Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | bobnikolov  | | Posted: | Mar 31, 2024 12:05 | | Subject: | Re: Missing Pieces from an Order: 2 times now | | Viewed: | 49 times | | Topic: | Buying | |
| In Buying, yorbrick writes:
| | In Buying, Chestercu15 writes:
| | I’m having a hard time with this, as I’ve been trying to buy some specific parts
missing from some sets and 2 times now, I’ve ordered specific parts, added on
a few others to meet the minimum buy for the seller and the seller sends me a
message AFTER shipping that they don’t have or can’t find the parts I actually
needed and still shipped the package. They provide a refund for the missing
parts, but those were the only reason I was buying in the first place.
Is that common business practice, to communicate after shipping that parts are
missing? Would this warrant less than positive feedback?
Newer member here, just seeking some help
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Put a note with the order ... DO NOT SHIP IF MISSING PARTS A, B AND C.
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Sorry, this can't be serious
Any buyer should have templates just in case...
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| Author: | bobnikolov | | Posted: | Mar 31, 2024 08:46 | | Subject: | Re: Missing Pieces from an Order: 2 times now | | Viewed: | 52 times | | Topic: | Buying | |
| In Buying, Chestercu15 writes:
| | I’m having a hard time with this, as I’ve been trying to buy some specific parts
missing from some sets and 2 times now, I’ve ordered specific parts, added on
a few others to meet the minimum buy for the seller and the seller sends me a
message AFTER shipping that they don’t have or can’t find the parts I actually
needed and still shipped the package. They provide a refund for the missing
parts, but those were the only reason I was buying in the first place.
Is that common business practice, to communicate after shipping that parts are
missing? Would this warrant less than positive feedback?
Newer member here, just seeking some help
|
It depends. Some sellers send package then message with missing parts which i
dont like too. As seller If something missing i always contact buyer how to proceed,
given option to cancel entire order. Its horrible to open an order for important
part which is missing and the seller contact you after the fact they shipped
the order
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| Author: | bobnikolov | | Posted: | Mar 24, 2024 04:52 | | Subject: | Re: Rubber Belt confusion, what one is it? | | Viewed: | 40 times | | Topic: | Help | |
| In Help, Darkus945 writes:
| | Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
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Both large rubbers it seems to be used and they are stretched out. Look at them,
their curves are irregular.
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| Author: | bobnikolov | | Posted: | Mar 16, 2024 04:50 | | Subject: | Re: OTP | | Viewed: | 33 times | | Topic: | Technical Issues | |
| In Technical Issues, nilswolgast writes:
| | entered OTP 5 times. entered the code in 4 minutesgot a mismatch every time.
What to do? Store name NLWbricks
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Same here on the phone. Every time my mobile browser reloads the page of Bricklink
and got new code so the previously code just expired. Havent problems on PC
What device are you on?
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| Author: | bobnikolov | | Posted: | Mar 7, 2024 09:43 | | Subject: | Re: Bought used figures as new | | Viewed: | 88 times | | Topic: | Problem Order | |
| In Problem Order, yorbrick writes:
| | In Problem Order, BrickUnion writes:
| | Hi everyone,
I ordered a sealed set and minifigures that were listed as new from a newly opened
store, the whole thing came in a paper bag in the mail. The set luckily survived.
Unfortunately, the figures are not new, they are used (torsos had traces of arm
movement, etc.). 4 out of 5 figures had cracks in the arm, one figure had a scratch
on the back.
I textet him to ask why he sold them as new and what he suggested to fix this
problem.
The reply was very rude: The figures were in good condition before shipping,
it is not his problem if the post office broke the figures.
In his shop the figures are still listed as new (now with description:
No cracks or scratches. Good condition).
I have written to him again and tryed to find a solution, but it looks difficult.
He just wrote: you can change the arms, they are not printed and not expensive
and he told me that he sold the figures cheap.
But thats not the problem, they are still not new 
My question now:
I never wanted or needed to write someone a neutral or negative feedback,
but this one really deserves one. However, I am afraid that I will get a negative
feedback from him in revenge. I am still at 100% positive feedback, my store
has almost 1000 orders. I want to keep it that way, and i don't mean the
almost 1000 orders .
Is it possible to get revenge Feedback deleted?
Thanks for your help
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File a NSS to report that you did not get what you ordered. If that doesn't
get you a refund, file a PayPal claim. Then file negative feedback. Negative
feedback left for you as a buyer in return will not affect your sales, so don't
be afraid to leave it for the seller.
