| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | peregrinator  | | Posted: | Apr 26, 2024 05:36 | | Subject: | Re: Order cancellation #24831248 | | Viewed: | 45 times | | Topic: | Problem Order | |
| In Problem Order, Klocek_Studio writes:
| | Hi. Me and buyer decides to order cancelation.
Bricks was sended to me back. I full refunded them for buyer.
Problem is the status of order is "completed".
I think there is my miss. Buyer post me a negative feedback and argue with me
about brick condition. There was a few chipper bricks with "Bite marks"
and "yellowish" remarks. Customer ask me, she don't know about this
and posted me negative feedback.
Please help.
|
Cancelling the order wouldn't prevent the buyer from leaving negative feedback.
|
| Author: | peregrinator | | Posted: | Apr 25, 2024 07:27 | | Subject: | Re: Many errors in the catalog | | Viewed: | 33 times | | Topic: | Catalog | |
| In Catalog, Shintaku writes:
| | This works only for OLD tiles.
|
Yes, it works for all the decorated tiles that had been created before the change
from 3068b to 3068.
|
| Author: | peregrinator | | Posted: | Apr 25, 2024 07:12 | | Subject: | Re: Many errors in the catalog | | Viewed: | 30 times | | Topic: | Catalog | |
| In Catalog, Shintaku writes:
| | 3068bp* finds SOME result of the 3068p* but not ALL THE results.
Instead, it should return nothing.
The search is broken, not the inventory
|
The search is fine, it is searching alternate numbers. So those 3068p- that have
a 3068bp- alternate number will be returned on a search for 3068bp*
|
| Author: | peregrinator | | Posted: | Apr 24, 2024 20:54 | | Subject: | Re: Nougat Arms Actually Orange? | | Viewed: | 43 times | | Topic: | Help | |
| In Help, axaday writes:
| | I just uploaded a new catalog picture.
|
I would call that "orange" but it's not Lego orange, which is much
brighter.
|
| Author: | peregrinator | | Posted: | Apr 24, 2024 16:18 | | Subject: | Re: Inventory Change Request for Set 9702-1 | | Viewed: | 21 times | | Topic: | Inventories Requests | |
| In Inventories Requests, JulieK writes:
| | Each of the 2 sets I bought only had 1 in the polybag. Seems unlikely they would
have been bagged separately.
|
I don't know what the practice is (or was at the time) but it seems reasonable
that there would be 1 cord per polybag so they could be grabbed and inserted
into the set more easily, whether by a human being or a robot. This would also
prevent their getting tangled in the bag. Imagine trying to pick up exactly two
cords from a bunch that aren't bagged.
|
 |
| Author: | peregrinator | | Posted: | Apr 24, 2024 15:38 | | Subject: | Re: seller not responding,package packed 4 week | | Viewed: | 48 times | | Topic: | Problem Order | |
| In Problem Order, matobrick writes:
| | I don't know what to do next. The order has been packed for a week now.
I have already paid. The seller has read my messages, but has not responded.
should i report problem with the order with the link on the order detail form?
should I reverse the charge on paypal?
|
File an NSS (Non-Shipping Seller) alert and start a PayPal claim.
|
| Author: | peregrinator | | Posted: | Apr 24, 2024 15:37 | | Subject: | Re: 446 in black | | Viewed: | 35 times | | Topic: | Catalog Identification | |
| In Catalog Identification, randyf writes:
| | In Catalog Identification, WildBricks writes:
|
| | The blue door is
and the black door is
|
To add to this, 3 bricks' height works out to be just under 4 studs'
length (each brick in height is 6/5 a stud's length), which might be the
cause of the confusion
3 * 6/5 = 18 / 5 = 3.6
|
|
| Author: | peregrinator | | Posted: | Apr 24, 2024 07:21 | | Subject: | Re: What would you do? | | Viewed: | 43 times | | Topic: | Problem Order | |
| In Problem Order, Gaston.La.Brick writes:
| | I sold and shipped an old classic Space set. The set was in good condition when
shipped. The buyer reports three problems:
1. One part is bent (hinge plate).
2. One plate 4 x 6 is broken (really: in two halfs!)
3. The one minifig in the set (classic space figure) has a cracked arm.
He asks to ship it back and get his money back.
I understand his frustration: a small'ish set with three defects is not good.
But I just didn't see the problems when shipping. Still my fault obviously,
but definitely not by intent.
I would rather suggest to send replacement parts:
1. Send a replacement part
2. Send a replacement part
3. Send a replacement arm (not the whole minifig)
Would you consider this a good solution?
If the buyer would persist in sending the set back, how would you handle it?
Thank you for your feedback.
|
For #3 I would suggest sending a replacement torso, if you have one - I don't
think the buyer should have to remove the cracked arm and put a new arm in its
place.
