Discussion Forum: Messages by Teup (6597)
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 Author: Teup View Messages Posted By Teup
 Posted: Feb 22, 2022 04:19
 Subject: Re: Enabling of B2B transactions for EU orders
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 Topic: Administrative
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In Administrative, 1001bricks writes:
  
  In order to make use of this new feature, simply click on the 'Verify your
VAT ID' link under the Order Summary section to enter your valid VAT registration
number during checkout

Quick tests:

I tried in 3 different shops including Brick24, and couldn't see no "Verify
your VAT ID" link or whatever even close to this, up to the very last step of
the check out (4th).

It's late, tired - please have a good evening!

Looks like it only works on stores outside the EU, I wonder why? I like how it
works, I think the same could be applied to EU stores, no? Or should stores be
able to refuse accepting them? According to the tax agency helpdesk here, it's
not something stores are allowed to refuse, but I've also seen on the forum
that intra-community transactions are problematic for sellers in certain member
states.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 18:45
 Subject: Re: Why most orders on Mondays?
 Viewed: 43 times
 Topic: Off Topic
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In Off Topic, SylvainLS writes:
  In Off Topic, Teup writes:
  […]
Useful tip: When it's really busy (holiday season), it could be smart to
send out orders on Tuesday. Mondays are sometimes so busy for PostNL that they
leave some of the Monday bags untouched until a week later to avoid a domino
effect. So shipping out on Tuesday in busy times can actually make things arrive
faster.

And now everybody will post on Tuesday, so Monday will be okay again… or maybe
better post on Wednesday

Actually yes that's right, what they told me is that it's Monday "and
sometimes Tuesday"... so Wednesday is safest But for me so far, almost all
of my delayed orders can be traced back to Monday batches
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 18:32
 Subject: Re: Why most orders on Mondays?
 Viewed: 43 times
 Topic: Off Topic
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In Off Topic, tonnic writes:
  In Off Topic, Leftoverbricks writes:
  Hi all,

I am puzzled by the fact that I receive most orders on Monday and not on Saturday
or Sunday.

I understand that you use the weekend to spend on your hobby, but why do you
place the order on Monday, the day you should be at work? And not on Sunday evening?

Do you use Sunday night to 'sleep on it?' And if so, why?

Of course I understand that orders from the USA that are placed on Sunday evening
will only arrive on Monday evening. But I'm not talking about that.

It is the orders from Europe that always arrive on Mondays. And the rest of the
week you can just forget about: no orders. This, of course, only pertains to
my small shop.

Anyway, I have packed my weekly 3 orders placed on Monday (all from The Netherlands)
and ship them tomorrow.

For me it is not getting the orders on monday but most of the time monday is
‘shippingday’.
I receive the orders during the weekend, pack them and ship them on monday.

Same here, and it's actually the usual pattern for webshops. People tend
to do their shopping in the weekend. (But Lego parts orders are complicated so
maybe in the OP's case people just finalize them a little later)

Useful tip: When it's really busy (holiday season), it could be smart to
send out orders on Tuesday. Mondays are sometimes so busy for PostNL that they
leave some of the Monday bags untouched until a week later to avoid a domino
effect. So shipping out on Tuesday in busy times can actually make things arrive
faster.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 12:23
 Subject: Re: Why most orders on Mondays?
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 Topic: Off Topic
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In Off Topic, Leftoverbricks writes:
  Hi all,

I am puzzled by the fact that I receive most orders on Monday and not on Saturday
or Sunday.

I understand that you use the weekend to spend on your hobby, but why do you
place the order on Monday, the day you should be at work? And not on Sunday evening?

Do you use Sunday night to 'sleep on it?' And if so, why?

Of course I understand that orders from the USA that are placed on Sunday evening
will only arrive on Monday evening. But I'm not talking about that.

It is the orders from Europe that always arrive on Mondays. And the rest of the
week you can just forget about: no orders. This, of course, only pertains to
my small shop.

