| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | HC  | | Posted: | Jul 3, 2023 04:55 | | Subject: | Re: Buyer keeps adding batches to order | | Viewed: | 75 times | | Topic: | Selling | |
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| hi,
in my shop this is not a problem but only when agreed at first contact.
but...
when I have a buyer like you have rigt now and also does not respond to messages
,a possibility is set the order status on ''packed''.
Then the buyer can not add anymore to the existing order and then block him/her
temporary untill he/she reacts to the messages
if not...after 6 days start NPB
kind regards,Hans
In Selling, MWBD writes:
| | Hi,
I currently have a buyer who started their order on May 24th (new account, 1
feedback). They chose IBAN as a payment option, but have since added new batches
to the order every 3-5 days and have not paid. The order date keeps changing
with every new batch added.
I repeatedly tried communication with the buyer. I also waived the shipping costs
on the invoice, in case that is their cause for trying to get the order as big
as possible (shipping was 6€). Never got an answer from the buyer.
Is this common? Can I do anything against it?
Is this technically a case for NPB? Because with every new batch added their
7 days get reset?
Or can I simply stoplist the buyer while the order is ongoing?
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| Author: | HC | | Posted: | May 18, 2023 13:59 | | Subject: | Re: Peeling stickers | | Viewed: | 37 times | | Topic: | Problem Order | |
|
| hi,
cant't please them all
but ..yes...it should have been in the discription,if there was none the buyer
expects good products and no flaws
I do not know how the communication went?..did you offer a solution?
normaly the buyer can send it back and get refunded...or send replacements that
are good [even if YOU have to buy them somewhere]
this feedback he/she gave suggests that no solution was offered by you.
giving a negative back is retaliation...and that is never a good idea
if the buyer is nice and pays quick..he/she deserves a positive
no matter the feedback you received
if the negative is unreasonable and you offered solution and did your best,you
can leave a 'reply'on the negative with a sort of explanation or appology
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| Author: | HC | | Posted: | Apr 30, 2023 08:36 | | Subject: | Re: Can't find this part | | Viewed: | 38 times | | Topic: | Help | |
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| maybe with the same trick the GOV prints money out of thin air
In Help, macebobo writes:
| | In Help, HC writes:
| | this brand for what it seems a bag of bitcoins
|
How do you bag digital currency?
|
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| Author: | HC | | Posted: | Apr 29, 2023 13:57 | | Subject: | Re: Can't find this part | | Viewed: | 41 times | | Topic: | Help | |
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| hi,
this is 100% not lego
why?
lego is always using the dollar sign
this brand for what it seems a bag of bitcoins
so not government aproved
ha ha
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| Author: | HC | | Posted: | Apr 24, 2023 07:00 | | Subject: | Re: LEGO or not? | | Viewed: | 50 times | | Topic: | Catalog Identification | |
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| yes definitive a leg of a technic figure,
these figures cannot be part out listed , so that is why you cannot find it
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| Author: | HC | | Posted: | Apr 24, 2023 06:58 | | Subject: | Re: Lego or not 2 | | Viewed: | 33 times | | Topic: | Catalog Identification | |
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| hi,
100% NOT lego...
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| Author: | HC | | Posted: | Apr 7, 2023 19:56 | | Subject: | Re: incorrect shipping/non shipping setting? | | Viewed: | 31 times | | Topic: | Shipping | |
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| both not
Ploand is EU so indeed no borders..
but indeed no onsite payment...but never needed it for Poland
and not even nearly 10K...the year is starting
[happened to me in november,so blocked for the EU for a month]
still no Poland...the rest of all country's is no problem
the mystery continues untill now
In Shipping, SylvainLS writes:
| | In Shipping, jennnifer writes:
| | […]
If BrickLink is to collect VAT or other taxes, you must have an Onsite payment
method enabled in your shop. (And then be sure your buyer does not pay you directly.)
Could this be the issue?
|
Nope. As both Netherlands and Poland are in EU, there’s no border, so no import/export,
no import VAT for BL to collect.
What could happen is that Hans is near the €10k intra-EU limit… but then all
countries in EU (but the Netherlands) would be blocked until he registers to
OSS, and he says other countries are okay.
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| Author: | HC | | Posted: | Apr 7, 2023 07:31 | | Subject: | incorrect shipping/non shipping setting? | | Viewed: | 59 times | | Topic: | Shipping | |
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| hi,
I have received a message from a regular customer from Poland,that i suddenly
do not ship to poland anymore,
I did not change anything in my settings...and when I check ..I still have the
option to ship to Poland active..
the Dutch postalservice did change poland to eurozone 2 in stead of eurozone
3,but this should not have any effect..since i do not have any problems with
other country's from zone 2 or 3
does someone know how to check what is wrong?
kind regards,Hans
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| Author: | HC | | Posted: | Apr 6, 2023 06:42 | | Subject: | Re: incorrect shipping/non shipping setting? | | Viewed: | 32 times | | Topic: | Shipping | |
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| yup...correct...poland moved to eurozone 2 like finland portugal and Bularia
but no problems with these country's
p.s
i have send a DM to you
| |
In January Postnl changed the European zones.
Check if yours are correct.
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| Author: | HC | | Posted: | Apr 6, 2023 04:18 | | Subject: | incorrect shipping/non shipping setting? | | Viewed: | 47 times | | Topic: | Shipping | |
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| hi
I was temporary blocked for selling inside EU for 2 months [max sales]
opened up since Januari again...and almost all Europeans came back..
but now I get messages from Polish buyers that I do not ship to them...[anymore]
In ''my shipping settings'' i do ship to Poland...
so I cannot see what could be the problem
so..
każdy polski kupujący może sprawdzić, czy ma ten sam problem ??
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Netherlands, Noord-Holland
