Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | SergiLego  | | Posted: | Nov 5, 2021 04:25 | | Subject: | Inventory Change Request for Set 42079-1 | | Viewed: | 24 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Delete 1 Part 32580 Black Hose, Soft Axle 7L (Extra)
Comments from Submitter:
At least in the European version there are only 2 pieces of this item. No extra items. Please check.
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| Author: | SergiLego | | Posted: | Sep 25, 2021 14:32 | | Subject: | Inventory Change Request for Set 75913-1 | | Viewed: | 24 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Delete 2 Part 30237 Red Brick, Modified 1 x 2 with Clip (Vertical Grip) (match ID 1)
* Add 2 Part 30237b Red Brick, Modified 1 x 2 with Open O Clip Thick (Vertical Grip)
* Delete 2 Part 30237b Red Brick, Modified 1 x 2 with Open O Clip Thick (Vertical Grip) (Alternate) (match ID 1)
* Add 2 Part 30237 Red Brick, Modified 1 x 2 with Clip (Vertical Grip) (Alternate)
Comments from Submitter:
Please change this entry of the catalog.
The original sets comes with 2x30237b in Red, the alternate items could be 2x30237 in Red.
See this video https://www.youtube.com/watch?v=XiAKAJp2_OY at 1:05
If you don't accept this change, please could you explain which is the criteria to put the regular items instead alternate items????
Thanks.
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| Author: | SergiLego | | Posted: | Sep 4, 2021 03:44 | | Subject: | Inventory Change Request for Set 77904-1 | | Viewed: | 19 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Add 10 Part 92280 Dark Bluish Gray Plate, Modified 1 x 2 with Clip on Top (Alternate)
Comments from Submitter:
Take into account the building instructions appears those items.
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| Author: | SergiLego | | Posted: | Jul 8, 2021 12:08 | | Subject: | Re: BrickLink Designer Program Round 1 | | Viewed: | 60 times | | Topic: | Designer Program | |
| Total disappointed with this answer from Bricklink.
In the same way as LEGO Group they are not able to address the problem properly.
Please, listen to us (customers) properly: The main interesting set in this round
is The Castle in the Forest so the poor customer needs solution on this topic.
The other rules are ok but not now and they are not going to apply to our most
desired set from this round.
Sorry Bricklink but from my point of view you are not up to par. What a shame...
Regards.
Sergio M. Álvarez - Sufferer fan of LEGO since 1977.
In NEWS, Admin writes:
| | Thank you for the incredible interest you showed in the BrickLink Designer Program. We have been blown away by the response. As with any new endeavor, some things went well, and others don’t go to plan.
What worked
Based on our first round of crowdfunding, we believe the BrickLink Designer Program has strong potential. Your interest exceeds all our expectations. The portfolio of products is strong, and the designers are a joy to work with. We are looking forward to preparing for rounds 2 and 3.
However, there are a few things we need to address urgently with Round 1.
What needs to be improved
Thank you to everyone who has shared comments and feedback with us over the past week. While we understand many of you are frustrated, we are grateful for your quick and clear input.
There are four areas we want to address:
Site performance
Limited production of 5,000 units of each set & ordering glitch
Order limits of 5 sets per customer
Shipping limited to countries serviced by LEGO.com
Site performance & server capacity
When the crowdfunding went live on Thursday July 1 traffic to the site overloaded BrickLink’s servers. This meant some users couldn’t place their orders in time and for many, the site ground to a halt. We apologize for any disappointment this caused. We are currently reviewing server capacity.
Limited production and ordering glitch
The limit of 5,000 units per set was based on the AFOL Designer Program run in 2019. For that release, we produced 2,500 sets which didn’t all sell out. We obviously underestimated the appeal of the Bricklink Designer Program sets and because of that, we will double the limit for future releases.
The high level of demand was compounded by the site performance issues. An ordering glitch meant that people were able to pre-order 5,000 additional Castle in the Forest sets, which means we’ve received orders for 10,000 sets.
