Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | CE_Eric  | | Posted: | Jan 3, 2024 16:38 | | Subject: | Re: Reddish Orange error | | Viewed: | 85 times | | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| | In Technical Issues, qwertyboy writes:
| | In Technical Issues, crimson30 writes:
| | Efficient database fields strike again 😉
|
In this case, it appears to be "just" the frontend that is limited. The
color ID for Reddish Orange looks to be OK in the database, judging by the nightly
brickstock/brickstore data dumps (they do show 256 as the ID - if the DB field
was too tight, it would show ID 0 if anything).
|
It may be the DB field in Wanted Lists that’s too small, while the other fields
containing a colour ID are fine….
|
Thanks for pointing out this issue. BrickLink does have free available color
ID indices between 0 and 255, so we changed the new color Reddish Orange to ID
167.
There are over one-hundred-sixty free color IDs, still, so we can keep the efficient
database! 😉
-Eric
|
 |
| Author: | CE_Eric | | Posted: | Dec 7, 2023 11:50 | | Subject: | More help is on the way! | | Viewed: | 827 times | | Topic: | Administrative | |
| We're connecting the award-winning LEGO® Customer Service Team to BrickLink's
Help Desk!
Why are we doing this?
To improve BrickLink customer support with a common LEGO customer support platform.
What will change?
More help desk agents across multiple time-zones will be available to lend a
hand! Attachments (e.g. screenshots, XML files, Studio files) will be handled
via secured email. Help pages will be updated for compatibility with the LEGO
customer support platform and simplified.
Contact the BrickLink Help Desk, https://www.BrickLink.com/helpDesk.asp
Happy Holidays!
|
|
| Author: | CE_Eric | | Posted: | Nov 13, 2023 13:27 | | Subject: | Re: bricklink.com without www does NOT work | | Viewed: | 67 times | | Topic: | Technical Issues | |
| There indeed was a recent change for increased security that is causing this
bug.
Thanks for pointing it out, we've got an engineer looking to swat this bug,
soon! 
In Technical Issues, chrisweb writes:
|
|
| Author: | CE_Eric | | Posted: | Sep 12, 2023 12:55 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 55 times | | Topic: | General | |
| BrickLink is really the community of buyers and sellers, so we're looking
for community consensus that'll serve the trust of the community.
Thank you for the historical perspective of the Minecraft parts. To me, it illustrates
that we can't depend or determine if codes have been used (also mentioned
by jennnifer).
—ET
In General, Emporiosa writes:
| | | | | | I understand both sides of the discussion, but in reality... trying to manage
the points thing will be a nightmare. How does one prove if a seller did or did
not scan the QR code, and if perhaps it's just not scanning properly? Sellers
are not LEGO employees, nor are they affiliated with LEGO in any way other than
selling on the BrickLink platform. It opens up a large can of worms for troubleshooting
issues or finger-pointing that may not be warranted.
|
There is also the trust for parts and minifigures to be actually new.
|
100%; but these codes introduce another element which is that LEGO supports the
solution for scanning/issuing points. It's more about the question "is
it worth the trouble?" for what the value of these points are.
It's not a new issue either because we've had parts with codes before
like . The same argument could be made for parts like these, but
they're far more niche and IMO less likely to be an issue.
In the end it's not really a huge deal either way, but I could see most sellers
not take the risk with their new instructions, and many will list as used as
a precaution (or they'll just scan the points themselves and throw out/recycle
the instructions to not risk a claim).
Preferably, I'd hope BL's stance be that points are not to be expected,
and then should sellers wish to include notes of points scanned/not-scanned they
can in their listings.
To add another point; the original spirit of LEGO offering points was related
to registering the set. The act of just purchasing instructions doesn't mean
you've purchased/owned the set necessarily (even if you may have purchased
it used locally or on BL and simply needed the instructions).
https://www.lego.com/en-us/service/help/lego_insiders/lego_insiders/registering-your-lego-sets-kA06N000000Gq2vSAC
|
|
|
| Author: | CE_Eric | | Posted: | Sep 12, 2023 12:46 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 47 times | | Topic: | General | |
| Good points. How to service the community (both sellers and buyers) fairly is
the driver. it looks like we have precedent with Minecraft parts with redemption
codes; This precedent suggests that QR codes redemption value is immaterial.
—ET
In General, jennnifer writes:
| | In General, CE_Eric writes:
| | There is a measurable (albeit perhaps miniscule) value to an unscanned QR code
that IMO should be acknowledged with a "New" or "Used" condition.