Anyway, I have packed my weekly 3 orders placed on Monday (all from The Netherlands)
and ship them tomorrow.

I agree that's odd, and most of mine actually are on Sunday evening. Monday
and Tuesday are sort of the cooldown days for my shop where I have a change to
catch up with everything. It can't be a timezone thing either, because BL's
timestamps are earlier rather than later.

As for this particular Monday: A lot of people are staying indoors these days
because of the storm and it caused a huge surge in orders for me, like a lockdown
kind of effect.

Maybe some business buyers who were missing parts for their weekend orders?
I can't really think of a better possible reason...
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 11:44
 Subject: Re: List of renamed/recategorized items.
 Viewed: 26 times
 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  
  That's just your personal method and opinion. I have soooo many benefits
to category based sorting that remark based sorting seems really stupid to me


Sorting is way faster when you're searching something different.

Imagine you're searching for a Black small part in a stack of Black parts
on your table.
It'll be long, tedious and subject to errors.

Now if you're searching for the same part in between many different colors,
it'll be different and way faster.
And if it's the only Black part, then there couldn't be any possible
error.

Of course - but in both cases - assuming your inventory is correct.

In short, searching 1 Torso in between a drawer of 50 different bags of torsos
is like the above solution.

At the contrary, if it's the only bag of Torsos in a drawer with bags of
different parts, you don't have to think at search; your visual search is
optimal, and you read the sticker just to be sure, you don't have to search
using the stickers (reading is long and subject to errors).

Conclusion: I don't sort by Color neither by Category; it's way better.

And it may be an error to think this is stupid

Sylvain

Not sure if I see the analogy with colour, but on the topic of colour: I've
noticed that most of my many-lot orders have the same part in multiple colours,
so I get them all out of the same bag. (And there's no need to waste time
searching, either, because the bags are transparent and none are so big that
you can't see the part you need) - just one out of many advantages of category
based sorting.

Well, I'm exaggerating saying it's 'stupid', I know it's
not As clearly many sellers are doing it, so clearly it works for many people.
It's just something I don't understand well, because I haven't learned
how to do it, because I don't have any problems that it could solve. I don't
understand how the remarks get there in the first place (in a way that doesn't
require lots of extra manual labour), or how it works when a lot grows bigger
so you need a different location for it, or what the chronology of the workflow
is when you add parts while some already have locations and some don't. Probably
interesting to watch a video on how it works sometime, but as I said I don't
have any problems - I can stock parts immediately and pick the immediately -
so there isn't really much I could gain from that method even if it was perfect
and remarks were all automatic.

One exception though is minifig parts, your torso example is a good one. I've
got those sorted on minifigure series number, or year, as it would be too
much in one category otherwise. So I am kind of using remarks there. But it's
extra work that's only really worth it for problematic categories like those.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 06:09
 Subject: Re: List of renamed/recategorized items.
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 Topic: Suggestions
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In Suggestions, Joshua.Burrier writes:
  As you clean up the sight, things get renamed or re-categorized on the site,
but I'm not notified and can move the parts in my physical inventory boxes
accordingly.

"Wait, that part was Minifigures, Weapon, Spacegun. Now it's in Minifigures,
weapon, gun. And now I have to refund the customer because I can't find
it. Or what is currently a 1x1 Technic, Liftarm used to be in Technic and Technic,
Connectors."

Please, when you move something, tell us. Make a list.

Thanks,
Joshua

Besides the existence of such lists, there are also topics about it in the forum.
As with all important things, the forum is far from an ideal place for communication,
but at least it's something. Oh, there's actually also the catalog newsletter,
which I hope will continue to be a thing.

