BrickLink Discussion Forum

Non-decorated Parts 70% off
Minifigure Parts 50% off
Sets up to 20% off

Store will be closed for a few days afterwards. Act Fast for the Super Bargain

Author:

ck.brick.lego

Posted:

Apr 17, 2022 07:55

Subject:

FINAL Moving Sales--Act Fast before we close

Viewed:

122 times

Topic:

All Non-decorated Parts on 50% off

Sets on 20% off

We are moving from HK to the UK in May. Items are on Big Discount.

You are welcome to contact us for Bulk Orders, on which we will offer discount
on Shipping cost as well.

We store well--large transparent part, used on new, have individual wrapping.

We pack fast--we finish packing in 24 hours after payment.

We ship fast--we ship on the next working day after packing.

Note: We plan to keep our store open until late April at least. Yet, given the
enormous workload of migration, we might close earlier than expected. If you
are interested in buying, don't hesitate and contact us immediately.

Author:

ck.brick.lego

Posted:

Apr 11, 2022 22:06

Subject:

Moving Sales--Parts 40% off, Set 18% off

Viewed:

91 times

Topic:

Our Store is moving in mid Apr--final sales

All Non-decorated parts on 40% off sales + Discounted Shipping

Box Sets on 18% Sales

Speedy Service --Pack in 24 hours and Ship the next working day

Careful Storage--delicate parts wrapped to avoid storage wear

Look forward to delivering quality Lego products to you

--------------
Example of Storage of Delicate Parts:

Author:

ck.brick.lego

Posted:

Mar 8, 2022 01:32

Subject:

Re: Shipment lost but delivered

Viewed:

55 times

Topic:

Selling

Did you do the following:

(1) add tracking information to your PayPal activity
(2) respond when the buyer opened a case

If both were done, I see PayPal seller protection shall prevail. I just have
a recent case like that (Hope I can resolve it without the need to win a PayPal
case)

(I also read others contributing points like "signature requirement", something
I am not 100% familiar as I seldom do very large orders)

In Selling, Petesbricks writes:

In Selling, SezaR writes:

In Selling, Petesbricks writes:

I am going to lose my mind! An unopened box was purchased $875. Leaving Chicago
to Italy. Took 2 months before leaving Chicago and buyer thought it was lost
but tracking showed it was moving. Buyer filed a dispute with me and, of course,
PayPal always sides with buyer so buyer was refunded all 927.15 and I had to
pay a $15 dispute fee. Fast forward and I happen to check the tracking number
only to find out it was delivered 2weeks after the dispute! I reopen the dispute
and give them proof I paid shipping and gave them a tracking number. Today I
have been informed that I did NOT prove the buyer received this shipment so I
don’t get paid! WHAT??!!! I don’t know what to do. Please help me.
Emily

Call PayPal customer service!

I never saw a number but I’ll look. Thanks

Author:

ck.brick.lego

Posted:

Mar 7, 2022 06:09

Subject:

Buying from Ukraine Buyers

Viewed:

207 times

Topic:

Buying

Can we start a campaign--buying from Ukraine sellers (and sellers don't
need to send us anything of coz)

(It's like the Airbnb campaign)

Depending on their situation, sellers can:

(1) spend the money on their own needs

(2) help donate to organisations like "Come Back Alive"

Of course there will be the issue how to make the best use of the donation. Feel
free to contribute to the possible arrangement.

Author:

ck.brick.lego

Posted:

Mar 1, 2022 02:09

Subject:

40% off Parts Sales+18% off Set Discount

Viewed:

119 times

Topic:

40% off Non-decorated Parts Sales

18% off Set Discount

No Added Fee for 150 HKD+.

Tracked, Fair-Priced Shipping by Hong Kong Post. With Gov't Registration

Author:

ck.brick.lego

Posted:

Feb 24, 2022 10:10

Subject:

Re: How do I change to countries were I ship to

Viewed:

68 times

Topic:

Shipping

I share your view indeed. I have sanctioned Putin and Russia since the first
day of its invasion.

Plus, the difficulty in shipping is practical, a thing I didn't think of
earlier.

In Shipping, Teup writes:

In Shipping, Fenneke_Jose writes:

hi all,

Where can I find the settings to change the counries where I am shipping to?
Due to the political situation I would like to put a stop to some countries.