I know this is going to be a challenge for some sellers, but in good faith and
fairness, I think the definition of "New" instruction condition includes
the QR code is unused for Insider Points.
If an instruction's QR code is "Used" to obtain Insider Points, would
it not follow that it is in a "Used" condition? Coffee cup stains, or
obvious wear on an instruction's pages would also objectively show that it
is Used, even if the QR code is unused, no?
|
I have to disagree. We can't expect BL sellers to ensure codes are available
and functioning.
What is the solution for identifying instruction booklets with no set numbers?
BrickLink does not identify instruction booklets by their 7-digit codes. LEGO
should be including the 5-digit set number on all booklets.
Also, if a seller sends instructions and the scan does not work, are we now responsible
for refunding the entire cost of the booklet and shipping? Or just this 'minuscule'
amount?
What if the code stops working properly because of a data problem at LEGO? Sellers
cannot test that a code is functioning without devaluing it.
~Jen
| |
In General, yorbrick writes:
| | | |
This is where I have a slight disagreement. I have the new Bowser set and have
built it out myself completely, but I work at a computer desk, so I used the
only PDF to save space. Since I built the set, I scanned the QR code, but never
used the instruction book at all. I only opened the cardboard sleeve to see
if there was anything in there that I actually needed for the build. Why would
I not sell the book as "New" since it was never used?
|
Because when you scanned the unique QR code, you used a built in functionality
of the booklet that is unique to your copy.
You have used it, just not in the traditional sense of opening the pages. But
then, there are no guidelines at all about what makes an instruction book used
or new. So any use of one, even if it is a function used that is not contained
on all booklets, would make it used.
|
|
|
|
|
| Author: | CE_Eric | | Posted: | Sep 11, 2023 18:46 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 78 times | | Topic: | General | |
| There is a measurable (albeit perhaps miniscule) value to an unscanned QR code
that IMO should be acknowledged with a "New" or "Used" condition.
I know this is going to be a challenge for some sellers, but in good faith and
fairness, I think the definition of "New" instruction condition includes
the QR code is unused for Insider Points.
If an instruction's QR code is "Used" to obtain Insider Points, would
it not follow that it is in a "Used" condition? Coffee cup stains, or
obvious wear on an instruction's pages would also objectively show that it
is Used, even if the QR code is unused, no?
In General, yorbrick writes:
| | | |
This is where I have a slight disagreement. I have the new Bowser set and have
built it out myself completely, but I work at a computer desk, so I used the
only PDF to save space. Since I built the set, I scanned the QR code, but never
used the instruction book at all. I only opened the cardboard sleeve to see
if there was anything in there that I actually needed for the build. Why would
I not sell the book as "New" since it was never used?
|
Because when you scanned the unique QR code, you used a built in functionality
of the booklet that is unique to your copy.
You have used it, just not in the traditional sense of opening the pages. But
then, there are no guidelines at all about what makes an instruction book used
or new. So any use of one, even if it is a function used that is not contained
on all booklets, would make it used.
|
|
|
| Author: | CE_Eric | | Posted: | Sep 7, 2023 13:28 | | Subject: | Re: MOC Pop-up Store is live | | Viewed: | 93 times | | Topic: | Administrative | |
| The "or like-new" verbiage is errant and will be removed. Thank you
for pointing that out!
In Administrative, yorbrick writes:
| | What does this part of the terms mean ...
Will the parts sold and received as part of the MOC Pop-Up Store be new or
used?
Parts sold by BrickLink Marketplace sellers will be in new or like-new
condition, unfortunately for the pilot it will not be possible to include used
parts. Parts sold by Pick a Brick will be new.
BL has two conditions, new and used. If it is not possible to include used parts
in the pilot, then surely all the parts must be new. So what is this extra condition
of "like-new" that has been added here. I thought BL didn't allow
sellers to use such descriptions anyway, as parts are either new or used and
used parts cannot be described as like new.
|
|
|
| Author: | CE_Eric | | Posted: | Sep 1, 2023 15:14 | | Subject: | Re: Two new contacts | | Viewed: | 84 times | | Topic: | Administrative | |
| Hello, everyone! I've been an of active user of BrickLink, ever since I
came out of my Dark Ages in 2009.
I enjoy LEGO-themed adventures with my local LUGs, primarily LUGOLA and OCLUG,
but we're lucky to have TIELUG, LBLUG, and SANDLUG within shouting distance,
so there's never a dull moment.