I agree this is tricky, and that's why the catmins have been doing the more
drastic changes in batches with a notification about it in the forum at least
1 month ahead of the move. Especially if you have to move not just parts but
entire bins/furniture that's very useful.
(However, last time the admin team came in and decided to use that month to think
about whether or not to approve the proposed changes, which of course ruins the
preparation month completely. Hopefully they won't do that again!)
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 06:00
 Subject: Re: List of renamed/recategorized items.
 Viewed: 42 times
 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, Joshua.Burrier writes:
  As you clean up the sight, things get renamed or re-categorized on the site,
but I'm not notified and can move the parts in my physical inventory boxes
accordingly.

Oh Gosh

While that still could be a problem, the idea is DO NOT use Categories to organize
your Shop Inventory.

At least use the Remarks field - and BrickStore
(some may start to think I've Stock Options there...)

You can put drawer 12 : "#DR12" in Remark for example.
It won't change (unless you change it).

That's just your personal method and opinion. I have soooo many benefits
to category based sorting that remark based sorting seems really stupid to me
 Author: Teup View Messages Posted By Teup
 Posted: Feb 20, 2022 06:33
 Subject: Re: Snack Bar 1x8 brick 3008pb013
 Viewed: 38 times
 Topic: Catalog Requests
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In Catalog Requests, Wingman_bricks writes:
  Under "Items Appears In" should this decorated brick appear as part of set 675-1.

Hey, what kind of hairpiece is that? Unreleased? Never seen it before.
https://img.bricklink.com/ItemImage/ON/0/675-1.png
 Author: Teup View Messages Posted By Teup
 Posted: Feb 20, 2022 04:57
 Subject: Re: can't ship to Italy?!
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 Topic: Shipping
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In Shipping, woodelf writes:
  I just had a buyer from Italy, and since it's a large and valuable set, I
was double checking things like insurance options. In the process, I discovered
that according to USPS, it is forbidden to mail "toys not made wholly of wood"
to Italy. Some further research shows that this is an Italian law that has been
on the books for quite a while—it frequently shows up in lists of "wacky laws"
and such.

Should I be concerned? Anybody know if this applies to small personal sales,
as opposed to large commercial businesses? Is it pretty strictly/reliably enforced?
(I'm shipping from the US, if that makes a difference.)

(I've sent the buyer a message to confirm that they're aware of this
law and either know it's not really enforced or are ok with channcing it.
But no response yet.)

-Nat

I never understand this thing with EU countries having weird import rules and
how they can be real. If they were real, then surely businesses would have popped
up that simply let you send it to another EU country and then send it to Italy
from there? There's free traffic within the EU after all.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 19, 2022 08:51
 Subject: Re: Dual Molded Parts
 Viewed: 45 times
 Topic: Catalog
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In Catalog, hpoort writes:
  In Catalog, Teup writes:
  In Catalog, randyf writes:
  Please make absolutely sure that the part is molded in more than
one color of plastic and not just painted. This is very important!

That begs the question how well the users of the catalog will be able to tell
the difference. Just saying.. if it's going to be just encyclopedic info
then that's fine, but if it's going to inform categorization and affect
findability.... tricky. Are we sure we'd really gain something by distinguishing
printing from dual moulding?

So far I've found only the friend legs with tan shoes as the only example
where both variants appear, but yes: I would say it matters to distinguish and
make this a consistent attribute of part listings.

What does that mean precisely though, in your opinion? That the names include
the term "dual molded"?
And parts with print and dual mold would be classified as "decorated" and the
ones with dual mold without print would be considered not decorated?

It could get tricky with things like shorts. If someone is making a summer city
and wants minifigs in shorts, it's not really intuitive having to search
two separate categories that are based on how a part was manufactured. However,
if the "decorated" term get replaced by "multi color", that could hold both dual
molded and printed parts.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 19, 2022 05:44
 Subject: Re: Dual Molded Parts
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 Topic: Catalog
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In Catalog, randyf writes:
  Please make absolutely sure that the part is molded in more than
one color of plastic and not just painted. This is very important!