We have talked to many of you in the community about how to address this and have decided on the following actions:
Produce 10,000 of the Castle in the Forest sets so we can deliver to everyone who ordered.
Re-opening pre-ordering for round 1 on August 3rd to allow the four projects Kakapo, Great Fishing Boat, Sheriff’s Safe and Pursuit of Flight to also sell up to 10,000 sets.
Increase production for Crowdfunding rounds 2 and 3 to 10,000 each to meet demand.
We appreciate that this approach may not satisfy everyone, but we had to balance meeting users’ expectations with offering a fair outcome, so all designers had the chance to sell the same number of sets and the potential to dilute some of the exclusivity that comes with doubling the number of set available. We hope you understand.
Increasing production will delay shipping and future rounds of crowdfunding. Since we are doubling the production run, the additional 5,000 sets for Round 1 will be shipped in June 2022, as opposed to January 2022. This will also delay the release of Rounds 2 & 3. The final plan for this will be communicated at a later stage.
If, because of these changes, you wish to cancel the sets you’ve pre-ordered, please contact LEGO Customer Service.
Order limits of five per customer
We initially set the maximum order quantity at five per customer. Unfortunately, we saw a very small number of opportunistic customers hoarding sets and re-selling them for inflated prices. We’re disappointed by this as it wasn’t our intention to enable such behavior. We want everyone to have an opportunity to get a hold of a set, so going forward, we will set a maximum order limit of 1 set per customer. This will apply from when we re-open Round 1 to additional orders and to future crowdfunding rounds.
It’s important to point out that 75% of orders for Castle in the Forest were for one set– so we’d like to thank you for being considerate of other fans.
Shipping limited to LEGO Shop countries
We have decided to sell BrickLink Designer Program sets through the LEGO.com shop to give you a smooth shipping and support process. Unfortunately, this also limits the countries to which we can ship. For now, we plan to continue to use LEGO.com and not offer additional shipping destinations.
In summary
For Round 1, we will increase the number of sets available from 5,000 to 10,000. Castle in the Forest has already reached this amount. The four other sets will re-open to additional pre-ordering on August 3rd, but it will not be possible to pre-order additional Castle in the Forest sets. The additional production run will delay in shipping and release dates for crowdfunding rounds 2 and 3.
All future pre-orders will have a quantity limit of 1.
Unfortunately, in the current LEGO.com setup we are not able to ship to additional countries.
Again, we apologize for any disappointment and hope that the steps outlined above go some way to address the concerns raised.
Thank you for your patience, feedback and support for the BrickLink Designer Program. We look forward to building a better experience moving forward.
Sincerely,
The BrickLink Team
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| Author: | SergiLego | | Posted: | Jul 8, 2021 12:07 | | Subject: | Re: BrickLink Designer Program Round 1 | | Viewed: | 59 times | | Topic: | Designer Program | |
| Total disappointed with this answer from Bricklink.
In the same way as LEGO Group they are not able to address the problem properly.
Please, listen to us (customers) properly: The main interesting set in this round
is The Castle in the Forest so the poor customer needs solution on this topic.
The other rules are ok but not now and they are not going to apply to our most
desired set from this round.
Sorry Bricklink but from my point of view you are not up to par. What a shame...
Regards.
Sergio M. Álvarez - Sufferer fan of LEGO since 1977.
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| Author: | SergiLego | | Posted: | Jun 12, 2021 06:30 | | Subject: | Re: Inventory Change Request for Set 77904-1 | | Viewed: | 20 times | | Topic: | Inventories Requests | |
| In Inventories Requests, Turez writes:
| | In Inventories Requests, SergiLego writes:
| | Please make changes to the following inventory:
* Delete 10 Part 44861 Dark Bluish Gray Plate, Modified 1 x 2 with Open O Clip on Top
* Add 10 Part 92280 Dark Bluish Gray Plate, Modified 1 x 2 with Clip on Top
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This set definitely came with
Did you find the other variant in a sealed set? If yes, please confirm and it
can be added as an alternate part.
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Please see the LEGO official pdf instructions. The correct part is the 92280.
