Discussion Forum: Messages by pitz8008 (14767)
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 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Mar 28, 2023 21:55
 Subject: Re: ATTN: BrickLink "Trans-Black" Color Change
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 Topic: Catalog
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In Catalog, randyf writes:
  Dear BrickLink members,

In May of this year, the LEGO Group plans to release a new color, and this has
implications for the BrickLink catalog and marketplace. The new color being introduced
is 375 Transparent Black, and we believe it will eventually replace LEGO color
111 Transparent Brown.

As most of you know, the greater fan community has for many years referred to
LEGO color 111 Transparent Brown as "Trans-Black". Up until now, this
name has served us well because there was no official LEGO color known as Transparent
Black. Now that the LEGO Group is introducing a color officially known as Transparent
Black, it will cause alignment problems to have the same name being used for
two different colors.

We anticipate that the introduction of this color will cause some disruptions
over the short term, but we have created a plan of action to minimize those disruptions.

The first thing we will do is change the name of the current Trans-Black color
to "Trans-Brown (Old Trans-Black)". This change is scheduled to
take place at the beginning of April. This will ensure that the name change will
be very noticeable within the catalog, set inventories, BrickLink stores, order
summaries, etc., so that the majority of BrickLink users can adjust to the change.

Next, the new color will be added to the catalog as "Trans-Black (2023)"
to make it very obvious that this is a new color and should not be used for older
set inventories and older parts being listed for sale. This addition is expected
to happen at the beginning of May when set 75346 is released and inventoried:

https://www.bricklink.com/message.asp?ID=1398124

After a 6-month transition, we will remove the text in parentheses from both
color names. The older color will then be "Trans-Brown", and the
newer color will be "Trans-Black". This will complete the transition.


Why not just keep the text in parentheses? Seemed like a reasonable plan going
forward. But why not just keep the text in parentheses instead of removing it
after 6 months.
  
--------------------------------------------------------------------------------

The question arises, why have we decided to go the route outlined above rather
than leaving "Trans-Black" aligned to LEGO color 111 Transparent Brown
and creating a new color name for the new LEGO color 375 Transparent Black? There
are several reasons.

First, we want to make sure that we do not create long-term confusion between
these colors, since we believe the new LEGO color 375 Transparent Black will
become the standard color and LEGO color 111 Transparent Brown will become just
another part of the history of the brick system we all know and love. As time
goes by, the older color will not be seen as often and the newer color will be
everywhere. And after what we hope is a relatively short period of time, BrickLink
users will adjust naturally to the change.

Second, coming up with a name for a new color is not an easy task. Although it
looks darker than the current LEGO color 111 Transparent Brown, it doesn't
look much different from what most people would say is some type of "transparent
blackish gray" color. Typically, new color names grow longer over time to
help distinguish from existing colors, so we could end up with something like
"Trans-Very Dark Bluish Gray".

Longer names are something we have come to accept in a catalog that covers the
entire history of LEGO colors, but it helps lower the entry barrier to BrickLink
when we can use simpler names at least for the most common colors. Using the
relatively short names "Trans-Brown" and "Trans-Black" are ideal
instead of retaining "Trans-Black" for the earlier color and creating
a longer name for the new color.

Finally, aligning the names of the two colors with the official LEGO color names
helps us future-proof the BrickLink catalog. By aligning these color names now,
we make sure that any other colors the LEGO Group may introduce within this range
in the future would not cause any further issues.

Thank you for your patience as we make this transition.

The BrickLink Catalog Administrative Team
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Mar 18, 2023 22:04
 Subject: Re: What's the correct process - bogus chargeback
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 Topic: Help
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In Help, FigBits writes:
  A buyer placed an order in my store in January. I shipped it out. A month later,
they file a chargeback with their credit card company, saying they did not authorize
the payment. (NOT that the item didn't arrive, but that the payment itself
should never have been charged to their card.)

Another month later, Paypal sides with them, and reverses the payment and charges
me a $20 fee on top of it.

I looked at their feedback today, and it appears they have done this to at least
one other seller recently.

Too much time has passed for me to file a non-paying buyer (and the rules seem
to indicate that it would be removed even if it was still in the timeframe).
It's too late to change my feedback for them.