That begs the question how well the users of the catalog will be able to tell
the difference. Just saying.. if it's going to be just encyclopedic info
then that's fine, but if it's going to inform categorization and affect
findability.... tricky. Are we sure we'd really gain something by distinguishing
printing from dual moulding?
 Author: Teup View Messages Posted By Teup
 Posted: Feb 17, 2022 16:13
 Subject: Re: Define Neutral Feedback
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 Topic: Feedback
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In Feedback, yorbrick writes:
  
  We don't really have the numbers of course, but I do think that does depend
on what's written. If someone posts that the seller behaved super weird or
that the parts were extremely dirty, I do think that can put off buyers. You're
right though that in general a neutral probably doesn't have much effect,
but the fact is, the way the interface is designed makes it very easy to read
the neutral and negative feedback messages. And since it's 'forever',
it really gives what's written there a lot of weight.

Much more than their numerical effect, at least. The fact that a negative feedback
substracts 1 from the score is just plain silly, and IMO is a good illustration
that not too much thought went into the system. You are probably right that neutrals/negatives
are not the end of the world as much as sellers often feel it to be, but I do
think in reality, a negative may be worth -100 or even more. In fact I'm
unsure if I'm rather set back -1000 or get 1 negative

If a buyer reads one neutral (or even negative) out of 100s or 1000s of positives
and believes that one over all the rest and decides not to purchase because of
it, the store is probably better off without that buyer. There are plenty of
sensible buyers out there too.

Well, consider there are a few stores selling a part at a good price. You check
the first one and it has a zillion positive but only one neutral or negative,
and that is exactly about your situation. For example, the store is mostly about
new parts, but you're after one particular used part they have and someone
wrote the used parts smelled horrible and had grime on them. Or shipping to your
particular country took months. All things equal, that might just be the push
you need to check out if the next store could be any better.

So yes, score-wise a neutral is irrelevant - everything over 90% is probably
all good. Nobody in their right mind would think "oh no, 2000 positive and 5
neutral, run!!". But the message that's written there sticks around forever,
it's just 1 click away when checking feedback. You're right it won't
have any dramatic effects, but whatever warning you as a buyer leave there can
have *some* effect. At least more than 100 positives that end up pretty much
invisible and hardly visually change the feedback score if it's already in
the thousands.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 17, 2022 15:42
 Subject: Re: Define Neutral Feedback
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 Topic: Feedback
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In Feedback, yorbrick writes:
  
  (The fact that negatives substract the score by one and that neutrals don't
change the score is just silly and has no meaning. Even if they would add +10
to the score, the fact they stick around in the feedback profile is much more
significant, so their 'punishing' effect remains the same.)

Punishing implies that the seller is somehow punished for having a neutral. When
clearly this is not the case as buyers still buy from stores that had a single
neutral last week, or one three years ago and loads of positives since. In fact,
buyers still buy from stores that have many negatives. I know in the past I have
bought from one big store that was running at about 97% at the time I ordered.
It was good to get the warning, but I used common sense to decide that even if
the worst of the feedback left by others had come true I would not be out of
pocket and would have only wasted my time (and not got some decent parts I was
after at such a low price).

If buyers still buy from stores after being made aware of warnings, it is not
exactly a punishment for the store. The only punishment is to the seller's
ego, no longer being 100% perfect. And I think that more than any real damage
to a store is the root cause of the complaints. The feeling of not being seen
to be absolutely perfect, rather than buyers being put off from buying from a
store. Obviously that is easy for me to say, as I am still 100% perfect (at least
according to my feedback) but I have a plan to deal with it when I get a non-positive.
I will simply reply to it, then ignore it, and I will stoplist the buyer leaving
it so they can no longer buy from me. Not being able to buy from a seller (especially
if they have items that the buyer wants at a decent price) is probably a worse
punishment than a single neutral for a store that will not put off buyers.

We don't really have the numbers of course, but I do think that does depend
on what's written. If someone posts that the seller behaved super weird or
that the parts were extremely dirty, I do think that can put off buyers. You're
right though that in general a neutral probably doesn't have much effect,
but the fact is, the way the interface is designed makes it very easy to read
the neutral and negative feedback messages. And since it's 'forever',
it really gives what's written there a lot of weight.

