| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jennnifer  | | Posted: | May 25, 2020 22:11 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 40 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | I have never seen a feedback, as long as, your most recent neutral. I thought
we were limited to 80 or so characters?
|
Wow! You can write a whole novel apparently. I just tried and was still limited
to 80. Maybe it was edited?
Jen
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| Author: | jennnifer | | Posted: | May 25, 2020 21:05 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Please excuse my ignorance, but where are comments left during Instant Checkout
viewable to sellers? I am wary of this system still and info like this makes
me even more uncertain.
thanks!
Jen
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| Author: | jennnifer | | Posted: | May 25, 2020 11:22 | | Subject: | Re: Category Definitions - Update | | Viewed: | 32 times | | Topic: | Catalog | |
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| In Catalog, StormChaser writes:
| | In Catalog, StormChaser writes:
| | As part of the larger roadmap project of updating catalog guidelines, we anticipate
making this page official on or before June 1st, 2020:
|
This morning I had two different people ask via PM that we delay implementing
these new definitions for item types and categories so that we could discuss
them further.
I see three paths we could take from here:
1. Make these official in one week from today, but not move anything yet.
Instead, only move things as part of projects on the roadmap.
2. Make these official and immediately begin allowing limited movements
of item types and categories as necessary.
3. Delay making these definitions official.
My thought is that these definitions will not be perfect. They must be field-tested
and will change over time as flaws are discovered. They have been delayed for
20 years and I'm not overly thrilled about further delays.
But I also understand that the last few months have been an exceptionally busy
time for sellers, so many sellers simply haven't had time to consider or
comment on the definitions.
So my preference is for the first option from the list above. What's yours?
|
Thanks for being so responsive about this issue! I am comfortable with Option
1 as it keeps things moving forward and respects the work that has already been
done. And, I would be very relieved to know that parts won't be moving around
yet without further time (and maybe discussion.)
Keep up the great work,
Jen
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| Author: | jennnifer | | Posted: | May 25, 2020 11:17 | | Subject: | Re: Why are these Hinges? | | Viewed: | 39 times | | Topic: | Catalog | |
|
| Here is another Hinge category pickle:
[p=x277]
* | | 47973 Hinge 1 x 3 with Two Pins, Locking 1 Finger - Round Pin Holes
Parts: Hinge |
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| Author: | jennnifer | | Posted: | May 17, 2020 11:24 | | Subject: | Re: System Updates & Keeping People Informed | | Viewed: | 57 times | | Topic: | Suggestions | |
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| In Suggestions, stevetq2 writes:
| |
Please keep us all better informed so we can service our customers properly and
support you all at BrickLink to continue to proved an otherwise great site.
I would appreciate a constructive response from admin to this message
Thanks
|
I realize that this doesn't cover all the points in your suggestion but here
is the most recent response from Admin about this issue:
https://www.bricklink.com/message.asp?ID=1197156
It is quite a bit more than we have received in the recent past, so I am hopeful
that more positive and constructive changes are on the way. I do also hope they
develop a communication system to let us know of upcoming changes.
Take care,
Jen
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