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Nicely said
+1
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| Author: | bobnikolov | | Posted: | Feb 15, 2024 11:27 | | Subject: | Re: change order status to shipped from complete | | Viewed: | 30 times | | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| | In Shipping, samsam2 writes:
| | it's ridiculous that if I make an order status complete by accident that
i can't change it to shipped which is what i meant to do
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Buyer or Seller?
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Buyer can revert the status from complete to shipped but the seller cant as i
know
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| Author: | bobnikolov | | Posted: | Dec 18, 2023 14:32 | | Subject: | Re: How to remove sticky residue from Lego | | Viewed: | 53 times | | Topic: | Problem | |
| In Problem, legoranger00 writes:
| | A lot of my machine washed Lego still has sticky residue on them. Any suggestions
on how to remove it would be greatly appreciated. Show photos of what you use
for this problem.
|
Wurth Industry Clean cleaner
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| Author: | bobnikolov | | Posted: | Dec 14, 2023 12:16 | | Subject: | Re: Posted Neutral feedback store got it removed? | | Viewed: | 71 times | | Topic: | Feedback | |
| In Feedback, Brick_Qc writes:
| | In Feedback, The_Stargazer writes:
| | I posted honest feedback on a store, marking it as "Neutral" and honestly
wrote that while everything went fine with the fulfillment, they never left me
feedback even after several months.
The Store complained that they only post feedback once they know I am going to
say something positive, and if I updated my feedback to positive, they would
then leave positive feedback for me...
Few days later I see the feedback has been "Removed by Administration"
Any way I can appeal this?
My feedback was honest and true. I even have the message history to prove it,
including the store trying to "bribe" me to change my feedback to positive...
This shouldn't be allowed...
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Leaving neutral feedbacks like this is going to put you on stop buying list of
dozens, if not hundreds of stores. I suggest you read up on the ethics of a neutral
fb on this website and change the ones you left, mostly that poor Polish store
that was 100% before you gave it a fb for a stupid reason.
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Nicely said. I had never seen a neutral before for such a stupid reason
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| Author: | bobnikolov | | Posted: | Nov 19, 2023 08:26 | | Subject: | Re: Buyer Stop List - how to solve it? | | Viewed: | 50 times | | Topic: | Help | |
| In Help, DanBoc123 writes:
| | hi, the shop blocked me as a customer.
I have first time a difficult situation as a buyer. I tried to make an order
in the shop "volume discounts" but then realized they blocked me. I contacted
the shop asking what's the issue and they just replied I'm kind of blocked
automatically by them. They were very rude and not willing to solve it or explain.
How should I approach this situation? Give them negative feedback?
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Nothing you can do, just move on. There are enough other stores
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| Author: | bobnikolov | | Posted: | Oct 18, 2023 14:34 | | Subject: | Re: negative feedback help | | Viewed: | 69 times | | Topic: | Help | |
| In Help, Cornbreadx writes:
| | Greetings all,
Question - I received negative feedback from a seller because I did not complete
an order. I didn't complete the order and cancelled because the shipping
cost was ridiculously high. According to bricklink policy, that is an acceptable
course of action. I notified the seller why I was cancelling the order. Seemed
to cancel just fine so I assumed this was OK.
However, the seller posted a "NPB" feedback post and then subsequently
blocked me so I can't even communicate a resolution with them.
Is there something that can be done about this? I submitted a feedback removal
request, but who reviews and determines if it can be removed?
Thanks in advance.
Cornbread
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Just forget it and move on. After third completed NPB procedure you will be banned.
Assuming from your feedback left to the seller, your order is just cancelled
by the seller
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| Author: | bobnikolov | | Posted: | Oct 7, 2023 05:13 | | Subject: | Inventory Change Request for Set 41324-1 | | Viewed: | 32 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Add 2 Part 18744 Dark Purple Minifigure, Utensil Ski 6L (48mm Long)
* Add 2 Part 18744 Medium Azure Minifigure, Utensil Ski 6L (48mm Long)
Comments from Submitter:
Just parted out this set, opened new
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| Author: | bobnikolov | | Posted: | Sep 2, 2023 11:49 | | Subject: | Re: Order keeps switching to completed | | Viewed: | 35 times | | Topic: | Help | |
| In Help, jeffers76 writes:
| | Good Afternoon Everyone,
Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.
Thanks Jeff
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This happened to me recently. I had not received the order and the seller marked
the order as completed. I wrote to the seller but did not receive a reply. Still
thinking about my feedback what it should be.
