Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheLastBrick  | | Posted: | Jul 29, 2023 07:43 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 54 times | | Topic: | Problem | |
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| In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | Ok, and should I complaint on the police or something like that, or its not
worth it?
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Where did you buy and how big was the order?
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Portugal, and it was 320€
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Then I would go to the police!
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Ok, I will try, but more than one person told me when its IBAN transfer, they
do nothing, because they say you sent money to that person because you want,
you dont have any papers that proove you buy something there, in case of private
sellers, but I will take a look, thanks
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That's not true! What did you specify as the reason for the transfer?
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I think the order number
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You think? You'd have to see it on your bank statements. You need that as
evidence with the police.
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Need to check it
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| Author: | TheLastBrick | | Posted: | Jul 29, 2023 07:26 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 35 times | | Topic: | Problem | |
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| In Problem, coevorden01 writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | Ok, and should I complaint on the police or something like that, or its not
worth it?
|
Where did you buy and how big was the order?
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Portugal, and it was 320€
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Then I would go to the police!
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Ok, I will try, but more than one person told me when its IBAN transfer, they
do nothing, because they say you sent money to that person because you want,
you dont have any papers that proove you buy something there, in case of private
sellers, but I will take a look, thanks
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you have a printable proof 100%
your bl order, there is all the info.
and your banckaccount.
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Some years ago I had a problem in other way, I sold a set, the buyer says didnt
receive it, and I refund it, but how I know he didnt receive it? The seller can
say it send it and I didnt receive it, but will see what can I do
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| Author: | TheLastBrick | | Posted: | Jul 29, 2023 07:13 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 32 times | | Topic: | Problem | |
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| In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | Ok, and should I complaint on the police or something like that, or its not
worth it?
|
Where did you buy and how big was the order?
|
Portugal, and it was 320€
|
Then I would go to the police!
|
Ok, I will try, but more than one person told me when its IBAN transfer, they
do nothing, because they say you sent money to that person because you want,
you dont have any papers that proove you buy something there, in case of private
sellers, but I will take a look, thanks
|
That's not true! What did you specify as the reason for the transfer?
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I think the order number
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| Author: | TheLastBrick | | Posted: | Jul 29, 2023 06:57 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 36 times | | Topic: | Problem | |
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| In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | Ok, and should I complaint on the police or something like that, or its not
worth it?
|
Where did you buy and how big was the order?
|
Portugal, and it was 320€
|
Then I would go to the police!
|
Ok, I will try, but more than one person told me when its IBAN transfer, they
do nothing, because they say you sent money to that person because you want,
you dont have any papers that proove you buy something there, in case of private
sellers, but I will take a look, thanks
|
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| Author: | TheLastBrick | | Posted: | Jul 29, 2023 06:52 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, Dino writes:
| | In Problem, TheLastBrick writes:
| | Ok, and should I complaint on the police or something like that, or its not
worth it?
|
Where did you buy and how big was the order?
|
Portugal, and it was 320€
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| Author: | TheLastBrick | | Posted: | Jul 29, 2023 06:31 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 36 times | | Topic: | Problem | |
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| Ok, and should I complaint on the police or something like that, or its not
worth it?
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| Author: | TheLastBrick | | Posted: | Jul 28, 2022 04:22 | | Subject: | Re: Selling fees | | Viewed: | 65 times | | Topic: | Help | |
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| Ok, I think I have done it right, but there was some high fees when I had almost
not sold nothing, so I dont know
In Help, Brickwilbo writes:
| | In Help, TheLastBrick writes:
| | Hi, I had some orders that has been cancelled, but I still had to pay an amount
of fees, I would like to ask if when an order is cancelled, we still have to
pay tje fees like that order was sold? Thanks
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Fees are credited if the order is canceled using the order cancelation process
correctly.
