BrickLink Discussion Forum

In Technical Issues, Teup writes:

In Technical Issues, Stellar writes:

In Technical Issues, Teup writes:

In Technical Issues, peregrinator writes:

In Technical Issues, Teup writes:

I received a reply from a user that had multiple failed payment entries in my
list:

" I attempted to check out and purchase an item from your Bricklink store using
Stripe. However, it declined my card multiple times - I would guess due to it
being an international purchase. I ended up purchasing the item from another
Bricklink seller, so I don’t know whether Stripe would have allowed me to complete
the purchase if I had tried again after notifying my bank that it was an authorized
purchase."

Interesting - could well be the case that the card was declined due to its being
an international purchase, if that kind of purchase was out of the ordinary for
the buyer using that card.

I don't know the first thing about creditcards, but at least it would explain
why most of these cases I am seeing are non-EU buyers...

There is a setting on Stripe to decline the payment if the address doesn't
match excatly, I have that one disabled and I experience far less declined payment
and had no errors with those orders.

Interesting, could you tell me where? While I was trying to find it, another
failed payment came in...

The one of the postal code: https://dashboard.stripe.com/settings/radar/rules

Author:

randyf

Posted:

Jan 22, 2022 10:55

Subject:

Re: Minifig Category Tree: Split SW Ep. 4/5/6

Viewed:

38 times

Topic:

Catalog Requests

In Catalog Requests, Brickadeer writes:

Hi,

please split the category "Minifigures: Star Wars Episode 4/5/6" into three separate
categories:

Star Wars Episode 4
Star Wars Episode 5
Star Wars Episode 6

That's how it already works for episodes 1 - 3 and 7 - 9.

The category "Minifigures: Star Wars Episode 4/5/6" includes *by far* the biggest
selection of minifigures in the whole category tree (currently 499).

Since the whole point of separate categories is to increase the handibility of
the interface and thus to create a positive user experience, the current organization
is besides the point.

That becomes especially true if you look e.g. at the category "Pirates I", which
inculdes 4 sub-categories, which include a total of 22 minifigures. Thus, user
navigation becomes unnecessarily complicated by increasing the number of total
objects in the category tree.

That really doesn't make any sense at all.

Please. Look. Think. Change. Thanks!

Best regards,
Brickadeer

I was actually looking at this about two months ago due to some change requests.
My personal thinking was that Episode 1-3 and Episode 7-9 need to be combined
like Episode 4-6 instead of going the other way. In that scenario, it would be
easy for us admins to get it worked out, and it would cut down on the huge category
list that exists in the Star Wars area. But having to separate Episode 4-6 would
need a *lot* of help from a lot of other people besides the admins, because none
of us are Star Wars experts. This would include splitting up all sets, all minifigures,
all gear items, all books, etc., etc. The amount of work is huge. We obviously
won't be doing anything about this in any way without a lot of feedback from
the users, so don't expect to see anything happen in this area for some time.

Cheers,
Randy

Author:

Stellar

Posted:

Jan 22, 2022 10:50

Subject:

Re: We have a new Inventories Administrator!

Viewed:

61 times

Topic:

In Administrative, Admin_Russell writes:

Hello everybody,

We have appointed a new Inventories Administrator, member TakeAbrick!

https://www.bricklink.com/v3/member/community_experts.page

She comes to the Community Experts Program with high levels of catalog and inventories
experience. She is also a specialist in early LEGO items and has done extensive
work with the BrickLink system to upgrade the data we have for the 1960s and
1970s:

https://www.bricklink.com/catalogListOld.asp?pg=1&itemVerUserID=91173&catType=S&v=1

TakeAbricK has also been a well-known and successful seller for many years, a
Forum contributor, and great member of our BrickLink community:

https://store.bricklink.com/TakeAbricK?p=TakeAbricK#/shop?o={%22showHomeItems%22:1}

Please join me in welcoming her to our team. We are very pleased she is joining
us!

Congrats!

Author:

aboyer

Posted:

Jan 22, 2022 10:28

Subject:

Re: 6086 inventory list for grey 3004 wrong?

Viewed:

42 times

Topic:

In Help, 1974 writes:

In Help, Brickitty writes:

To be fair to dchamf, these old instructions are VERY difficult to follow

No, they are not. I had no problem building similar sets at age ten

I mean, there are 35 pictures of the castle in various stages of completion.
You just copy the pictures, easy peasy

Now, all the cool alt builds with ONE picture? There's a real challenge

And apparantly way too much for kids these days as TLG has totally dropped the
crazy idea that one could build something else with LEGO

But behold, there are someone out there doing a good deed :

https://www.backoftheboxbuilds.com/?s=6086

(There are NO LEGO sales on that site, in fact I think it drives a good deal
of traffic to BL)

Cheers,

Ole

Perhaps what was meant by that was: “… VERY difficult to follow, when factoring
in the poor quality of the scans available online.”

I struggled to build my Fire Breathing Fortress because the scan obliterated
the piece outlines in the middle of the castle.

Author:

dlaw1_lego

Posted:

Jan 22, 2022 09:51

Subject:

Re: Advanced search function not working

Viewed:

27 times

Topic:

In Help, SylvainLS writes:

[…]
The empty search page https://www.bricklink.com/searchAdvanced.asp ?
Or the results page after a search (and which search)?

Because everything works fine here.

try searching for custom items/ 'include only custom items ' or try to
search something using the 'search comments' function and you will see
the error message!

Author:

SylvainLS

Posted:

Jan 22, 2022 09:45

Subject:

Re: Advanced search function not working

Viewed:

24 times

Topic:

In Help, SylvainLS writes:

[…]
The empty search page https://www.bricklink.com/searchAdvanced.asp ?
Or the results page after a search (and which search)?

Because everything works fine here.

Author:

SylvainLS

Posted:

Jan 22, 2022 09:44

Subject:

Re: Advanced search function not working

Viewed:

27 times

Topic:

In Help, dlaw1_lego writes:

In Help, SylvainLS writes:

In Help, dlaw1_lego writes:

I keep getting this message
''The page cannot be displayed because an internal server error has occurred''
anyone know how to fix this?

Thanks in advance.

What page?

if you click the + symbol inside the search bar, this takes you to the advanced
search page

Sorry, I was too terse again. Let’s start over:

The empty search page https://www.bricklink.com/searchAdvanced.asp ?
Or the results page after a search (and which search)?

Author:

Prepster

Posted:

Jan 22, 2022 09:39

Subject:

Free Polybag with any order placed today 😀

Viewed:

70 times

Topic:

A Harry Potter Polybag 30420 free with any order placed today or tomorrow for
first 20 orders!

Author:

Yo_Yo_Flamingo

Posted:

Jan 22, 2022 09:34

Subject:

Set Weight- from open set?

Viewed:

38 times

Topic:

Catalog Requests

For:

Catalog Associate

Status:

Already Exists

I see that

8940-1 (Inv) Karzahni
373 Parts, 2007
Sets: BIONICLE: Warriors

does not have a weight listed in the catalog. I have an
open copy of that set that I could submit the weight for- is that something that
is allowed? It is highly unlikely for any users here to come across a sealed
copy of the set, and the difference in the original set's bags would be negligible,
but I want to make sure this isn't violating some rule.

Author:

jty684

Posted:

Jan 22, 2022 09:30

Subject:

70% off used parts! 10% off store wide!

Viewed:

62 times

Topic:

10% all new parts and sets!

70% off all used parts!

Series 22 and Star Wars minifigures in stock

Over 56,000 new pieces ready to go!

Orders will ship this afternoon.

https://store.bricklink.com/jty684&utm_content=globalnav#/shop

Author:

dlaw1_lego

Posted:

Jan 22, 2022 09:29

Subject:

Re: Advanced search function not working

Viewed:

28 times

Topic:

In Help, SylvainLS writes:

In Help, dlaw1_lego writes:

I keep getting this message
''The page cannot be displayed because an internal server error has occurred''
anyone know how to fix this?

Thanks in advance.

What page?

if you click the + symbol inside the search bar, this takes you to the advanced
search page

Author:

SylvainLS

Posted:

Jan 22, 2022 09:27

Subject:

Re: Advanced search function not working

Viewed:

20 times

Topic:

In Help, dlaw1_lego writes:

I keep getting this message
''The page cannot be displayed because an internal server error has occurred''
anyone know how to fix this?

Thanks in advance.

What page?

Author:

Teup

Posted:

Jan 22, 2022 09:21

Subject:

Re: Still a lot of cancelled payments......

