are military addresses overseas. I thought they were meant to be treated
as if they were domestic, so costs to send to and from them are the same as domestic
US, although obviously they'd take longer. But maybe that is wrong.
|
Costs are the same. Unsure about the timeframe. Although I don't think shipping
times are that much different.
|
|
| Author: | pitz8008 | | Posted: | Nov 6, 2022 06:59 | | Subject: | Re: Buyer sent negative feedback before delivery | | Viewed: | 42 times | | Topic: | Selling | |
|
| In Selling, EmblaRonja writes:
| | Now someone might want to explain for the rest of the world what this APO address
is?
/Niclas
|
Military address.
|
|
| Author: | pitz8008 | | Posted: | Nov 6, 2022 06:57 | | Subject: | Re: Buyer sent negative feedback before delivery | | Viewed: | 39 times | | Topic: | Selling | |
|
| In Selling, StarBrick writes:
| | In Selling, pitz8008 writes:
| | This is ridiculous. The buyer left blatantly false feedback against the seller.
They ABSOLUTELY deserve negative feedback.
|
No it's NOT ridiculous and becayse the left a NEG feedback doesn't mean
you need to give them a NEG back.
Maybe they made a mistake with an other order?
Keep comm lines open at ALL times and wait. Do not realiate as this is the worst
action one can take. Even if it feels the right thing to do....
|
If they make false statements about a store, they ABSOLUTELY deserve negative
feedback.
|
|
| Author: | pitz8008 | | Posted: | Nov 6, 2022 00:31 | | Subject: | Re: Buyer sent negative feedback before delivery | | Viewed: | 56 times | | Topic: | Selling | |
|
| In Selling, Shiny_Stuff writes:
| | In Selling, maddogfenby writes:
| | So, basically all I can do is put a negative reply on the buyer with something
like "Sellers beware, buyer doesn't read before purchasing."?
|
I suggest not doing anything else just yet.
First, if your buyer placed a valid order and sent valid payment, then they have
fulfilled their requirements as a buyer and do NOT deserve Negative retaliatory
Feedback.
Second, I think it would be wise to allow for the order to be delivered. If
it arrives in a timely fashion, your buyer may end up being quite happy. They
do have the option to change their feedback to you.
However, if you have given them bad feedback, then they likely won't see
any reason to change the feedback for you from negative to positive or even neutral.
Third, I did not see all that many notifications about what impact exactly your
current address may have on outgoing orders. I don't believe many people
really know what APO and FPO addresses mean and how it may impact their orders.
Perhaps you could provide more and specific information. If possible, perhaps
indicate where your outgoing parcels originate from and how that affects shipping
costs, delivery times, etc. For example, I do not know what you mean when you
say your local post office only accepts parcels on certain days.
Good Luck.
|
This is ridiculous. The buyer left blatantly false feedback against the seller.
They ABSOLUTELY deserve negative feedback.
|
|
| Author: | pitz8008 | | Posted: | Nov 5, 2022 23:49 | | Subject: | Re: Buyer sent negative feedback before delivery | | Viewed: | 51 times | | Topic: | Selling | |
|
| In Selling, 1P writes:
| | In Selling, Nubs_Select writes:
| | Unfortunately only the buyer can remove the feedback and there is nothing that
can be done. its unfortunate but it happens to almost everyone at some point
for one reason or another 
|
I see this mentioned all the time by many users on the forum, but it's just
demotivating and a somewhat "defeatist" way of going about things - you can always
request a feedback removal, sometimes Admins will remove it even if it doesn't
fall within the guidelines of the request.
|
I'll never understand why obviously false feedback is allowed to stand. I
can't remember her name but one of the old administrators (she was the best)
would always remove feedback if it was an obvious lie. As seems to be the case
here.
|
|
| Author: | pitz8008 | | Posted: | Nov 4, 2022 20:48 | | Subject: | Re: Buyer Priveleges Revoked | | Viewed: | 57 times | | Topic: | Help | |
|
| In Help, 1001bricks writes:
| | | | | | Do you have another account on BrickLink?
|
Not that I'm aware of! Lol
|
Lol? I mean, this is serious 
Did you pay recent orders with PayPal Friends & Family?
Did you change Country and/or postal address multiple times recently?
Asked the seller better prices outside BrickLink?
Apart this - I really don't understand, but wished to help.
Anyway there must be something weird I don't/can't know about.
Think at your last transactions?
Wishing you this is solved soon.
|
And maybe Bricklink does this already (but I seem to doubt it), but maybe Bricklink
should offer a warning to buyers and sellers when changing their address that
it could result in privileges being revoked. Like flashing red letters before
hitting submit on an address change. Not saying that's the issue this time
but it has happened many times in the past where buyers changed their addresses
(as they had always done) and then had their privileges revoked. Open lines of
communication will solve nearly every problem on this site and in life. I was
going to say to have a message stating to contact the help desk before submitting
an address change but I think we know how effective that would be. Man, there
just really needs to be a far superior mode of communication between Bricklink
and it's members. And what really irritates me is that if it wasn't for
this constant communication fiasco, I'd have zero complaints with this website
because I darn well think it's the best website in the world.
|
|
| Author: | pitz8008 | | Posted: | Nov 4, 2022 20:40 | | Subject: | Re: Buyer Priveleges Revoked | | Viewed: | 81 times | | Topic: | Help | |
|
| In Help, BrickinNick writes:
| | Hi there,
Recently noticed that my Buyers Privielges were Revoked for "Reason: Preventive
Action". I've never had a single issue over probably more than 10 years of
ordering, and have reached out to the help desk as instructed, but it's been
over a week and haven't heard back.
Extremely confused as to why I'd have my priveleges revoked when I haven't
had any issues with orders. I've been placing a reasonably high number of
orders, but just do a lot of building and am in fairly regular need of new pieces.
Would love to know if there's anything I can do to speed up being able to
order again!
Thanks - Nick
|
Again (and again and again), I just don't understand why a simple message
couldn't have been sent letting him know why his buying privileges were revoked.
