Discussion Forum: Messages by STEEL (3152)
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 Author: STEEL View Messages Posted By STEEL
 Posted: Jul 3, 2023 00:02
 Subject: Checking out problem ??
 Viewed: 62 times
 Topic: Help
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I am trying to add parts to an existing order and when I try to check out, I
get this message:

null: You will be redirected to the cart page.

Then the 4 little coloured brick icons go around in circles for ages and nothing
happens.

HELP!!
 
 Author: STEEL View Messages Posted By STEEL
 Posted: Jun 24, 2023 10:57
 Subject: Inventory Change Request for Set 10217-1
 Viewed: 30 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 10217  Name: Diagon Alley
* 
10217-1 (Inv) Diagon Alley
1977 Parts, 12 Minifigures, 2011
Sets: Harry Potter

* Add 25 Part 3069b Glow In Dark White Tile 1 x 2 with Groove (Alternate) (match ID 19)

Comments from Submitter:
I have 2x brand new sets of this set. One set had glow in the dark trans tiles, the other had glow in the dark white tiles. Everything else was identical. One set I bought in Birmingham, England, the other set I bought in Perth, Australia, but I can't be sure which one was which though.
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 2, 2022 11:06
 Subject: Re: Something is wrong with the wanted lists?
 Viewed: 28 times
 Topic: Technical Issues
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In Technical Issues, SylvainLS writes:
  In Technical Issues, STEEL writes:
  […]
They are not really duplicates though, those ones are the same item, but in different
colours.
But it is ANYTHING on my list that I can't edit. I have some instruction
books for example that I need 3 of and I recently bought one, so I tried to reduce
the number to only 2 wanted and I get the same error message??

You absolutely need to resolve (remove) these duplicates.  ALL your WLs are blocked
until you do!

Look more closely, even if you entered them as different colours, changes in
the catalogue must have made them the same colour now.

You are correct. I dunno how those became duplicates, but I have resolved them
and now I can make changes elsewher, THANKS!!

BTW, what does WLs mean?
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 2, 2022 10:49
 Subject: Re: Something is wrong with the wanted lists?
 Viewed: 28 times
 Topic: Technical Issues
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In Technical Issues, Brickwilbo writes:
  In Technical Issues, STEEL writes:
  In Technical Issues, Brickwilbo writes:
  In Technical Issues, STEEL writes:
  I can't seem to edit my wanted lists the last few days? There must be a bug!

I can't edit quantities or comments.

Try again after clearing your cache and cookies with F5 and closing your browser.


When I go to my main wanted list, this is the error message I get at the top:

This wanted list contains duplicate item(s) with the same item/color combinations.
Only one item of each item/color combination is allowed.

Please delete or move out the following duplicates:

71321: Rubber Belt Medium (Round Cross Section) - Approx. 3 x 3, Color: Green
44818: Bionicle Weapon Rahkshi Staff of Poison (Dual Pronged - Lerahk), Color:
Pearl Light Gray
64308: Bionicle Weapon Vapor Trident, Color: Pearl Light Gray


Can you delete the duplicates?

They are not really duplicates though, those ones are the same item, but in different
colours.
But it is ANYTHING on my list that I can't edit. I have some instruction
books for example that I need 3 of and I recently bought one, so I tried to reduce
the number to only 2 wanted and I get the same error message??
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 2, 2022 10:00
 Subject: Re: Something is wrong with the wanted lists?
 Viewed: 22 times
 Topic: Technical Issues
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In Technical Issues, Brickwilbo writes:
  In Technical Issues, STEEL writes:
  In Technical Issues, Brickwilbo writes:
  In Technical Issues, STEEL writes:
  I can't seem to edit my wanted lists the last few days? There must be a bug!

I can't edit quantities or comments.

Try again after clearing your cache and cookies with F5 and closing your browser.


When I go to my main wanted list, this is the error message I get at the top:

This wanted list contains duplicate item(s) with the same item/color combinations.
Only one item of each item/color combination is allowed.

Please delete or move out the following duplicates:

71321: Rubber Belt Medium (Round Cross Section) - Approx. 3 x 3, Color: Green
44818: Bionicle Weapon Rahkshi Staff of Poison (Dual Pronged - Lerahk), Color:
Pearl Light Gray
64308: Bionicle Weapon Vapor Trident, Color: Pearl Light Gray


Can you delete the duplicates?

