| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jennnifer  | | Posted: | May 25, 2020 22:11 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 40 times | | Topic: | Suggestions | |
| In Suggestions, tEoS writes:
| | I have never seen a feedback, as long as, your most recent neutral. I thought
we were limited to 80 or so characters?
|
Wow! You can write a whole novel apparently. I just tried and was still limited
to 80. Maybe it was edited?
Jen
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| Author: | jennnifer | | Posted: | May 25, 2020 21:05 | | Subject: | Re: Comments during instant Checkout | | Viewed: | 41 times | | Topic: | Suggestions | |
| In Suggestions, BHamBricks writes:
| | I recently decided to add instant checkout to my store. I received my first
ever neutral feedback because I didn't include a note as requested in the
buyer's comment section. My suggestion is to add the buyer's comments
section on the sellers invoice (like it always has been on the invoice when an
invoice was requested). There is no buyer's comments section on the email
I receive notifying me that an order has been placed. In this instance, this
caused an unpleasant experience for the buyer.
|
Please excuse my ignorance, but where are comments left during Instant Checkout
viewable to sellers? I am wary of this system still and info like this makes
me even more uncertain.
thanks!
Jen
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| Author: | jennnifer | | Posted: | May 25, 2020 11:22 | | Subject: | Re: Category Definitions - Update | | Viewed: | 32 times | | Topic: | Catalog | |
| In Catalog, StormChaser writes:
| | In Catalog, StormChaser writes:
| | As part of the larger roadmap project of updating catalog guidelines, we anticipate
making this page official on or before June 1st, 2020:
|
This morning I had two different people ask via PM that we delay implementing
these new definitions for item types and categories so that we could discuss
them further.
I see three paths we could take from here:
1. Make these official in one week from today, but not move anything yet.
Instead, only move things as part of projects on the roadmap.
2. Make these official and immediately begin allowing limited movements
of item types and categories as necessary.
3. Delay making these definitions official.
My thought is that these definitions will not be perfect. They must be field-tested
and will change over time as flaws are discovered. They have been delayed for
20 years and I'm not overly thrilled about further delays.
But I also understand that the last few months have been an exceptionally busy
time for sellers, so many sellers simply haven't had time to consider or
comment on the definitions.
So my preference is for the first option from the list above. What's yours?
|
Thanks for being so responsive about this issue! I am comfortable with Option
1 as it keeps things moving forward and respects the work that has already been
done. And, I would be very relieved to know that parts won't be moving around
yet without further time (and maybe discussion.)
Keep up the great work,
Jen
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| Author: | jennnifer | | Posted: | May 25, 2020 11:17 | | Subject: | Re: Why are these Hinges? | | Viewed: | 39 times | | Topic: | Catalog | |
| Here is another Hinge category pickle:
[p=x277]
* | | 47973 Hinge 1 x 3 with Two Pins, Locking 1 Finger - Round Pin Holes
Parts: Hinge |
|
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| Author: | jennnifer | | Posted: | May 17, 2020 11:24 | | Subject: | Re: System Updates & Keeping People Informed | | Viewed: | 57 times | | Topic: | Suggestions | |
| In Suggestions, stevetq2 writes:
| |
Please keep us all better informed so we can service our customers properly and
support you all at BrickLink to continue to proved an otherwise great site.
I would appreciate a constructive response from admin to this message
Thanks
|
I realize that this doesn't cover all the points in your suggestion but here
is the most recent response from Admin about this issue:
https://www.bricklink.com/message.asp?ID=1197156
It is quite a bit more than we have received in the recent past, so I am hopeful
that more positive and constructive changes are on the way. I do also hope they
develop a communication system to let us know of upcoming changes.
Take care,
Jen
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| Author: | jennnifer | | Posted: | May 9, 2020 09:06 | | Subject: | Re: Order Received Settings | | Viewed: | 40 times | | Topic: | Suggestions | |
| In Suggestions, mike1burns writes:
| | I don't know the proper place to post this but I have a question about order
received settings.
I see 12 ways to sort items but not really any that sort by item number. I would
like
Condition - Category - Item Number - Color Name
Do most sellers sort by category than number? It seems like that makes most
sense. It would be nice then, if orders could be sorted that same way.
Thanks
|
Sorting by item number is a difficult issue with this site. They are a combination
of letters and numbers and won't give you consistent results.
Jen
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| Author: | jennnifer | | Posted: | May 7, 2020 12:28 | | Subject: | Re: Items missing from Inventory after been added | | Viewed: | 29 times | | Topic: | Inventories | |
| In Inventories, Superbar writes:
| | Hi all,
I know I definitely added some particular items to my inventory some days ago
but now they seem to be missing?! Is it possible that if someone adds them to
their cart they are removed from my inventory even if they didn't buy them?
and is there any way to check this?
Kind regards
Bar
|
No, there is no way to check your inventory history. But you can look in your
stockrooms. Aso, the most common errors occur I believe when updating items on
the My Inventory pages, hitting Submit Changes and then having the site time
out on your request. (Or on the final page of the Add Items dialog.) Check and
double check your work.
Good luck,
Jen
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| Author: | jennnifer | | Posted: | Apr 15, 2020 10:17 | | Subject: | Inventory Change Request for Set 8093-1 | | Viewed: | 28 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Change 2 Part Light Bluish Gray {3794 Plate, Modified 1 x 2 with 1 Stud, Jumper (Undetermined Bottom Type) to 3794a Plate, Modified 1 x 2 with 1 Stud without Groove (Jumper)}
Comments from Submitter:
Confirmed in the set in my personal collection.
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| Author: | jennnifer | | Posted: | Apr 15, 2020 10:03 | | Subject: | Inventory Change Request for Set 8093-1 | | Viewed: | 27 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Change 2 Part Black {44302 Hinge Plate 1 x 2 Locking with 2 Fingers on End (Undetermined Type) to 44302a Hinge Plate 1 x 2 Locking with 2 Fingers on End with Bottom Groove}
Comments from Submitter:
Confirmed in the set in my personal collection.
|
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| Author: | jennnifer | | Posted: | Apr 11, 2020 15:11 | | Subject: | Re: 3830c01 Hinge Brick 1 x 4 marked for deletion | | Viewed: | 65 times | | Topic: | Catalog | |
| In Catalog, Autour writes:
| | Hi,
The reason why 3830c01 Hinge Brick 1 x 4 Swivel is marked for deletion is not
justified IMHO ("it sets a precedent for adding dozens of unnecessary combinations
of hinges").
I don't think anyone has the intention to create colour-combinations for
these two parts combined.
Most sellers just want to sell the two parts together to avoid unequal (worthless)
quantities of the underlying parts.
So can this decision be undone please so that new items can be listed?
Best regards,
Kris - Autour des Briques
|
The no precedent excuse does not hold water. There is a whole gamut of 3937 assemblies
listed in the catalog. Like Stormchaser stated and is trying to overcome: things
happen here on the whim of a single Admin. This particular case is an example
of an illogical decision.
Jen
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