[...] If the order has not been paid for, just tell them to order the parts they require in the normal manner, and their existing existing list will be updated automatically. [...] (25 months ago, May 1, 2022, to Problem)
[...] Yes, I decide on a case by case basis -and it all depends on what the buyer is looking for; value of the parts. I just need a more consistent way to handle these requests [...] (25 months ago, May 1, 2022, to Problem)
[...] In that case I would probably just include the extra parts for free, if the buyer spent a good amount on the first order. (25 months ago, May 1, 2022, to Problem)
[...] I did this to two stores a few months ago - found I was missing some window glass while building a set. One store threw a few of them in the box, gratis. That was very [...] (25 months ago, May 1, 2022, to Problem)