BrickLink Discussion Forum

Yes, and I am sorry that the conclusions made at the time were not communicated.

As things are, we are looking in to the needs and requirements in order to properly
assess and prioritize. We will keep you updated as we move along.

In Administrative, watch505 writes:

Tanya,

Thank you for your reply. I think the concern is the community was told this
issue was decided at a meeting and now it appears that bricklink is starting
over on a decision that was already made over a year ago:

Author: Admin_Russell
Posted: Jan 22, 2021 15:59
Subject: Re: US State sales tax - additional states

In Administrative, Admin_Russell writes:
Yes. We have determined this is a definite need for our customer base and we
are moving forward with it. The first step is to meet with our third-party service
who calculates the tax for us. Then we will need to set up a method of receiving
and retaining the exemption documents.

Author:

CE_Tanja

Posted:

Jan 5, 2022 16:54

Subject:

Re: EU distance selling - Online session

Viewed:

85 times

Topic:

Dear all,

We are receiving a lot of sign ups for the meeting which is great! We are able
to have 1000 people in the session instead of the expected 350 so don't hesitate
to sign up if you haven't already done so.

We will be sharing a link with you no later than tomorrow 10am PST, should you
have signed up and not received a link by then, please let me know and I will
make sure to add you.

In Administrative, CE_Tanja writes:

Dear BrickLink member,

We have recently launched a new feature enabling EU distance selling on the BrickLink
site. Because we have had a number of questions and concerns expressed from some
of you, we are setting up an online sessions to take you through the new guidelines
in more detail as well as addressing your concerns. The online session will take
place this Friday at 9-10 am PST

During the meeting you will have the option to write additional questions in
the session chat and have them answered directly in the session to the best of
our ability.

In order to participate in the session you will need to sign up, in order to
sign up, please write to CE_Tanja and share the email you would like to participate
with and we will invite you to the session. The deadline for signing up is Thursday
1/6 at 9 am PST.

There is a limit of 350 participants. Participation will be on a first come first
serve basis. We will be recording the session for those of you that are unable
to participate, this way you will be able to watch the recording afterwards.

Kind regards,

The BrickLink Marketplace team

Author:

CE_Tanja

Posted:

Jan 5, 2022 15:35

Subject:

Re: EU distance selling - Online session

Viewed:

83 times

Topic:

Hi Andrew,

That is an option, for now we are planning a focus group meeting this month on
the Tax exemption topic with a smaller select group of sellers, in this meeting
we will ensure that we (including our Tax team) understand the need in details.
After this, we will involve the sellers to get a better understanding of the
number of sellers this would benefit by explaining exactly what is required in
order to be tax exempt.

The reason for going about it this way is to ensure that if and when we decide
to implement this, we are able to proper prioritize this with other features
based on the impact of the sellers in general.

More info on this to follow.

In Administrative, watch505 writes:

Tanya,

Will there be a future session regarding business to business sales and tax exemption
in the USA?

Kind Regards,

Andrew

Author:

CE_Tanja

Posted:

Jan 5, 2022 15:31

Subject:

Re: EU distance selling - Online session

Viewed:

75 times

Topic:

Dear Dreambuilder71,

Thank you for your kind words, I am afraid this has no impact n the shipping
cost.

In Administrative, dreambuilder71 writes:

Hi Tanja and congrats on your almost first year at BrickLink. 🤗
Will this talk help us ship overseas at a cheaper price?
From Canada to, let's say England (UK), a small package of figs at only 400
grams cost $60! And a small set at 700 grams is $80! That's with tracking
if the buyer uses PayPal!
So I've had to stop shipping overseas cause of high shipping prices no one
will pay! 😥
Best regards,
James

In Administrative, CE_Tanja writes:

Author:

CE_Tanja

Posted:

Jan 4, 2022 22:06

Subject:

Re: EU distance selling - Online session

Viewed:

88 times

Topic:

That is great to hear! Thank you.

In Administrative, Stellar writes:

Thanks for taking this approach, I will be there

In Administrative, CE_Tanja writes:

For easier conversion to EU sellers, that is Friday at 18:00 to 19:00 CET
time.

During the meeting you will have the option to write additional questions in
the session chat and have them answered directly in the session to the best of
our ability.

In order to participate in the session you will need to sign up, in order to
sign up, please write to CE_Tanja and share the email you would like to participate
with and we will invite you to the session. The deadline for signing up is Thursday
1/6 at 9 am PST.

There is a limit of 350 participants. Participation will be on a first come first
serve basis. We will be recording the session for those of you that are unable
to participate, this way you will be able to watch the recording afterwards.

Kind regards,

The BrickLink Marketplace team

Author:

CE_Tanja

Posted:

Jan 4, 2022 22:05

Subject:

Re: EU distance selling - Online session

Viewed:

102 times

Topic:

Hi Paul,
Yes, we will share a link as soon as we can after the meeting

to be on the
safe side, please share your email with me, that way you will have access to
the recording in the meeting chat as soon as it is done.

In Administrative, patpendlego writes:

In Administrative, CE_Tanja writes:

Great! I would like to see the recorded session. Will it be available shortly
after the life session?

Thank you,
Paul

Author:

CE_Tanja

Posted:

Jan 4, 2022 17:25

Subject:

EU distance selling - Online session

Viewed:

512 times

Topic:

Author:

CE_Tanja

Posted:

Dec 31, 2021 21:50

Subject:

Re: Happy New year

Viewed:

54 times

Topic:

General

Happy New Year everyone!🤩

In General, Brickwilbo writes:

Happy New year. 🎊

Author:

CE_Tanja

Posted:

Dec 21, 2021 20:44

Subject:

Re: Help Center - Reasons for suspension

Viewed:

81 times

Topic:

Suggestions

Thank you cosmicray and DVectored1,

Yes, let’s update the help page for this area (among others) asap, it is in progress
and we should be able to update this withon a couple of weeks.

In Suggestions, DVectored1 writes:

In Suggestions, cosmicray writes:

Please create a Help Center page that enumerates the reasons (as displayed on
the store front) for suspension, and helps sellers to determine what needs to
be addressed.

Some reasons are rather obvious, but others appear to be a generic suspension
(without any specificity). Please help to pull back the curtain so that sellers
can see what the problem is. It may be that the reason needs to be made more
explicit on the seller's dashboard.

thank you, Nita Rae

Based upon my own experience, the non-obvious reasons may include something particularly
uncommon, meriting an admin to actually sit down with you to explain the unique
circumstances that led to the suspension. The problem then however seems to be
resolving the issue because (for whatever reason) it seems to be either left
floating in a queue or passed around multiple admins, to which a situation that
probably could've been resolved in a matter of days or weeks ends up taking
an egregious amount of months. (I'd name names but I don't even know
who's still there or who left.) This could become upsetting if one admin
succinctly explained the problem AND solution, yet there has been no follow-through
despite your following their instructions.

I'd assume common situations are handled faster than uncommon situations,
but as of now I don't exactly have evidence to back this up.

Author:

CE_Tanja

Posted:

Dec 21, 2021 13:27

Subject:

Re: Issues with placing orders

Viewed:

98 times

Topic: