| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | connectbrick  | | Posted: | Apr 23, 2024 01:35 | | Subject: | Re: Please could an admin help?! | | Viewed: | 54 times | | Topic: | Problem | |
| In Problem, Nubs_Select writes:
Thanks I have done. It's ridiculous though.
|
| Author: | connectbrick | | Posted: | Apr 22, 2024 16:48 | | Subject: | Please could an admin help?! | | Viewed: | 181 times | | Topic: | Problem | |
| It's been weeks now with open nss despite providing the details please could
someone help me get these removed?
I don't understand how the help desk can get so much worse after being taken
over by Lego.
I would really appreciate the assistance. I pay a lot every Month for bricklink
but the downgrade in service is very concerning.
|
| Author: | connectbrick | | Posted: | Apr 19, 2024 07:14 | | Subject: | Re: Help desk not responding | | Viewed: | 38 times | | Topic: | General | |
| In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
Can an admin please look at this.
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| Author: | connectbrick | | Posted: | Apr 16, 2024 06:53 | | Subject: | Help desk not responding | | Viewed: | 165 times | | Topic: | General | |
| How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
 |
| Author: | connectbrick | | Posted: | Jan 20, 2024 04:22 | | Subject: | Re: Help desk not responding | | Viewed: | 32 times | | Topic: | Problem Order | |
| In Problem Order, 1001bricks writes:
| | In Problem Order, bricksinbloom writes:
| | We had a parcel that the customer didn't go and collect so it was sent back
to us. The customer opened a nss and it's been refunded. We opened a case
to get the nss removed by the help desk about a month ago and still not heard
back and the nss is still showing on my account. Could someone please help?
|
I would open a ticket?
Simply wait, if it's not your third one, simply wait - they're overloaded.
|
I opened a ticket a month ago.
|
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| Author: | connectbrick | | Posted: | Jan 20, 2024 03:10 | | Subject: | Help desk not responding | | Viewed: | 92 times | | Topic: | Problem Order | |
| We had a parcel that the customer didn't go and collect so it was sent back
to us. The customer opened a nss and it's been refunded. We opened a case
to get the nss removed by the help desk about a month ago and still not heard
back and the nss is still showing on my account. Could someone please help?
|
| Author: | connectbrick | | Posted: | Jan 14, 2024 12:21 | | Subject: | 50% off most of our store | | Viewed: | 290 times | | Topic: | Sales | |
| | January is very difficult for most store owners. We are in a situation that we have staff who we have to keep in a job all year round so we have put a large sale on. Hopefully you will find something that you want no order is too small. We appreciate every order. We also aim for all orders to go out the same day. |
| Author: | connectbrick | | Posted: | Dec 15, 2023 13:57 | | Subject: | Re: Selling privileges revoked. | | Viewed: | 72 times | | Topic: | Problem | |
| In Problem, Admin_Russell writes:
| | In Problem, bricksinbloom writes:
| | I'm just wondering if someone could look at my store and reinstate it. I'm
away and missed my fees accidentally. They are now paid so looking to reopen
please. Thanks in advance 🙂
|
There you go. 
|
Thank you x
|
| Author: | connectbrick | | Posted: | Dec 15, 2023 13:30 | | Subject: | Selling privileges revoked. | | Viewed: | 243 times | | Topic: | Problem | |
| I'm just wondering if someone could look at my store and reinstate it. I'm
away and missed my fees accidentally. They are now paid so looking to reopen
please. Thanks in advance 🙂
|
| Author: | connectbrick | | Posted: | Nov 11, 2023 17:03 | | Subject: | Sale | | Viewed: | 39 times | | Topic: | Sales | |
| | There is currently a 35% sale off most items in store. |
|
| Author: | connectbrick | | Posted: | Sep 12, 2023 07:39 | | Subject: | Re: Free gift and mega draw | | Viewed: | 26 times | | Topic: | Sales | |
| In Sales, bricksinbloom writes:
| | 🔥 FREE GIFTS AND PRIZE AVAILABLE 🔥
👉 FREE BLACK PANTHER TO BE WON*
👉 FREE GIFT ON EVERY ORDER
That's right, every order placed over £10 from midday today, Monday 11th September until midnight on Friday 15th September will be entered into a draw to win a FREE 76215 Black Panther Set!