What is the official process for me?

yannbellucci if anyone is curious.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Mar 9, 2023 18:31
 Subject: Re: Drop shipper
 Viewed: 53 times
 Topic: Help
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In Help, Zixx writes:
  As long as they provide the correct address for the label on Paypal, you're
fine. If you have a store, you're trying to makes sales, right?

And don't include an invoice. They kindly asked you not to and you are getting
an extra sale from their efforts to sell on a different platform. One could view
it as someone finding customers for you. Personally, I'd prefer to have their
repeat business as a seller than to "make a point" and get no sales from
them.

But hey, that's just my three cents . . .


+1,000,000,000
  




In Help, ImperialFleet writes:
  Someone has now placed an order 3 times over the course of a couple months, but
all with all different accounts. There previous ones got deleted. The address
is different, but the account name is the same, along with the same message of
pls don't use invoice. Idk what to do? Report them for multiple accounts?
I can't prove it, but it's not a coincidence with same name and note

Thanks
mba
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 22, 2023 10:58
 Subject: Re: Lying store owner!
 Viewed: 82 times
 Topic: Help
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In Help, pcthurman writes:
  In Help, wildchicken13 writes:
  In Help, pcthurman writes:
  Unless your business is the selling of said kid's toys and the income from
said toys is needed to pay the bills. It has been 8 days now not 3 or 4 and still
my order has not shipped. So honestly, when is it too long?
On top of this order, I have an order from the UK that shipped on the 10th of
January that still has not arrived and I am not even sure it has left the Royal
Mail shipping center yet.

So, John, you may have a very laid-back perspective of kid's toys, but my
life depends on them, and I think TLG would agree that kid's toys are kind
of important.

Cass T

Patience is a virtue but eight days is a long time. Reach out the seller and
ask them for an update on the status of the package.

The status of the package is "Feb. 19 12:15am Shipping label created, USPS
awaiting item" as of 5 minutes ago.
I did send a message to the seller this morning asking if there was a problem
with my order since it has not shipped yet and I am awaiting a response.

Cass T


Not all packages get scanned in nowadays. And, yes, are you drop shipping these?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 16, 2023 15:52
 Subject: Re: US buyer using freight forwarder to Russia
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 Topic: Help
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In Help, Alizarin writes:
  Hello,

I recently received an order from a new user (0 Feedback) with an address in
Delaware, USA. The address is for a freight forwarding company (Shiptor, 1600
Johnson Way, New Castle, DE), which is a Russian company and will ship into Russia.
The phone number they provide has been linked multiple times to scams. I do not
ship to Russia, do not want to ship to Russia, and have no future plans to do
so either. I think this user is trying to get around sanctions and/or customs
fees.

When this buyer first contacted me, I was a little suspect of them, but I have
had other new buyers act in similar ways, and they were great buyers. After I
emailed photos of the set (75227) to the buyer, I got a response almost immediately,
and it sounded very different to the previous message that I had received. This
started to raise red flags for me, but after I got the shipping address I knew
something fishy was going on.

They requested an invoice, which I have not filled out yet, so I have not received
payment yet either.

Do I have any justification to cancel the order, or do I have to go through with
it?

Any help or insight would be appreciated,

Thanks,

-Alizarin


If the Paypal and Bricklink addresses match, mail the package and be done with
it.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 16, 2023 07:02
 Subject: Re: BL Protect Sellers? or do own Detective Work?
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 Topic: General
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In General, infinibrix writes:
  In General, wildchicken13 writes:
  
I think what Sylvain is saying is that it's not sellers' responsibility
to investigate buyers' behavior. If you suspect that a buyer may be committing
fraud, simply report it to the proper authorities (BrickLink, PayPal, etc.) and
let them take care of it.

And how do I report anything to Bricklink if I don’t suspect anything? Without
consulting other sellers I have little to suspect as packages sometimes go missing
right? Besides Bricklink read the forum and I’m sure will contact me if they
feel any action can and should be taken as for paypal try reporting anything
to them without proof of postage and see how far you get with that? These are
simple and basic steps to protect myself and other sellers but people are talking
like I’m some kind of vigilante!
  
To extend your analogy, if you see your neighbor's shed being raided by thieves,
you're probably better off calling the police than investigating the thieves.