Based on his feedback, seems like quite the problem-free person. So a quick message
from Bricklink explaining why the buying privileges were revoked along with a
quick explanation of the reasons for the revoking and I'm sure this issue
could have been cleared up in less than three minutes. But instead let's
just revoke a long time member privileges without a single explanation. I hope
no company every treats Bricklink the way Bricklink treats their customers.
|
|
| Author: | pitz8008 | | Posted: | Nov 3, 2022 13:08 | | Subject: | Re: NSS | | Viewed: | 36 times | | Topic: | Problem Order | |
|
| In Problem Order, marty33 writes:
| | Hello,
I had a NSS placed on me, kind of of understandably so. An order was placed
in my store that was pulled, packed and shipped. I drop off about a hundred packages
a month to my local postal service. We print our own labels so that we may just
"drop them off" and not have to wait in line for a label to be printed. This
order somehow was dropped off but not scanned and went into some blackhole somewhere
at the postal service. To make matters worse, it was an international package.
I completely understand why the buyer would place a NSS, all he sees is an
order was placed and weeks later the tracking number still shows nothing. The
payment has been refunded and I hope the package will turn up one day. But in
the meantime, I still have a message in red when I click on "My Bricklink".
Dear marty33, Your Membership Has Unresolved Issues:
You Have 1 Order Received in Non-Shipping Seller Status:
What else am I suppose to do here, I hate already having negative feedback, but
how do I move forward.
Thanks
|
Why can't Bricklink just remove the NSS once buyer shows the order has been
refunded or tracking has been provided? Oh, because that would be the easy
and customer friendly thing to do. Guess they wouldn't want to start doing
things like that.
|
|
| Author: | pitz8008 | | Posted: | Oct 9, 2022 12:46 | | Subject: | Re: Paypal and Politics in the news... | | Viewed: | 57 times | | Topic: | General | |
|
| In General, manganschlamm writes:
| | In General, kzinti writes:
The drivers behind this are the totalitarian forces which want to take away all
our freedoms, including the freedom of speech, and turn now humans also into
a commercial good. As they have done with everything else of this world, from
land to nature to ecosystems and to traditions of the people and their interactions.
|
If it wasn't for an ocean in the way, I'd have a beer with you anytime.
|
|
| Author: | pitz8008 | | Posted: | Oct 9, 2022 04:09 | | Subject: | Re: Paypal and Politics in the news... | | Viewed: | 79 times | | Topic: | General | |
|
| In General, kzinti writes:
Previously thought paypal was one of the greatest companies in the world. Really
wish there was a viable alternative. At least ebay ditched them and created their
own payment processor. It does amuse how every single "mistake" or "leak" always
seems to benefit only one side.
|
|
| Author: | pitz8008 | | Posted: | Sep 30, 2022 08:25 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 66 times | | Topic: | General | |
|
| In General, Poncke writes:
| | In General, helge writes:
| | In General, Poncke writes:
| | In General, helge writes:
| | | |
I don't want to risk shipping out the goods and loosing 3.4k
But yes. NSS is not correct here. He has the money already. The rest is between
the bank and PayPal.
|
So you are confirming that you have not shipped the order, and that you intend
to keep the payment??
|
He cannot keep the money if paypal refunds the transaction. It will be forced
upon him. Stop trying to accuse him of wanting to steal money. He clearly wants
to, or has already resolved the issues. He is owning up to the mistakes and correcting
them.
People love pitchforks and torches to destroy someone without looking at the
bigger picture and give them a chance. It is unfortunately how the worlds works
in 2022.
|
You are attributing meanings to me that I did not at all express. Long after
he had claimed that ALL issues had been resolved, he admits that he had not refunded
a 3500 EUR order that he had not shipped. That is not OK at all. He should have
sent that order OR refunded a long time ago. Coming up with all kinds of excuses
now is not constructive. It is clear to me that BrickLink were correct in shutting
down his store. Looking at his feedback, and from what he have said in this thread,
it is obvious that he has had many chances to improve, and chosen to not learn
from his mistakes. Letting sellers like that continue hurt BrickLink and all
other sellers.
|
You are still missing the bigger picture here and ignored everything I just wrote.
He wants to refund the 3400 but he cannot as it is with Paypal now. He is not
continuing to hurt people. It was a mistake over the summer holiday which he
is correcting. The guy has over 7000 sales, it is his livelihood.
Yet you continue to stick to the opinion that he is out to try to keep the money
and hurt people on purpose. It is a completely incorrect view of the situation.
|
If I recall when a dispute is filed with paypal, the seller can easily forfeit
the dispute and the money will be automatically refunded to the buyer.
|
|
| Author: | pitz8008 | | Posted: | Sep 30, 2022 07:59 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 82 times | | Topic: | General | |
|
| In General, Loonbricks writes:
| | | | Perhaps what happened is that one or more NSS's were cleared and then others
completed around 24 Sept
|
Nope, not one NSS has been fixed, Not one ticket has been completed, not one
status has changed.
I have no idea what was different / what happened here. But as I just can't
get in contact with bricklink, I will never know why.
|
As crazy as it is that you kept your shop open for over three weeks while going
on vacation and not responding to any emails, the way you have handled the situation
since is even worse. The fact that a buyer waited over a month and a half for
you to ship their package and had to open a paypal claim to get you to finally
ship seems like a perfectly acceptable reason to leave a negative feedback. But
for you to then leave that same buyer a negative feedback saying "ok" is absolutely
disgraceful. Then there is another buyer you gave 2 negative feedbacks to (which
put their feedback in the negative because YOU didn't mail his package for
over a month or respond to four of his emails. You are an absolute disgrace to
this website and it is clear as day your store should have been closed and should
never reopen.
|
|
| Author: | pitz8008 | | Posted: | Sep 29, 2022 22:16 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 87 times | | Topic: | General | |
|
| In General, Loonbricks writes:
| | In General, tukeetrash writes:
| | Hi Kevin - Did you complete the refund or not?
from: Loonbricks Sent on: Sep 29, 2022 18:23
There is litteraly no option for me to complete the refund. I can only send aditional
information.
