Discussion Forum: Messages by coevorden01 (519)
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 Author: coevorden01 View Messages Posted By coevorden01
 Posted: May 1, 2024 08:13
 Subject: Re: I’m back from the ban!
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 Topic: Off Topic
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Off Topic, Saitobricks.ca writes:
  Yep that’s right I got banned but I’m back now.

why you were banned, thats the question
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Apr 29, 2024 16:34
 Subject: Re: How can I give free shipping to a buyer?
 Viewed: 33 times
 Topic: Selling
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Selling, MarcHatSteine writes:
  So I have a buyer who contacted me and asked if they could add some more items
to an order that has not yet been shipped. Of cause I'll make that happen,
but I'd prefer to let this run through Bricklinks system as well instead
of just adding the parts off the book, because this would make handling it for
me easier.

But I'm struggling to find a way to give this user free shipping without
opening it up for all buyers. So far I've tried:

- Issue a coupon for the shipping costs, this didn't work because a coupon
is limited by the value of the order and because my buyer wants to add items
for less than the shipping costs they would only get the value of the items for
free but still would have to pay the full shipping costs.

- Create a "Free Shipping Method" with a very high min-buy and a bypass
password. This didn't work because the password seems to only lift the global
minimum buy restriction, but no shipping methods are displayed during checkout.

Do you have any suggestions on how I could handle this and give this user free
shipping without asking them to upfront it and than sending it back?

put the order back on ready, let him add the parts
make an manual invoice
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Apr 29, 2024 09:52
 Subject: Re: Respect for those where this is their busines
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 Topic: General
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In General, Stuart9 writes:
  It can be frantic when you first open/re-open with larger stocks.

The first few days can force you to temporarily close so that you avoid disappointing
customers with long delays.

Had to do this about three times when I re-opened a month or so ago.

Normally slows a little after the first two weeks unless you are a huge store
and then hopefully becomes a manageable steady flow of orders which you can cope
with.

My experience anyway.



In General, journey2020 writes:
  Hi everyone, I recently, last Friday, started selling my loose Lego pieces in
my store. Fortunately, or unfortunately, I received about 20 orders in a few
hours. I was so inundated with orders that I had to temporarily close the store
to process the orders. I am just now sending out the last two. I am a temporary
store, as my kids don't want to inherit any Lego's. I was so frazzled
doing this that I now have respect for those that do this as a business. Good
work to all those that have stores!!

In the weekends can be busy
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Apr 29, 2024 06:21
 Subject: Re: We should be able to get rid of some users
 Viewed: 62 times
 Topic: Help
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Help, Gaston.La.Brick writes:
  For a seller, the order is fulfilled when the buyer receives ALL items ordered.
It's the seller his obligation to make sure the buyer receives the complete
order.
If the seller fails to do so, a simple refund of the missing items is not sufficient
as the buyer needs to put time in searching a new store to purchase from AND
to pay shipping costs again.

The seller can offer:

A) The buyer returns the full order, with a full refund (including original shipping
costs AND including the return shipping costs, since it was a seller's problem).
Seems expensive for the seller, but it's the seller's fault to begin
with.

B) Refund missing items and reasonable part of the original shipping costs. Or
completely. So the buyer isn't forced to pay shipping costs at another store
from his own pocket.

C) Make sure the buyer receives the items. If you (the seller) doens't have
it in stock, you can place the order yourself at another store, and re-ship (or
just choose a dropshipping method).

I know all options will eat (part of) your profit, but it was your error to begin
with. The buyer can't be held accountable for the mistakes a seller made.
So for a seller you can only sigh, take the cost and learn to get better and
order fulfilling to spot missing items.

The solution you offered to simply refund the actual costs of the missing items,
without even reaching out to the buyer first to discuss options, is not a good
one. I usually go for option C) because I find it my obligation as a seller to
make sure I fully fulfill the order without extra work for my customer. All efforts
and costs to rectify a problem, should come from the seller.

