BrickLink Discussion Forum

Thanks a lot for your advisory!

Was kicked out before and lasted for three months!

Kind regards,
Hubert

Author:

Hubby

Posted:

Nov 26, 2022 05:10

Subject:

Re: Thanks a lot and goodbye 👋

Viewed:

96 times

Topic:

Thanks a lot Cory for your help and all discussions.

You are both quite helpfull, funny and always showing another aspect of BL.

With your dedication and persistance, you are an very important part of this
community.

Kind regards from Denmark!

Author:

Hubby

Posted:

Nov 26, 2022 05:07

Subject:

Re: Thanks a lot and goodbye 👋

Viewed:

77 times

Topic:

Thanks a lot Sadler for all the advices and the time spend on the forum.

In Announce, Sadler_Bricks writes:

Good luck on your new adventures. The best of luck to you.

Sadler_bricks

Author:

Hubby

Posted:

Nov 26, 2022 05:06

Subject:

(Cancelled)

Viewed:

62 times

Topic:

Why the cancellation?

In Announce, popsicle writes:

(Cancelled)

Author:

Hubby

Posted:

Nov 25, 2022 04:55

Subject:

Why not having a quarantine period when a mis

Viewed:

131 times

Topic:

Hello Bricklinkers

Why not having a quarantine period when a mistake is made on the terms?

For sellers having very good customer feedback, Bricklink should reconsider having
a 6 or 8 months quarantine to make people think about the mistake made in stead
of banning them for life. Even someone committing a crime is not punish so harshly,
and therefore BL should rethink those kind of banning.

This is quite unfair situation especially when sellers with NSS/NSR can continue
selling without getting banned for life!

Bricklink should reconsider this in my opinion, especially when several customers
reach out and ask you what happend.

Get a lot of support and even xmas pictures greetings thanking me for the excellent
work performed.

Big smiley to them.

Author:

Hubby

Posted:

Nov 24, 2022 04:37

Subject:

(Cancelled)

Viewed:

80 times

Topic:

What?
In Announce, StarBrick writes:

(Cancelled)

Author:

Hubby

Posted:

Nov 23, 2022 17:11

Subject:

Re: Thanks a lot and goodbye 👋

Viewed:

117 times

Topic:

But it is not allowed 🚫 to present things and complete the sell somewhere else….

At least I can still buy and use this site. For how long is very unsure 😐

Author:

Hubby

Posted:

Nov 23, 2022 16:39

Subject:

Re: Thanks a lot and goodbye 👋

Viewed:

137 times

Topic:

Oh ! yes that’s for sure !!!

Being suspended/kicked out means no longer obligated to have BL as my only place!
Decision is permanent and won’t be revoked.

But it would be telling where I’m heading to, and won’t be appreciated here for
sure.

Glad that I could learn all of you guys to know. It was awesome 😎

Just got several emails from my buyers that have send me early holidays season
greetings.
So nice 👍 in that depressing and difficult time!

Author:

Hubby

Posted:

Nov 23, 2022 16:08

Subject:

Re: Thanks a lot and goodbye 👋

Viewed:

129 times

Topic:

Thanks a lot for your help and interest !

Take care too!

In Announce, 1001bricks writes:

In Announce, Hagbart writes:

Dear Brinklinker friends

It is the end of the road for my shop adventures on this site!

Thanks to all of you I buy and sell to, this was a great time around here.

Lego-on !

Thanks for the kind words!
I hope you understood what happened to your shop, at least.

Take care of you -

Sylvain

Author:

Hubby

Posted:

Nov 23, 2022 15:40

Subject:

Thanks a lot and goodbye 👋

Viewed:

420 times

Topic:

Dear Brinklinker friends

It is the end of the road for my shop adventures on this site!

Thanks to all of you I buy and sell to, this was a great time around here.

Lego-on !

Author:

Hubby

Posted:

Nov 23, 2022 09:44

Subject:

Re: ?No ticket number from helpdesk?

Viewed:

39 times

Topic:

Seems it is better to create it directly on this webpage : https://helpdesk.bricklink.com/Main/frmTickets.aspx

As I never got my emails or ticket confirmation when using the internal webpage
request.

Or am I wrong?

Author:

Hubby

Posted:

Nov 22, 2022 17:29

Subject:

Re: Looking for Season 6 Ninjago Skybound DVD

Viewed:

23 times

Topic:

Searching

You never answered my response, have you found it?