As it is already 'under review'
|
I was logging in, there is no option now for me to refund.
The transaction is 'under review' by paypal, the only thing i can do
is give additional information. All i can do is wait till paypal processes the
order. You will get refunded as soon as i am able to.
|
I get mistakes happen. But I have no idea how a store with over 7,000 orders
can go on vacation for over three weeks and just completely forget about their
store.
|
|
| Author: | pitz8008 | | Posted: | Sep 28, 2022 15:42 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 67 times | | Topic: | General | |
|
| In General, legoman77 writes:
| | In General, Loonbricks writes:
| | Hello,
is there anyone that can help me in how to proceed here?
I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?
I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.
Is there anyone here please that can help? What more can i Do?
my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..
thanks in advance.
gr.
kevin
|
Kevin,
With your feedback I would not buy a bottle of air from you.
Feedback Summary:
Week Month Year Total
Praise: 4 34 1265 6167
Neutral: 0 6 31 91
Complaint: 0 7 44 71
Seven negatives and six neutral just this month. So you cannot say things are
getting better.
I would think that you would not raise a question here with a record like yours.
You complain about being ignored for 30 days and you have ignored buyers for
over a month.
John P
How many of these buyers never came back to Bricklink because of you?
|
I don't disagree with any of this whatsoever. I just think that Bricklink
needs to find a better and more professional (aka better communication) way in
dealing with NSS due to the severe consequences they have on a store.
|
|
| Author: | pitz8008 | | Posted: | Sep 28, 2022 06:29 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 96 times | | Topic: | General | |
|
| In General, Loonbricks writes:
| | Hello,
is there anyone that can help me in how to proceed here?
I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?
I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.
Is there anyone here please that can help? What more can i Do?
my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..
thanks in advance.
gr.
kevin
|
Not saying this store but just in general. There really should be a better way
of handling the NSS situation. Run into three jerk buyers (or even one buyer
who places three orders) in a row and they have the ability to shutdown a store?
That just seems totally insane to me. We all know how long it takes the help
desk to respond. A seller can provide all the documentation they need. But if
the buyer doesn't remove the NSS, then the seller is held hostage to the
mercy of a help desk that never responds. Just seems like a situation that really
needs to be improved.
|
|
| Author: | pitz8008 | | Posted: | Sep 24, 2022 14:50 | | Subject: | Re: Thank you Dan | | Viewed: | 29 times | | Topic: | Announce | |
|
| In Announce, buildingfactory writes:
As a massive fan of Freedom and Lego. I can never express my gratitude and thankfulness
to Dan for the Freedom he has allowed me to achieve. From the bottom of my heart,
thank-you.
|
| Author: | pitz8008 | | Posted: | Aug 30, 2022 22:07 | | Subject: | Re: Thanks Canada Post! | | Viewed: | 33 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
I was a bigger defender of USPS before having 6 packages go missing in the last
month. That's more than I've had in my entire life combined.
|
|
| Author: | pitz8008 | | Posted: | Aug 23, 2022 16:06 | | Subject: | Re: My store is destroyed now or is it? | | Viewed: | 125 times | | Topic: | Selling | |
|
| In Selling, Hagbart writes:
| | Never sold Lepin or knockoff’s LEGO, look at my feedback.
Paypal as Friend was an option in the past, however my customers never used it.
|
How long ago in the past? Was that still an option when your store was suspended?
Cause if it was, I can almost guarantee that's why your store was suspended.
| |
Pas de tricherie ici!
In Selling, 1001bricks writes:
| | In Selling, Hagbart writes:
| | Dear Bricklink fellows
Seems that some admin has decided my store needs to be suspended as many other
sellers here on the platform.
|
I'd say, randomly, you either sold suspicious items, or you proposed or made
an incentive for buyers to pay with PayPal using the Friend/Family choice...?
|
|
|
|
| Author: | pitz8008 | | Posted: | Aug 18, 2022 16:28 | | Subject: | Re: Question - Revoked Seller Status/Inventory | | Viewed: | 48 times | | Topic: | Selling | |
|
| In Selling, LegoGirl1987 writes:
| | Hello fellow sellers,
Here is my situation...my brother passed away suddenly a couple weeks ago and
ran a BrickLink store. We were very close, and in honor of his memory and his
love for LEGO, I will be attempting to run his shop moving forward. Due to his
passing and my lack of ability to access his paypal account, his seller fees
were not paid on time. I am awaiting BL to verify me as a seller to take over
his shop. In the meantime, since the fees were not paid, I logged in yesterday
to find not just the store closed, but selling revoked and inventory not showing
up when I click "inventory."
Long story short, would someone confirm if when seller fees are paid and brought
back up-to-date that the inventory re-appears? Or is the inventory gone forever
because of the lack of payment?? One reason I was going to take over his shop
was because it would be easy on me as a full-time mom since he already had all
his inventory added. If I have to re-add the inventory I just don't think
I can handle that as I am not experienced in doing so and it would be utterly
time consuming for me at this point in my life as a new mom.
Thank you all SO very much.
Sarah
|
Howdy. Sorry for your loss. Unfortunately I don't think you will be allowed
to sell from his shop since the feedback and reputation are your brother's
and not your own (I disagree with this but do understand it). I believe you will
have to look at his inventory pages and upload that inventory to your own store
if you want to sell his parts. I could be wrong but I'm quite positive that
is how it is going to have to work if you want to sell his parts. Again my condolences.
|
|
| Author: | pitz8008 | | Posted: | Aug 18, 2022 16:14 | | Subject: | Re: WHY IS MY STORE SUSPENDED???!!! | | Viewed: | 70 times | | Topic: | Selling | |
|
| In Selling, pitz8008 writes:
| | In Selling, dreambuilder71 writes:
| | Hi all. I have to know why my store was suspended???!!!