I understand BrickLink used to have more of a "kindred spirits" without
a true enforced "buyer-seller relationship with commercial and legal obligations".
But things have evolved over time, as more and more people found their way to
BrickLink. As a result, the commercial and legal obligations become more and
more important, so it's important for sellers to be aware of these obligations
and act correctly to follow these obligations.

Lastly, I don't think it really professional to post this issue here in the
thread and mention the related user. It might even be considered a privacy violation
to do so? I think it is. But in any case, as a seller, stay professional. This
isn't really a professional action.

You might continue by stoplisting my account as well based on the fact you will
probably not like this reply. It's just how I think about this situation
and give you some other point of view you might consider.

fully agree you.
i see it like, sometimes you win sometimes you loose. but always keep the customer
happy
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Apr 29, 2024 04:40
 Subject: Re: 100 Orders!
 Viewed: 24 times
 Topic: Announce
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Announce, SMLBricksLLC writes:
  Yesterday we got our 100th order on bricklink! Thank you for all your support!

have some more
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Apr 28, 2024 04:37
 Subject: 5039-1 monorail
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 Topic: General
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
do they sell?
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Mar 14, 2024 04:40
 Subject: Re: Re motor mistake
 Viewed: 50 times
 Topic: LEGO products
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In LEGO products, arryannaxsur writes:
  Hi there,
I hope someone can help me. I recently bought a bulk lot of Lego parts and I
stupidly washed them before checking them out, when laying them on a drying table
I realised there was a 2838 motor in the lot. This has been through a cycle on
my washing machine and I wanted to see if I could take it apart and make sure
it’s thoroughly dry before I attach it to a power source. Is there a way this
can be done without destroying the housing.
Thanks in advance

i think you mean motor 2838c01.
I would not make it open and destroy it, also they are not really high pricing
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Mar 13, 2024 13:10
 Subject: Re: Help identifying this part
 Viewed: 35 times
 Topic: Catalog Identification
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Catalog Identification, nobrickmortar writes:
  Please help identify this technic piece that I circled on the paper. Thank you.

39793
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Mar 13, 2024 09:14
 Subject: Re: monorail
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 Topic: General
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In General, WildBricks writes:
  Usually as fast as you can list them.

In General, coevorden01 writes:
  does monorail parts sell easy?

Not over here then
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Mar 13, 2024 05:52
 Subject: monorail
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 Topic: General
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
does monorail parts sell easy?
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Mar 2, 2024 04:40
 Subject: Re: Adding inventory with Brickstore
 Viewed: 29 times
 Topic: Help
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Help, Ca5t writes:
  Good morning brick lovers

I've recently started adding inventory using BrickStore. I deal in used brick's
so most are sorted by part type.

My adding process is to take a bag, count each color quantity, find part in add
item menu, add all the color's from the known tab ( sorted by hue ) double
clicking them so it just adds 1 of every color, then on the main screen I add
all the quantity's. Seems pretty straight forward. But the process of adding
color's after adding a few thousand started to pop out as a repetitive process
that could and should be avoided.

If there was a way to open a file in brick store of any particular part type
with a preset number of piece's like 99, with all the known color's,
that would make it so much easier. I would just add in quantity of colors that
I have, filter by quantity, and all those that are not 99, I mass upload to BL.
And avoid manually adding color's to every singe part. This would speed up
the process significantly.


i always duplicate, then set color and add the quantity
  I would love to hear your process of doing this task, because I know the longer
you do something the more efficient you become )

As usual, any help, tips, wisdom and all that good stuff is highly appreciated
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 29, 2024 07:55
 Subject: Re: Non-Paying NEW Members
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 Topic: General
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In General, SDF_Bricks writes:
  Lately I've seen a surge in NEW members (zero feedback), who end up non-paying.
I'd love to help newbies, but when I go through th effort of checking the
inventory, packing the set, and buying shipping, then the would be buyer cancels
.. that is really annoying.

Yes, I could wait for payment before buying the shipping label, but all of that
takes time.

Should we just ignore all new buyers with zero feedback?

I'd hate to tarnish their reputation and give a negative feedback, but at
the same time, I expect some 'courtesy/commitment' in return.