Your reading my analogy wrong... as my point was to do something rather than
nothing! Either way personally if I see thieves breaking into my neighbours shed
I’d disturb them from my window and quickly inform my neighbour as by the time
the cops have been informed and arrive the thieves will have a sack full of stuff
and be long gone!

This is actually the best point of the whole thread. This whole "report it
to the police and authorities" might be the dumbest thing I've ever read.
Yeah, the police are really going to look into a few Lego transactions worth
30-50 dollars spread all around the world. Talk about just arguing for the sake
of arguing. But let's say Infinibrix did decide to completely waste his time
and report it to the police, what is he suppose to report to the police "I
sent a package to someone and they say they didn't receive it and then I
sent a refund"? You people are kidding me right? The only person who might
get in trouble would be Infinibrix for wasting the police's time. However,
if Infinibrix was insane enough to go to the police, don't you think they
would take his complaint a bit more seriously if he uncovered a pattern of fraud
from this buyer against other people as well. Same goes if you switch out reporting
this buyer to Bricklink instead of the police. I shouldn't be, but I am actually
shocked that anyone would think Infinibrix did the slightest thing wrong here.
And I am stunned that anyone would think the police would do a single thing in
this scenario. In my humble opinion, well done Infinibrix.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 15, 2023 17:36
 Subject: Re: BL Protect Sellers? or do own Detective Work?
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 Topic: General
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In General, 1001bricks writes:
  
  
  Because I don't think it's right for you to investigate on buyers asking
infos from other sellers.

and I don't think its right for buyers to blatantly rip sellers off but they
still get away with doing it and so who's the big offender here?

It's not your role.

It's his order. His money. His potential negative feedback. I think that
makes it his role to look into if he's being scammed.
  
Contact PayPal, BrickLink administration, Police, authorities.


  Either way how is me asking a seller about their own experience dealing with
a buyer any different to reading what a seller had to say about a buyer in feedback?

Feedback is given by both seller and buyer voluntarily.
It's given with consent and knowledge it'll be public data.

Privacy is an important subject nowadays.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 14, 2023 16:21
 Subject: Re: GLITCH PROBLEM
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 Topic: General
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In General, BrickBrokers writes:
  Same here. No orders today and we normally receive several. One buyer did message
us that something seemed funky on his end. We have his PayPal payment but no
order to fill on our side?!

In General, pitz8008 writes:
  I just received two payments in my paypal account but neither of the orders are
showing up on Bricklink. The following is a message I received from one of the
buyer's.

Hello,

I just attempted to order 1x 3626cpb2064 and 1x 973pb0647 listed in your store,
but when I attempted to confirm the order after authorizing the payment on PayPal,
the page crashed. When I reloaded, the order didn't appear to go through,
but
the items were shown to no longer be in stock on your store.

Did those items happen to sell while I was in the process of ordering or was
this a glitch on BrickLink's part? The payment doesn't appear on my PayPal
history.

Thanks,

Jacob....

Anyone else or any ideas? I received two orders earlier without any issues.

I have received 3 orders since I posted about the two missing orders. All 3 went
through like normal. I just refunded the payments for the other two orders. One
of the orders sent the parts to my stockroom. The other order never subtracted
the parts from my inventory.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 14, 2023 12:27
 Subject: Re: GLITCH PROBLEM
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 Topic: General
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In General, Emporiosa writes:
  
  Anyone else or any ideas? I received two orders earlier without any issues.

Are you seeing anything in the "In Progress" section of your orders?
Often ones in this glitched state are there until they get resolved.

Nope. The two orders aren't showing up at all. The same buyer just messaged
me again and said he just experienced the same problem when trying to buy from
another seller.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 14, 2023 12:17
 Subject: GLITCH PROBLEM
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 Topic: General
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I just received two payments in my paypal account but neither of the orders are
showing up on Bricklink. The following is a message I received from one of the
buyer's.

Hello,

I just attempted to order 1x 3626cpb2064 and 1x 973pb0647 listed in your store,
but when I attempted to confirm the order after authorizing the payment on PayPal,
the page crashed. When I reloaded, the order didn't appear to go through,
but
the items were shown to no longer be in stock on your store.

Did those items happen to sell while I was in the process of ordering or was
this a glitch on BrickLink's part? The payment doesn't appear on my PayPal
history.