The 44681 are the additional ones...
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| Author: | SergiLego | | Posted: | Jun 11, 2021 02:06 | | Subject: | Inventory Change Request for Set 77904-1 | | Viewed: | 42 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Delete 10 Part 44861 Dark Bluish Gray Plate, Modified 1 x 2 with Open O Clip on Top
* Add 10 Part 92280 Dark Bluish Gray Plate, Modified 1 x 2 with Clip on Top
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| Author: | SergiLego | | Posted: | Feb 10, 2021 20:35 | | Subject: | Inventory Change Request for Set 8265-1 | | Viewed: | 48 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Delete 5 Part 60484 Dark Bluish Gray Technic, Liftarm 3 x 3 T-Shape Thick (Extra)
* Delete 8 Part 60484 Light Bluish Gray Technic, Liftarm 3 x 3 T-Shape Thick (Extra)
Comments from Submitter:
Please, delete those extra items. They are not extra items of this set. Thanks.
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| Author: | SergiLego | | Posted: | Jan 11, 2019 03:42 | | Subject: | Re: Inventory Change Request for Set 5626-1 | | Viewed: | 23 times | | Topic: | Inventories Requests | |
| In Inventories Requests, randyf writes:
| | In Inventories Requests, SergiLego writes:
| | I understand your reply, but in my opinion the set inventory must show exactly
the parts that the set have, without duplicates.
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It does. Those are the parts listed in the Regular Items section.
| | If you use Counterparts section, duplicate always or not in this section.
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The Counterparts section can currently show assemblies that can be made from
parts in the Regular Items section. The parts in the Regular Items section can
be used to make the wheel/tire combos *and* they can also be used to make the
motorcycle. In other words, they do not show "duplicate" parts, they just show
various assemblies from the set that can be used for commerce purposes.
Cheers,
Randy
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Understood Randy.
Thank you so much for your clarification.
Regards.
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| Author: | SergiLego | | Posted: | Jan 10, 2019 02:43 | | Subject: | Re: Inventory Change Request for Set 5626-1 | | Viewed: | 18 times | | Topic: | Inventories Requests | |
| In Inventories Requests, Hygrotus writes:
| | In Inventories Requests, SergiLego writes:
| | Please make changes to the following inventory:
* Delete 2 Part 50862c01 Dark Bluish Gray Wheel 15mm D. x 6mm City Motorcycle with Black Tire 21mm D. x 6mm City Motorcycle (50862 / 50861) (Counterpart)
Comments from Submitter:
This set Inventory includes 50860c01 Item 'Orange Motorcycle Dirt Bike, Complete Assembly with Black Chassis and Dark Bluish Gray Wheels' which includes the 50862c01 items, so are duplicated and it is neccessary to delete them. Thanks. Regards
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Hi when bikes and motorcycles assemblies are in the couterparts section, wheels
and tires assemblies are also added to such inventory as another counterpart.
Just look in how many sets this wheel ant tire assembly is as counterpart beside
having also motorcycle:
https://www.bricklink.com/catalogItemIn.asp?P=50862c01&in=S
Counterparts section can have "duplicate" items. Like also parts with the same
sitcker but having different mold variant.
This request will be rejected.
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I understand your reply, but in my opinion the set inventory must show exactly
the parts that the set have, without duplicates. If you use Counterparts section,
duplicate always or not in this section.
Regards.
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| Author: | SergiLego | | Posted: | Jan 9, 2019 04:26 | | Subject: | Inventory Change Request for Set 5626-1 | | Viewed: | 26 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Delete 2 Part 50862c01 Dark Bluish Gray Wheel 15mm D. x 6mm City Motorcycle with Black Tire 21mm D. x 6mm City Motorcycle (50862 / 50861) (Counterpart)
Comments from Submitter:
This set Inventory includes 50860c01 Item 'Orange Motorcycle Dirt Bike, Complete Assembly with Black Chassis and Dark Bluish Gray Wheels' which includes the 50862c01 items, so are duplicated and it is neccessary to delete them. Thanks. Regards
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