In Searching, V_JAMS writes:

I am in search of a copy of Ninjago Skybound Season 6 on DVD. I don't see
it in the catalog, but was wondering if someone might have a copy. I would be
willing to do a trade in my store or if someone could offer it for sale in their
store. All transactions would be properly channeled through the site. Any info
would be appreciated. Thank you.

Author:

Hubby

Posted:

Nov 22, 2022 15:37

Subject:

?No ticket number from helpdesk?

Viewed:

71 times

Topic:

Dear bricklinker,

Would you please help me to know if you got an email and a ticket number when
registering an issue?

Should we use the problem webpage or the site helpdesk.BrickLink.com instead
of sending an email to the site?

Seems I got my seller privileges revoked without any explanations at all?

Was glad to work for my customer in Bricklink, but this time it seems it is for
good.

Thanks a lot to all colleagues, sellers and buyers within this community I was
part of and also the great support we got during all those 9 years.

Hopefully I can continue to be a allowed seller,

Author:

Hubby

Posted:

Nov 22, 2022 11:19

Subject:

Re: My store is destroyed now or is it?

Viewed:

104 times

Topic:

Hi popsicle

Seems I was short lived, got suddenly got revoked again without any message why
?

Reason: Preventive Action that's only what it says on the banner of my store
now...

With all the recent positive feedback I must admit this is quite a surprise to
be kicked out...

Author:

Hubby

Posted:

Nov 22, 2022 07:20

Subject:

Re: How to stop a rude customer emails

Viewed:

66 times

Topic:

Thanks and his buying privileges are in red now. Excellent advise!

Author:

Hubby

Posted:

Nov 21, 2022 15:39

Subject:

Re: How to stop a rude customer emails

Viewed:

39 times

Topic:

Sending on both, he is blocked now and SPAM filter activated too!

Let see if I can finally get rid of this.

Thanks for your help!

Author:

Hubby

Posted:

Nov 21, 2022 15:36

Subject:

Re: How to stop a rude customer emails

Viewed:

49 times

Topic:

Thanks always appreciate your comments!

Seems now he is sending me death threads….

But SPAM it Will be marked as now, and he Will also get the NPB completed now
too on the same rude guy, so I get rid of the rude feedback too.

Author:

Hubby

Posted:

Nov 21, 2022 11:09

Subject:

How to stop a rude customer emails

Viewed:

245 times

Topic:

Dear Sellers

Have a buyer at the moment that doesn't want to pay for his order, he is
still bombing me with rude emails filled with insults and childish attitude.

Seems we do not have a spam filter to stop this behavior.

Have already reported his behavior with on our problem center and it seems that
his account got suspended, but seems he is continuing his rude behavior.

Any advise please?

Author:

Hubby

Posted:

Nov 19, 2022 13:08

Subject:

Re: LEGO's hommage to 10001bricks

Viewed:

45 times

Topic:

LEGO products

Yes in deed, can’t wait to get in to my collection. It is awesome.

In LEGO products, Give.Me.A.Brick writes:

Beautiful!

Author:

Hubby

Posted:

Nov 17, 2022 02:19

Subject:

Re: Can we control the number of NPB from a Buyer

Viewed:

41 times

Topic:

Thanks a lot yorbrick for your help!

Author:

Hubby

Posted:

Nov 16, 2022 06:19

Subject:

Can we control the number of NPB from a Buyer

Viewed:

129 times

Topic:

Dear BL Sellers community

Can we control the number of NPB from a Buyer? (we can see complains, but not
history, or?)

And would it be possible to block NPB buyers?

Thanks.

Regards,
Hubert

Author:

Hubby

Posted:

Nov 15, 2022 01:32

Subject:

Re: CMF Series case

Viewed:

45 times

Topic:

General

What CMF series are you looking for?

Author:

Hubby

Posted:

Nov 14, 2022 08:47

Subject:

(Cancelled)

Viewed:

45 times

Topic:

Just had a couple of bad experiences I wanted to share with the other sellers.
Seems you are the most lucky one, never having issues with buyers trying to cheat
you.

That's great!

Based on my customers feedback (the honest ones) still a lot of them after all,
got praise for it.

That said, quite surprising what you could find on me...

Have a great day, with positive vibes from Denmark

Author:

Hubby

Posted:

Nov 13, 2022 18:48

Subject:

Re: Blocking a buyer based on other external tr

Viewed:

53 times

Topic:

Thanks a lot Sylvain! Merci beaucoup!

Will do, as I got a bunch of insult and rude emails!