Kind regards,

José

Sorry if this is political, I'm not posting specifically to voice my political
preference or opinion as I know that's not what this forum is for... but
as for the sanctions topic and whether those are relevant: I don't believe
this has any desired effect in any way form or shape even if I grant that the
entire Russian population would be unanimously cut off from all international
ecommerce. I think:

- It's in Russian nature to accept ever new levels of daily problems as just
hardships of life - a "high pain threshold" to sanctions as it's sometimes
called;
- This proves those in power right saying Russians don't have any friends
beyond the borders;
- This increases the grasp of those in power as they seem to want the population
to be fully dependent on the domestic world and not be exposed to contacts that
lead to international comparison. They don't even need Western sanctions
to cut people off from LinkedIn etc;
- Even if this would lead to a bottom-up protest, which is the goal of such sanctions,
Russia is, well, let's say not a country where initiative arises through
a bottom-up kind of mechanic.

I think the main effect that is that Russian people have less Lego to play with...
But that's just my 2 kopeck.

Author:

ck.brick.lego

Posted:

Feb 24, 2022 08:56

Subject:

Re: Customs opened my set

Viewed:

81 times

Topic:

Problem Order

What you faced is the most unfortunate issue. As customs do have its right there,
even insurance cannot cover that kind of damage...

Customs is "king".

I once had an order stuck at custom for 2 months. After asking for multiple times,
it just said it takes time for its clearance. Worse still, in order to have the
item released, the buyer needed to pay a huge sum as VAT...I'm not saying
VAT is wrong, but the thing is the sum was unreasonable. I requested to know
how they get that value of VAT, the custom email just said "the system shows
this value, I have no idea how it was calculated."

It just gets frustrating when customs take unilateral decisions...I feel sorry
for your loss indeed

In Problem Order, dlaw1_lego writes:

Thanks for your advice

Author:

ck.brick.lego

Posted:

Feb 18, 2022 04:15

Subject:

Undecorated Parts--30% Off Moving Sales

Viewed:

59 times

Topic:

Our parts were priced at the average sales figures.

We are going to move in the coming months, so we are offering a special discount
for all our undecorated parts.

We store well--delicate parts (e.g. large transparent parts) are stored with
individual packaging to avoid storage scratching*.

We pack professionally and fast--we pack in 24 hours after payment.

We ship fast--the package will be shipped the next working day after packing.

Also, for purchases of parts of at least 500 HKD, there will be an extra discount
on shipping cost.

*we cannot guarantee the new parts is scratch-free as there may be scratching
due to manufacturing and transportation before our handling. but normally if
there are major issues, we should have described the issue during listing.

Examples of our storage method:

Author:

ck.brick.lego

Posted:

Jan 29, 2022 09:37

Subject:

Re: New to Bricklink Questions

Viewed:

39 times

Topic:

General

I suggest you start by placing a few orders--which help you understand how
buying looks.

Then you can register as a seller--and learn how to do the store setting.

Whether selling sets or "parting out sets"--which could be parts+complete
MF / parts+ MF separated--it depends on your set. Normally, parting out means
higher selling price, but it takes time to sell all the parts. You also need
a considerable of parts to sell good

Lot number and number of items have its place too. In fact, my suggestion is
to learn by doing.

In General, BiGB2233 writes:

Hi. So I have a couple of old LEGO sets sitting around my house and I went to
this website for help on selling them? So I know that I need to get some positive
feedback on an order to get seller status, but I'm wondering on what happens
after that. When someone want's my order, how does shipping work? Can orders
be made to a debit card? Do I need specific UPS boxes if the person ordering
my set lives in another country or state? Would it be best to disassemble the
sets by bag number with minifigures included or sell the minifigures seprately?
Thanks!

Author:

ck.brick.lego

Posted:

Jan 29, 2022 09:29

Subject:

Re: Check box for received orders

Viewed:

29 times

Topic:

Suggestions

That is useful indeed.

Currently I have to print the order page and check with a pen...

In Suggestions, Maquis writes:

Hi

Can I request that you include a checkbox on the order sheets please.
When I receive an order I always check it off and it would be very helpful if
I can just tick a box for my records as I go along as when its delivered, it
doesnt come out in the same order as the list.
It only needs to be for the use of the recipient, but it would be a very useful
tool.
Thanks
Marc

Author:

ck.brick.lego

Posted:

Jan 9, 2022 06:31

Subject:

Re: 100% Priase ruined by a new member

Viewed:

68 times

Topic:

Feedback

While I reply below, I don't mean to criticise or blame any buyer whatsoever.
I only seek to provide constructive changes to help both buyers and sellers.

