| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | wildchicken13  | | Posted: | May 6, 2022 20:07 | | Subject: | Re: Can't get current customer address for order | | Viewed: | 44 times | | Topic: | Problem | |
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| In Problem, macebobo writes:
| | In Problem, wildchicken13 writes:
| | In Problem, macebobo writes:
| | The order has not been purged, the address was incomplete on the order and the
customer says they have updated their address, however when I enter the username
on https://www.bricklink.com/memberInfo.asp I get the image below. I have an
open order for them, but the updated address does not show on the order (which
I realize is "normal" here.)
They paid through stripe and the same address is there as well.
Any ideas?
|
Have the buyer message you the correct address.
|
My apologies, I should have been more clear. I did message the buyer to correct
the incomplete address and they asked me if I could see if it was done properly.
I let them know I could not see it because of the error, so they sent it to me.
Any ideas was in reference to the page throwing the error. I've never used
this feature before and for me at least it does not appear to work. I just wondered
if anyone else could get it to work or should I file a bug report?
|
I tried looking up a few buyers that I have open orders with and I received the
same error message that you did for all of them, but as long as you have the
buyer's correct address, then I see no reason to file a bug report.
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| Author: | macebobo | | Posted: | May 6, 2022 19:47 | | Subject: | Re: Can't get current customer address for order | | Viewed: | 36 times | | Topic: | Problem | |
|
| In Problem, wildchicken13 writes:
| | In Problem, macebobo writes:
| | The order has not been purged, the address was incomplete on the order and the
customer says they have updated their address, however when I enter the username
on https://www.bricklink.com/memberInfo.asp I get the image below. I have an
open order for them, but the updated address does not show on the order (which
I realize is "normal" here.)
They paid through stripe and the same address is there as well.
Any ideas?
|
Have the buyer message you the correct address.
|
My apologies, I should have been more clear. I did message the buyer to correct
the incomplete address and they asked me if I could see if it was done properly.
I let them know I could not see it because of the error, so they sent it to me.
Any ideas was in reference to the page throwing the error. I've never used
this feature before and for me at least it does not appear to work. I just wondered
if anyone else could get it to work or should I file a bug report?
|
|
| Author: | wildchicken13 | | Posted: | May 6, 2022 18:42 | | Subject: | Re: Can't get current customer address for order | | Viewed: | 33 times | | Topic: | Problem | |
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| In Problem, macebobo writes:
| | The order has not been purged, the address was incomplete on the order and the
customer says they have updated their address, however when I enter the username
on https://www.bricklink.com/memberInfo.asp I get the image below. I have an
open order for them, but the updated address does not show on the order (which
I realize is "normal" here.)
They paid through stripe and the same address is there as well.
Any ideas?
|
Have the buyer message you the correct address.
|
|
| Author: | macebobo | | Posted: | May 6, 2022 18:30 | | Subject: | Can't get current customer address for order | | Viewed: | 82 times | | Topic: | Problem | |
|
| The order has not been purged, the address was incomplete on the order and the
customer says they have updated their address, however when I enter the username
on https://www.bricklink.com/memberInfo.asp I get the image below. I have an
open order for them, but the updated address does not show on the order (which
I realize is "normal" here.)
They paid through stripe and the same address is there as well.
Any ideas?
|
|
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| Author: | 1001bricks | | Posted: | May 4, 2022 12:12 | | Subject: | Re: NPB | | Viewed: | 50 times | | Topic: | Problem | |
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| | | Why should I pay for my Brick Link fees when you can not help me with a problem
I been asking about.
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Don't play this game; you'd be (badly) surprised.
| | This order with a NPB
I can not upload the items back in my store because of the status of complete.
Please help me out after ten years of no problems in my store and a simple question
of help is not being addressed.
Also I am being charged fees on this order when I put in a Non-paying buyer
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Just start reading Help - that would help.
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