BrickLink Discussion Forum

In Technical Issues, TDH_Bricks writes:

In Technical Issues, 1001bricks writes:

In Technical Issues, rankster writes:

In Technical Issues, 1001bricks writes:

In Technical Issues, GyusziP20 writes:

Hello,

Bricklink Help Center - OSS registration document:

"Once submitted, the admin team will review your documents and confirm or deny
OSS distance selling."

Has the admin team already accepted the submitted OSS document for you? Did you
get a notification about it?

Regards EV3

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.

I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

You'rre apparently mixing cases.

The OP wrote they are registered to OSS and set up (on BL) for OSS, and they
didn't change any setting.

In short, it's not about documents - but (sometimes?) the BL calculation
of VAT rate when already using OSS.

Ticket was posted and just received info about forwarding to tech team for further
investigation.

We are OSS registered from July 1, 2021 already and send quarterly reports to
local authorities with EU VAT.
All docs were been provided / uploaded to BL after first OSS introduction on
BL last year already.
OSS was working well last 2-3 weeks but suddenly there is back our home country
VAT rate on EU invoices. We did not change any setting in the meantime.

Correct EU VAT is back on the Invoice as well as on the Order detail page, recognized
yesterday Sunday Aug 7.

Author:

TDH_Bricks

Posted:

Aug 5, 2022 10:18

Subject:

Re: EU Buyers VAT is not shown

Viewed:

32 times

Topic:

Technical Issues

In Technical Issues, 1001bricks writes:

In Technical Issues, rankster writes:

In Technical Issues, 1001bricks writes:

In Technical Issues, GyusziP20 writes:

It doesn't seem to be the problem.

We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.

I don't know the exact case of the OP but my OSS document was rejected on
Aug 3 without any reason given.

Author:

TDH_Bricks

Posted:

Aug 4, 2022 04:30

Subject:

EU Buyers VAT is not shown

Viewed:

80 times

Topic:

Technical Issues

Hello,
starting from yesterday (Aug 3) we are receiving EU orders without right EU Buyer
VAT rate determination. All orders have our home country VAT rate (21%) only.

Do somebody have the same issue? We are OSS registered and VAT registered company,
OSS is enabled. We did not change anything in our Store setings.

Thanks for help.

Author:

TDH_Bricks

Posted:

Aug 3, 2022 08:50

Subject:

Re: Buyer Location Macro Tag

Viewed:

19 times

Topic:

In Help, jbroman writes:

In Help, TDH_Bricks writes:

Hello,

can you please help me with Buyer Location Macro Tag?
I can see for Seller's location: Country, State.
But opposite is not listed and odes not work.
https://www.bricklink.com/help.asp?helpID=661

Can you please advise how to set up it? Or can somebody create it?

It could be very helpful for EU Buyer Country and VAT rate determination on the
Invoice.
Thank you.

The “Buyerlocation” macro tag doesn’t exist.
You would need to use “BUYERADDRESS”.
Just change the quotes to the less than and greater than signs for the macro
tag to work. If you put them in a forum message it doesn’t show it.

The invoice should already have this tag in it.
I also thought that VAT was automatically applied.

See also: https://www.bricklink.com/help.asp?helpID=2137&q=Vat

Thank you for your feedback.
Unfortunately, there is no such tag on the invoice available.
As I stated I need just Country name to be able to put it in front of VAT rate
on the invoice. Full address will not work here.

Whom to ask to create macrotag "BUYERLOCATION" for Buyers country determination?
Thank you.

Author:

TDH_Bricks

Posted:

Aug 1, 2022 04:04

Subject:

Buyer Location Macro Tag

Viewed:

58 times

Topic:

Author:

TDH_Bricks

Posted:

Dec 1, 2021 02:48

Subject:

Re: UK orders limitation to 135 GBP?

Viewed:

35 times

Topic:

In Help, Teup writes:

In Help, TDH_Bricks writes:

This is correct, dealing with the UK = being registered there. Bricklink, which
in this case is the seller, is.

My summary is that below 135 GBP registration and VAT collecting is covered by
Bricklink. For shipments over 135 GPB this is responsibility of Seller.

I think the problem is you're confusing the threshold of annual turnover
with the threshold of the order value. If you deal with the UK, no matter how
much turnover annually have, you must be registered there. Then, whenever you
ship to the UK, you use this (Bricklink's) registration for orders up to
GBP 135. For orders over GBP 135 you don't use it.

Okay, thank you, now it seems clear to me.
Because we are not registered in the UK and do not plan to register there we
cannot not sell/ship any shipment over 135 GBP to the UK.

Author:

TDH_Bricks

Posted:

Nov 30, 2021 04:56

Subject:

Re: UK orders limitation to 135 GBP?