If it's cause of a USA teenager who bought from my store and then said I
was a scammer cause I don't take paypal,, then this better be rectified right
away because that is allowed to not take paypal and I didn't scam anyone!!!
Admin, please contact me right away! Everyone who knows me in the LEGO community
knows who I am and I've never scammed anyone!
I also have a NPB against this teenager who shouldn't be allowed on this
site. Then their negative feedback will be removed!
PLEASE HELP ME!!!
|
So I think all the forum users here have identified why this store was closed.
Sounds like this store has been selling this way for a long time and wasn't
aware of the rule changes or stricter enforcing of the rules. Ok, fine. Say the
seller was wrong. Couldn't Bricklink have taken five seconds to explain to
the seller (whose been on Bricklink for FIFTEEN YEARS!!!!) what the issue with
their store was and what needs to be done to rectify the situation. Honestly,
the communication skills of Bricklink are just preposterous.
|
And if every store operated and treated it's customers the way Bricklink
treats it's sellers, every single store, and I mean every single store, on
Bricklink would be shut down.
|
|
| Author: | pitz8008 | | Posted: | Aug 18, 2022 16:11 | | Subject: | Re: WHY IS MY STORE SUSPENDED???!!! | | Viewed: | 117 times | | Topic: | Selling | |
|
| In Selling, dreambuilder71 writes:
| | Hi all. I have to know why my store was suspended???!!!
If it's cause of a USA teenager who bought from my store and then said I
was a scammer cause I don't take paypal,, then this better be rectified right
away because that is allowed to not take paypal and I didn't scam anyone!!!
Admin, please contact me right away! Everyone who knows me in the LEGO community
knows who I am and I've never scammed anyone!
I also have a NPB against this teenager who shouldn't be allowed on this
site. Then their negative feedback will be removed!
PLEASE HELP ME!!!
|
So I think all the forum users here have identified why this store was closed.
Sounds like this store has been selling this way for a long time and wasn't
aware of the rule changes or stricter enforcing of the rules. Ok, fine. Say the
seller was wrong. Couldn't Bricklink have taken five seconds to explain to
the seller (whose been on Bricklink for FIFTEEN YEARS!!!!) what the issue with
their store was and what needs to be done to rectify the situation. Honestly,
the communication skills of Bricklink are just preposterous.
|
|
| Author: | pitz8008 | | Posted: | Aug 13, 2022 20:33 | | Subject: | Re: Playmobil | | Viewed: | 42 times | | Topic: | Off Topic | |
|
| In Off Topic, Grosoleil writes:
| | Is there a site like Bricklinks but for Playmobil parts?
|
There should be. I absolute loved the construction figure line.
|
|
| Author: | pitz8008 | | Posted: | Aug 6, 2022 23:47 | | Subject: | Re: Destorying our forum by responding to trolls? | | Viewed: | 84 times | | Topic: | Problem | |
|
| In Problem, macebobo writes:
| | This is exactly what I am talking about, those of you who have responded to the
troll/trolls (I cant see them since they're blocked), have let them suck
you in. If it were me, I would cancel my post and ignore them in the forum at
https://www.bricklink.com/messageFilter.asp?viewFrom=P
|
Oh wow, this is fantastic. Never knew this option existed. Much appreciated.
| |
and move on with my life.
These types get off on your responses. They tear people down to build themselves
up, since they do not have a healthy ways to grow.
Re-posted for edit
In Problem, macebobo writes:
| | All,
I really feel like we are destroying our own forum by allowing the trolls to
take over healthy conversations.
In my opinion, responding the the trolls dilutes anything positive coming out
of our forum by allowing the troll to set the tone, pissing off/on people, and
acting like the children these trolls are.
Trolls want one thing. Attention, and boy do we give it to them! We need to
stop and begin starving them of this attention by not responding and they just
might take their vitriol somewhere else.
Instead of responding to the trolls, and thus spending your precious time and
energy on them, spend your time and energy on yourself, your shop, or MOC.
What do you think our buyers think when they come to the forum and see all of
these useless messages of bickering back and forth?
Do you think they might avoid asking for help, thus avoiding an attack by a troll
themselves?
Do you think they may go somewhere else to buy their Lego to avoid this hostility
and silliness?
At best, it means nothing to them. At worst, we lose a sale. I would prefer
we err on the side of caution, and just leave the trolls to rot in their own
sad, childish little world.
Don't try to argue with a fool, they will just bring you down to their level
and beat you over the head with their experience.
In my opinion, trolls are bullies, just ignore them since we already have terms
in place for bullies who go too far, therefore, save your time and do not feed
the trolls.
In my opinion, trolls are not smart, nor logical, and you are not likely going
to bring them to your side of the argument, therefore, save your time and do
not feed the trolls.
In my opinion, trolls want to try to get a reaction out of you, this is what
gives them satisfaction and power since they can't get satisfaction nor power
by anything constructive in their sad little useless lives, therefore, save your
time and do not feed the trolls.
Kind Regards,
John
P.S. I will not be feeding any trolls on this thread.
|
|
|
|
| Author: | pitz8008 | | Posted: | Aug 6, 2022 23:24 | | Subject: | Re: Destorying our forum by responding to trolls? | | Viewed: | 51 times | | Topic: | Problem | |
|
| In Problem, PlanetEarthToys writes:
| | In Problem, cycbuild writes:
| | In Problem, PlanetEarthToys writes:
| | from my being ignored viewpoint...
the problem here is that a few members have been living in the Forum here on
Brinklink, daily , for likely more years than i can count on both hands,
they think they own this forum, that they control what occurs here, as in this
post itself, labeling people you do not like
i'm not sure who you think you are, but the forum is just that .. --
'The Forum',
not 'our' forum as you keep referring to it as. it doesn't belong
to you, it belongs to everyone..
why you are choosing to post something like this about Brinklink members who
disagree with you or confront you by labeling them & suggesting their intentions
for joining a conversation & incinuating people who disagree with you are BAD
& drive away customers...
well that makes YOU the bully...
doesn't it
|
It's because you jump into every conversation to "confront with facts", as
a newer member.