Thanks,

Jacob....

Anyone else or any ideas? I received two orders earlier without any issues.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 22:14
 Subject: Re: Questions about condition expectations
 Viewed: 47 times
 Topic: Problem Order
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In Problem Order, pitz8008 writes:
  In Problem Order, yorbrick writes:
  
   I see no problem whatsoever with the figures in the middle photo.

I imagine the cracks in the feet.

I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".

I’m sorry for the cracked and discolored figures. Their condition should have
been noted, I’ll do my best to make sure it doesn’t happen in the future.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 16:29
 Subject: Re: Questions about condition expectations
 Viewed: 45 times
 Topic: Problem Order
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In Problem Order, lukereiser writes:
  Although he left out the multiple emails telling me that this is what "used"
condition should cover, and if I don't want to accept damaged and discolored
figs I should buy new.... this is generally right. He absolutely gaslit me telling
me my expectations were way off base and that "Used" figs should cover
this level of discoloration. But yes altogether that's where we landed after
basically being berated and gaslit he "graciously" offered to accept
a return for the damaged figs lol

I had to email multiple times back and forth JUST for him to cover the obviously
extremely damaged figures, he basically disputed every concern of mine except
maybe the nicked head and wrong fig (I mean i don't think you CAN really
dispute that, if you could he probably would of....)

The fig it's standing next to is another fig I bought used from Bricklink,
along with the hundreds of other figs I've purchased used off Bricklink which
were not severely discolored.

Obviously I will return the figs I promised to return that he has already refunded
me for. The rest of the figs have issues, although not as significant and generally
are just beat up and not salable. I would probably have to give a 50% discount
to sell the remaining figs, as I would NEVER sell figs in this condition without
disclosing it to the buyer.

Pitz - You will need to provide me a shipping label, I'm not paying to ship
these figs back and relying on your professionalism and honesty (as clearly we've
established those are in question)

So many lies and half truths, I'm not continuing with this nonsense whatsoever.
You received the refund that you wanted. I literally agreed with everything you
wanted and said other than the "cracked feet" which I think is absurd
and somehow none of it is good enough. I also sent you 5 dollars to cover postage
since I have no clue how to send a label. I mean, we came to an agreement last
night. Everything that you wanted. I have no idea why you want to continue arguing
and discussing something that was already handled. And under zero circumstances
did I ever "berate" you. You even asked me for my address last night
after I sent you your refund and now that's not good enough either. I'm
100% done with this issue. Please send me the figures that I've already refunded
you for and paid the shipping for.
  
In Problem Order, pitz8008 writes:
  In Problem Order, Nubs_Select writes:
  In Problem Order, lukereiser writes:
  Honestly I'm sure of how to proceed at this point, after he basically berated
me he eventually offered a $6 refund and when I refused to accept he continued
to tell me that this was what used legos should look like and that my expectations
are unreasonable and crazy.

He eventually refunded for the 5 worst figs (serious foot cracks, severe discoloration,
wrong fig, etc) and wants me to pay for shipping to send them back.

Honestly the rest of the figs are also pretty beat up but are already mixed with
my collection or else I would probably just ask to return them all and have him
provide a shipping label. The other figs have loose arms, discoloration (but
not quite as severe), nicks and bumps, and basically are the most beat up figs
I've received in the hundreds of minifigs I've received.

Also this is the only problem I've ever had with a Bricklink order, or a
Lego order period. I'm not a complainer/problem starter, but this guy has
really got on my nerves

I'm wondering if I should request a refund for half the order cost or something.
Honestly it would be reasonable to pay 50% less for figs this badly beat up.

