| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | popsicle | Posted: | Jan 24, 2020 08:29 | Subject: | Re: Persistent issues… | Viewed: | 54 times | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
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What a novel idea. I like it. A seller can better work at negating the effects
of mistakes or unjust feedback
Thanks
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Author: | BrickCompulsion | Posted: | Jan 24, 2020 06:11 | Subject: | Re: 2FA or some other additional login security | Viewed: | 35 times | Topic: | Suggestions | |
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| In Suggestions, patpendlego writes:
| Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
I would fully support and do fully encourage this to happen
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Author: | infinibrix | Posted: | Jan 24, 2020 05:36 | Subject: | Re: Persistent issues… | Viewed: | 48 times | Topic: | Suggestions | |
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| In Suggestions, leopard37 writes:
| In Suggestions, infinibrix writes:
| In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
How many new users rate the postal system not the order. This is also a flaw.
Especially if the seller doesn't accurately say when the package was shipped.
Tyson.
|
But if you let the buyer know when the goods were or will be shipped most buyers
will be understanding and take that into consideration. Sometimes you may be
penalised because of the fault of the courier but as sellers we are all in the
same boat and if you nearly always ship same day or next business day this in
the long term will be reflected overall in your feedback rating whereas if a
seller usually ships within 3-4 days it stands to reason that their rating might
not be so good for instance an 'Outstanding' rating might be given where
a buyer pays for their order right at the end of the day 4-5pm and is surprised
and overwhelmed to get their goods next day therefore they might decide leave
an oustanding instead of Good.
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Author: | crxefx | Posted: | Jan 24, 2020 01:44 | Subject: | Re: 2FA or some other additional login security | Viewed: | 46 times | Topic: | Suggestions | |
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| Lol! what if you only have one device thought |
Author: | leggodtshop | Posted: | Jan 24, 2020 01:28 | Subject: | Re: 2FA or some other additional login security | Viewed: | 37 times | Topic: | Suggestions | |
|
| In Suggestions, patpendlego writes:
| Admin,
Please implement 2FA or some other additional login security to BrickLink account.
2FA = 2-Factor-Authentication
It could help prevent hacking or stealing of accounts and account & inventory
information.
Of course this could be set as optional on the account.
Thank you.
|
To clarify: with the current 1FA if Bricklink accounts were stolen all accounts
can be logged on to, with 2FA that can't.
|
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Author: | leggodtshop | Posted: | Jan 24, 2020 01:23 | Subject: | Re: 2FA or some other additional login security | Viewed: | 42 times | Topic: | Suggestions | |
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| In Suggestions, patpendlego writes:
| In Suggestions, SylvainLS writes:
| In Suggestions, patpendlego writes:
| […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
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Apparently it is not YOUR practice. Don't generalize what you don't know.
|
| I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
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2FA is not meant to be 100% safe, just SAFER than 1FA. You do not have to use
it if you don't want to. But, if the passwords were stolen, they can login
with 1FA but not with 2FA.
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Even if you have just one device only, as you have Sylvain
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Author: | leggodtshop | Posted: | Jan 24, 2020 01:19 | Subject: | Re: 2FA or some other additional login security | Viewed: | 54 times | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| In Suggestions, patpendlego writes:
| […]
Obviously the idea behind 2FA is that you're NOT using the same device.
|
Yeah, that’s the idea but unfortunately, that’s not the common practice.
|
Apparently it is not YOUR practice. Don't generalize what you don't know.
|
| I
personally never use the same device. Also, besides SMS there are authentication
apps which are secured by a pincode. In general, 2FA is regarded as the standard
safe login method today whereas 1FA is considered not safe enough anymore. Hence
the suggestion.
|
I understand the suggestion. I’m just pointing one pitfall.
“Regarded” is the problem here: people feel confident when in reality the implementation
is generally flawed.
How many websites check you’re not using the same device?
None, because it can’t be done.
|
2FA is not meant to be 100% safe, just SAFER than 1FA. You do not have to use
it if you don't want to. But, if the passwords were stolen, they can login
with 1FA but not with 2FA.
|
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Author: | crxefx | Posted: | Jan 24, 2020 01:10 | Subject: | Re: Persistent issues… | Viewed: | 53 times | Topic: | Suggestions | |
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| Same feeling exactly. As much as I love the 100% feedback score our store has,
I will admit that we have made mistakes that should have received neutral feedback
at some point. On the other hand, If you have 1000 positives and 10 neutrals.
Should you still have 100% feedback score? I'm not sure myself how to approach
the feedback system. To compound on that thought, When ordering I never bother
to check a sellers feedback rating so... Does it matter? Does everyone take the
time to check? I don't know.
-Andy
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Author: | leopard37 | Posted: | Jan 23, 2020 23:04 | Subject: | Re: Persistent issues… | Viewed: | 45 times | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
How many new users rate the postal system not the order. This is also a flaw.
Especially if the seller doesn't accurately say when the package was shipped.
Tyson.
|
|
Author: | infinibrix | Posted: | Jan 23, 2020 22:47 | Subject: | Re: Persistent issues… | Viewed: | 53 times | Topic: | Suggestions | |
|
| In an ideal world if the feedback system was worded a little differently we'd
see a more meaningful feedback system perhaps where sellers could actually get
better recognition when they go above and beyond the norm! i.e If it was worded
something like this:-
Please rate this transaction:-
Bad - (Problems with the transaction)
Good - (Smooth transaction)
Outstanding - (Seller went beyond expectations!)
Imagine you have two sellers with 500 feedback where one has 492 Good and 8 Outstanding
the other has 425 Good and 75 Outstanding this would give a whole new meaning
to the feedback system and how we see sellers overall rather than the somewhat
redundant Neutral which seems to be seen as a minor negative!
|
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