Author:

Hubby

Posted:

Nov 12, 2022 13:00

Subject:

Re: Blocking a buyer based on other external tr

Viewed:

31 times

Topic:

Thanks will wait, just see a quite annoying comment, he just let on this transaction
calling me a Clown and now he sends very rude messages! Calling me all possible
names !!!

Why so much hatred!

Author:

Hubby

Posted:

Nov 12, 2022 06:18

Subject:

Re: Blocking a buyer based on other external tr

Viewed:

43 times

Topic:

Thanks Robert!

Thanks for the advice it seems that he won’t pay for the order anyway, should
I wait for NPB then?

But still the negative feedback will stay?

Author:

Hubby

Posted:

Nov 12, 2022 06:16

Subject:

Re: Blocking a buyer based on other external tr

Viewed:

36 times

Topic:

Thanks for the advice it seems that he won’t pay for the order anyway, should
I wait for NPB then?

Author:

Hubby

Posted:

Nov 11, 2022 10:33

Subject:

Blocking a buyer based on other external tr

Viewed:

170 times

Topic:

Dear Bricklinker

Just a general question of preventive blocking a buyer from my store, as prior
joining Bricklink I had some transactions with that buyer and he always tried
to cheat on the payment or complained about the prices.

Can we just cancel a transaction and block him to avoid facing the same problems?

Please advise how I shall handle his order or request for a cancellation?

Author:

Hubby

Posted:

Oct 29, 2022 13:56

Subject:

Re: Annoying Feedback

Viewed:

31 times

Topic:

Off Topic

On those negative feedback and neutral, you can always enter a response explaning
why you do not agree on those.

Author:

Hubby

Posted:

Oct 24, 2022 09:33

Subject:

Re: Looking for Season 6 Ninjago Skybound DVD

Viewed:

28 times

Topic:

Searching

Have a copy of Ninjago Skybound Season 6 on DVD. if you need to get it.

Author:

Hubby

Posted:

Oct 3, 2022 06:57

Subject:

Re: My store is destroyed now or is it?

Viewed:

110 times

Topic:

Thanks a lot for the support, we have a great community here!

Author:

Hubby

Posted:

Aug 25, 2022 03:27

Subject:

Re: My store is destroyed now or is it?

Viewed:

110 times

Topic:

Lucky you! Seems my appeal was handled.

In Selling, jancg writes:

Asking for PayPal Friend & Family payment is allowed in some (e.g. the Netherlands)
countries.

Author:

Hubby

Posted:

Aug 23, 2022 14:12

Subject:

Re: My store is destroyed now or is it?

Viewed:

124 times

Topic:

Never sold Lepin or knockoff’s LEGO, look at my feedback.
Paypal as Friend was an option in the past, however my customers never used it.

Pas de tricherie ici!

In Selling, 1001bricks writes:

In Selling, Hagbart writes:

Dear Bricklink fellows

Seems that some admin has decided my store needs to be suspended as many other
sellers here on the platform.

I'd say, randomly, you either sold suspicious items, or you proposed or made
an incentive for buyers to pay with PayPal using the Friend/Family choice...?

Author:

Hubby

Posted:

Aug 23, 2022 14:08

Subject:

Re: My store is destroyed now or is it?

Viewed:

110 times

Topic:

Thanks a lot Russell to take part of this thread/discussion.

But How do I appeal the admins decisions so I can correct what needs to be corrected,
make sure I won't do it again and serve my customer as I always have done
in the past as shown in the positive feedback.

Will be interested to move on now.

Any advice will be appreciated.

Thanks you for your work.

Author:

Hubby

Posted:

Aug 23, 2022 10:13

Subject:

Re: My store is destroyed now or is it?

Viewed:

117 times

Topic:

THanks peregrinator.

But How/where can I see that ?

Any appeal the decision as I NEVER cheated anyone on Bricklink look at my feedback
was Always paying fees too and provided excellent service.

The support just ignores my questions and just a got a very short message.

In Selling, peregrinator writes:

In Selling, maxx3001 writes:

That cannot be the only reason, it is still 3 strikes before you are out…

It's 3 completed NRS/NSS, but the OP's store has been suspended for "Preventive
Action".

Author:

Hubby

Posted:

Aug 23, 2022 09:52

Subject:

Re: Let's give away $100 to a fellow BL member!