But as far as shipping the whole thing back for a full refund - isn't that
EU law? I don't see that you have a choice here.
|
|
| Author: | peregrinator | | Posted: | Apr 24, 2024 07:08 | | Subject: | Re: Heinlein | | Viewed: | 42 times | | Topic: | Off Topic | |
| In Buying, 1001bricks writes:
| | I'm a fan of Heinlein, have MANY of his books, and I know how to read his
words at 2nd or 3rd level.
|
Off-topic, but anyone who enjoys Heinlein should also read The Mote in God's
Eye by Larry Niven and Jerry Pournelle, about which Heinlein said, "Possibly
the finest science fiction novel I have ever read."
|
|
| Author: | peregrinator | | Posted: | Apr 23, 2024 18:28 | | Subject: | Re: Complete orders and order feedback. | | Viewed: | 37 times | | Topic: | Suggestions | |
| In Suggestions, Ziegelmeister writes:
| | In Suggestions, The_Boyz_Bricks writes:
| | Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!
|
Maddening isn't it? I think 60% feedback ratio is status quo. I've
been looking at buyer feedbacks a lot lately and there are some people out there
with 2000+ who have never left feedback for anyone else.
|
Personally I find reminder to leave feedback emails to be very annoying.
|
| Author: | peregrinator | | Posted: | Apr 23, 2024 17:01 | | Subject: | Re: Help with Unidentified legs | | Viewed: | 43 times | | Topic: | Help | |
| In Help, UTLF writes:
| | I just looked through the Reddish Brown decorated minifigure legs list & these
legs don't show up, I'm assuming it's either a custom printed piece
or fake Lego as a whole
|
These look dark red to me.
|
| Author: | peregrinator | | Posted: | Apr 23, 2024 09:09 | | Subject: | Re: Adding sales Tax or other tax on invoices | | Viewed: | 26 times | | Topic: | Suggestions | |
| In Suggestions, pcthurman writes:
| | Thank you! I looked back at several pages of messages and found that only 1 of
10 stores actually include the (tax) line on the invoice which begs me to ask...
How come the tax line is not automatically included?
|
Because the manual invoicing system uses custom templates and pre-dates the collection
of sales tax, VAT, etc. by BrickLink.
|
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 15:59 | | Subject: | Re: 20 years!!!! | | Viewed: | 27 times | | Topic: | Off Topic | |
| In Off Topic, Tracyd writes:
| | In Off Topic, peregrinator writes:
| | In Off Topic, 1001bricks writes:
| | No: see my profile picture! It just makes your head the right color!
|
Clearly someone has been eating too much American-style mustard
|
Why is there a spotlight on it? Don't tell me it is the focal point of the
room.
|
It's on a shelf in a French grocery store in the "États-Unis" section
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 13:51 | | Subject: | Re: 20 years!!!! | | Viewed: | 30 times | | Topic: | Off Topic | |
| In Off Topic, 1001bricks writes:
| | No: see my profile picture! It just makes your head the right color!
|
Clearly someone has been eating too much American-style mustard
|
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 10:04 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 44 times | | Topic: | Problem Order | |
| In Problem Order, yorbrick writes:
| | If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
|
Isn't there an option to cancel the order when the NSS is completed?
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 10:03 | | Subject: | Re: tracking | | Viewed: | 23 times | | Topic: | Help | |
| In Help, GiGiFox writes:
| | Where can I find the tracking number on orders?
|
If the seller entered it, it would be on the order detail page. It might also
be in the "drive-thru" email if the seller sent one.
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 07:10 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 41 times | | Topic: | Problem Order | |
| In Problem Order, Mkwill96 writes:
| | I have not done an NSS before so I just hope completing the NSS won't mean
that on Bricklink I've marked or acknowledge that there not a problem anymore...
|
Ah, no, completing the NSS means that you can cancel the order and leave negative
feedback while the seller can't leave negative feedback for you (they can
try, but it will be removed). And 3 complete NSSs means the store is suspended.
|
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 06:21 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 40 times | | Topic: | Problem Order | |
| In Problem Order, Mkwill96 writes:
| | I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
|
If there are multiple orders then there should be multiple NSSs. I don't
see why you would not want to complete the NSS(s) to cancel the order(s), though,
if that's the only way your bank will proceed.
|
|
| Author: | peregrinator | | Posted: | Apr 21, 2024 08:50 | | Subject: | Re: Plz | | Viewed: | 40 times | | Topic: | Help | |
| In Help, 07424clarke writes:
| | Where do I start on here as I have a lot of bricks and set that I wish to see
'll
|
First thing: buy from another seller to get positive feedback (all feedback is
transactional on BrickLink). Once you have a positive feedback you can convert
your account to a seller account.
Then you'll be asked to submit documents for verification.
|
|
| Author: | peregrinator | | Posted: | Apr 21, 2024 06:33 | | Subject: | Re: Need Help | | Viewed: | 36 times | | Topic: | Catalog Identification | |
| In Catalog Identification, popsicle writes:
| | Side note: I've always found the cataloging of "stickered parts"
somewhat iffy. They're technically assemblies, after all, not be sold as
new. I do understand however, the need for space in the catalog for such.
|
That's probably the way to go but would require cataloguing each individual
sticker on a sheet, so each sticker sheet would become a sub-set? And just imagine
coming up with item numbers.
| | There was a time I pondered selling stickered-parts in bulk, and as we deal only
new, I thought to give the buyer the part (new) and that portion of the sticker
for the buyer to assemble for themself. I thought again and didn't
|
I know there are sellers that do this - part plus sticker.
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
|