Especially to calbricks, who you were interacting with for the first time.
This is just a feeling, but I'm sorry if there's someone overly-critical
and judgemental in your life. It won't last, and I hope you gain the ability
to set healthy boundaries.
|
so....
you have zero issues with Calbricks reporting someone for spamming him in a private
message, then copy & pasting that exact same message into the public forum here,
amplifying the spam to the entire brinklink userbase...?
WOW!
i never recieved that email, i learned about it via calbricks post... i am simply
amazed he is .. allowed... to do that..
not sure why being a new member has any bearing on the relevance of a response...
but hey, i'm not you
|
Nobody here has a problem with CalsBrick's. But everyone here has a problem
with you. Take a clue.
|
|
| Author: | pitz8008 | | Posted: | Aug 6, 2022 22:44 | | Subject: | Re: Similar Orders, different buyers, suspicious | | Viewed: | 39 times | | Topic: | Selling | |
|
| In Selling, Emporiosa writes:
| | In Selling, tknorr writes:
| | I have a very suspicious circumstance on my hands.
I had two orders come in yesterday, four hours apart. Buyers are from different
states. One has 0 rating, the other has 5 positive and 0 negative. The orders
are almost identical in the parts that they picked out (mostly technic). The
quantity is different. One order has 400pc the other 200, but they share 16 pieces.
This all seems like too much of a coincidence.
Curious how the forum thinks I should proceed. I'm only in my first month
of selling.
Thanks!
|
Very common, especially if you've selected in your settings to show your
store on Rebrickable 
|
What does this mean and how do you do that?
|
|
| Author: | pitz8008 | | Posted: | Aug 3, 2022 21:27 | | Subject: | Re: BRICKLINK EMAIL & CONFUSION CLARIFIED | | Viewed: | 52 times | | Topic: | Off Topic | |
|
| In Off Topic, utlf writes:
| | In Off Topic, Nubs_Select writes:
| | If that’s your attitude to “illegal” terms then why are you worried about “illegally”
obtained minifigures?
|
My terms are fine, and are pretty much an amalgamation of bits & pieces I've
seen in other store terms from my time on Bricklink
There's also a huge difference between "ilegal" store terms and the possibility
of people selling stolen minifigures; I have no issue changing the terms if Bricklink
admins find they aren't properly aligned with seller TOS, but there IS a
huge difference between these 2 things
One affects the market as a whole, the other is an isolated case that can be
easily rectified if needed
|
No, your terms aren't fine.
"I do not accept returns, refund requests or exchanges as there is no way I am
able to ensure that I receive my exact item(s) back."
Quite frankly, you sound like the biggest scammer of all. And up until a week
or two ago you were charging a fee for paypal. Now you've changed that fee
to 5 percent of the order. So don't get all high and mighty. Nobody wants
to listen to your sanctimonious nonsense.
|
|
| Author: | pitz8008 | | Posted: | Aug 3, 2022 20:43 | | Subject: | Re: BRICKLINK EMAIL & CONFUSION CLARIFIED | | Viewed: | 59 times | | Topic: | Off Topic | |
|
| In Off Topic, 1001bricks writes:
| | In Off Topic, utlf writes:
| | Hoping to clarify the confusion and worry caused by this latest email [...]
|
None here.
Apart this, while you might be right in some probably rare cases, I'd recommend,
while you're trying to help us all (thank you, we're so dumb)... to please
start to sweep on your door step.
Your Terms are unacceptable in 2022, and maybe even illegal:
- no refund
- no cancellation
- payment with 48hrs
- additional PayPal charge
- strange feedback policy
- non-negotiable, not responsible...
I'd be unhappy I'd report your shop for its terms.
But I couldn't read them all so much it's contrasted, bold and aggressive,
sorry.
|
+ 1,000
|
|
| Author: | pitz8008 | | Posted: | Aug 3, 2022 17:15 | | Subject: | Re: Counterfeit items? | | Viewed: | 79 times | | Topic: | Problem | |
|
| In Problem, keima536 writes:
| | I was sparse on details specifically because I didn't know if any action
was warranted on my part. Ended up leaving it at bricklink's doorstep. Up
to them.
|
You actually reported this store?
|
| Author: | pitz8008 | | Posted: | Aug 3, 2022 09:32 | | Subject: | Re: Bricklink email? is it real? | | Viewed: | 58 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | Just wanted to ask if bricklink recently sent out an email regarding the selling
of minifigures as the entire email is just a bit off
|
I dunno, I guess I'm the only one but it seemed like a perfectly reasonable
and legit email to me. Looks like I'm on my own on this one.
|
|
| Author: | pitz8008 | | Posted: | Jul 29, 2022 09:16 | | Subject: | Re: Overly enthousiastic admins | | Viewed: | 86 times | | Topic: | General | |
|
| In General, pitz8008 writes:
| | In General, jennnifer writes:
| | In General, legokopen writes:
| | Recently, I got warnings for offering a transparent minifig Batman cowl that
supposedly was illegitimate. Not nice, but well, I could kind of understand the
reason.
But today BrickLink today both my buyer and seller priviledges with reason: fee
avoidance.
That comes out of nowhere to me, so I'm wondering: where does this witch
hunt come from?
Are more people experiencing overly enthusiastic moderators that are in desperate
need of finding some violation of the terms?
This is not how BrickLink should be managed. It should be a place for AFOLs,
and of course for those just looking for a set or spare brick.
Please, please don't make this an environment based on suspicion, assuming
that we're all just looking for the last cent/penny/nickel to add to our
fortune.
|
Just curious, were the warnings from BrickLink? or other members?
Also, if you were suspended due to fee avoidance, then why do you think it's
related to your rare color part?
And yes, the entire store suspension process needs much more communication and
feedback than it does now.
