| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | change  | | Posted: | Apr 20, 2024 18:17 | | Subject: | Re: Help desk not responding | | Viewed: | 39 times | | Topic: | General | |
| I'm waiting for an answer for 2 months to remove one nss.
I don't know what else to do.
In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
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| Author: | change | | Posted: | Apr 14, 2024 23:13 | | Subject: | Re: Removing NSS | | Viewed: | 45 times | | Topic: | Help | |
| Good Luck with HelpDesk to remove it.
I'm still waiting after 2 month for them to solve the problem.
In Help, Stuart9 writes:
| | Anyone have the link to get NSS removed.
Delayed order now shipped, how do I clear it.
Thanks in advance
Stuart
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| Author: | change | | Posted: | Jan 12, 2024 23:54 | | Subject: | Re: Order Item Removal Request | | Viewed: | 31 times | | Topic: | Technical Issues | |
| In Technical Issues, Nubs_Select writes:
| | In Technical Issues, change writes:
works over here
|
I think I know why is not working for me.
They bought 8 and I have 6. I had the Bulk set to 4 so I can't subtract only
2.
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| Author: | change | | Posted: | Aug 22, 2023 18:26 | | Subject: | Order Confirm/Messages | | Viewed: | 102 times | | Topic: | Technical Issues | |
| For the past days, after new bugs discovered I have few problems:
No messages for orders received.
No messages about invoices I sent.
Log in is again a pain.
I have to log in few times a day and always get a 404 error(I checked the "Keep
me signed" box every time).
Please give us some update.
Thank you.
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| Author: | change | | Posted: | Aug 17, 2023 19:23 | | Subject: | Re: Is the price guide not loading? | | Viewed: | 27 times | | Topic: | Technical Issues | |
| There is a new Button on the up right with "PRICE"
In Technical Issues, macebobo writes:
| | It will only say loading...
Tried two different browsers. Same.
Now Brave will not load bricklink at all, hopefully this post will go through.
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| Author: | change | | Posted: | Dec 2, 2022 01:27 | | Subject: | Re: Recurring buyer has different profile | | Viewed: | 68 times | | Topic: | Problem Order | |
| TOS
You are limited to one (1) account on this Site unless we have granted you permission
to have additional accounts, such permission being in our sole discretion. You
may access the Site with your account credentials. You may not transfer or sell
your account or account credentials to another party.
In Problem Order, manganschlamm writes:
| | In Problem Order, MWBD writes:
| | Hi,
I have an order from a buyer whom I sold to before. Now he ordered from a new
profile, the other one has buying privileges revoked.
I don’t really know how to proceed from that. Do I request BL merge profiles,
or am I supposed to open the cancellation process for this order?
What will happen to the order when profiles are merged?
I didn’t find too much info on that issue, other than it’s a violation of TOS.
Thanks
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Sorry, but I think this is none of your business. This is the typical German
attitude to control and report your neighbors for about anything. We have seen
in the past 3 years where this leads to.
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| Author: | change | | Posted: | Aug 27, 2022 22:08 | | Subject: | Re: Contest, winner gets anything in my store | | Viewed: | 38 times | | Topic: | Contests | |
| Sorry, one yellow is sure blue now.
In Contests, wildchicken13 writes:
| | In Contests, 1001bricks writes:
What is the blue country? Is that Germany?
Sorry, they don't teach geography in the schools here.
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| Author: | change | | Posted: | May 5, 2022 01:30 | | Subject: | Re: Sadly will not be able to reopen anytime soon | | Viewed: | 55 times | | Topic: | Selling | |
| In Selling, dearlydeparted writes:
| | Hello All,
It's with a heavy heart that I am forced to leave you all for a while. No
idea in the foreseeable future when I will back. Know I will miss this place,
the members and playing with Lego!
If you aren't there already, many of you will be one day. I am in pretty
intense elder care mode. I have been for 10+ years, but with age comes the increasing
need for intervention in all things. My mother just turned 94, amazing. She still
lives alone in our family home and I want to keep it that way until I/she can't.
It is a pretty exhausting time and emotionally intensive job. What was 1 day
a week is now 4, and constantly on call for problems. The home infrastructure
is also crumbling - so scrambling for contractors for many issues - and we all
know the pain that can be.
One day, I will have time again and hoping I still have the stamina/knowledge
to make a presence once more.
all the best, Judith
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Be strong and take care.
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| Author: | change | | Posted: | Feb 19, 2022 15:11 | | Subject: | Re: SHIPSTATION SLOW!!!! | | Viewed: | 32 times | | Topic: | General | |
| In General, pitz8008 writes:
| | It's unreal how slow shipstation has been for me from last night and still
this morning. Anyone else?
|
Last night they charged me twice for one label.
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| Author: | change | | Posted: | Feb 19, 2022 00:52 | | Subject: | Re: Advise or experience you're wiling to share | | Viewed: | 39 times | | Topic: | Shipping | |
| Can you "Link" the Transaction on ShipStation with the order on BL?
You click the transaction number on the email from SS and takes you to PP where
you find is just a SS transaction. No name, no address.
Can you print on the label the half page with payment made?
No there are only 2 options for printing.
These are my 2 big experience I don't like.
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| Author: | change | | Posted: | Jul 2, 2021 21:18 | | Subject: | Re: "You cannot change prices... | | Viewed: | 60 times | | Topic: | Problem | |
| Nope.