They are not really duplicates though, those ones are the same item, but in different
colours.
But it is ANYTHING on my list that I can't edit. I have some instruction
books for example that I need 3 of and I recently bought one, so I tried to reduce
the number to only 2 wanted and I get the same error message??
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 2, 2022 07:22
 Subject: Re: Something is wrong with the wanted lists?
 Viewed: 23 times
 Topic: Technical Issues
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In Technical Issues, Brickwilbo writes:
  In Technical Issues, STEEL writes:
  I can't seem to edit my wanted lists the last few days? There must be a bug!

I can't edit quantities or comments.

Try again after clearing your cache and cookies with F5 and closing your browser.


When I go to my main wanted list, this is the error message I get at the top:

This wanted list contains duplicate item(s) with the same item/color combinations.
Only one item of each item/color combination is allowed.

Please delete or move out the following duplicates:

71321: Rubber Belt Medium (Round Cross Section) - Approx. 3 x 3, Color: Green
44818: Bionicle Weapon Rahkshi Staff of Poison (Dual Pronged - Lerahk), Color:
Pearl Light Gray
64308: Bionicle Weapon Vapor Trident, Color: Pearl Light Gray
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 2, 2022 07:02
 Subject: Re: Something is wrong with the wanted lists?
 Viewed: 22 times
 Topic: Technical Issues
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In Technical Issues, Brickwilbo writes:
  In Technical Issues, STEEL writes:
  I can't seem to edit my wanted lists the last few days? There must be a bug!

I can't edit quantities or comments.

Try again after clearing your cache and cookies with F5 and closing your browser.

That did not work (not that I expected it to)
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 2, 2022 04:09
 Subject: Something is wrong with the wanted lists?
 Viewed: 91 times
 Topic: Technical Issues
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I can't seem to edit my wanted lists the last few days? There must be a bug!

I can't edit quantities or comments.
 Author: STEEL View Messages Posted By STEEL
 Posted: Apr 28, 2022 06:35
 Subject: Inventory Change Request for Set 76115-1
 Viewed: 26 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 76115  Name: Spider Mech vs. Venom
* 
76115-1 (Inv) Spider Mech vs. Venom
590 Parts, 4 Minifigures, 2019
Sets: Super Heroes: Spider-Man

* Add 1 Part 90397 White Minifigure, Utensil Surfboard Standard (Counterpart)
* Add 1 Part 15068 Black Slope, Curved 2 x 2 x 2/3 (Counterpart)
* Add 1 Part 15068 Black Slope, Curved 2 x 2 x 2/3 (Counterpart)
* Add 1 Part 3068b Black Tile 2 x 2 with Groove (Counterpart)
* Add 1 Part 26603 Black Tile 2 x 3 (Counterpart)
* Add 1 Part 26603 Black Tile 2 x 3 (Counterpart)
* Add 1 Part 26603 Black Tile 2 x 3 (Counterpart)

Comments from Submitter:
These are all of the stickered counterparts that are not currently listed at all. I am happy to provide photos of each item too. #2 & #3 are left and right variations as are #5 & #6. #7 is a different pattern.
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 5, 2021 06:21
 Subject: Re: Making Inventory Changes ???
 Viewed: 17 times
 Topic: Inventories
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In Inventories, Stellar writes:
  In Inventories, SezaR writes:
  In Inventories, STEEL writes:
  In Inventories, SezaR writes:
  In Inventories, STEEL writes:
  In Inventories, SezaR writes:
  In Inventories, STEEL writes:
  How does one enter missing information about a set?? I have an old set BNIB that
has no weight or box size entered. I tried "Inventory Change Request", but that
is not what I need.

https://www.bricklink.com/catalogAdd.asp

Thanks, but what section do I click on?

what are you going to change?
Is it a set? What set?

1090 Technic Control I
I have a brand new version of this set, so I can verify the weight and box dimensions.

You can either use the above link:
- under "Change Item", click on "set"
- then you need to enter the set number and change those entries you have.


or
Click below on "1090-1"
 
Set No: 1090  Name: Technic Control I
* 
1090-1 (Inv) Technic Control I
406 Parts, 6 Books, 1986
Sets: Educational & Dacta: Technic

then in front of weight, there is a question mark "?". Click on it and you go
to the page where you can submit your change. Also write a comment in front of
"Note for Catalog Admin: "; something like "I own a MISB copy"

For that you need to have enabled the setting "Show Links to Add Weight and Dimensions"

https://www.bricklink.com/catalogOptions.asp

FANTASTIC! Thanks guys!!
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 5, 2021 03:02
 Subject: Re: Making Inventory Changes ???
 Viewed: 15 times
 Topic: Inventories
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In Inventories, SezaR writes:
  In Inventories, STEEL writes:
  In Inventories, SezaR writes:
  In Inventories, STEEL writes:
  How does one enter missing information about a set?? I have an old set BNIB that
has no weight or box size entered. I tried "Inventory Change Request", but that
is not what I need.

https://www.bricklink.com/catalogAdd.asp

Thanks, but what section do I click on?

what are you going to change?
Is it a set? What set?

