| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | dima2803  | | Posted: | Apr 5, 2022 21:34 | | Subject: | Moving the store to another country. | | Viewed: | 111 times | | Topic: | Help | |
| Dear customer support, please help me solve my problem. On March 11, I sent a
request to move the store to another country. You refused me and did not give
any detailed answer to your refusal to move the store. I sent all the necessary
documents that were required of me. My store has been closed for 27 days, and
this scares and upsets me very much. I have created a new request in which I
have re-sent you a package of necessary documents. I'm really asking you
to help me sort this matter out as soon as possible. I will be very grateful
to you for solving my problem.
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| Author: | dima2803 | | Posted: | Apr 5, 2022 18:49 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 167 times | | Topic: | Administrative | |
| In Administrative, dima2803 writes:
| | In Administrative, CE_Tanja writes:
| | Dear BrickLink members,
The LEGO Group released the following statement regarding the war in Ukraine.
Our thoughts are with all the children and families suffering as a result of
the war in Ukraine.
Our priority is the safety of all our colleagues. We are in contact with our
Ukrainian team and are providing ongoing support to ensure their safety. We are
also working to support other colleagues around the world impacted by the escalating
crisis including our team in Russia.
We have paused shipments of products to Russia given the extensive disruption
to the operating environment.
We care deeply about the lasting impact on children and together with the LEGO
Foundation and Ole Kirk’s Fond, we will donate DKK 110 million (approx. USD 16.5
million) to emergency relief efforts, with a focus on providing support for children
and families. The donation will be made to existing partners, including the United
Nations Children’s Fund (UNICEF), Save the Children, and the Danish Red Cross.
This is a volatile and constantly evolving situation which we are monitoring
closely.
What does this mean for BrickLink?
The global payment platforms we use on BrickLink are currently not available
in Russia and deliveries to and from the country are severely disrupted. Given
this, buying and selling activities in Russia will be temporarily deactivated.
Members impacted by this will be informed individually.
We are grateful for everyone in our community and never imagined we would face
a situation such as this or witness the heartbreak and devastation we’re seeing
in Ukraine.
Please continue to adhere to our community guidelines and show each other respect
and support.
Thank you for your understanding.
The BrickLink team
|
I live in Kazakhstan and have a lease agreement in this country.
I transferred the store to this country and sent all the documents by the BrickLink
administrator.
I would like to get an answer from you as soon as possible and continue my activities.
Ticket number [22C-29D6064B-0017]
I will be very grateful to you for solving this issue.
|
Dear support, can someone help me solve this issue?
|
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| Author: | dima2803 | | Posted: | Mar 30, 2022 20:44 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 303 times | | Topic: | Administrative | |
| In Administrative, CE_Tanja writes:
| | Dear BrickLink members,
The LEGO Group released the following statement regarding the war in Ukraine.
Our thoughts are with all the children and families suffering as a result of
the war in Ukraine.
Our priority is the safety of all our colleagues. We are in contact with our
Ukrainian team and are providing ongoing support to ensure their safety. We are
also working to support other colleagues around the world impacted by the escalating
crisis including our team in Russia.
We have paused shipments of products to Russia given the extensive disruption
to the operating environment.
We care deeply about the lasting impact on children and together with the LEGO
Foundation and Ole Kirk’s Fond, we will donate DKK 110 million (approx. USD 16.5
million) to emergency relief efforts, with a focus on providing support for children
and families. The donation will be made to existing partners, including the United
Nations Children’s Fund (UNICEF), Save the Children, and the Danish Red Cross.
This is a volatile and constantly evolving situation which we are monitoring
closely.
What does this mean for BrickLink?
The global payment platforms we use on BrickLink are currently not available
in Russia and deliveries to and from the country are severely disrupted. Given
this, buying and selling activities in Russia will be temporarily deactivated.
Members impacted by this will be informed individually.
We are grateful for everyone in our community and never imagined we would face
a situation such as this or witness the heartbreak and devastation we’re seeing
in Ukraine.
Please continue to adhere to our community guidelines and show each other respect
and support.
Thank you for your understanding.
The BrickLink team
|
I live in Kazakhstan and have a lease agreement in this country.
I transferred the store to this country and sent all the documents by the BrickLink
administrator.
I would like to get an answer from you as soon as possible and continue my activities.
Ticket number [22C-29D6064B-0017]
I will be very grateful to you for solving this issue.
|
|
| Author: | dima2803 | | Posted: | Mar 18, 2022 20:30 | | Subject: | Re: How can a russian store pay the monthly fee?! | | Viewed: | 161 times | | Topic: | Technical Issues | |
| In Technical Issues, Nikonov writes:
| | Please, HELP!
Hello, Bricklink administration and bricklink community!
How can a russian store pay the monthly BL fee these days?
I am an admin of quite big russian Bricklink store named GoldFish, wich located
in Moscow city, Russia. I have a problem, I tryed to pay my monthly fee bill
but it's impossible to do that from Russia nowadays:
1) Tried tp pay with Paypal: PayPal says: "To comply with international regulations,
this transaction has been declined."
2) Tried to pay with bank card: "Card declined. Try another card."
I am sad, disapointed and worry! What may I and other sellers from Russia do
in this case? We spent years for our honest job and don't want to lose our
businesses!
Please, help us!
29A-29B601A1-000C
Best Regards, Nikonov Aleksandr
|
A very large number of stores will suffer.
Sellers will be very grateful if the administration meets them halfway.
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