FOR THOSE WHO WANT TO KNOW THE BRICKLINK SELLER IS "The Pitz Playhouse"

Alrighty. This should be fun. I originally gave a 6 dollar refund without seeing
any photos. After seeing the photos. I then offered another 6 dollar refund.
I freely admitted that the figure in the first photo was discolored. I don't
feel it is excessively discolored. And it sure makes it look alot more discolored
when standing right next to a brand new figure. I see no problem whatsoever with
the figures in the middle photo. And obviously I apologized for the oversight
with the head and torso in the bottom figure. I obviously missed those dents
otherwise I would have just thrown them in the garbage. After giving the 6 dollar
refund already, I then offered another 15 dollar refund for a total of a 21
dollar refund for the parts that were damaged and I did NOT want them returned.
I also said to the buyer he was more than welcome to return the entire order
and I would refund the entire order. Neither of these options were good enough
for the buyer. The buyer then stated he wanted a 42$ refund for the figures and
he would return them. I said ok and I then refunded the buyer the 42$ last night
before the buyer even shipped the figures back. I then also messaged the buyer
this morning that after I receive the returned figures I would then refund another
4 dollars to cover the cost of shipping. And that is the real story.
  
starting to sound a bit familiar if my memory serves me correctly

  In Problem Order, calebfishn writes:
  My eyes aren't so sharp, but I see cracks and teeth marks, and significant
yellowing.

There is no excuse.

All of these problems are required to be mentioned in the listing comments field.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 15:22
 Subject: Re: Questions about condition expectations
 Viewed: 33 times
 Topic: Problem Order
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In Problem Order, Stuart9 writes:
  Seriously ?

It’s quite common to find the legs with cracked feet on the reverse at the base.



In Problem Order, pitz8008 writes:
  In Problem Order, yorbrick writes:
  
   I see no problem whatsoever with the figures in the middle photo.

I imagine the cracks in the feet.

I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".


I have never received a single message about cracked feet before or ever heard
of this.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 15:17
 Subject: Re: Questions about condition expectations
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 Topic: Problem Order
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In Problem Order, yorbrick writes:
  
   I see no problem whatsoever with the figures in the middle photo.

I imagine the cracks in the feet.

I've sold 10s of thousands of minifigures and 1,000s of legs and this is
the first time in my entire lego life I have ever heard or seen the phrase "cracked
feet".
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 11, 2023 14:57
 Subject: Re: Questions about condition expectations
 Viewed: 45 times
 Topic: Problem Order
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In Problem Order, Nubs_Select writes:
  In Problem Order, lukereiser writes:
  Honestly I'm sure of how to proceed at this point, after he basically berated
me he eventually offered a $6 refund and when I refused to accept he continued
to tell me that this was what used legos should look like and that my expectations
are unreasonable and crazy.

He eventually refunded for the 5 worst figs (serious foot cracks, severe discoloration,
wrong fig, etc) and wants me to pay for shipping to send them back.

Honestly the rest of the figs are also pretty beat up but are already mixed with
my collection or else I would probably just ask to return them all and have him
provide a shipping label. The other figs have loose arms, discoloration (but
not quite as severe), nicks and bumps, and basically are the most beat up figs
I've received in the hundreds of minifigs I've received.

Also this is the only problem I've ever had with a Bricklink order, or a
Lego order period. I'm not a complainer/problem starter, but this guy has
really got on my nerves

I'm wondering if I should request a refund for half the order cost or something.
Honestly it would be reasonable to pay 50% less for figs this badly beat up.

FOR THOSE WHO WANT TO KNOW THE BRICKLINK SELLER IS "The Pitz Playhouse"

Alrighty. This should be fun. I originally gave a 6 dollar refund without seeing
any photos. After seeing the photos. I then offered another 6 dollar refund.
I freely admitted that the figure in the first photo was discolored. I don't
feel it is excessively discolored. And it sure makes it look alot more discolored
when standing right next to a brand new figure. I see no problem whatsoever with
the figures in the middle photo. And obviously I apologized for the oversight
with the head and torso in the bottom figure. I obviously missed those dents
otherwise I would have just thrown them in the garbage. After giving the 6 dollar
refund already, I then offered another 15 dollar refund for a total of a 21
dollar refund for the parts that were damaged and I did NOT want them returned.
I also said to the buyer he was more than welcome to return the entire order
and I would refund the entire order. Neither of these options were good enough
for the buyer. The buyer then stated he wanted a 42$ refund for the figures and
he would return them. I said ok and I then refunded the buyer the 42$ last night
before the buyer even shipped the figures back. I then also messaged the buyer
this morning that after I receive the returned figures I would then refund another
4 dollars to cover the cost of shipping. And that is the real story.
  
starting to sound a bit familiar if my memory serves me correctly

  In Problem Order, calebfishn writes:
  My eyes aren't so sharp, but I see cracks and teeth marks, and significant
yellowing.