Jen
|
"Much More Communication" insinuates that there is actually communication.
|
And Bricklink has all these moderators and administrators who love helping out
the Bricklink community. Why don't they task one or two of them to deal with
store suspensions.
|
|
| Author: | pitz8008 | | Posted: | Jul 29, 2022 09:07 | | Subject: | Re: Overly enthousiastic admins | | Viewed: | 82 times | | Topic: | General | |
|
| In General, jennnifer writes:
| | In General, legokopen writes:
| | Recently, I got warnings for offering a transparent minifig Batman cowl that
supposedly was illegitimate. Not nice, but well, I could kind of understand the
reason.
But today BrickLink today both my buyer and seller priviledges with reason: fee
avoidance.
That comes out of nowhere to me, so I'm wondering: where does this witch
hunt come from?
Are more people experiencing overly enthusiastic moderators that are in desperate
need of finding some violation of the terms?
This is not how BrickLink should be managed. It should be a place for AFOLs,
and of course for those just looking for a set or spare brick.
Please, please don't make this an environment based on suspicion, assuming
that we're all just looking for the last cent/penny/nickel to add to our
fortune.
|
Just curious, were the warnings from BrickLink? or other members?
Also, if you were suspended due to fee avoidance, then why do you think it's
related to your rare color part?
And yes, the entire store suspension process needs much more communication and
feedback than it does now.
Jen
|
"Much More Communication" insinuates that there is actually communication.
|
|
| Author: | pitz8008 | | Posted: | Jul 29, 2022 08:21 | | Subject: | Re: Store suspended,no reason or response from BL | | Viewed: | 75 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | | |
One buyer of mine put an order through BL, then emailed me personally asking
for bank transfer.
I gave him my account info and received payment my bank transfer. Then I cancelled
the order on BL because I thought the transaction was held outside of BL and
so had nothing to do with BL. (I didn't know this kind of action was prohibited)
|
That is not dealing off bricklink, it is fee avoidance. You are using bricklink
to get an order, get paid for it then cancell it and hence avoiding the fee.
|
This is obviously the case here. However, it sounds like an honest mistake from
a new seller. And while, yes, this is listed in Bricklink's terms. It couldn't
possibly have taken longer than 15-30 seconds for Bricklink to explain this to
the seller when suspending their store and explaining what actions the seller
needs to take to get their store unsuspended. Common courtesy and open lines
of communication make everything better.
|
|
| Author: | pitz8008 | | Posted: | Jul 26, 2022 10:10 | | Subject: | Re: Seller Privileges Revoked | | Viewed: | 79 times | | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| | Day 23 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E.
Come on Bricklink team, this is frustrating, just expecting an answer to simple
questions from you guys. Can someone help??? What are my options if they do not
respond????
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
|
This is outrageous.
| |
Bommi Reddy
In Selling, bommibricks writes:
| | Day 22 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
Bommi Reddy
In Selling, Hal8472 writes:
| | In Selling, bommibricks writes:
| | Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
Since the store is still closed I assume this is unresolved. As a new seller
here I find it troubling the this would be done without communicating with the
store owner, and be unresponsive to inquiries for so long.
I realize I don’t have the whole story just some forum comments with even some
of those deleted.
I will be watching closely for some resolution.
Andrew
|
|
|
|
|
| Author: | pitz8008 | | Posted: | Jul 26, 2022 08:39 | | Subject: | Re: F’legos (fake+Legos) | | Viewed: | 52 times | | Topic: | General | |
|
| In General, PlanetEarthToys writes:
| | In General, BricksOfFaith writes:
| | In General, PlanetEarthToys writes:
| | bulk lots of Facebook Marketplace..
i sold out 30 pounds @ $2.00 a pound
|
And people bought them? That’s what I should do lol
|
yeah. .what you do is you take all of your F'Lego's & mix them with any
Lego bricks or parts you have that are damaged or too worn / faded to sell individually.
stir that bucket up, make ya Large Priority USPS Flat Rate boxes full of "mixed
Lego & Other Bricks"
$2.00 a pound...
who's on Facebbok Marketplace...?
... - Grandma's with Grandkids......
|
Sounds insanely misleading. Nothing quite like bragging about taking advantage
of a Grandma.
|
|
| Author: | pitz8008 | | Posted: | Jul 23, 2022 10:32 | | Subject: | Re: Seller Privileges Revoked | | Viewed: | 93 times | | Topic: | Selling | |
|
| In Selling, qwertyboy writes:
| | In Selling, BricksOfFaith writes:
| | Honestly, this store being closed is getting plain and simply stupid and idiotic.
The admins are extremely present on the forum, and they simply ignore these threads
at this point. If bricklink wasn’t needed in my income, I would seriously consider
closing my store permanently.
|
Admins have not replied to these forum messages, and they have no requirement
to. Communication about store inventory issues like these should be kept private,
between store and BL. There are only posts from one side, and so outsiders can't
have a full view of what is happening.
Whether it is pitchforking against a store for having "interesting" inventory,
or pitchforking against admin for not publicly responding, we should let the
involved parties sort this out instead of taking sides and heating things up.
Have a great weekend all, and stay cool!
Niek.
|
Well the OP says no one from Bricklink has reached out to them yet. And letting
history be a guide, that sounds very believable. And outrageous.
|
|
| Author: | pitz8008 | | Posted: | Jul 23, 2022 05:48 | | Subject: | Re: Seller Privileges Revoked | | Viewed: | 99 times | | Topic: | Selling | |
|
| In Selling, utlf writes:
| | | | From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
|
To clarify this misconception, a formal report was filed once a Forum Moderator
had told me all concerns should be sent directly to admins through a ticket;
it wasn't until the ticket was filed that the Bricklink Admin(s) took action,
and one of them had replied to the thread afterwards in which they implied they
also find the legitimacy of the figs/how they were sourced questionable (paraphrasing
since the thread was nuked by Forum Mods)
|
This is from UTLF store terms - "For orders using PayPal, there is an additional
charge for 5% of the order total to cover fees". Isn't this against Pay Pal's
terms and conditions. So Bricklink is just going off the word of someone who
clearly violates Pay Pal's terms and conditions. Will this store be shutdown
for openly violating policy?
|
|
| Author: | pitz8008 | | Posted: | Jul 23, 2022 05:37 | | Subject: | Re: Seller Privileges Revoked | | Viewed: | 90 times | | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| | Correct me if I am understanding this wrong.
