| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Legopapa  | | Posted: | Mar 30, 2024 23:02 | | Subject: | Re: EU Right of Withdrawal/Selling fee | | Viewed: | 49 times | | Topic: | Help | |
| In Help, 1001bricks writes:
| | In Help, Legopapa writes:
| | Hello,
| | | | In Germany, but also in Europe, we have the so-called "right of withdrawal".
This also applies to all commercial dealers in Germany who sell on Bricklink.
|
|
This also happened to me as the seller. The buyer sent back the order without
any reason and was refunded by me in his original payment method, so in the end
the order never took place
(cancelled from bookkeeping).
What happens with the selling fees for this order, especially $XXX or $XXXX orders?
|
If you Cancelled it (IBAN...) or Refunded it then cancelled it (PayPal, Stripe...)
then no problem, fees has been deducted for your next fees.
In short, no fees.
|
I meant the Bricklink selling fee for this order, not the payment fees!
Do I have to pay a selling fee to Bricklink for an order witch took never place
in the end?
|
 |
| Author: | Legopapa | | Posted: | Mar 30, 2024 22:18 | | Subject: | Re: EU Right of Withdrawal/Selling fee | | Viewed: | 63 times | | Topic: | Help | |
| Hello,
| | | | In Germany, but also in Europe, we have the so-called "right of withdrawal".
This also applies to all commercial dealers in Germany who sell on Bricklink.
|
|
This also happened to me as the seller. The buyer sent back the order without
any reason and was refunded by me in his original payment method, so in the end
the order never took place
(cancelled from bookkeeping).
What happens with the selling fees for this order, especially $XXX or $XXXX orders?
How can I correct it in my orders received page?
Legopapa
|
| Author: | Legopapa | | Posted: | Feb 2, 2024 05:22 | | Subject: | Re: Comment from seller missing from invoices | | Viewed: | 35 times | | Topic: | Technical Issues | |
| Same here, comments from seller are missing when sending invoices.
Legopapa
|
| Author: | Legopapa | | Posted: | May 31, 2023 05:04 | | Subject: | Crazy Bricklinksystem | | Viewed: | 269 times | | Topic: | Selling | |
| I woke up this morning and saw my selling privileges were revoked and store suspended
(preventive action) without any information or message, no complaints or visible
issues so far. I contacted the Bricklink customer support immediately, but no
answer so far.
Is this the right way to close a store immediately without giving them the possibility
to act on any reason/issue/complaint or whatever else?
My apologises but I have no understanding for this measure.
Hope the customer support will answer soon.
Legopapa
|
| Author: | Legopapa | | Posted: | Nov 15, 2022 23:33 | | Subject: | BL-errors, unable to send invoices | | Viewed: | 50 times | | Topic: | Technical Issues | |
| When I want send invoices, Log In comes up !!!
Legopapa
|
| Author: | Legopapa | | Posted: | Sep 1, 2022 11:15 | | Subject: | Re: B2B order inside EU - OSS | | Viewed: | 46 times | | Topic: | Help | |
| In Help, Stellar writes:
| | In Help, Legopapa writes:
| | Received an order from BG, buyer wants as B2B-order, orders shows BG-VAT 20%.
How is this to handle with the OSS-system ?
Thanks in advance
|
Just remove the tick checkbox on the VAT column and the prices will be changed
to without VAT
|
Thanks for the advice (worked), hope BL will not collect VAT on this order for
OSS.
Legopapa
|
| Author: | Legopapa | | Posted: | Sep 1, 2022 05:18 | | Subject: | B2B order inside EU - OSS | | Viewed: | 104 times | | Topic: | Help | |
| Received an order from BG, buyer wants as B2B-order, orders shows BG-VAT 20%.
How is this to handle with the OSS-system ?
Thanks in advance
|
| Author: | Legopapa | | Posted: | Aug 28, 2022 04:30 | | Subject: | Re: Shipping from Europe to South East Asia | | Viewed: | 41 times | | Topic: | Shipping | |
| In Shipping, Dinosaur writes:
| | How long does it take usually if it is shipped by surface mail?
I'm not sure how surface mail is actually shipped, but I am pretty sure that
it wasn't done by flight because when I bought from Europe and they shipped
by
flight I usually got it within 30 days in the worst case scenario. Now 50 days
already, does anyone know approximately how long will it take to ship from Europe
to South East Asia if it ISN'T done by flight?
|
Ist unterschiedlich, nichts genaues weiss man, kann je nach Verfügbarkeit schon
einmal 6-7 Wochen dauern.
|
|
| Author: | Legopapa | | Posted: | Jun 30, 2022 07:05 | | Subject: | Re: Versand ins Ausland über Warenpost Int. | | Viewed: | 76 times | | Topic: | LANG Deutsch | |
| Hier einmal mein Erfahrungsbericht mit der neuen Warenpost Int. per DHL:
Als ich davon hörte, habe ich mich Anfang Mai bei DHL neu registriert (vorher
Deutsche Post).
Ich erhielt umgehend einen Rückruf (dauert möglicherweise jetzt länger) von einem
DHL-Mitarbeiter und bekam per Email die Vertragsunterlagen mit Preisliste der
verschiedenen Tarifzonen zugesandt. Nach Zustimmung wurde umgehend ein neuer
Account freigesschaltet.
Die neue Software war erst einmal etwas gewöhnungsbedürftig, aber nach ein paar
Eingaben kein Problem mehr. Nach jeweils 10 Tagen erhielt ich eine Rechnung mit
allen aufgelisteten Sendungen und ausgewiesener USt. (sofern EU-Sendungen). Abgerechnet
wird jeweils auf volle 100 Gramm (Gewicht gibt man selbst ein bei der Onlinefrankierung,
möglichst Luftpolsterumschläge bis Grösse G7 verwenden, spart Gewicht), keine
Ahnung ob das Gewicht kontrolliert wird ??? Zollinhaltserklärung beim Versand
in Drittländer mit ausfüllen und ist dann beim Versandlabel direkt dabei.
Bis jetzt habe ich ca. 70 Sendungen weltweit verschickt und es gab noch kein
Problem, egal ob versichert (bei Premium Haken setzen) oder unversichert, auch
die Laufzeiten waren flott.
Man bekommt zwar jetzt keinen Einlieferungsbeleg mehr, kann die Sendungen aber
direkt in den Briefkasten werfen (erspart das Anstellen und Einscannen am Schalter).
Keine Ahnung wie das rechtlich bei Verlust geregelt ist ???
Wie schon gesagt hatte bisher keine Probleme, kann ich weiter empfehlen.
So, nun denkt daran, morgen (01.07.) ist Stichtag für die Registrierung im Verpackungsregister
(LUCID) für alle, egal ob privat oder geschäftlich, die Verpackungsmateriel (Umschläge,
Kartonagen ...) in Umlauf bringen (versenden)!
Gruss
Legopapa
|
|
| Author: | Legopapa | | Posted: | Jan 28, 2022 00:59 | | Subject: | Help needed for baseplate 32x32 (part 3811) | | Viewed: | 110 times | | Topic: | General | |
| Hello,
I have a problem with an Estonian buyer, who claimed that I sent him "Fake Lego"
baseplates 32x32 in tan.
Well, I am operating here for over 20 years and I never had/sold "Fake Lego".
I checked all my 32x32 baseplates and found out, that some have markings (Logo,
mold/ partnumber) on the back and some have nothing on the back. Also on some
baseplates (frontside) Lego Logos are not alined (slanted) on the dots (I think
from production/mold).
Can anyone confirm this or knows when Lego made a change in production.
Thanks for your help
Legopapa
|
|
|
|
)
)