Viewed:

31 times

Topic:

In Technical Issues, Stellar writes:

In Technical Issues, Teup writes:

In Technical Issues, peregrinator writes:

In Technical Issues, Teup writes:

Interesting - could well be the case that the card was declined due to its being
an international purchase, if that kind of purchase was out of the ordinary for
the buyer using that card.

I don't know the first thing about creditcards, but at least it would explain
why most of these cases I am seeing are non-EU buyers...

There is a setting on Stripe to decline the payment if the address doesn't
match excatly, I have that one disabled and I experience far less declined payment
and had no errors with those orders.

Interesting, could you tell me where? While I was trying to find it, another
failed payment came in...

Author:

dlaw1_lego

Posted:

Jan 22, 2022 09:11

Subject:

Advanced search function not working

Viewed:

69 times

Topic:

I keep getting this message
''The page cannot be displayed because an internal server error has occurred''
anyone know how to fix this?

Thanks in advance.

Author:

InsanityBeckonz

Posted:

Jan 22, 2022 09:01

Subject:

Inventory Change Request for Set 70640-1

Viewed:

17 times

Topic:

Inventories Requests (Entry)

Status:

Open

Please make changes to the following inventory:

70640-1 (Inv) S.O.G. Headquarters
502 Parts, 5 Minifigures, 2018
Sets: NINJAGO: Sons of Garmadon

* Add 1 Part 2431pb757 White Tile 1 x 4 with Dark Pink Ticket and Blue Ninjago Logogram 'TICKETS' Pattern (Sticker) - Set 70640 (Counterpart)
* Add 1 Part 85984pb342 Light Bluish Gray Slope 30 1 x 2 x 2/3 with Keypad, Blue and Red Buttons, and Card Reader Pattern (Sticker) - Set 70640 (Counterpart)
* Add 1 Part 2431pb758 White Tile 1 x 4 with Gold Cup and Ninjago Logogram 'T H E' in Black Squares Pattern (Sticker) - Set 70640 (Counterpart)
* Add 1 Part 87079pb1079 White Tile 2 x 4 with Black, Red, and Blue Train Routes Map and Ninjago Logogram 'TRAIN' Pattern (Sticker) - Set 70640 (Counterpart)
* Add 1 Part 60602pb13 Light Bluish Gray Glass for Window 1 x 2 x 3 with Blue Buttons, Black Arrow, and Dark Pink Ticket on White Circle Pattern (Sticker) - Set 70640 (Counterpart)

Author:

Stellar

Posted:

Jan 22, 2022 08:51

Subject:

Re: Still a lot of cancelled payments......

Viewed:

33 times

Topic:

In Technical Issues, Teup writes:

In Technical Issues, peregrinator writes:

In Technical Issues, Teup writes:

Interesting - could well be the case that the card was declined due to its being
an international purchase, if that kind of purchase was out of the ordinary for
the buyer using that card.

I don't know the first thing about creditcards, but at least it would explain
why most of these cases I am seeing are non-EU buyers...

There is a setting on Stripe to decline the payment if the address doesn't
match excatly, I have that one disabled and I experience far less declined payment
and had no errors with those orders.

Author:

oasis

Posted:

Jan 22, 2022 08:42

Subject:

Re: BL charging sellers tax on purchases in US

Viewed:

49 times

Topic:

Selling

thanks, guys.. yesterday when I tried any date earlier than August, I got a big
red bar saying"no matching data".. today it's working

In Selling, peregrinator writes:

In Selling, oasis writes:

In Selling, SylvainLS writes:

They are not shown on the Order Placed page but they are downloadable:
https://www.bricklink.com/orderExcel.asp?orderType=placed

no, you can't get full-year data from there, despite BL telling us, forever,
that you could.

You can't get detail information (e.g. what items you ordered), but you can
definitely get totals - simply change the date range under "Include only orders
from:"

Author:

connectbrick

Posted:

Jan 22, 2022 08:21

Subject:

Sale and gift

Viewed:

66 times

Topic:

For today only we are having a 20% off sale on our stores and also every order over £20 will get a free Sebastian figure (just write gift in the comments on your order to be eligible)
Also any order over £50 will get a suprise free gift and a Sebastian. (Write gift again to be eligible)

Store.bricklink.com/bricksinbloom

Author:

cosmicray

Posted:

Jan 22, 2022 07:40

Subject:

Re: Member Bronsonschenkel

Viewed:

74 times

Topic:

Problem

In Problem, cosmicray writes:

If you have received an order from this member, validate the address with the
USPS page before printing postage. The address I was given is totally invalid.