In Feedback, yorbrick writes:

(1) While untrue feedback can be dealt with the existing mechanism, neutral feedbacks
can be lifted during the calculation of the praise rate. What matters is complaints.

Neutral is not praise. You want a non-negative rate rather than a praise rate.
It is good to highlight to a buyer if a seller has a lot of neutrals, and that
would not be done if neutrals were ignored.

You might not have a full grasp of the focus of mine (and of some others here).
In my opinion, I think BrickLink shall encourage either positive or negative,
rather than neutral, with a selection of reasons, e.g. Packaging/time of delivery/communication
etc.

The present system is too simplified. You might have never received a neutral
feedback with the word "thank you"...I can choose to ignore it, but it is registered
on the record. Not everyone reads the details.

(2) A sliding feedback system can be introduced alongside the lifetime one. A
store may get transferred, or the seller can change character. The lifetime score
could be misleading sometimes.

Stores cannot be transferred, you are breaking rules if you do. Buyers are shown
both recent and lifetime data.

Sorry, I don't know that, as I have no intention of doing that. But we can't
assume the seller is consistently reliable. Maybe he becomes dishonest recently,
and maybe he allows his pal/family member to run it on his behalf. These can
be reflected by a sliding system which reflects the more recent (maybe 6 months,
12 months, 24 months, etc)

Some members also spoke of the display setting--which one is most visible
to buyers could be the focus.

(3) new buyers might need to get reminded when they set up an account that: never
place an order without knowing the shipping cost.

This is not always possible if sellers do not tell buyers postage costs up front.
Another way of implementing this is that an order is not an order until the seller
provides the full order costs, so if a buyer does not want to go ahead due to
high costs, the transaction does not exist if cancelled. Of course, BL could
go to instant checkout with forced quotes if postage costs are unknown and not
allow orders to be placed if the seller hasn't provided shipping costs.

Yes, we are indeed on the same page. The problem is--which occurs to me for
a number of times already, 4 out of the 67 orders I received--new members
honestly believed clicking order then request cancel is no big deal. I don't
blame this way of thinking, which is only an honest mistake. Also, prompt communication
is fine to me, but some just disappear, reserving the item for 7 days from other
potential buyers.

So What I do is to encourage buyers to contact for shipping cost to avoid disputes.
I fully understand we as sellers don't want the member to feel like he got
forced to buy (though buyers should read terms before purchase, I accept it's
possible to miss that.) Instant check-out can avoid that, but the shipping cost
is difficult to set. The pandemic also affects the shipping options. HongKongPost
suspends some air options overnight.

Plus, remind you if buyers want to cancel, valid reason is unreasonably high
shipping cost, NOT a cost he/she feels high. I consider "reasonable" means: a
cost that reflects the postal fee, any necessary cost incurred, or a handling
cost if a store specifies.

Example: for international small package (HK to Europe for example), a cost of
80 HKD is very reasonable (tracked, air). But buyers might feel differently.
In that case, the fair way, and also the BrickLink policy itself, is to ask for
a quote, rather than placing an order then request sellers to quote, then decide
to continue or request to cancel. The policy, as I understand it, is the order
shall continue if the cost is reasonable.

While I state the above points, I don't mean to criticise any buyer. I understand
buyers (especially new members) don't know the BrickLink platform that well,
and I only seek to provide constructive changes to help both buyers and sellers.

Author:

ck.brick.lego

Posted:

Jan 9, 2022 00:30

Subject:

Re: 100% Priase ruined by a new member

Viewed:

80 times

Topic:

Feedback

Thanks for everyone's very constructive input.

I contacted the buyer and he was very helpful, the neutral feedback removed right
away.

Yet it is indeed an issue for neutral feedback affecting the buyers' impression.
I agree with:

(1) While untrue feedback can be dealt with the existing mechanism, neutral feedbacks
can be lifted during the calculation of the praise rate. What matters is complaints.

(2) A sliding feedback system can be introduced alongside the lifetime one. A
store may get transferred, or the seller can change character. The lifetime score
could be misleading sometimes.

(3) new buyers might need to get reminded when they set up an account that: never
place an order without knowing the shipping cost.

Once placing an order, they must accept they will need to pay the additional
charges or a shipping cost they are later invoiced, as long as the costs are
reasonable and are in accordance with the store terms.

Possibly a special reminder as many new members are unaware of the platform's
operation. Not totally their fault and that kind of reminder helps reduce problems.