Much more than their numerical effect, at least. The fact that a negative feedback
substracts 1 from the score is just plain silly, and IMO is a good illustration
that not too much thought went into the system. You are probably right that neutrals/negatives
are not the end of the world as much as sellers often feel it to be, but I do
think in reality, a negative may be worth -100 or even more. In fact I'm
unsure if I'm rather set back -1000 or get 1 negative
 Author: Teup View Messages Posted By Teup
 Posted: Feb 17, 2022 15:34
 Subject: Re: Activating OSS - VAT on shipping and fees
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 Topic: Help
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In Help, rankster writes:
  In Help, Teup writes:
  So, Bricklink is a little bit more strict

I’m wondering how is it possible that some (if not most) of the biggest EU stores
haven’t turned on OSS yet? They might calculate the VAT of each country manually
using their own invoicing system?

That's what I would do, yes, but even so, Bricklink simply won't let
you sell past 10K without turning it on. So if big stores didn't turn on
the OSS setting then that's very strange, yes.

I suspect that soon I will reach Bricklink's threshold although I'm planning
to use OSS not before July. Hopefully BL will allow me to keep selling until
then if I show them paperwork that proves my fiscal years starts on 1 Jan.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 17, 2022 04:35
 Subject: Re: Define Neutral Feedback
 Viewed: 37 times
 Topic: Feedback
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In Feedback, gogogovro writes:
  Bricklink doesn't define what neutral feedback means on the feedback help
page (https://www.bricklink.com/help.asp?helpID=248). What do you as a buyer
or seller define neutral feedback as? What are some reasons you would leave neutral
feedback?

I don't currently have a use case for using neutral, so I'm hoping on
learning from your replies.

If I focus not necessarily on my opinion but purely on the way the website interface
is designed, I would say that neutral or negative is any message that you want
future users to read before ordering (in other words, warnings).

A positive feedback will immediately disappear in the long list of positives
that nobody will ever read (its only effect is a contribution to the score),
while negatives and neutrals stick around, because their lists are much shorter
and their scores draw attention and curiosity because they are low numbers.

(The fact that negatives substract the score by one and that neutrals don't
change the score is just silly and has no meaning. Even if they would add +10
to the score, the fact they stick around in the feedback profile is much more
significant, so their 'punishing' effect remains the same.)
 Author: Teup View Messages Posted By Teup
 Posted: Feb 14, 2022 19:29
 Subject: Re: Label Transparent Elements as PC or MABS
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 Topic: Suggestions
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Actually this is the only difference that you can tell with your eyes closed
Because the new PC parts make quite a different (less sharp) sound when you
handle them. Of course, it becomes tricky if they're mixed

In Suggestions, peregrinator writes:
  Speaking as a seller, I don't think telling the difference is easy.

In Suggestions, slick_bricks writes:
  I think it would behoove the online marketplaces to add labeling for PC versus
MABS Transparent LEGO elements. This would help builders and set restorers match
the color of the plastic since it is becoming apparent that the new MABS formula
is affecting the coloration significantly and consistently.

Just putting it out there, it would be a good idea to initiate this sooner than
later, as the color differences between the old Trans-Clear and new Trans-Clear
elements are quite stark. Should labeling options get into place early, it could
save a lot of work later on down the line as it becomes a growing discrepancy.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 14, 2022 19:27
 Subject: Re: Label Transparent Elements as PC or MABS
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 Topic: Suggestions
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In Suggestions, slick_bricks writes:
  I think it would behoove the online marketplaces to add labeling for PC versus
MABS Transparent LEGO elements. This would help builders and set restorers match
the color of the plastic since it is becoming apparent that the new MABS formula
is affecting the coloration significantly and consistently.

