Discussion Forum: Messages by 1000 (7)
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 Author: 1000 View Messages Posted By 1000
 Posted: Sep 14, 2022 12:48
 Subject: Re: Kakapo keeps getting delayed?
 Viewed: 54 times
 Topic: Designer Program
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In Designer Program, SylvainLS writes:
  Are you sure?
It couldn’t be a refund as it should have been only an authorization, not a payment. 
So it should just be the expiration of that authorization.

Have you checked your order with LEGO?  (Not BL, LEGO Customer Services.)


LEGO charged my card on July 28, 2022, after emailing a tracking number (that
never activated).
Then LEGO emailed on August 22 saying that they didn't have any sets to ship
and were issuing a refund.
Refund appeared on card on August 26.
 Author: 1000 View Messages Posted By 1000
 Posted: Sep 6, 2022 02:45
 Subject: Re: Kakapo keeps getting delayed?
 Viewed: 58 times
 Topic: Designer Program
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In Designer Program, miket writes:
  So I guess the follow up question is... "are they actually committed to fulfilling
these orders?"

Apparently not. Received an unprompted refund for my Kakapo.