Not only that, but orders over £10 with 'gift' written in the order notes will receive a FREE gift too! The gifts will vary depending on the price of the order 😎
🧱 https://store.bricklink.com/bricksinbloom
*T&C's apply. Orders must be placed between 12:00 on September 11th and 23:59 on September 15th to be eligible. If the winner of the draw is outside of the UK, they will recieve a £150 coupon instead. Free gifts will only be given to those who add the word 'gift' to their order notes. PM for more information.
|
Very good odds atm
|
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| Author: | connectbrick | | Posted: | Sep 11, 2023 07:32 | | Subject: | Free gift and mega draw | | Viewed: | 87 times | | Topic: | Sales | |
| 🔥 FREE GIFTS AND PRIZE AVAILABLE 🔥
👉 FREE BLACK PANTHER TO BE WON*
👉 FREE GIFT ON EVERY ORDER
That's right, every order placed over £10 from midday today, Monday 11th September until midnight on Friday 15th September will be entered into a draw to win a FREE 76215 Black Panther Set!
Not only that, but orders over £10 with 'gift' written in the order notes will receive a FREE gift too! The gifts will vary depending on the price of the order 😎
🧱 https://store.bricklink.com/bricksinbloom
*T&C's apply. Orders must be placed between 12:00 on September 11th and 23:59 on September 15th to be eligible. If the winner of the draw is outside of the UK, they will recieve a £150 coupon instead. Free gifts will only be given to those who add the word 'gift' to their order notes. PM for more information.
|
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| Author: | connectbrick | | Posted: | Jul 24, 2023 05:03 | | Subject: | six month average | | Viewed: | 64 times | | Topic: | Sales | |
| | This week we have worked very hard to match all of our prices to 6 month average. we also have a sale atm so a lot of our prices are now below. |
|
| Author: | connectbrick | | Posted: | Jul 15, 2023 10:08 | | Subject: | Re: Selling privileges revoked. | | Viewed: | 74 times | | Topic: | General | |
| In General, Emporiosa writes:
| | In General, bricksinbloom writes:
| | I'm not sure how I let it happen but I missed the fee payment for this month
and it has resulted in selling privileges being revoked. I have now paid the
fee but it's still closed. Is anyone able to fix this? My staff rely on the
income as wages. I'm not sure if any admins work weekends but I would really
appreciate someone looking into it.
|
I believe the closure would be related to the previous month's bill (for
May). They allow 30 days + a grace period of an additional 10 days (which aligns
exactly to July 15 since that bill was issued June 5th).
Out of curiosity, is/was it showing you two alerts (one for May, and one for
June)? I wonder if the May alert goes away and is "overwritten" to only
show newest alert. If so, hopefully BL could ensure both are still showing, and
even alert that the previous is now overdue.
If it doesn't already happen, it would be beneficial for BrickLink to send
another reminder at the 30 day mark to warn sellers that they are in the "overdue"
grace period. I know many (especially bigger) sellers use other tools for order
management and aren't in the main store management window a lot of the time.
|
Please could an admin deal with this.
|
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| Author: | connectbrick | | Posted: | Jul 15, 2023 05:06 | | Subject: | Selling privileges revoked. | | Viewed: | 245 times | | Topic: | General | |
| I'm not sure how I let it happen but I missed the fee payment for this month
and it has resulted in selling privileges being revoked. I have now paid the
fee but it's still closed. Is anyone able to fix this? My staff rely on the
income as wages. I'm not sure if any admins work weekends but I would really
appreciate someone looking into it.
|
| Author: | connectbrick | | Posted: | Jul 7, 2023 16:10 | | Subject: | Free gift over £15 | | Viewed: | 35 times | | Topic: | Sales | |
| All orders over £15 not including postage gets a free gift 🎁
There is also a sale running.
Plus all orders over £100 will get 2 free gifts 😊
Postage is free in the uk for orders over £100
In Europe postage is free over £300
For the rest of the world postage is free over £500.
We hope you enjoy shopping with us. 😊
|
| Author: | connectbrick | | Posted: | Jun 18, 2023 08:16 | | Subject: | 25% off | | Viewed: | 43 times | | Topic: | Sales | |
| | People were sad that they missed the last one so we have a sale back on untill Tuesday morning. |
| Author: | connectbrick | | Posted: | Jun 13, 2023 11:49 | | Subject: | free gift | | Viewed: | 64 times | | Topic: | Sales | |
| | for the next 24 hours we have 25% off and a free gift for over £30 |
| Author: | connectbrick | | Posted: | Apr 5, 2023 05:50 | | Subject: | FREE GIFT | | Viewed: | 70 times | | Topic: | Sales | |
| Free Easter Bunny Build with any purchase online over £25 (excl. P&P)
Offer valid until Monday 10th April 2023. Please contact us for further details.
|
| Author: | connectbrick | | Posted: | Mar 2, 2023 23:59 | | Subject: | Free gift over £10 | | Viewed: | 43 times | | Topic: | Sales | |
| We have a 20% sale running until Monday at 11.59pm.
Any orders £10 or over (not including postage) will also receive a free Lego gift. 🎁
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