PayPal did not check or validate it. Pirate Ship did not check or validate it.
Only after the label was printed did I notice that the zip was missing the +4,
so I checked with USPS and with search engine. Both were unable to find the street,
much less the address.

I am not out the PP fee, and I have to wait (up to 30 days) for the postage to
be refunded.

Nita Rae

Four days in, and the member has not acknowledged or replied to my Contact.

One of the discoveries, that fell out of this situation, is that Pirate Ship
will cue you (although subtly) if it cannot get a good lock on the address entered.
When you are configuring to ship a single label, enter all the information, and
then click "Get Rates". Up at the upper-left, you will see the buyer's name
(in bold) with the address information beneath it. If the zip code appears as
a 5 digit number, then there may be a problem. If you see a zip+4, then it is
likely to be a known address. This is a quick check, and requires no additional
effort.

Nita Rae

Author:

Teup

Posted:

Jan 22, 2022 07:37

Subject:

Re: Coupon bug

Viewed:

24 times

Topic:

In Technical Issues, Teup writes:

I reported this before, but oh well. The "exclude items on sale" option in coupons
is bugged. It doesn't only exclude items with a reduced sale price, but also
the ones that have an increased price by using a negative sale amount. Negative
sales are not visible to the buyer, so buyers don't understand what is going
on. They think they will get e.g. 10% discount because the coupon says so, but
if 90% of the items in their basket actually have a negative sale amount, their
discount is only 1%. This is really misleading.

Please fix this by making the "exclude items on sale" option still include the
items with a negative sale amount. Thanks!

This is still not fixed, why doesn't Bricklink ever solve any of the bugs
that I report, even though I post them on the forum and send them to tech support?

(Bricklink's empty cockpit is one thing, but where's the cabin crew?

)

Author:

elias3

Posted:

Jan 22, 2022 07:29

Subject:

Re: We have a new Inventories Administrator!

Viewed:

39 times

Topic:

In Administrative, Admin_Russell writes:

Congrats Diana!

Gefeliciteerd 👍😉

Stefaan

Author:

peregrinator

Posted:

Jan 22, 2022 06:53

Subject:

Re: Strange wheel, ID please?

Viewed:

39 times

Topic:

In Catalog Identification, stearns writes:

That looks about right, thanks a lot! (The tire is too big to be a 132, I think
it's the one that belongs on that wheel - since the base has no part inventory,
I guess it can not be disassembled [without breaking it]?)

Yes, that's probably why your wheel is broken - I think it is normally glued
to the metal axle.

Author:

Akir

Posted:

Jan 22, 2022 06:47

Subject:

Re: Strange wheel, ID please?

Viewed:

36 times

Topic:

In Catalog Identification, peregrinator writes:

In Catalog Identification, stearns writes:

Hey all,
I just stumbled over a wheel I can't find in the catalogue, and for the first
time even google lens seems stumped. Can anyone id this for me? It says "LEGO",
so it's probably genuine; the gap on the axle holder is damage, not by design,
so it's probably not sellable, but I'd still like to know where it comes
from.
Thanks,
Patrick

Right, forgot to add the measurements: it's 31x10mm.

I believe the hub is from here:

dupbaseold Duplo Car Base 4 x 8 x 1/3 with Closed Hitch End
Parts: DUPLO, Vehicle

while the tire looks like either

132old Tire Smooth - Small Solid
Parts: Wheel, Tire & Tread

132teeth Tire Smooth - Small Solid with Teeth
Parts: Wheel, Tire & Tread

Author:

peregrinator

Posted:

Jan 22, 2022 06:36

Subject:

Re: Strange wheel, ID please?

Viewed:

50 times

Topic:

In Catalog Identification, stearns writes:

Right, forgot to add the measurements: it's 31x10mm.

I believe the hub is from here:

dupbaseold Duplo Car Base 4 x 8 x 1/3 with Closed Hitch End
Parts: DUPLO, Vehicle

while the tire looks like either

132old Tire Smooth - Small Solid
Parts: Wheel, Tire & Tread

132teeth Tire Smooth - Small Solid with Teeth
Parts: Wheel, Tire & Tread

Author:

Akir

Posted:

Jan 22, 2022 06:18

Subject:

Re: Strange wheel, ID please?