In Feedback, ck.brick.lego writes:

My store used to have a track record of 100% praise.

But recently a new member ordered and requested to cancel after that, for which
he left a neutral feedback. The comment itself is neutral, just a word "thank
you". But it ruins the 100% record, unfortunately.

Any suggestions for preventing things like this?

My thought is to deny any cancellation request--and include that in the store
terms.

But if buyers feel they are forced to buy--sellers are putting himself to
a dangerous situation as well. Buyers may look for defects and a negative feedback
may still result.

P.S. Suggestions regarding store is also welcomed. I am looking for that to improve
as well. Thank you in advance.

Author:

ck.brick.lego

Posted:

Jan 8, 2022 10:49

Subject:

100% Priase ruined by a new member

Viewed:

343 times

Topic:

Feedback

Author:

ck.brick.lego

Posted:

Jan 7, 2022 11:11

Subject:

Set/Parts Sales (10% OFF)

Viewed:

19 times

Topic:

Sets--on 10% sales

Parts--on 10%* sales

*2% off for decorated//minifigure-related parts

We ship fast--orders packed in 24 hours after payment and shipped the next
working day.

Professional Packaging guaranteed. We use bubble foils and case/protective envelope.

Contact for shipping cost if in doubt.

Author:

ck.brick.lego

Posted:

Dec 14, 2021 04:59

Subject:

Re: Shipping Reflector

Viewed:

31 times

Topic:

Suggestions

It is a very ideal, but practical issues include:

(1) volumetric weight v.s. actual weight; size limitation (e.g. small parcels
L+W+D max. 90cm)

(2) base weight (different orders might have different packaging needs)

(3) Postal service availability (if available, there are different services at
different rates)

In fact to set shipping, BrickLink system already has the above rules but sellers
have to look at their country's rules as for how to set up the right cost.
Otherwise, we will need to use the manual quote function.

In Suggestions, cosmicray writes:

It would be massively awesome if BrickLink could implement a shipping test tool
for sellers, that would function as follows ...

Seller would build a list of test cases using pseudo destinations (minimum country
and postal code, possibly address as well)

Each destination would have a list of items the seller has on offer (or alternately
N-random items of a given type, like 6 parts and/or 3 sets).

The reflector would run on demand, in batch (like Notifications are run), then
email a report back to the seller telling them if shipping could be calculated
for each test case, and which methods were applicable and costs calculated.

thank you, Nita Rae

Author:

ck.brick.lego

Posted:

Nov 19, 2021 10:27

Subject:

Re: 44 Feedback Sale

Viewed:

30 times

Topic:

Small parcel means the Length + Width + Depth max. 90cm, 2kg.

In Sales, ck.brick.lego writes:

The number 4 sounds similar to the word "dead" in Chinese language, so the number
44 is considered unlucky. While I am waiting for orders to complete, I will offer
one special shipping fee discount to reward the next buyer who helps me move
away from the unlucky number

No handling or packing cost will be charged and the customer is entitled to a
shipping rate 80% of the postal fee. Shipping cost from HK is already quite attractive.
The discount makes your purchase even better priced.

(1) The discount is up to 50 HKD i.e. 100 HKD--80; 250 HKD--200 HKD;
300 HKD--250 HKD.
(2) If you aren't sure the quantity of Lego 300HKD can send, it is roughly
a 2-kg small parcel (L+W+D

Just contact me with the item you are interested and I will give you a quote
in 24 hours.

P.S. there's no need to give me a feedback in advance--just stick to
the BrickLink policy to give the feedback upon receiving. I just want to find
an excuse to give the next customer special discount.

Author:

ck.brick.lego

Posted:

Nov 19, 2021 10:26

Subject:

44 Feedback Sale

Viewed:

85 times

Topic:

Author:

ck.brick.lego

Posted:

Nov 19, 2021 10:10

Subject:

Re: NSS Filed but they didn't pay for the items??

Viewed:

62 times

Topic:

Help

I usually cancel the order if no payment is received after multiple reminders,
after all the item is reserved and the NPB prevents others' from buying it.

For your case--is it possible buyers find a way to set the order to be paid
then file the NSS alert?

In Help, George_Lucy writes:

How is it possible for some one to file a NSS if they didn't pay for the
items?

Author:

ck.brick.lego

Posted:

Nov 19, 2021 05:29

Subject:

Re: Suggestions on a NSS

Viewed:

35 times

Topic:

Help