Just putting it out there, it would be a good idea to initiate this sooner than
later, as the color differences between the old Trans-Clear and new Trans-Clear
elements are quite stark. Should labeling options get into place early, it could
save a lot of work later on down the line as it becomes a growing discrepancy.

Play Well!

Blair

I think this idea stands or falls with whether LEGO really made a clean transition
to the new colour, the way that the transition from old gray to bluish gray was
(fairly) clear cut. If there's a significant period of random variation,
it's going to be a difficult story because set inventories are going to get
messy.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 14, 2022 19:10
 Subject: Re: What would you do?
 Viewed: 30 times
 Topic: Selling
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Sometimes I get orders from the city nearby, it's like 20-30 minutes cycling.
I need exercise anyway, so I usually just drop off those orders myself. Refunding
shipping is a nice gesture but not strictly needed IMO, it's actually an
improved bit of service already, since it's 1 day faster and safer than regular
shipping. (In my own webshop I do have free shipping within my area though, but
on Bricklink there's no option to do that.)

In Selling, popsicle writes:
  I received an order earlier today from an address less than 2 miles from our
home. (It was a simple order totaling $50, containing a single minifig) Packaged
and invoiced within 10 mins. The newish-to-BL/new-to-us buyer, paid immediately
followed by “thanks, I just paid” comms. So the order was labeled and ready for
USPS drop-off within 20 mins of it being placed. I normally wait for other outgoing
packages at the end of the day to post. But as my daughter had a package awaiting
pick up, I figured I'd take the single package to the PO to grab her package.

I jumped into our truck with the package, started the truck only to pause staring
forward down the driveway, contemplating: The man only lives 6 minutes away,
shouldn’t I just drive to his home and place the package on his front doorstep?
How silly is it to drive the same distance to mail the package? He’ll likely
receive his order within 24 hours anyway, but still? I could file for a refund
for the $3.27 label, later?

It’s not the first time this scenario has play out though, as I’m certain
it has for some of you too.

Tell me what you’d do and I’ll tell you what I did...

-popsicle
 Author: Teup View Messages Posted By Teup
 Posted: Feb 14, 2022 10:30
 Subject: Re: Buyer is req. to pay VAT again!-REFUND?POST IT
 Viewed: 73 times
 Topic: Help
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In Help, StarBrick writes:
  IF and WHEN Dutch buyers object/claim at the Dutch tax office and get there double
paid taxes refunded, PLEASE post this in the forum to HELP other buyers and sellers.

This is a good point. Also, there may be other places/resources out there on
the web as this must be happening to many Dutch/European consumers in general
right now. I can imagine that if many consumers have to deal with this problem
when buying online, it could at least reach the media.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 14, 2022 07:46
 Subject: Re: Retiring CEP admin
 Viewed: 71 times
 Topic: Catalog
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In Catalog, Admin_Russell writes:
  Hello everyone,

One of our administrators from the Community Expert Program is officially retiring
today - Paul (username paulvdb) is stepping down from his position as Catalog
Associate.

We thank Paul for his great contribution as a CEP and wish him all the best for
future endeavors.

Please scroll to the end of this page and click the Expand triangle to view the
BrickLink CEP Hall of Fame. Paul first joined our team in April of 2019 as an
Inventories Admin:

https://www.bricklink.com/v3/member/community_experts.page

Bedankt voor al het werk dat je verzet hebt Paul!
 Author: Teup View Messages Posted By Teup
 Posted: Feb 11, 2022 11:52
 Subject: Re: Who should leave feedback first?
 Viewed: 43 times
 Topic: Feedback
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In Feedback, peregrinator writes:
  In Feedback, TheBrickGuys writes:
  Actually your feedback ratio is better then 70%, it is 81%. For a store with
5000+ orders that is a really good percentage. Makes we wonder if Euro countries
take leaving feedback more seriously or are you just a really nice guy?

It's 77% (5111/6659) - maybe you factored his buyer feedback in? In any case
that's pretty exceptional.