Viewed:

21 times

Topic:

Contests

My guess is

456

regards,

In Contests, popsicle writes:

Guess the number of

553px1a Brick, Round 2 x 2 Dome Top with Silver and Red Pattern (R5-D4) - 6 Arcs on Top
Parts: Brick, Round, Decorated

contained within the vase pictured below.

Contest rules are few:

~ The first to enter the exact amount, wins
~ One guess per member per 24 hour period
~ Identical entries are adjudicated by timestamp
~ All members worldwide are welcome to participate

The winner will receive a $100 store coupon, or $50 cash. Your choice.

-Christman Family

Author:

Hubby

Posted:

Aug 23, 2022 09:50

Subject:

My store is destroyed now or is it?

Viewed:

493 times

Topic:

Dear Bricklink fellows

Seems that some admin has decided my store needs to be suspended as many other
sellers here on the platform.

Without any notice, I got suspended due to a very angry buyer that didn't
read the store terms and the shipping costs from the Denmark to USA.

I've being in touch with the support only one response given without any
chance to move on or to understand why I shall be kicked out Bricklink after
almost 10 years on the platform and about 210 very positive transactions with
always payment of my seller fees in time!!!
Seems a new buyer with only 2 transaction can kick you out quite easly.

Got kicked out like that is quite annoying and doesn't motivate me buying
more designs, sets or other stuff from this website.

Seems I have to sell my inventory on other platforms as Brickowl, DBA, facebook,
but honestly those platforms are far from the excellent Community within Bricklink.

Author:

Hubby

Posted:

Aug 23, 2022 09:33

Subject:

Re: Overly enthousiastic admins

Viewed:

56 times

Topic:

General

Hi Russell

Same situation for me, would you please review my case, nobody at support cares
to help me. Got stuck.

Please help!

Author:

Hubby

Posted:

Aug 21, 2022 07:09

Subject:

Re: Dear Admins

Viewed:

96 times

Topic:

Problem

Hi Bricklink fellow

Seems we have several people got seller/store suspended.

We can collect all the seller accounts that got this and all reach out to Bricklink
or directly LEGO to fix our situation, especially when we have being several
years on Bricklink both bought and sold for more than 100 transactions!

I'am quite tired of writing to a support that just answered onces with a
cut/paste message this is quite unprofessional, I do not regonize the excellent
support we had in the past, where are those administrators gone?

Please email me directly, I've started a list of shop that got blocked as
you and me.

Have a nice Sunday.

In Problem, Kuboteka writes:

Dear admins,

Thanks that you solved our NSS ticket
Now we have no completed NSS (you checked that they were solved before were completed
and changed NSS status to pending, so we could put correct status, thanks for
it)
We also have no any active NSS

But store is still suspended (reason - 3 completed NSS)

Can you please write us what should we do to change it?
Probably you want something else from us?

Best regards

Author:

Hubby

Posted:

Aug 21, 2022 07:00

Subject:

Re: WHY IS MY STORE SUSPENDED???!!!

Viewed:

118 times

Topic:

Hi Friend

Got the same treatment from the bricklink support, Seller privileges suspend
without any notice, more than 20 emails to support with no answer. Just that
it was a preventive action. Quite annoying !

No radio silence and stuck with my store not able to handle orders quite unfair.
So I totally understand your situation, seems we are several got those suspensions.

Author:

Hubby

Posted:

Aug 19, 2022 15:55

Subject:

Re: Your store is suspended But WHY ?

Viewed:

36 times

Topic:

Nobody is perfect but the joke is that no transaction ever found place with this.

Seems we have several sellers being blocked with no notice and just a message
from Anastasia from support that is preventive, but when asking for opening the
store as now we comply nothing else happends.

My time on bricklink might be over, quite a punishment for something that did
not ovcured as no transaction found place.

Can’t we appeal for this decision ?

In Help, AlohaBrickRoad writes:

Your feedback response seems to say you offered the paypal friends and family
payment in response to a request from the buyer to make it cheaper or something.
That's admitting to an attempt to violate Bricklink rules right in your
own feedback.

In Help, Hagbart writes:

Dear friends from Bricklink

Just got suspended, seems the work of a buyer that was a liar and a fraud.

What can I do to appeal this decision that is quite unfair as I have much more
transactions than this buyer!

Please help me to waive this.

Regards,
Hubert

Author:

Hubby

Posted:

Aug 19, 2022 15:49

Subject:

Re: Can we call support ?

Viewed:

36 times

Topic:

Thanks Jen

I’ve got a ticket number but no progress at all on the ticket!

What shall I do?