To share my MOCs online, I use the moniker SPARKART, e.g. https://flickr.com/photos/_sparkart_
I know the LEGO experience is many things to many people, and BrickLink is an
essential tool for us all. Let me know how I can help!
In Administrative, Admin_Russell writes:
| | Hello everybody,
We have recently added two more staff positions to our Community Engagement team
and I wanted to make a formal introduction because you will be seeing them in
the Forum from time to time.
First, is Eric - https://www.bricklink.com/feedback.asp?u=CE_eric
Second, is Uday - https://www.bricklink.com/feedback.asp?u=CE_uday
Eric has posted a couple times so far in the main Forum. He is currently working
with the Catalog and Marketplace teams.
Uday has been handling the designer onboarding for the ne MOC Pop-Up Store and
has posted quite frequently in the Studio Forum.
Please join me in welcoming these new individuals to our community Forum space!
|
|
|
| Author: | CE_Eric | | Posted: | Aug 31, 2023 16:58 | | Subject: | Re: min price - max price | | Viewed: | 66 times | | Topic: | Technical Issues | |
| I've been doing some informal testing to replicate and characterize this,
and there definitely is an issue.
There are combos that seem to work, e.g.
integer min with integer max (although I have tested combinations that fail)
float min with integer max
Integers are whole, natural counting numbers; and float is anything with a decimal
point.
I'll write up a ticket for the BrickLink engineering team to tackle and give
our QA team an opportunity to test this better. Sorry for the inconvenience,
but thanks for pointing this out!
-Eric
In Technical Issues, Tania86 writes:
| | Good morning,
I would like to suggest to improve the parts search service from my inventory.
in the section min price - max price you can only enter whole unit type 1 or
2 or 3 euro.
if it became possible to also set a search of the type between 0.05 and 0.12
for example for us sellers it would be of great help
Thanks in advance
Tania
|
|
|
| Author: | CE_Eric | | Posted: | Aug 3, 2023 12:51 | | Subject: | Re: My Collection | | Viewed: | 46 times | | Topic: | LANG Deutsch | |
| Also, from a catalog item detail page, you can Add to My Collection and
Add set inventory to My Parts.
In LANG Deutsch, CE_Eric writes:
| | When adding a set to My Collection, there is an option to "Part Out"
the contents which adds to My Parts, instead of My Sets.
In LANG Deutsch, SylvainLS writes:
| | In LANG Deutsch, Benito82 writes:
| | Hallo Zusammen
Bin neu auf Bricklink.com und habe meine Sets in der mycollection. Allerdings
übernimmt es nicht automatisch die Teile und Figuren. Gibt es da eine einfache
Lösung? Vielen Dank
|
Hi,
I think the principle is that when you have a set in My Collection, it’s built
or still in its box, and so the parts and minifgures are not really available
in your collection.
It’s the same in Wanted Lists: if you add a set, it means you want the set, not
its parts.
If you want the parts of the set, you “part out” the set into your Wanted List.
The thing is, there’s a specific page ( https://www.bricklink.com/v2/wanted/partout.page
) to part out a set in a Wanted List and there’s a link on sets’ pages to do
it easily, but there’s no such function for My Collection (yet?).
So, until that function is added, you’ll need to add the parts one by one (guh!)
or download the set’s inventory and then import it in My Collection.
|
|
|
|
|
| Author: | CE_Eric | | Posted: | Aug 3, 2023 12:47 | | Subject: | Re: My Collection | | Viewed: | 52 times | | Topic: | LANG Deutsch | |
| When adding a set to My Collection, there is an option to "Part Out"
the contents which adds to My Parts, instead of My Sets.
In LANG Deutsch, SylvainLS writes:
| | In LANG Deutsch, Benito82 writes:
| | Hallo Zusammen
Bin neu auf Bricklink.com und habe meine Sets in der mycollection. Allerdings
übernimmt es nicht automatisch die Teile und Figuren. Gibt es da eine einfache
Lösung? Vielen Dank
|
Hi,
I think the principle is that when you have a set in My Collection, it’s built
or still in its box, and so the parts and minifgures are not really available
in your collection.
It’s the same in Wanted Lists: if you add a set, it means you want the set, not
its parts.
If you want the parts of the set, you “part out” the set into your Wanted List.
The thing is, there’s a specific page ( https://www.bricklink.com/v2/wanted/partout.page
) to part out a set in a Wanted List and there’s a link on sets’ pages to do
it easily, but there’s no such function for My Collection (yet?).
So, until that function is added, you’ll need to add the parts one by one (guh!)
or download the set’s inventory and then import it in My Collection.
|
|
|
|
|