Viewed:

35 times

Topic:

In Catalog Identification, stearns writes:

Right, forgot to add the measurements: it's 31x10mm.

Author:

Akir

Posted:

Jan 22, 2022 06:16

Subject:

Strange wheel, ID please?

Viewed:

112 times

Topic:

Author:

Akir

Posted:

Jan 22, 2022 06:12

Subject:

Maxifigure or Homemaker?

Viewed:

100 times

Topic:

Catalog Requests

For:

Catalog Associate

Status:

Completed

Hey all,
I recently looked for

792c03 (Inv) Arm Holder Brick 2 x 2 with Round Top Hole with Arms (792 / 793 / 795) (Homemaker Figure / Maxifigure Torso Assembly)
Parts: Arm

and suggested adding "Maxifigure torso assembly" to the name, since that's
what I know it as; the term "maxifigure" I took from the hand:

3614a Plate, Round 1 x 1 with Tow Ball with Round Hole (Homemaker Figure / Maxifigure Hand)
Parts: Plate, Round

3614b Plate, Round 1 x 1 with Tow Ball with Hexagon Shaped Hole (Homemaker Figure / Maxifigure Hand)
Parts: Plate, Round

But the term implemented was "Homemaker" instead of "Maxifigure". So I wonder:
Is "Maxifigure" wrong? Shouldn't the name of the hand then be changed as
well?
And what about the arm?

3613 Arm Piece with Tow Ball Socket, 3 Fingers
Parts: Arm

I'd fill in catalogue suggestions myself, but I don't want to cause more
mess by mistake...
Cheers,
Patrick

Author:

mezoberenybrick

Posted:

Jan 22, 2022 06:10

Subject:

-20% SALE OF PARTS!!

Viewed:

35 times

Topic:

-20% SALE OF PARTS!!

Author:

TakeAbricK

Posted:

Jan 22, 2022 05:53

Subject:

Re: Inventory Change Request for Set 850-1

Viewed:

22 times

Topic:

Inventories Requests

In Inventories Requests, FReaKaNDeLL writes:

Please make changes to the following inventory:

850-1 (Inv) Fork Lift
207 Parts, 1977
Sets: Technic: Expert Builder

* Change {6 to 7} Part Yellow 3710 Plate 1 x 4

Alternate 99 (in combination with part 3034) shows a quantity of 7 already.
There are two different versions.

Author:

1974

Posted:

Jan 22, 2022 05:48

Subject:

Re: 6086 inventory list for grey 3004 wrong?

Viewed:

40 times

Topic:

In Help, Brickitty writes:

To be fair to dchamf, these old instructions are VERY difficult to follow

And apparantly way too much for kids these days as TLG has totally dropped the
crazy idea that one could build something else with LEGO

Author:

TakeAbricK

Posted:

Jan 22, 2022 05:46

Subject:

Re: Inventory Change Request for Set 60256-1

Viewed:

14 times

Topic:

Inventories Requests

In Inventories Requests, AshleyJames writes:

Please make changes to the following inventory:

60256-1 (Inv) Racing Cars
180 Parts, 2 Minifigures, 2020
Sets: Town: City: Race

* Add 1 Part 87544pb081 Dark Blue Panel 1 x 2 x 3 with Side Supports - Hollow Studs with Yellow Number 29, Octan Logo and 'Octan E' Pattern (Sticker) - Set 60256 (Counterpart)

Comments from Submitter:
60256stk01 - Sticker #2

Shouldn't that be 2 of the same panels with the same sticker?

Author:

AshleyJames

Posted:

Jan 22, 2022 05:17

Subject:

Inventory Change Request for Set 60256-1

Viewed:

23 times

Topic:

Inventories Requests (Entry)

Status:

Open

Please make changes to the following inventory:

60256-1 (Inv) Racing Cars
180 Parts, 2 Minifigures, 2020
Sets: Town: City: Race

Author:

FReaKaNDeLL

Posted:

Jan 22, 2022 05:14

Subject:

Inventory Change Request for Set 850-1

Viewed:

24 times

Topic:

Inventories Requests (Entry)

Status:

Open

Please make changes to the following inventory:

850-1 (Inv) Fork Lift
207 Parts, 1977
Sets: Technic: Expert Builder

* Change {6 to 7} Part Yellow 3710 Plate 1 x 4

Author:

SylvainLS

Posted:

Jan 22, 2022 04:39

Subject:

Re: We have a new Inventories Administrator!