1090 Technic Control I
I have a brand new version of this set, so I can verify the weight and box dimensions.
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 5, 2021 02:04
 Subject: Re: Making Inventory Changes ???
 Viewed: 24 times
 Topic: Inventories
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In Inventories, SezaR writes:
  In Inventories, STEEL writes:
  How does one enter missing information about a set?? I have an old set BNIB that
has no weight or box size entered. I tried "Inventory Change Request", but that
is not what I need.

https://www.bricklink.com/catalogAdd.asp

Thanks, but what section do I click on?
 Author: STEEL View Messages Posted By STEEL
 Posted: Oct 5, 2021 00:41
 Subject: Making Inventory Changes ???
 Viewed: 63 times
 Topic: Inventories
 Status:Open
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How does one enter missing information about a set?? I have an old set BNIB that
has no weight or box size entered. I tried "Inventory Change Request", but that
is not what I need.
 Author: STEEL View Messages Posted By STEEL
 Posted: Sep 9, 2021 10:10
 Subject: Re: Error message "No payment methods available"
 Viewed: 18 times
 Topic: Help
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In Help, Llewyn writes:
  Do you know at what stage they're getting the error? I just tried a couple
of carts in your store - one for a set that required an invoice, one for small
parts at your minimum order that offered AusPost, and in each case got the Place
Order or Checkout button available, with onsite Paypal offered and VAT calculated
correctly. Obviously I'm not going to click any further to check past that
point!

In Help, STEEL writes:
  I DO have pay-pal onsite activated. Have done so for a very long time... So that
is not the issue.

Turns out I DIDN'T have onsite chosen for international (although it was
previously checked as I was getting international orders) But today I checked
and it was off so I turned it on again, so that is most likely why it works for
you now?
 Author: STEEL View Messages Posted By STEEL
 Posted: Sep 9, 2021 10:08
 Subject: Re: Error message "No payment methods available"
 Viewed: 19 times
 Topic: Help
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In Help, BasKrie writes:
  In Help, STEEL writes:
  In Help, BasKrie writes:
  In Help, STEEL writes:
  Why do I keep getting customers messaging me to say they can't buy and they
are getting THIS error message: "No payment methods available" ??

I ship worldwide, always have. I have not changed ANYTHING and up until about
4-6 weeks ago everything was fine, but this has happened about 6 times in the
last few weeks, I can't figure out why and I am losing sales !!!

I contacted Bricklink when it was first happening about a month ago, but no one
has replied!

HELP PLEASE

are you sure that they are getting the stated error?
And from what countries do they come?

I do see a notice:
Seller does not support orders shipping to Netherlands when item total is equal
to or less than €150 (~AU $240.82).

But once above that total I see no other errors.

You don't offer PayPal onsite, so that would be the reason for the note.
And it makes that US buyers cannot buy from you. I'm not sue what error they
would get, I guess something like no shipping to their state/country

This is VERY weird. I did have pay-pal Onsite set up and somehow the box for
it in my settings has been "unchecked"? Anyway, I have now fixed that.

BUT...

I get this issue from people in my home country (Australia) and I have had it
with UK buyers, a guy from India yesterday and also new Zealand.

Now that I have fixed (I hope) the issue, would you mind checking again for me?
THANKS!!

The notice does not appear anymore
So that's fixed.

But doesn't explain the other issues.
You will have try and get more info from the potential buyers.

Thanks for your help!!
 Author: STEEL View Messages Posted By STEEL
 Posted: Sep 9, 2021 05:29
 Subject: Re: Error message "No payment methods available"
 Viewed: 25 times
 Topic: Help
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In Help, BasKrie writes:
  In Help, STEEL writes:
  Why do I keep getting customers messaging me to say they can't buy and they
are getting THIS error message: "No payment methods available" ??

I ship worldwide, always have. I have not changed ANYTHING and up until about
4-6 weeks ago everything was fine, but this has happened about 6 times in the
last few weeks, I can't figure out why and I am losing sales !!!

I contacted Bricklink when it was first happening about a month ago, but no one
has replied!

HELP PLEASE

are you sure that they are getting the stated error?
And from what countries do they come?