1. UTLF Store owner files a formal report with the admin and admin takes action
closing the store with reason "Preventive Action" and does not even ask the store
owner for clarification.
2. No communication is sent to the store owner.
3. Admin replies in the chat group and his reply is deleted from the posts along
with all the other posts.
I have a few questions if the admin can answer I would really appreciate it.
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I not sell the item(s) that
they do not want me to sell?
Regards
Bommi Reddy
|
This is absolutely ridiculous that this store has been closed for like 20 days
with zero contact from someone from Bricklink. If they will treat this store
in this shameful way, they'll have no problem treating your store the same
way. And for the record, this post would be deleted if I wrote what I think about
UTLF.
| |
In Selling, utlf writes:
| | | | From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
|
To clarify this misconception, a formal report was filed once a Forum Moderator
had told me all concerns should be sent directly to admins through a ticket;
it wasn't until the ticket was filed that the Bricklink Admin(s) took action,
and one of them had replied to the thread afterwards in which they implied they
also find the legitimacy of the figs/how they were sourced questionable (paraphrasing
since the thread was nuked by Forum Mods)
|
|
|
|
| Author: | pitz8008 | | Posted: | Jul 15, 2022 06:40 | | Subject: | Re: Your store is suspended But WHY ? | | Viewed: | 95 times | | Topic: | Help | |
|
| In Help, Hagbart writes:
| | Dear friends from Bricklink
Just got suspended, seems the work of a buyer that was a liar and a fraud.
What can I do to appeal this decision that is quite unfair as I have much more
transactions than this buyer!
Please help me to waive this.
Regards,
Hubert
|
Again the breakdown of communication. Is it really that hard for Bricklink to
tell a store why they are being suspended? It literally can be accomplished in
a single sentence.
|
|
| Author: | pitz8008 | | Posted: | Jul 9, 2022 16:24 | | Subject: | Re: Store suspended without any notification | | Viewed: | 59 times | | Topic: | Technical Issues | |
|
| In Technical Issues, coqie writes:
| | After being a member for many years wit an almost perfect rating and no issues
what so ever I had to find out myself today my store is suspended.I have not
been notified about this nor did get any warning there is an issue so have no
clue why or how to fix it. Very sad. I can imagine that when any of my current
buyers with an order that is not yet shipped come accross my suspended store
they get worried so I notified them all reassuring them orders will be shipped
as planned soon. Very annoying for me while on a short holiday. Thank you bricklink
for communicating. Are there any other stores that experience the same problem?
I already contacted the help center but it will probably take a few days before
I get a responds and still, if there is an issue it still has to be resolved.
Greetz Werner
|
I think this entire thread lost sight of the main point of this post. The OP
was upset that their store was suspended without being notified why. I don't
think it is too much to ask, that when suspending a store, at least inform the
store of why they are being suspended so they can make the necessary changes
immediately.
Or, now I don't want to get all crazy and simplistic, but when noticing a
store has gone against some terms that maybe 3 people outside of sylvain have
read, maybe just send them a message alerting them to the problem and giving
them like 12 or 24 hours to fix the issue otherwise the store will be suspended.
I know what I just mentioned is way too crazy and common sense to ever work.
Just some food for thought.
|
|
| Author: | pitz8008 | | Posted: | Jul 8, 2022 22:48 | | Subject: | Re: total non lego | | Viewed: | 31 times | | Topic: | Off Topic | |
|
| In Off Topic, BrickOutLoud writes:
| | we are gamers looking for something new to play. anyone have any suggestions?
|
Contra, Tecmo Bowl, Tyson's Punch-Out, RBI 1, RBI 2, Mario 1, Mario 2, Mario
3, Double Dribble, Kung-Fu, Zelda. Just to name a few.
|
|
| Author: | pitz8008 | | Posted: | Jun 22, 2022 06:25 | | Subject: | Re: Dear Admins, please help | | Viewed: | 72 times | | Topic: | Help | |
|
| In Help, Kuboteka writes:
| | In Help, Kuboteka writes:
| | In Help, TheCuteGiraffe writes:
| | Seems like you just need to be more upfront with postage. Some buyers are very
specific with how they want their items shipped and excatly how long they want
that to take.
Good luck in your issue,
The Cute Giraffe
|
Thanks
We hope admins can help us soon
Or we start to need money for salary to employers and storage, it is very hard
days now...
|
At least we need promt answer from admins here, cause we had no any answers yet.
We solved all NSS before they appeared, what is the reason of store suspending
if we are Lithuanian store for years.
|
I find it outrageous this store is still suspended for 3 NSS that never should
have been allowed to be completed to begin with. If an impatient buyer can shutdown
this store, they can shut down yours as well.
There was one time I dropped off over 60 orders at the post office. Unfortunately
all of those packages got missplaced for a couple weeks. All of the buyers who
contacted me were very understanding. But if I ran into the unfortunate luck
of having three impatient buyers who didn't care to be understanding in that
situation, my store could have been shut down. Even though all the packages were
delivered. A buyer can open an NSS, the package can be delivered the next day,
and somehow a store could still get an NSS strike. And if this scenario happened
three times at once, a store is closed. How does nobody see the problem with
this system?
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|
| Author: | pitz8008 | | Posted: | Jun 21, 2022 07:54 | | Subject: | Re: Dear Admins, please help | | Viewed: | 76 times | | Topic: | Help | |
|
| In Help, yorbrick writes:
| | In Help, pitz8008 writes:
| | In Help, Kuboteka writes:
| | Hello, we have our store suspended because of completed NSS that has tracking
and was delivered to our customer some time before he completed this NSS.