Viewed:

55 times

Topic:

In Administrative, Admin_Russell writes:

[…]
Please join me in welcoming her to our team. We are very pleased she is joining
us!

Congrats Diana!

Author:

Teup

Posted:

Jan 22, 2022 04:37

Subject:

Re: Is this a scam attempt or an Extorsion?

Viewed:

128 times

Topic:

Problem Order

In Problem Order, magical_writer writes:

In Problem Order, SezaR writes:

I have a situation with a buyer and I think other sellers may want to know this
and stoplist him.
I also guess the buyer could already be in my stoplist and this is his second
account. I have many buyers on my stoplist and cannot check this easily.

He has zero feedback and ordered the set

7750-1 (Inv) Steam Engine
254 Parts, 2 Minifigures, 1980
Sets: Train: 12V

for price $469.99 USD. This is the lowest price for this set on BL.
Shipping costs (from Canada to USA): $19.74 USD
From the get-go, I had a feeling something was not right for this order so I
took many photos (I don't take photos in general). I only upload one photo
here (the bag in which the wheels were included).
After he received the order, he wrote me that one wheel was broken

4180c05 (Inv) Brick, Modified 2 x 4 with Red Wheels, Train Spoked Large (29mm D.) and Red Pins (4180 / wheel4 / 2344)
Parts: Wheel

and that he bought the part from Ebay (from a seller in Germany) and requested
me to refund $35.53 USD (shipping and tax included)!! He attached two photos
(see the second and third photo attached here)
Note that I sell this part for $19.89 and based on his photo, only the pin and
wheel-holder was broken and their value is $1-2 USD.
As I sell big sets, about 100 times customers claimed something was missing or
broken and I always believed them and fixed the issue but in this case, I certainly
don't believe the wheel in his photo was the one I sold him. This wheel does
not break so easily, specially if it is inside a bag together with many other
parts and the Lego was wrapped with bubble mailers too and was packaged inside
a small box. (I pack sets in small boxes because larger boxes tend to get crushed
specially if they are not full)
If you have had these train wheels, you know that they are not likely to break.
How come the pin of the wheel is broken inside the package but the wheel

wheel4 Train Wheel Spoked Large (29mm D.) with FreeStyle Pin Hole
Parts: Wheel

is intact?!

So the buyer decided that since something was missing, he could just go ahead
and buy the part from elsewhere for whatever price and the seller did not need
to know and agrees this but had to refund the buyer for all the costs of his
purchase!(what?) What company agrees to refund this way?! Amazon, Lego.com, playmobile,
Samsung, BMV,...?
Based on his logic, what if 4 parts where missing or broken? Then would he
assume the seller is supposed to refund like $100 USD?!

I certainly don't believe he actually bought or or maybe he simply wanted
to buy and have an extra wheel.

I had checked the parts twice before shipping and the wheels were ok. I wrote
him back that the parts were ok when I shipped them and I have photos but I can
sent him replacement for the broken pin and wheel-holder.

This time, he replied me that the box was delivered damaged because there
were not enough packaging material and he does not want the replacement parts
and he will leave an appropriate feedback.

The money is not that important but I did not refund him because this is not
correct and I do not believe any of his words. I just consider this as an attempt
for scam and will never comply to this.

I replied that my packages were never arrived so damaged in a way that one part
was broken but in any case, the package was fully insured and if he sends
me photo of damaged package, I can file a claim for partial refund from the shipping
company (UPS mail innovation) and that they always check with their own photos
and notes of postmen to make sure the claim is legitimate and would eventually
issue a refund.

No more message from him, so he does not want the replacement parts, he does
not want to send me photo of the damaged package (guess why) and now, he left
me my first negative.

"Paid $540 USD for train shipped in a flimsy box w/no cushioni. Had broken
part."

By the way, the price of set was $469.99 USD and the total with shipping and
tax was $521.56 USD and not $540 USD.

I reply to this thread and add our correspondences.