In Problem, wildchicken13 writes:
| | In Problem, change writes:
| | In Problem, wildchicken13 writes:
| | In Problem, change writes:
| | The order is on PENDING mode.
I changed to Processing and is still Gray and no way to add the shipping.
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Thanks but no thanks.
I can't. Payment is checked and is gray.
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Make sure that the order status is "Pending"
Order status: "Pending"
Payment status: "None"
Usually does the trick. You can separate the order status from the payment status
in your order settings.
https://www.bricklink.com/orderSettings.asp
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| Author: | change | | Posted: | Jul 2, 2021 19:00 | | Subject: | Re: "You cannot change prices... | | Viewed: | 61 times | | Topic: | Problem | |
| In Problem, SylvainLS writes:
| | In Problem, change writes:
| | In Problem, wildchicken13 writes:
| | In Problem, change writes:
| | The order is on PENDING mode.
I changed to Processing and is still Gray and no way to add the shipping.
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Thanks but no thanks.
I can't. Payment is checked and is gray.
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I think there’s something about separating payment status from order status…
but don’t ask me where.
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I did everything on the books.
I can change the order status but not the payment.
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| Author: | change | | Posted: | Jul 2, 2021 18:48 | | Subject: | Re: "You cannot change prices... | | Viewed: | 52 times | | Topic: | Problem | |
| In Problem, wildchicken13 writes:
| | In Problem, change writes:
| | The order is on PENDING mode.
I changed to Processing and is still Gray and no way to add the shipping.
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Thanks but no thanks.
I can't. Payment is checked and is gray.
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| Author: | change | | Posted: | Jul 2, 2021 18:29 | | Subject: | Re: "You cannot change prices... | | Viewed: | 51 times | | Topic: | Problem | |
| The order is on PENDING mode.
I changed to Processing and is still Gray and no way to add the shipping.
In Problem, jbricks writes:
| | Hello,
The buyer already checked the paid box.
You can undo that in the order,
Click on edit order, in the orderpage itself,
And change the paymentstatus.
Best regards
Janet
In Problem, change writes:
| | after an order has been paid for."
The order is in PENDING mode and I can't write the shipping cost.
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| Author: | change | | Posted: | Jul 2, 2021 18:10 | | Subject: | "You cannot change prices... | | Viewed: | 189 times | | Topic: | Problem | |
| after an order has been paid for."
The order is in PENDING mode and I can't write the shipping cost.
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| Author: | change | | Posted: | May 18, 2021 00:45 | | Subject: | Re: PayPal MC NOT showing as payment method? | | Viewed: | 33 times | | Topic: | Payment Methods | |
| I asked the Admin. a year ago or so about this CC missing when I made payment
for orders and was no answer from them.
When I pay for BRICKLINK fees is there.
Maybe you will be lucky to have an answer from them.
In Payment Methods, rikitikitaviguy writes:
| | Hello,
So I'm trying to pay for an item with IC so the tax for my state is collected
etc. I'm paying with PayPal and I want to use my PayPal Mastercard.
But after I click the PAY button on the BL order, the PayPal Mastercard is NOT
listed as a payment method.
I even went into PayPal and made it my 'preferred' method. But when
I logout and try BL IC again, now it wants to make my bank account the 'preferred'
method and again, the PayPal MC is not listed as a choice.
BTW, there is more than enough available credit on the card to accommodate the
purchase in case that's what you were thinking.
Any help to keep me from calling them (time constraints) would be appreciative.
Thanks,
LM
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| Author: | change | | Posted: | May 14, 2021 01:47 | | Subject: | Re: Filing Taxes? | | Viewed: | 58 times | | Topic: | Selling | |
| In Selling, Biggie_Bricks writes:
| | I received a 1099-K form from PayPal this year reporting my gross income. I understand
this value includes Bricklink sales tax and Bricklink fees. My actual profit
is about 1/4 of this value. When I plug this gross value into my tax forms, it
says the amount I owe is 50% of my profit for the year! I’m a student and haven’t
filed taxes since high school when I worked easy to file minimum wage jobs. How
am I supposed to report Bricklink sales? I can’t lose 3,400 of my 5000 profit
for the year. Any guidance on this matter is greatly appreciated.
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Download the Schedule C from IRS and read the instructions.
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| Author: | change | | Posted: | May 3, 2019 18:04 | | Subject: | Re: Change NPB Timeline | | Viewed: | 40 times | | Topic: | Suggestions | |
| 4 + 4
Do it!
In Suggestions, MidwestBrick writes:
| | I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.
I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.
I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.
I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks
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| Author: | change | | Posted: | Jul 29, 2015 19:32 | | Subject: | Re: Waiting a week to file NPB is bogus | | Viewed: | 63 times | | Topic: | Suggestions | |
| I asked for this years ago and nothing was changed.
If a buyer want to pay with a money order or check the seller knows and wait
more than 4 days.
In Suggestions, makaio writes:
| | For BrickLink administrators and anyone interested,
I'm happy to work with people who are polite and communicate about delaying
orders for changes, or for payment reasons.
However for buyers who neither pay nor communicate, I don't understand why
a seller should have to wait a week before starting the additional week-long
NPB process.
I realize there a different ways to handle non-paying non-communicating buyers,
but I for one prefer and appreciate the NPB process -- it helps me, and it
helps our community.
I just don't get why I have to wait a week to start it, on behalf of impolite
people.
Recommend changing the post-invoice pre-NPB wait period to three days, or four
at most.
Thanks for anyone's time, Matthew
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