We provide all info about this NSS at Help Desk, if you need more info please
write us.
We have a top-50 store on bricklink with hundreds of orders a month and we always
ship our orders and always solve any problems with our orders.
Please answer on the ticket asap, cause our customers are worried cause of suspended
store (that thay will not receive orders they placed, but they will)
And cause we need to sell our parts (we have 15 employes now whom we need to
pay salary)
It is auful to lose money cause of buyer who can stop NSS after he receive his
order.
Thanks a lot for your help
We always work for our customers and hope you know it.
|
I've said multiple times that this situation could happen and it should be
fixed so that it doesn't occur. There needs to be a system in place where
the nss is automatically removed when the tracking number or refund is given.
It's preposterous that this store is closed even after the package had already
been delivered.
|
I imagine a member of BL staff still needs to check the delivery confirmation
and that it has been sent to the right address, otherwise rogue sellers could
submit the tracking number for any delivery they know has been delivered. And
that takes time.
Maybe larger stores should have more leeway such as anyone doing 500 transactions
a month could be allowed 4 or 5 completed instead if 3, so long as they eventually
get resolved.
Of course, getting the shipping times down would really help this seller stop
getting them as their shipping times are much longer than most. They've posted
a number of times in the forum when they have been suspended for it so no doubt
it is a constant problem. But while they stick with their business model of running
the business from Russia but selling out of Lithuania, so have to import each
order into the EU before sending it on, it will happen again and again. Buyers
will become nervous as the seller cannot provide tracking until the parcel is
sent on the second leg of the journey, which might not be until a few weeks after
the order is processed.
|
I'm not disagreeing with any of that. But there really needs to be a process
in place that an NSS should under no circumstances be allowed to be completed
when it isn't deserved. There are serious ramifications that come with a
completed NSS and it shouldn't be allowed to happen when it is undeserved.
|
|
| Author: | pitz8008 | | Posted: | Jun 21, 2022 06:25 | | Subject: | Re: Dear Admins, please help | | Viewed: | 115 times | | Topic: | Help | |
|
| In Help, Kuboteka writes:
| | Hello, we have our store suspended because of completed NSS that has tracking
and was delivered to our customer some time before he completed this NSS.
We provide all info about this NSS at Help Desk, if you need more info please
write us.
We have a top-50 store on bricklink with hundreds of orders a month and we always
ship our orders and always solve any problems with our orders.
Please answer on the ticket asap, cause our customers are worried cause of suspended
store (that thay will not receive orders they placed, but they will)
And cause we need to sell our parts (we have 15 employes now whom we need to
pay salary)
It is auful to lose money cause of buyer who can stop NSS after he receive his
order.
Thanks a lot for your help
We always work for our customers and hope you know it.
|
I've said multiple times that this situation could happen and it should be
fixed so that it doesn't occur. There needs to be a system in place where
the nss is automatically removed when the tracking number or refund is given.
It's preposterous that this store is closed even after the package had already
been delivered.
|
|
| Author: | pitz8008 | | Posted: | Jun 9, 2022 05:33 | | Subject: | Re: Worst Experience I ever had on Bricklink. | | Viewed: | 73 times | | Topic: | Buying | |
|
| In Buying, shannu writes:
| | I don't run into any issues with sellers and if I do, we always resolve them
with no issues.
However, this is my first time running into someone who is unwilling to communicate.
I recently requested an invoice from this seller who had most of the parts I
needed for my Iron Man collection and that too at really good prices.
I get my order canceled because the seller decided to use my IP address to see
where to ship to rather than the address I put to where I want the parts to be
shipped out.
I am currently on vacation and out of the country so obviously, my IP will not
correspond to my actual home. I tried communicating this to the seller multiple
times and instead of replying to my emails to hear me out, the seller left a
negative comment on my profile.
I told the seller I live in the US and not at my IP address and that my IP address
is where I am at for vacation. I get 0 responses from the seller but I get
a negative comment?
This is so far the worst experience I had and the only reason I kept following
up with the seller to clarify the issue is that the seller has the parts I need.
I am not really a new member of Bricklink as I joined in 2015 but I only recently
started to actually buy from the website so ig I can say I am new to buying on
this website.
Unbeliveable. Would like to know if others had to deal with issues on the platform.
|
I don't even know what an IP address actually is. But this seller sounds
like a psycho. Leave them negative feedback and move on. Hopefully Bricklink
will remove the negative feedback you received.
|
|
| Author: | pitz8008 | | Posted: | Jun 5, 2022 16:36 | | Subject: | Re: Neutral feedback needs some TLC | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, Abrickadabra writes:
| | Neutral feedback should neither be considered positive nor negative.
When displaying a store's positive (or negative) feedback score, neutrals
should be excluded.
In its current state, there are 2 problems:
1. Leaving a store neutral feedback does the same amount of damage to its overall
praise percentage as negative feedback, even when the customer considers their
experience neither more positive or more negative.
2. Buyers are less likely to leave neutral feedback when they have genuinely
neutral experiences, because they don't want to harm the store reputation.
This leads to a much less honest picture of the actual experience of buying
from that store.
I think [2] well represents most long term BL users. Newcomers are more likely
to provide honest neutral feedback, without realising the unintended harm it
has on the store reputation.
Or hey, just be honest and rename them "positive, kinda bad, negative", as that's
realistically what they've turned into.
|
In the legendary words of John McClane, "Welcome to the party, pal"
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|
| Author: | pitz8008 | | Posted: | May 4, 2022 14:28 | | Subject: | Re: Stripe Requires LEGO Copyright Authorisation | | Viewed: | 68 times | | Topic: | Payment Methods | |
|
| In Payment Methods, LordSkylark writes:
| | At least in the USA, you have a right to sell what you yourself own. If another
company sold it to you, they cannot further control how and to whom you sell
it.
|
This isn't true. Many companies, Lego for instance, decide who can sell their
products on amazon. Even if you already own the product.
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