I do see a notice:
Seller does not support orders shipping to Netherlands when item total is equal
to or less than €150 (~AU $240.82).

But once above that total I see no other errors.

You don't offer PayPal onsite, so that would be the reason for the note.
And it makes that US buyers cannot buy from you. I'm not sue what error they
would get, I guess something like no shipping to their state/country

This is VERY weird. I did have pay-pal Onsite set up and somehow the box for
it in my settings has been "unchecked"? Anyway, I have now fixed that.

BUT...

I get this issue from people in my home country (Australia) and I have had it
with UK buyers, a guy from India yesterday and also new Zealand.

Now that I have fixed (I hope) the issue, would you mind checking again for me?
THANKS!!
 Author: STEEL View Messages Posted By STEEL
 Posted: Sep 9, 2021 05:14
 Subject: Re: Error message "No payment methods available"
 Viewed: 22 times
 Topic: Help
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In Help, beaverbrick writes:
  You need an "Onsite" payment method (PayPal and/or Stripe) for international
buyers... so that BrickLink can collect the relevant VAT/tax.

In Help, STEEL writes:
  Why do I keep getting customers messaging me to say they can't buy and they
are getting THIS error message: "No payment methods available" ??

I ship worldwide, always have. I have not changed ANYTHING and up until about
4-6 weeks ago everything was fine, but this has happened about 6 times in the
last few weeks, I can't figure out why and I am losing sales !!!

I contacted Bricklink when it was first happening about a month ago, but no one
has replied!

HELP PLEASE

I DO have pay-pal onsite activated. Have done so for a very long time... So that
is not the issue.
 Author: STEEL View Messages Posted By STEEL
 Posted: Sep 9, 2021 03:00
 Subject: Error message "No payment methods available"
 Viewed: 57 times
 Topic: Help
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Why do I keep getting customers messaging me to say they can't buy and they
are getting THIS error message: "No payment methods available" ??

I ship worldwide, always have. I have not changed ANYTHING and up until about
4-6 weeks ago everything was fine, but this has happened about 6 times in the
last few weeks, I can't figure out why and I am losing sales !!!

I contacted Bricklink when it was first happening about a month ago, but no one
has replied!

HELP PLEASE
 Author: STEEL View Messages Posted By STEEL
 Posted: Apr 15, 2015 09:22
 Subject: Inventory Change Request for Set 8097-1
 Viewed: 41 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Please make changes to the following inventory:
 
Set No: 8097  Name: Slave I {3rd Edition}
* 
8097-1 (Inv) Slave I {3rd Edition}
567 Parts, 3 Minifigures, 2010
Sets: Star Wars: Star Wars Episode 4/5/6

* Delete 5 Part 3001 Black Brick 2 x 4 (match ID 99)

Comments from Submitter:
There are MANY errors with this inventory...
The following parts are MISSING:
4x (3068) brick yellow 2x2 tiles
4x (2398) Dark Bluish Gray Roof Tile 2X3
4x (6111) Dark Bluish Gray 1x10 bricks
2x (2730) Light Bluish Gray Technic, Brick 1 x 10 with Holes
4x (4032) Dark Bluish Gray Plate 2X2 Round (inventory says 3 but there should be 7)
4x (4286) Light Bluish Gray Roof Tile 1X3 (inventory says 4 but there should be 8)
6x (2877) Dark Bluish Gray Profile Brick 1X2 (inventory says 12 but there should be 18)
2x (3020) Light Bluish Gray Plate 2X4 (inventory says 6 but there should be 8)


The following parts are WRONG:
2x (2465) Dark Bluish Gray 1x 16 bricks
6x (30363) Dark Bluish Gray Roof Tile 2X4X1
2x (3702) Light Bluish Gray Technic, Brick 1 x 8 with Holes
4x (3010) Light Bluish Gray Brick 1 x 4 (inventory says 10 but there should only be 6)
3x (61184) Light Bluish Gray 3 M.Arch W.Knob And Shaft ظ3.2 (inventory says 9 but there should only be 6)
2x (60477) Dark Bluish Gray Roof Tile 1X4X1 (Not required at all?)
6x (30363) Dark Bluish Gray Roof Tile 2X4X1, 18° (Not required at all?)
2x (3747) Dark Bluish Gray Roof Tile 2X3/25° Inv. (inventory says 4 but there should only be 2)
2x (42022) Dark Bluish Gray Brick 1X6 W/Bow (inventory says 4 but there should only be 2)
1x (3001) Black Brick 2X4 (inventory says 5 but there should only be 4)