In Technical Issues, jennnifer writes:

In Technical Issues, Hagbart writes:

Thanks Jen, I've being waiting for answer for more than 3 months now.

You received a ticket number from your inquiry?

You checked your spam folder?

You have not received a single communication from BrickLink?

Jen

Author:

Hubby

Posted:

Aug 17, 2022 07:42

Subject:

Re: Your store is suspended But WHY ?

Viewed:

79 times

Topic:

So what can be done then?

Author:

Hubby

Posted:

Aug 17, 2022 07:35

Subject:

Re: Can we call support ?

Viewed:

69 times

Topic:

Thanks Jen, I've being waiting for answer for more than 3 months now.

Author:

Hubby

Posted:

Aug 17, 2022 07:18

Subject:

Re: Is this worth anything?

Viewed:

76 times

Topic:

Price Guide

Production error seems it is great to have such a minifig, not sure of the financial
value.

Author:

Hubby

Posted:

Aug 17, 2022 07:17

Subject:

Re: Your store is suspended But WHY ?

Viewed:

61 times

Topic:

Any way of appealing that decision?

Author:

Hubby

Posted:

Aug 17, 2022 07:16

Subject:

Can we call support ?

Viewed:

233 times

Topic:

Hi support

Can we call the support of Bricklink about a wrong filling and removal of my
seller privileges?

Anyone ?

Author:

Hubby

Posted:

Aug 17, 2022 07:14

Subject:

Re: Your store is suspended But WHY ?

Viewed:

51 times

Topic:

Yes or a kind of warning instead of just locking and removing the privileges1

THis sucks and my shop just got destroyed for good!

In Help, Gaston.La.Brick writes:

Again the breakdown of communication. Is it really that hard for Bricklink to
tell a store why they are being suspended? It literally can be accomplished in
a single sentence.

Indeed.
Another suggestion to site admins, if they would be reading this: have some sort
of "warning" period before taking actual measures. This allows the seller to
mediate whatever issue is brought to his attention. Seems like a user friendly
way to approach these situations.

Author:

Hubby

Posted:

Aug 17, 2022 07:09

Subject:

Re: Store suspended,no reason or response from BL

Viewed:

49 times

Topic:

Hi Friends

Yes got suspended on false pretenses too!

So it just destroyed my shop, got expelled for something that did not take place.

Do we have a possibility to escalate this to someone?

Regards

In Help, legoman77 writes:

In Help, gyuseoksim writes:

Hello,

I was suddenly suspended without any notice, but I think it's because of
dealing outside of BL.
I contacted BL with messages and tickets, but haven't got a response.
May I ask if anyone experienced a similar situation?

Everyone that has been suspended.
John P

Author:

Hubby

Posted:

Aug 8, 2022 12:08

Subject:

Re: Your store is suspended But WHY ?

Viewed:

81 times

Topic:

In Help, Stellar writes:

In Help, firestar246 writes:

In Help, Hagbart writes:

He asked this himself, he is the problem not me.

He may have asked for this, but did you go through with it? If so, then you willingly
breached paypals terms.

And also the buyer is located in USA where BrickLink has to collect Sales Tax
on all orders with only PayPal Onsite or Stripe.

Yes true he asked for it and after he cancelled the order he reported me to the
bricklink support. Just a crock!

He just detroyed my shop and the support do not care and is not helping at all.

Author:

Hubby

Posted:

Aug 8, 2022 12:05

Subject:

Re: Store permanently suspended?

Viewed:

58 times

Topic:

Seems we are locked for ever, have the same issue and cannot get it back.

Author:

Hubby

Posted:

Jul 15, 2022 09:05

Subject:

Re: Your store is suspended But WHY ?

Viewed:

97 times

Topic:

Thanks a lot for updating me, this is good. But still locked for selling at the
moment.

Hopefully they will waive it too.

Regards,

In Help, BricksOfFaith writes:

In Help, Hagbart writes:

It seems your having some luck, as the bad review has been taken down! Hopefully
you can open up again, here soon!

Author:

Hubby

Posted:

Jul 15, 2022 04:56

Subject:

Re: Your store is suspended But WHY ?

Viewed:

134 times

Topic:

He asked this himself, he is the problem not me.

And without my accept initiated the cancellations of the order.

What can I do to get activated again?

Regards,

In Help, AlohaBrickRoad writes:

Author:

Hubby

Posted:

Oct 12, 2018 10:34

Subject:

Re: Block buyers with a different country email p

Viewed:

61 times

Topic:

Suggestions