| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | rob.ulm  | | Posted: | Dec 13, 2020 09:49 | | Subject: | Re: USPS struggles & NSS | | Viewed: | 32 times | | Topic: | Suggestions | |
| In Suggestions, LordSkylark writes:
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After 7 days of the order entering the system, the seller is able to file a "Missing
Mail" request search online with the post office. I personally do this after
the item has not had any tracking updates for 7 days. I'm not sure if this
actually helps or not, but usually within a day or two of filing the item is
back moving again.
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Thanks, this is really helpful!
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| Author: | rob.ulm | | Posted: | Dec 13, 2020 01:30 | | Subject: | Re: USPS struggles & NSS | | Viewed: | 38 times | | Topic: | Suggestions | |
| In Suggestions, Ctbyrne writes:
| | I'm sure I'm not alone in getting hit with plenty of NSS claims because
USPS is taking too long to deliver packages. Once the mail carrier takes the
package, there's nothing I can do about how long they take to deliver it
to the buyer. I know that buyers need their protection too, but too many stores
are going to be shut down because of the impatience of buyers. Maybe during these
trying times for USPS, the ability to file NSS be pushed back a certain amount
of time? As far as I know now, you can file it immediately after placing the
order. Maybe something like 2 weeks after the order is placed before you can
file an NSS. I would think that most if not all sellers would have long since
shipped the package out within 2 weeks. The lag time on my store is about 4 days,
but never have I taken 2 weeks to ship out a package.
Chris
Bricks on the Dollar
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Speaking as a *patient* buyer, I'm interested in hearing from sellers if
there's actually anything you're able to do in terms of dealing with
USPS/trying to track down packages. I'm waiting on an order for three weeks
now with tracking indicating that it's been hung up at the last "stop" for
two weeks.
I have no intention of claiming NSS - the seller obviously shipped it and this
is 100% on the post office - I'm just wondering if it's even worth bothering
the seller or if there's no value in even doing that. I'm legitimately
interested in the seller perspective on this.
In September/October I had a package straight up lost (package was never scanned
and never arrived, seller refunded) and another than took six weeks to arrive.
I took a break for a little bit but came back because I had an expiring coupon
to use. I would never blame a seller for stuff out of their control but the unfortunate
consequence is I've just stopped buying from anyone (not just Bricklink,
other small businesses as well). Also, I had toyed with the idea of starting
to sell some of my spare parts, but that's on the shelf until the post office
can sort itself out.
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| Author: | rob.ulm | | Posted: | Oct 18, 2019 00:11 | | Subject: | Inventory Change Request for Set 6380-1 | | Viewed: | 29 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Change 1 Part Green {2435 Plant, Tree Pine Small 2 x 2 x 4 to 3471 Plant, Tree Pine Large 4 x 4 x 6 2/3}
Comments from Submitter:
This set has a large tree, not a small tree.
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