Viewed:

40 times

Topic:

In Help, Teup writes:

In Help, TDH_Bricks writes:

In Help, Teup writes:

In Help, TDH_Bricks writes:

In Help, Teup writes:

In Help, TDH_Bricks writes:

Hello,
can you please help where to find settings for UK orders limitation to 135 GBP?
I am sure we set up this limitation in the past but we received an order over
135 GBP today.
Thank you.

Over or under? Why would you want to only have orders to the UK under
135 GBP? As far as I understand those are the only ones you need to do something
for.

I would like to limit them under 135 GBP again. Up to this limit Bricklink collect
UK VAT, over 135 GBP it must be collected by us- what means UK VAT registration.

Uhm, the other way around.. VAT is due upon import when over GBP 135 -
so the buyer takes care of it in this case, they will need to pay VAT to the
local authorities to receive the order. Under 135 the seller needs to collect
it, and be registered with the British government (in this case, Bricklink has
done this for its sellers, it collects the VAT and remits it), and attach an
invoice that shows that VAT has already been collected. Over 135 GBP, AFAIK,
there's nothing you need to do.

I only accept UK orders over 135 GBP, because I don't have a printer

Thank you, but I am not sure this is correct.
I have checked with 2 forwarders and both stated in conditions "for UK shipments
over 135GBP VAT and customs fee will be invoiced back to sender".
Can you please share link to any official UK web with statement that "VAT is
paid by recipient"? Thank you.

Well, when I google I just get links in Dutch, but anyway this is a good source:
The Dutch chamber of commerce. If you put this through google translate, you'll
see it says what I said:

Leveringen tot GBP 135
Voor leveringen tot een waarde van GBP 135 moet je import-btw in het VK afdragen.
Dit geldt voor alle zendingen die vanaf 1 januari 2021 het VK binnenkomen en
voor consumenten bestemd zijn.

(up to GBP 135: the seller must remit VAT)

Leveringen vanaf GBP 135
Voor leveringen vanaf GBP 135 geldt dat je afnemer invoer-btw moet afdragen.
Je bedrijf heeft geen btw-registratie in het VK nodig. Mogelijk moet je Britse
klant wel invoerrechten en inklaringskosten betalen. Wanneer je producten van
preferentiële EU-oorsprong zijn, is het betalen van invoerrechten in principe
niet nodig.

(over GBP 135: the buyer pays import-VAT, seller does not need British VAT registration)

https://www.kvk.nl/advies-en-informatie/internationaal-ondernemen/e-commerce/e-commerce-in-verenigd-koninkrijk/

I am still not sure it is correct. Please this article on UK GOV web:
https://www.gov.uk/vat-registration/when-to-register

Most important is following part:

Businesses outside the UK
There’s no threshold if neither you nor your business is based in the UK. You
must register as soon as you supply any goods and services to the UK (or if you
expect to in the next 30 days).

My summary is that below 135 GBP registration and VAT collecting is covered by
Bricklink. For shipments over 135 GPB this is responsibility of Seller.

See this link too, section "VAT":
https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

Author:

TDH_Bricks

Posted:

Nov 28, 2021 15:40

Subject:

Re: UK orders limitation to 135 GBP?

Viewed:

40 times

Topic:

In Help, Teup writes:

In Help, TDH_Bricks writes:

In Help, Teup writes:

In Help, TDH_Bricks writes:

Hello,
can you please help where to find settings for UK orders limitation to 135 GBP?
I am sure we set up this limitation in the past but we received an order over
135 GBP today.
Thank you.

Over or under? Why would you want to only have orders to the UK under
135 GBP? As far as I understand those are the only ones you need to do something
for.

I would like to limit them under 135 GBP again. Up to this limit Bricklink collect
UK VAT, over 135 GBP it must be collected by us- what means UK VAT registration.

Author:

TDH_Bricks

Posted:

Nov 27, 2021 17:29

Subject:

Re: UK orders limitation to 135 GBP?

Viewed:

53 times

Topic:

In Help, Teup writes:

In Help, TDH_Bricks writes:

Hello,
can you please help where to find settings for UK orders limitation to 135 GBP?
I am sure we set up this limitation in the past but we received an order over
135 GBP today.
Thank you.

Over or under? Why would you want to only have orders to the UK under
135 GBP? As far as I understand those are the only ones you need to do something
for.

I would like to limit them under 135 GBP again. Up to this limit Bricklink collect
UK VAT, over 135 GBP it must be collected by us- what means UK VAT registration.

Interesting is we received another UK order two weeks ago which was over 135
GBP and VAT was not presented. In current order with value of 180 GBP is stated
20% UK VAT collected by Bricklink. It seems like a bug in BL setup.

Author:

TDH_Bricks

Posted:

Nov 27, 2021 15:58

Subject:

UK orders limitation to 135 GBP?