There is no excuse.

All of these problems are required to be mentioned in the listing comments field.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 8, 2023 10:47
 Subject: Re: Rare piece lost in mail - what happens now?
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 Topic: Problem Order
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In Problem Order, 1001bricks writes:
  
  
  You may also receive negative feedback from him as the NSS will most likely be
removed by BL.
Though, you can include something like see the Message 1391875
on the forum so people can read the whole reason and details why you left a
negative feedback.

I don't know, just looking at the wording, "Non Shipping Seller",
it really doesn't seem to apply here.

You order me a 100$ order.

I ship a bag of sea sand to a random inexistant address close to yours.

Tracking shows it's shipped to your place, but it's lost.
Did I ship your order?



While I agree that your example would constitute a Non Shipping Seller, I don't
believe that is what is taking place here. The buyer isn't accusing the seller
of not shipping the order in this case. They are complaining that the order has
not been received. Which I agree with the seller for being upset about that.
However, the buyer is not accusing the seller of not shipping their order. Hence
the wording of "Non Shipping Seller" not applying here. Again, that's
if we are going to take "Non Shipping Seller" for what the words would
appear to mean.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 8, 2023 08:16
 Subject: Re: Rare piece lost in mail - what happens now?
 Viewed: 41 times
 Topic: Problem Order
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In Problem Order, SezaR writes:
  In Problem Order, Gaston.La.Brick writes:
  Since the seller wasn't planning to do take his responsibility and you were
forced to use the PayPal seller protection, I advise you to:
1) open a NSS to avoid a negative feedback from the seller

The NSS is valid. Because
- The seller indeed shipped. The tracking shows it is stuck somewhere.
- Even if the seller did not shipped, the payment is refunded.

If only one of the above-mentioned cases happen, the help desk removes the NSS
strike if the seller submit documents. After that, the seller can leave his feedback.

  2) after NSS is finished, put a negative comment for the seller to warn other
buyers this is a seller who doesn't want to refund when the parcel doesn't
arrive

You may also receive negative feedback from him as the NSS will most likely be
removed by BL.
Though, you can include something like see the Message 1391875
on the forum so people can read the whole reason and details why you left a
negative feedback.

I don't know, just looking at the wording, "Non Shipping Seller",
it really doesn't seem to apply here. I remember back when words and definitions
actually used to mean something.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 3, 2023 02:16
 Subject: Re: More reason to love Bricklink!
 Viewed: 37 times
 Topic: Off Topic
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In Off Topic, Nubs_Select writes:
  Currently happening on the site that rhymes with radioactive decay


I actually pay about 25% fees on ebay due to promoted listings. I just adjust
my prices accordingly and have no problem with ebay fees. I make an insane amount
of sales on Ebay. Well worth whatever fees they want to charge.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 2, 2023 17:00
 Subject: Re: SLOW ADDING PARTS
 Viewed: 24 times
 Topic: General
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In General, pitz8008 writes:
  The site is running pretty slow for me when I click on "add to store inventory".
Anybody else?


That round circle keeps going around and around. Either takes forever to add
a part or getting a bunch of 500 internal errors.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Feb 2, 2023 16:51
 Subject: SLOW ADDING PARTS
 Viewed: 149 times
 Topic: General
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The site is running pretty slow for me when I click on "add to store inventory".
Anybody else?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 27, 2023 13:25
 Subject: Re: New buyer posts hasty negative feedback
 Viewed: 70 times
 Topic: Help
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In Help, brickablocks writes:
  I have been here since 2013, so having a new and novel experience on the site
at this time is surprising, but here goes...

I received an order on Saturday. The buyer sent an email on Monday to ask if
I had received paypal payment. I'm sorry, but I don't prioritize responding
to questions that can be answered by looking at your own paypal account. I would
have gotten around to it, I just didn't immediately jump on the task. Anyhow
- the very next day I see that I have received my first negative feedback since
itsagoodyear filed retaliatory feedback in 2020, and before that a neg in 2016.
They also reported me on paypal and got a refund there.

So, all in all 3 days have passed since the order was placed. 2 of those being
weekend days. I technically have a non-paying buyer here because I am well within
my store terms, and they got their money back without cancelling the order.