Only the buyer should be allowed to complete the order. Bricklink should think
about it. Personally, i never touch the status after i set the order to shipped
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| Author: | bobnikolov | | Posted: | Aug 19, 2023 06:11 | | Subject: | Re: Requested help on feedback removal. HELP! | | Viewed: | 51 times | | Topic: | Feedback | |
| In Feedback, mibo65 writes:
| | My bank didn't send any money back, why should it? You sent me fake receipts.
You never sent me any money. You tried to get the goods without payment.
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the bank returns the money if there is an error in IBAN or recipient names
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| Author: | bobnikolov | | Posted: | Aug 1, 2023 11:13 | | Subject: | Re: Yellow and Bright Light Orange Axle | | Viewed: | 45 times | | Topic: | Colors | |
| In Colors, here4bricks614 writes:
| | In Colors, bobnikolov writes:
| | In Colors, tec writes:
You are wrong. There are axes in Bright Light Orange, for TLG they are yellow.
I have such axes from new sets opened by me personally
Here another part which exist in Bright Light Orange
One more
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You are wrong. Again, these are just bad examples of parts that are supposed
to be yellow.
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I only want to say that there is parts produced by TLG which looks like BLO and
they are not fakes!
| | You do not have any Bright Light Orange technic axles.
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Yes, I don't have any. As well as from those listed above by me. I listed
them as yellow
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| Author: | bobnikolov | | Posted: | Aug 1, 2023 10:27 | | Subject: | Re: Yellow and Bright Light Orange Axle | | Viewed: | 36 times | | Topic: | Colors | |
| In Colors, tec writes:
You are wrong. There are axes in Bright Light Orange, for TLG they are yellow.
I have such axes from new sets opened by me personally
Here another part which exist in Bright Light Orange
One more
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| Author: | bobnikolov | | Posted: | Jul 29, 2023 07:23 | | Subject: | Re: Pay and not receive or get answer | | Viewed: | 36 times | | Topic: | Problem | |
| In Problem, TheLastBrick writes:
| | Hi, I pay for an order via bank transfer IBAN and past 1 month I didnt receive
it and get no answer from seller, can I do anything, or like some people already
told me, IBAN payment, there is nothing you can do?? Thanks
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All before me told you what to do. You should be able take your money back
And please share name of the store here! This will help in the future
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| Author: | bobnikolov | | Posted: | Jul 27, 2023 06:35 | | Subject: | Re: Unvalid Order Status - Shipped/Completed | | Viewed: | 33 times | | Topic: | Problem | |
| In Problem, Jenostra writes:
| | Hey everyone,
does someone has the same or a comparable issue that isn't able (as Seller)
to change the order status to Shipped and/or completed?
Was this issue mentioned before anywhere else? I couldn't find something.
At the moment I have this issue at order 22640701 which the customer has already
received.
But I'm still not able to change the status, reason, unvalid order status,
not more information.
Screenshot attached, thanks for your help!
KR JenosBricks
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Why you trying to change order status to competed? This should do only the buyer
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| Author: | bobnikolov | | Posted: | Jul 20, 2023 11:13 | | Subject: | Re: HELP! | | Viewed: | 35 times | | Topic: | Catalog | |
| In Catalog, brunocandeias writes:
| | Hello!!
Any help with this part number?
Thanks!!
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| Author: | bobnikolov | | Posted: | Jul 17, 2023 08:45 | | Subject: | Re: CHEAPEST prices In America? | | Viewed: | 47 times | | Topic: | Sales | |
| In Sales, ViktorTube writes:
| | Hello! Please check out my store! I try to make all the prices as cheap as possible
and most of my set prices are the CHEAPEST IN AMERICA! So if you need a LEGO
set check out my store first for amazing cheap prices!
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Everyday new post with "CHEAPEST prices In America". It looks like spam...
Probably you cant bump your existing announcement?
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| Author: | bobnikolov | | Posted: | Jul 11, 2023 15:56 | | Subject: | Re: Bad stretch of luck, or overall problem? | | Viewed: | 34 times | | Topic: | Problem Order | |
| In Problem Order, SylvainLS writes:
| | In Problem Order, bobnikolov writes:
| | […]
File a Paypal claim, NSS will not work cause order is shipped even with wrong
items.
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Note that, theoretically, NSS should work: not shipping the whole order / shipping
wrong orders is a valid reason to file an NSS.
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I bet NSS will not work. Help desk requires proof of posting with exact address
and that will be enough. Bricklink doesn't care about quality or content,
and it probably should
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