Viewed:

127 times

Topic:

Hello,
can you please help where to find settings for UK orders limitation to 135 GBP?
I am sure we set up this limitation in the past but we received an order over
135 GBP today.
Thank you.

Author:

TDH_Bricks

Posted:

Nov 27, 2021 15:41

Subject:

Re: EU Distance selling feature is now live!

Viewed:

100 times

Topic:

Administrative

In Administrative, Teup writes:

In Administrative, MT_Bricks writes:

In Administrative, Stellar writes:

This message will be sent via email to all sellers at the beginning of next week.
Please add any questions about this feature (along with any bug reports) to this
thread.

Bugs:

1. VAT is not calculated correctly. An item can't cost the same for a buyer
in Germany than a buyer in Hungary.

100€ sold to Germany would be 15.97 (19% VAT) leaving the seller 84.03 net
100€ sold to Spain would be 17.36 (21% VAT) leaving the seller 82.64 net
100€ sold to Hungary would be 21.26 (27% VAT) leaving the seller 78.74 net

The price of items should be calculated like this: (SellerListPrice/SellerVAT)*BuyerVAT

So for me it would be:
(100/1.21)*1.19 = 98.35 for German buyer
(100/1.21)*1.21 = 100 for Spanish buyer
(100/1.21)*1.27 = 104.96 for Hungary buyer

2. B2B transactions should be 0% VAT. As of now this is not possible because
when enabling the OSS the checkbox for VAT is disabled.

Just not disable it and we are good to work. VAT is responsibility of the seller.

These bugs are not suggestions, these are facts of how business work in Europe.

Thanks,
Sergio
Stellar Bricks

Hi,

this is in my opinion also not 100% correct.
Regarding EU Regulation 2018/302
https://eur-lex.europa.eu/eli/reg/2018/302/oj

no one shall be discriminated against or disadvantaged on the grounds of nationality
or residence.

However, this would be the case with different net prices.

In my opinion, the correct and legal procedure would be for us as traders to
state the net prices and for the system to then add the respective VAT on top
of this.

On other marketplaces, this is implemented in exactly this way.

By B2B 100% agree. We need this option.

+1
Bricklink's 'solution' is not legal. They need to make it properly.

+1
We will NOT SWITCH ON this feature on Bricklink as long as it is not corrected
as described by Stellar here.
*** We are OSS registered, do price recalculation to Buyers VAT rate and submited
first quarterly OSS VAT report in October 2021. ***

Author:

TDH_Bricks

Posted:

Nov 23, 2021 05:21

Subject:

Re: BUGS in Distance selling / OSS

Viewed:

94 times

Topic:

In Help, kaat writes:

In Help, TDH_Bricks writes:

Hello,
just recognized there is implemented Distance selling / OSS registration on the
Store Management Page already.
As I did not see any official announcement about this up to now, can you please
confirm this can be used now (switch it ON and insert OSS registration data and
file)?
And how is the recalculation to EU recipient country VAT rate done?

PS: Because of the ordering "Technical Error" discussed last few days on the
Forum we tried to switch it ON and fill in requested data. Today one EU order
was received and it seems there is no recalculation of VAT from our VAT rate
to recipient VAT rate but only calculation of recipient VAT amount from order
total. This would mean the VAT difference is on our store account what is not
good and we will switch this off.

Thank you.

Yesterday I enabled this, but it looks like it's not fully ready:

Like you said above, the total is kept the same and then from that VAT is calculated.
It's not wrong per-se, but also not a nice way. Why should the seller receive
less when a buyer is from a country with a higher VAT %?
BL should instead take the price, remove the VAT % from the sellers country,
then add the VAT % of the buyers country. So net price is the same, price the
buyer pays is higher when the VAT % is also higher. Works like this on Amazon
(and BO) too.

Two bugs that need resolving asap:

1. The VAT checkbox is greyed out when someone orders? It then for example mentions
"Germany VAT 19%" which is nice. But sometimes I need to disable VAT and send
a new invoice, because buyer presents a valid VAT id and it's then B2B transaction.
If this is not possible any more we have a huge issue. This is used A LOT in
EU. For work-around, see bug 2.

2. Just edited an order status (from PACKED to READY) on an order that had VAT
checkbox disabled. After it saved, it sets VAT checkbox to OFF on all my orders
that had this new "distance selling". So now they show no more VAT and the totals
are lower (even the paid orders).. wow!

Had to use the Chrome inspector to remove the DISABLED flag from the checkbox.
Then click it and save it back.. pfff.. VAT is back. At least a work-around for
bug 1

Please contact me if you need help fixing / testing this.

Confirm this BUG from my side. It was happened to me as well but I was not sure
if it was my fault or BL did it.
Happily there was only one EU order at that time and we switch OFF the OSS promptly.