I guess I am ranting about as much as i am simply asking... am i the asshole
here? I also cancelled the order and now I think I cannot even file a nonpaying
buyer alert. That is fine though, I'm going to move on after this therapeutic
question any way.


While I agree the buyer is a jerkstore, it would have taken you less than 5 seconds
to type "Yes, I received your payment" when you saw the message. Something
tells me that 5 seconds spent would have saved you quite a bit of time and hassle
since.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 27, 2023 10:43
 Subject: Re: Tell Me: What Do Sellers Want Most?
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 Topic: General
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In General, dcarmine writes:
  Most of you know that I am on the BrickLink Marketplace Panel group of which
Admin Tanja. We will be meeting next Wed, Feb 1, and I need some seller feedback
to share with the group.

During the last meeting we were told that the plan for seller tools was scraped
because what was being developed did not fit in with the plan for the new site.
(Yes there is a plan to write a new site). Yes, I am MORE than disappointed that
we, once again, are not getting anything new to help us.

So I am wanting your seller input that can get us a few things now, to work with
this site, to hold us over until the new site is done. My recollection is the
next two years.

I have a few pet peeves that I will be sharing, but I want to hear your annoyances.
I know they are many, hit me. I'll do what I can.

Post here or PM me, either way is fine.

Thanks
Donna Carmine
Nebraska Brick Store



COMMUNICATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 12, 2023 09:06
 Subject: Re: Eat my dust, Bezos!
 Viewed: 45 times
 Topic: Shipping
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In Shipping, WILYKAT writes:
  In Shipping, popsicle writes:
  ... once again, that is

Order place at 14:02 PST
Acceptance scan by USPS at 14:38 PST

-36 mins

Though it might not end-up as our our best delivered time:
https://www.bricklink.com/message.asp?ID=1365998
https://www.bricklink.com/message.asp?ID=1250782

It is the best handoff time and a pretty darn good start to best delivered time

Okay, sometimes the planets just align and things just click. Something we all
experience from time-to-time

-popsicle

The all time fastest service was less than 24 hours from shipment to delivered.
The seller happened to be a short drive away and the package just did a 180 once
reaching Detroit before coming to me.

Mail service through Detroit have been sucking for the last few years, since
just before pandemic when certain someone tried to screw around with USPS.

Well if that's true then why hasn't a certain someone fixed it in the
last two years?
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 11, 2023 05:52
 Subject: Re: Fake tricorne hat?
 Viewed: 63 times
 Topic: Catalog
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In Catalog, WilliamRaine writes:
  In Catalog, peregrinator writes:
  In Catalog, WilliamRaine writes:
  I just got this hat and it looks....suspicious. What do you guys think? Is it
a new mold or a fake? I have it next to two legit vintage hats

The color looks a bit off to me, not sure whether that's within the normal
variation for reddish brown. Unless it's old brown

On top of that I just tried putting some feathers in it, they don't fit.....gotta
be a fake then

The color doesn't look right to me.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Jan 5, 2023 12:43
 Subject: DUPLICATE ORDER
 Viewed: 89 times
 Topic: General
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Received 2 orders from the same buyer for the same amount minutes apart. But
only received payment in paypal for one of the orders and this is what the 2nd
order states when I click on it.............

Order SummaryIssue refund / Report problem
Order Date: Jan 5, 2023 12:12
Payment By: PayPal (Onsite)
Payment In: US Dollar
Order Status: Paid
Changed: Jan 5, 2023 12:12
Total Items: 7
Unique Items (Lots): 1
Invoiced: Jan 5, 2023 12:07
Shipping Method: Instant Checkout
Howdy and thanks for visiting. Please contact me with any questions or concerns.
Enjoy your Lego. Hope to see you again. And have a great day.
Order Total: US $0.14
Shipping: US $5.95
Insurance: US $0.00
Additional Charges 1: US $0.00
Additional Charges 2: US $0.00
Credit: US $0.00
Indiana Sales Tax: US $0.43
Grand Total: US $6.52
Orders in this Store: 2
Items in Order
(There is no detail information available for this order)


Notice that line last in parenthesis. That's the last thing that appears
on the order page when I click on the order. Anybody else have this happen to
them?

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