Hm yes, you guys are right, I checked after I posted that and noticed it was
over 70%. Half of my orders are from Dutch customers. My idea, purely a theory,
is that it could be a Dutch cultural thing. I think Dutch people like to give
(blunt) feedback to other people, tend to be community/cooperation-minded because
it's a small country, and they have always been kind of internet nerds -
they like to spend a lot of time online and are really overrepresented on the
web (I believe that, at least in the past, .nl was the most registered domain
after .com and .co.uk). I don't know... Something like an online community
where you leave feedback about other people just strikes me as something Dutch
people are into. Could be wrong, but just one theory - the second one is of course
that I am just an amazing seller
 Author: Teup View Messages Posted By Teup
 Posted: Feb 11, 2022 08:15
 Subject: Re: Who should leave feedback first?
 Viewed: 52 times
 Topic: Feedback
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In Feedback, peregrinator writes:
  All -

I'm interested in doing a bit of a study. For myself, as a seller and
as a buyer, I'm firmly of the belief that the seller should leave feedback
first. I myself leave feedback when I've shipped the order, even in some
circumstances once the order is packed - at any rate, definitely before the buyer
would leave it. Some have the opposite opinion - that the buyer should leave
feedback first.

Limited evidence (I have a small store, not many orders, maybe my store attracts
a certain kind of buyer?) suggests that leaving feedback when I do has a positive
effect on whether or not I receive feedback in kind. The reason I say this
is that my feedback-to-orders ratio has consistently been between 65-70%, and
yet I've heard that the average feedback-to-orders ratio across BL is more
like 50%. Now I try to be professional and communicative, and because my store
is small I can ship quickly, but many other stores on BL that are larger than
mine offer exemplary service, and I don't think my service is so good as
to account for the higher feedback ratio.

So, if you're willing to answer, would you mind answering with:

- when you leave feedback (before or after the buyer: I don't know if it
has to be specific)
- what your store's current feedback-to-orders ratio is

Thanks!

I too leave feedback when my buyer pays. I don't really care whether or not
they leave feedback about me (as long as it's not non-positive ). Feedback
isn't a trade - to me it's a service to the community to flag whether
or not a user is OK for doing business with. It's not a gift or a service
to the person I post the feedback about, and not something to negotiate with.

You could be right about leaving feedback immediately increasing the odds of
getting feedback back, I had the same impression. Leaving it upon payment, I
think my feedback ratio is around 70% as you say.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 11, 2022 08:07
 Subject: Re: Conquistador Helmet TAN color
 Viewed: 38 times
 Topic: Catalog Identification
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In Catalog Identification, infinibrix writes:
  In Catalog Identification, Teup writes:
  In Catalog Identification, infinibrix writes:
  In Catalog Identification, Teup writes:
  In Catalog Identification, myixjetjet24 writes:
  Hello, I bought Conquistador Helmet TAN color and I can't find the set where
it came from. Not in the sets/minifigures listed on the set. Is this legit?

Tan is the color that LEGO uses to produce metallic gold parts. The part exists
in metallic gold in the collectible minifigs series. It just left the factory
before it got its coating.

If thats true thats interesting to know. I'm aware of unreleased colours
but never really gave it much thought as to why that might be (apart from red
prototypes etc..) but since I have Breastplates in Tan and also Viking helmets
in Tan it would certainly make sense as these you would expect to find in colours
like gold or silver and maybe a few other colours but certainly not Tan

Could it be that these Reddish Bown Dwarf helemts were intended to be Copper?

 
Part No: 60748  Name: Minifigure, Headgear Helmet Castle with Cheek Protection and Studded Bands (Dwarf)
* 
60748 Minifigure, Headgear Helmet Castle with Cheek Protection and Studded Bands (Dwarf)
Parts: Minifigure, Headgear

Yes, I was also thinking about the Dwarf and Viking helmets I had some helmets
in Light Bluish Gray (for metallic silver) and Tan (for metallic gold). I never
had any Reddish Brown, but yes, Copper would make sense as (at least this type
of) Copper seems to be the same kind of metallic coating as the other two. And
maybe there are also some black parts out there that should be Speckle Black
Silver?