As regards the VAT calculation - we do it same way like you described. This is
the best way for both sides. Difference between VATs we credit (lower recipient
VAT) or charge (higher) as Additional Charges 2. Sellers cannot be responsible
for higher recipient VAT rates.

Author:

TDH_Bricks

Posted:

Nov 22, 2021 05:01

Subject:

Distance selling / OSS

Viewed:

179 times

Topic:

Thank you.

Author:

TDH_Bricks

Posted:

Nov 21, 2021 16:56

Subject:

Re: Buyer receiving “Technical Issue” message

Viewed:

40 times

Topic:

Problem

In Problem, AFOLliquidation writes:

Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori

I have the same issue. I am from Czech and cannot place order in store located
in Czech too.

In addition, we have received only few Orders starting from Friday up to now
what is quite unusual.

Can somebody from BL administration check this issue and let us know what did
wrong?

Author:

TDH_Bricks

Posted:

Jul 7, 2021 07:12

Subject:

Re: New EU Marketplace Tax Solution is Now Live

Viewed:

68 times

Topic:

Administrative

In Administrative, Brick.Store writes:

In Administrative, kaat writes:

In Administrative, legobasar writes:

Yesterday, July 1, I got an order from Poland, but in order details I still see
German, not Polish VAT: 19% instead of 23%. Isn't "EU Marketplace Tax Solution"
active?

Unfortunately this is not yet implemented.
See https://www.bricklink.com/help.asp?helpID=2517

Quote:
**If seller exceeds distance selling threshold of €10,000, seller must collect
VAT from buyer.
This will be implemented at a later date.

For now, it will still use the VAT percentage from the seller and you will have
to "fix" this in your own book keeping. Or stay below 10K, because then you can
still use domestic VAT percentage.

It is a pity that it does not work yet.

It would be nice if someone from the responsible parties says something about
it, until when you can expect it!

Will it take another 1-2 weeks or a few months, etc.?

There are certainly genung dealers who are over 10,000€.

Hello,
can somebody from BL team tell us deadline (or plan) for implementation of using
Buyers VAT rate for EU intracommunity sales? It is frustrating to manually recalculate
and explain each invoice to EU Buyers.

Thank you.

Author:

TDH_Bricks

Posted:

Jun 23, 2021 05:37

Subject:

UK Quote request form (Re: UK Quote)

Viewed:

32 times

Topic:

Hello,
can somebody confirm the Quote Request form for UK works correctly?

I have next Quote request form UK and issue is here again. In attachment you
can see two screenshots - first shows numbers in the Quote received overview
page, second shows Quote detail page. As you can see Grand Total is different
for same Quote. There is twice counted UK VAT on the Order detail page, unfortunately
this wrong number is used for message to Customer as well.

Any advice or help?
Thank you.

In Help, TDH_Bricks writes:

Hello,
it looks like the Quote Request form for UK RFQs is not working correctly. I
have similar issue on 2 quotes already.

The first issue is I can add shipping costs only once and no further change or
add of additional costs is possible. All results in to following message: This
Quote can not be updated because all numbers had been updated already.

In addition, the Quote calculation is different in the line on the list of all
Quotes Received page and on the Quote details page. Here is an example:

Calculation in the line of the list of all Quotes Received page is correct and
shows:
Order Total: 1,384.88
Shipping: 433.12
Final Total: 1,818.00
Tax BL collected: 363.60
Grand Total: 2,181.60

In case I go to Quote detail page I can see following:
Item Total: 1,384.88
Shipping: 433.12
Est. United Kingdom VAT: 363.60
Grand Total: 2,545.20 (!!!!!)

As you can see the GRAND TOTAL is different. For Quote to Buyer is used the wrong
number from Quote detail page. It looks like the UK VAT is calculated twice there.

Any idea what to do with this?
Thanks in adavance for any help.

Author:

TDH_Bricks

Posted:

Jun 15, 2021 12:25

Subject:

UK Quote

Viewed:

67 times

Topic:

Author:

TDH_Bricks

Posted:

Jan 21, 2018 08:26

Subject:

Inventory Change Request for Set 41184-1

Viewed:

19 times

Topic:

Inventories Requests (Entry)

Status:

Open

Please make changes to the following inventory:

41184-1 (Inv) Aira's Airship & the Amulet Chase
334 Parts, 3 Minifigures, 2017
Sets: Elves

* Delete 1 Part 23989 White Dragon Wing 13 x 8 (Extra)
* Delete 1 Part 4032 White Plate, Round 2 x 2 with Axle Hole (Extra)

Comments from Submitter:
I opened two sets and no one contains these Parts as an extra Items.

Author:

TDH_Bricks

Posted:

Apr 5, 2016 12:28

Subject:

Inventory Change Request for Minifig cty383a

Viewed:

34 times

Topic:

Inventories Requests (Entry)

Status:

Open