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| Author: | TheLastBrick | | Posted: | May 31, 2022 07:33 | | Subject: | Selling fees | | Viewed: | 115 times | | Topic: | Help | |
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| Hi, I had some orders that has been cancelled, but I still had to pay an amount
of fees, I would like to ask if when an order is cancelled, we still have to
pay tje fees like that order was sold? Thanks
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| Author: | TheLastBrick | | Posted: | Dec 21, 2021 10:02 | | Subject: | Re: Re open store password not match | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, TheLastBrick writes:
| | Hello, Im trying to reopen my store since I return to my country, I know the
password for my account, since I can log out and it, but when I put the password
to reopen the store it says not match, Im doing something wrong, thanks
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I don't think you need a password to re-open your store. Go here:
https://www.bricklink.com/v2/mystore/management.page
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Thanks, I was in the wrong place, much time awys from this, thanks
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| Author: | TheLastBrick | | Posted: | Dec 21, 2021 09:20 | | Subject: | Re open store password not match | | Viewed: | 77 times | | Topic: | Help | |
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| Hello, Im trying to reopen my store since I return to my country, I know the
password for my account, since I can log out and it, but when I put the password
to reopen the store it says not match, Im doing something wrong, thanks
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| Author: | TheLastBrick | | Posted: | Aug 1, 2021 09:33 | | Subject: | Re: Plant Flower Small, 4 on Sprue No: 3742c01 | | Viewed: | 40 times | | Topic: | Problem Order | |
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| Hello, now the user has put me a non shipping alert and continues to say that
the part dont has the LEGO logo on it, who I can contact from the administration
to try explain what is happening and fix this? Thanks
In Problem Order, psusaxman2000 writes:
| | In Problem Order, TheLastBrick writes:
| | Hello, I sold some Plant Flower Small, 4 on Sprue, Item No: 3742c01 and only
now, almost after 2 months Ive shipped the order, the buyer sent me a message
saying the parts are not LEGO, because dont have the Brand LEGO name on it, but
this parts dont have it, so what I can do to try to fix this
PS: also the buyer was registered in UK, and now it's on the USA
Thanks
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This concept has been discussed numerous times in the forum about parts not including
the LEGO logo somewhere on it. Smaller parts will not have this or only a (C)
to denote that they are authentic. Even then, this is not always present as
some individual parts do not have the space to include them with out interfering
with the appearance of the part. I would point them to other threads in the
forum (just search "Lego Logo") and you'll find other people talking about
this. If they are still persistent, I would just refund and then you can block
them as a buyer if you don't want to deal with it again in the future.
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| Author: | TheLastBrick | | Posted: | Jul 26, 2021 09:08 | | Subject: | Re: Plant Flower Small, 4 on Sprue No: 3742c01 | | Viewed: | 48 times | | Topic: | Problem Order | |
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| Hello, thanks for the reply, Ive insist with him, and he told me will send some
pics of this part with the LEGO pattern, but he says that 3 days ago and have
not sent nothing, maybe is trying to make some fakes and then sent me the photos,
I dont know.
He's trying to scam me and make me stupid and I will not refund him because
a thing thats not true, sorry, but dont try to cheat me
In Problem Order, peregrinator writes:
| | In Problem Order, TheLastBrick writes:
| | Hello, I sold some Plant Flower Small, 4 on Sprue, Item No: 3742c01 and only
now, almost after 2 months Ive shipped the order, the buyer sent me a message
saying the parts are not LEGO, because dont have the Brand LEGO name on it, but
this parts dont have it, so what I can do to try to fix this
PS: also the buyer was registered in UK, and now it's on the USA
Thanks
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Have you told the buyer that not every authentic Lego part has the Lego name/logo
on it? Some of these flowers are old, they pre-date microprinting
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| Author: | TheLastBrick | | Posted: | Jul 22, 2021 05:58 | | Subject: | Plant Flower Small, 4 on Sprue No: 3742c01 | | Viewed: | 134 times | | Topic: | Problem Order | |
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| Hello, I sold some Plant Flower Small, 4 on Sprue, Item No: 3742c01 and only
now, almost after 2 months Ive shipped the order, the buyer sent me a message
saying the parts are not LEGO, because dont have the Brand LEGO name on it, but
this parts dont have it, so what I can do to try to fix this
PS: also the buyer was registered in UK, and now it's on the USA
Thanks
|
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| Author: | TheLastBrick | | Posted: | Jul 15, 2021 19:47 | | Subject: | Re: Paypal 5% fee | | Viewed: | 66 times | | Topic: | Help | |
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| Thanks for the replies
In Help, Teup writes:
| | In Help, TheLastBrick writes:
| | Hello, how I can add automatically to my store the 5% paypal fee to when the
people are buying from and go to auto pay with paypal, the final price have already
the 5% included, how I can do that? Thanks
|
That's not allowed - you may never charge more than the exact amount of fees
that was incurred, per EU legislation. 5% might be more than the exact amount
in some cases.
Additionally, PayPal restricts seller's right to pass on any fees at all
in some countries, so you would need to consult the Portuguese PayPal terms (PayPal
likes to keep this myth alive that they are "free" even though they are greedy).
Lastly, in several countries (most notably US and UK) passing on payment fees
is not common practice, and buyers from those countries may be discouraged from
buying if they see you do.
You could:
- charge everyone the same regardless of payment method
- give a 5% discount to buyers who don't, or some other bonus or freebie
- undercharge the amount (e.g. add 3% for PayPal)
To set a payment processing fee, look under "Insurance & Additional Charges",
then at "Handling fees" select "Payment processing fee".
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| Author: | TheLastBrick | | Posted: | Jul 14, 2021 08:08 | | Subject: | Paypal 5% fee | | Viewed: | 153 times | | Topic: | Help | |
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| Hello, how I can add automatically to my store the 5% paypal fee to when the
people are buying from and go to auto pay with paypal, the final price have already
the 5% included, how I can do that? Thanks
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Portugal
