I've been getting more and more messages from buyers wanting to know where
on earth their parcels are.
I've already gotten a neutral over this and I'm sure more are to come.
I know that allowing removals of these negs is a slippery slope so I wont go
there.
I'm suggesting that until the covid crisis is over that BL puts an extra
disclaimer on the feedback area explaining that postal delays are not our fault.
It doesn't even need to be permanent. Just something official. They aren't
reading our terms disclaimers.
Open to any input on this.
Absolutely YES. Finally, the package I shipped 12 days ago has reached Indiana
(from Massachusetts) the tracking just shows the date the label was created and
then a delivery scan. Otherwise, they are all ending up in the new USPS BLACK
HOLE- still have a few packages stuck in purgatory - no further scanning over
a week.
I've been getting more and more messages from buyers wanting to know where
on earth their parcels are.
I've already gotten a neutral over this and I'm sure more are to come.
I know that allowing removals of these negs is a slippery slope so I wont go
there.
I'm suggesting that until the covid crisis is over that BL puts an extra
disclaimer on the feedback area explaining that postal delays are not our fault.
It doesn't even need to be permanent. Just something official. They aren't
reading our terms disclaimers.
Open to any input on this.
Having the same issue - all my tracking is not being scanned anywhere in the
last week- the post office insists all packages are being scanned at multiple
points - all i see is priority mail is getting scanned and First class is ending
up in the Black Hole of the postal system. So today, I have started getting acceptance
scans - means standing in line with a mask in a post office. Am waiting for the
negative feedback and impatient buyers who cannot wait 10+ days for the package
to be moving from "pre-shipment" into a post office. I'd like to just offer
Priority Mail but the costs are still much higher than First Class , even for
Flat Rate. Not sure what the solution is but I have heard that the postal system
is like Christmas with much more volume and scans they would normally do are
not happening at all.