In fact the more I think about it the more this seems to ring true as you have
this Troll King only found in one set but some came with Reddish Brown Crown
and some with a Copper Crown. My inital thought was that Lego made a mistake
and manufactured in the wrong colour or simply had a change of mind mid production
when it actually sounds likely they just had a quality control issue where they
forget the coating

 
Minifig No: cas420  Name: Fantasy Era - Troll King with Reddish Brown Crown
* 
cas420 (Inv) Fantasy Era - Troll King with Reddish Brown Crown
Minifigures: Castle: Fantasy Era
 
Minifig No: cas420a  Name: Fantasy Era - Troll King with Metallic Copper Crown
* 
cas420a (Inv) Fantasy Era - Troll King with Metallic Copper Crown
Minifigures: Castle: Fantasy Era

Ha, that crown came to my mind, I didn't know it came out in Copper as well
- so yes that makes sense. Reminds of this variation;

 
Minifig No: pi114  Name: Imperial Soldier II - Shako Hat Plain
* 
pi114 (Inv) Imperial Soldier II - Shako Hat Plain
Minifigures: Pirates: Pirates II: Imperial Guards

 
Minifig No: pi090  Name: Imperial Soldier II - Shako Hat Printed, Scowl
* 
pi090 (Inv) Imperial Soldier II - Shako Hat Printed, Scowl
Minifigures: Pirates: Pirates II: Imperial Guards

Which also came out in the same year. Maybe because of costs or some production
reasons there can be variation in whether the print/coating is applied.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 11, 2022 06:11
 Subject: Re: Conquistador Helmet TAN color
 Viewed: 33 times
 Topic: Catalog Identification
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In Catalog Identification, infinibrix writes:
  In Catalog Identification, Teup writes:
  In Catalog Identification, myixjetjet24 writes:
  Hello, I bought Conquistador Helmet TAN color and I can't find the set where
it came from. Not in the sets/minifigures listed on the set. Is this legit?

Tan is the color that LEGO uses to produce metallic gold parts. The part exists
in metallic gold in the collectible minifigs series. It just left the factory
before it got its coating.

If thats true thats interesting to know. I'm aware of unreleased colours
but never really gave it much thought as to why that might be (apart from red
prototypes etc..) but since I have Breastplates in Tan and also Viking helmets
in Tan it would certainly make sense as these you would expect to find in colours
like gold or silver and maybe a few other colours but certainly not Tan

Could it be that these Reddish Bown Dwarf helemts were intended to be Copper?

 
Part No: 60748  Name: Minifigure, Headgear Helmet Castle with Cheek Protection and Studded Bands (Dwarf)
* 
60748 Minifigure, Headgear Helmet Castle with Cheek Protection and Studded Bands (Dwarf)
Parts: Minifigure, Headgear

Yes, I was also thinking about the Dwarf and Viking helmets I had some helmets
in Light Bluish Gray (for metallic silver) and Tan (for metallic gold). I never
had any Reddish Brown, but yes, Copper would make sense as (at least this type
of) Copper seems to be the same kind of metallic coating as the other two. And
maybe there are also some black parts out there that should be Speckle Black
Silver?
 Author: Teup View Messages Posted By Teup
 Posted: Feb 11, 2022 04:20
 Subject: Re: Conquistador Helmet TAN color
 Viewed: 33 times
 Topic: Catalog Identification
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In Catalog Identification, myixjetjet24 writes:
  Hello, I bought Conquistador Helmet TAN color and I can't find the set where
it came from. Not in the sets/minifigures listed on the set. Is this legit?

Tan is the color that LEGO uses to produce metallic gold parts. The part exists
in metallic gold in the collectible minifigs series. It just left the factory
before it got its coating.

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