| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | barando  | | Posted: | Sep 27, 2023 03:02 | | Subject: | Default Shipping Method | | Viewed: | 56 times | | Topic: | Shipping | |
| Hi there, we have different domestic shipping methods. One of them is personal
pickup, which of course does not charge shipping. Since this is naturally the
cheapest shipping method, it is always suggested to customers as default. Since
just many customers do not really look closely at the checkout, choose pickup,
but live very far away and want shipping. Then you always have to write to the
customer and ask for the shipping costs, which is quite time-consuming. In the
help texts it says that you can set a "default shipping method". But
I can't find this option in the store settuings. Anybody got an idea?
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| Author: | barando | | Posted: | Mar 18, 2022 05:10 | | Subject: | Re: We have a new CEP translator! | | Viewed: | 34 times | | Topic: | Administrative | |
| In Administrative, Nubs_Select writes:
| | Congrats and Welcome! Don't forget to celebrate with pizza!!!
|
Thanks a lot!!
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| Author: | barando | | Posted: | Mar 18, 2022 05:10 | | Subject: | Re: We have a new CEP translator! | | Viewed: | 27 times | | Topic: | Administrative | |
| In Administrative, SylvainLS writes:
| | Welcome Barando 
|
Thanks a lot!!
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| Author: | barando | | Posted: | Mar 18, 2022 05:09 | | Subject: | Re: We have a new CEP translator! | | Viewed: | 29 times | | Topic: | Administrative | |
| In Administrative, Turez writes:
| | Glückwunsch und herzlich willkommen
|
Vielen Dank!!
|
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| Author: | barando | | Posted: | Mar 18, 2022 05:08 | | Subject: | Re: We have a new CEP translator! | | Viewed: | 60 times | | Topic: | Administrative | |
| In Administrative, Stellar writes:
| | In Administrative, Admin_Russell writes:
| | Hello everyone,
We'd like to announce that we have appointed another member to the Community
Expert Program, member Barando, as our new Translated Help Editor for
the German language:
https://www.bricklink.com/v3/member/community_experts.page
With 159 translated topics, the German Help Center is the largest of the translated
help centers, followed up closely by Czech, which has 156 topics.
Barando is an experienced seller and buyer on the site and has had an account
since 2014:
https://www.bricklink.com/feedback.asp?u=barando
We are thankful member Barando has taken this position and look forward to what
he can contribute to our Help Pages. Please join me in welcoming him!
|
Great addition for the site! 
|
Thanks a lot!!
|
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| Author: | barando | | Posted: | Aug 10, 2021 06:31 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 99 times | | Topic: | Problem Order | |
| You are right. Refund avoids chargeback, but nobody will refund us, since we
as seller are the final risk repository. Maybe an insurance will cover...
In Problem Order, Architecture_Wo writes:
| | Leon, sorry to say, but after talking to Stripe: that is a scam/ fraud (they
call it card testing).
This exact user ordered from me too - in the payment details you can see that
shipping and billing (UK) is totally different from card owner (Belgium).
To avoid chargeback fees from MasterCard or visa, Stripw adviced me to refund
In Problem Order, dumont2000 writes:
| | Also same here!
Last week also 3 different orders from user: jklkhjkhdf, and using a hotmail
adress.
And also different shipping adresses in UK.
So little worried about this, seems also a scam/fraud.
Anyone same experience?
Leon
In Problem Order, Luxurybricks writes:
| | Same problem here!
Also pay attention on @firemail.cc E-Mail accounts!!
In Problem Order, BricksDirect writes:
| | In Problem Order, stefxan writes:
| | In Problem Order, barando writes:
| | We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
I can agree with the actions Barando describes her. I have also several of these
orders and got the first message from Stripe today. They are charging me back
+15 EUR and the process for validation can last 2-3 months.
Take care
|
Hello,
Yes, same problem here.
Very annoying.
Best regards,
Niels Roest
BricksDirect
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| Author: | barando | | Posted: | Aug 5, 2021 05:39 | | Subject: | Fraud activities UK-order with Stripe payment | | Viewed: | 238 times | | Topic: | Problem Order | |
| We are sadly facing several fraud activities from supposedly British customers,
which pay with Stripe. All of them have a @protonmail.com-account. The real card
holders are french and most of them didn't recognize the fraud yet. Stripe
charges back the grand total +15 EUR for contested payments and the seller has
to deliver proofs of shipping etc. Ordered articles are only actual new and
sealed sets. "Fake-Customers" have not more than 5 feedbacks. Accounts exist
not more than 14 days. Does anybody else have this issue?
|
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