I start when i have the money, before i do nothing with newbies.
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 19, 2024 16:34
 Subject: Re: Sellers listing Used Minifigures as New
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 Topic: Selling
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Selling, alex10552 writes:
  Honestly, I think the larger issue is how BrickLink allows assembled minifigures
to be listed as New. This is absurd to me, since when you piece two Lego parts
together there is a strain on the plastic, albeit small it is still a strain,
thus the condition is no longer "New". I really wish this would be changed,
it makes zero sense to me.



In Selling, MiniRoz writes:
  It seems like there is an increase in sellers listings USED figs as being in
NEW condition, but they put some like “looks new” or “like new” in the comments.
When I’m buying figs for my own collection, I’ll take the time to read the comments
and it’s not a huge deal. As a seller, however, it drives me nuts. When someone
lists a used fig as new, they usually sell it for well under the 6 month average,
which obviously affects what buyers believe is the average cost for actual new
figures. I know what they’re doing goes against BrickLink’s policy, but they
either didn’t get the memo or they don’t care.
As sellers, does this drive you bananas or do you just shrug it off? Do you keep
your new figs listed at a price that maintains a reasonable profit margin, or
do you cut your losses to compete with current average prices?

Thats why i always write with new ones, never assembled.
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 13, 2024 07:29
 Subject: Re: Has Bricklink been hacked. Again?
 Viewed: 84 times
 Topic: Technical Issues
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Technical Issues, StarBrick writes:
  In Technical Issues, UTLF writes:
  Have you tried logging out of Bricklink on Studio & signing back in?

And:
- clearing cache, cookies etc.
- rebooting

No
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 12, 2024 03:18
 Subject: Re: Due to the upcoming variants merge do you...
 Viewed: 42 times
 Topic: Inventories
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Inventories, 1977_mauro writes:
  ...still will differentiate the merged variants using the comment field?

Choose:

a) yes
b) no
c) not sure yet

Keep in mind that it won't be visible anymore in the old set inventories
which variant has been used.

Thanks Mauro

b
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 10, 2024 12:27
 Subject: 5039 monorail. Brand new
 Viewed: 110 times
 Topic: Sales
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
10 in store
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 9, 2024 05:56
 Subject: Re: Please identify
 Viewed: 40 times
 Topic: Help
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Help, SezaR writes:
  The arms and legs may not belong to the toros.

Thanks

all lego
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 6, 2024 05:04
 Subject: Re: What's the deal about bluish gray?
 Viewed: 41 times
 Topic: Colors
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Colors, yorbrick writes:
  In Colors, journey2020 writes:
  In Colors, LeGoLem writes:
  I am looking for gray bricks and part, but anywhere I look people only sell dark
or light bluish gray instead of regular gray parts. Why is that? Where are the
good old light gray parts? Why did regular gray become so rare?

Hi, I have a big bag full of the old light gray pieces. If you want to send me
a list of the pieces you need, I will see if I have them. I also have a big
bag full of the old dark gray pieces as well.

Do you realise this thread was from five and a half years ago?

those were the days
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Jan 5, 2024 09:16
 Subject: Re: wie herkent deze?
 Viewed: 35 times
 Topic: Help
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Help, ZwarteMagica writes:
  In Help, thomasvriens writes:
  Ik kan nergens vinden uit welke set dit blokje + sticker afkomstig is. Wie kan
helpen?

 
Part No: B6000stk02  Name: Sticker Sheet for Book 6000, Sheet 2
* 
B6000stk02 Sticker Sheet for Book 6000, Sheet 2
Parts: Sticker Sheet

linksboven op deze stickersheet.

dit is echt zwarte magica dat je dit zo snel hebt gevonden !
 Author: coevorden01 View Messages Posted By coevorden01
 Posted: Dec 28, 2023 05:36
 Subject: Re: (order received) page very slow
 Viewed: 50 times
 Topic: Technical Issues
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coevorden01 (519)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
May 1, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: sailorbricks
In Technical Issues, Chrisandjax writes:
  Same here. Very slow and at the busiest time of the year!

you are so right. same problems here, Netherlands.

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