I spend thousands of dollars a year on eBay and other collector sites buying
and selling on eBay and when someone orders an expensive item like this one and
when someone spends $540 (includes customs tax)you don't ship their item
in a flimsy beat up amazon box that it barely fits in with no cushioning to protect
it. This was a gift for my son who had to wait weeks for it to arrive and was
upset that it was broken so I ordered the same wheel from eBay when a seller
is careless in sending something the right way the 1st time I'm not going
to wait weeks in hopes that they might actually send a replacement part. The
bottom line is if you took a bit of care in wrapping up the item and didn't
have an attitude about it and make threats to me about getting sellers to blacklist
me here on Bricklink you wouldn't have gotten negative feedback. You have
a bad attitude and a fusing me of trying to extort or scam for m you for 30 something
dollars is an absolute joke and an insult. Just because I am new to Bricklink
doesn't make me a bad person. I do not tolerate ignorance for m anyone, especially
from rude people like you. This was my 1st purchase here and will be my last
thanks to you and your ignorance.

So why didn't you simply send pictures? Every single time a buyer of mine
had a problem with something in the order, they attached pictures. Surely everyone
has a smartphone nowadays? Everyone knows a picture says more than a 1000 words.

Author:

Teup

Posted:

Jan 22, 2022 04:31

Subject:

Re: We have a new Inventories Administrator!

Viewed:

51 times

Topic:

In Administrative, Admin_Russell writes:

Gefeliciteerd Diana!

Author:

beaverbrick

Posted:

Jan 22, 2022 04:19

Subject:

Re: Need Help IDing Part

Viewed:

37 times

Topic:

In Help, Xina writes:

I've poured through the catalog but I can't find a particular part.
Apparently I just don't know the right words to find it. Perhaps someone
here knows the name and can help me out.

It looks like a fez with straight sides and a 1L bar on top instead of a stud.

They're not duplo, scala, or fake LEGO. We don't own any of those.
They're white.

They came with a set but I can't remember which one.

I sincerely appreciate the help!

20482 Tile, Round 1 x 1 with Bar and Pin Holder
Parts: Tile, Round

Author:

TakeAbricK

Posted:

Jan 22, 2022 03:33

Subject:

Re: We have a new Inventories Administrator!

Viewed:

66 times

Topic:

In Administrative, Admin_Russell writes:

Thank you all.
I will do my very best as Inventories Administrator.

Diana

Author:

TakeAbricK

Posted:

Jan 22, 2022 03:30

Subject:

Re: We have a new Inventories Administrator!

Viewed:

76 times

Topic:

In Administrative, legoman77 writes:

In Administrative, Admin_Russell writes:

An excellent choice and a very good and honest person. When I first started
selling I did a small refund to her and I refunded the whole $300+ order. I
was not used to selling (never sell, only buy.) She told me about it and resent
the payment. Not a whole bunch of people would have done that.
A definite asset to Bricklink and a great person to have as an admin for the
inventory.
John P

Thank you John P. I remember that refund

I bought a lot of vintage sets from you back in 2010-2011.
Those good old days !

Diana

Author:

SezaR

Posted:

Jan 22, 2022 03:28

Subject:

Re: Sales tax refund

Viewed:

41 times

Topic:

In General, mach1baby writes:

In General, SezaR writes:

In General, mach1baby writes:

So I’m sure this may have been addressed, I just don’t have the strength to surf
posts. But we refunded a customer partially on his order, we couldn’t find an
item. Done no biggie, his legitimate question is how do I get sales tax refunded?
Fair question. We refunded through the order, not PayPal. Since Bricklink is
collecting sales tax on our behalf. Aren’t they responsible for refunding any
partial refunds as well, the buyer equated to 10.95 due back. We as sellers,
in my opinion shouldn’t be held responsible for that if said entity is collecting
on our behalf. Without even knowing what that particular persons sales tax is,
as city, state, counties, all have different sales tax structures. Or does the
buyer get it back from Bricklink just not at the same time we issue the partial
refund.
I help desk messaged, but we all know how far that goes here.

Scott

One could thing you can do is that you request to remove that part(s) from the
order and the buyer has to approve this.
https://www.bricklink.com/retractOrderItem.asp

After you do this, the total in your order and the sales tax will be adjusted
at the same time and you can more easily figure out the total (remaining) you
need to refund.

Not when you use instant checkout like we do, the order is paid for and then
if we are missing something it takes us to where we are with a partial refund
and the sales tax question. I’d say that was ok for those manually invoicing
buyers.

Scott

What I explained works (also) for an order that is already paid, either instant
check-out or manual, or instant manual, or delayed check-out!

AFter the item is removed, the sales tax (and obviously total value of items)
will be automatically recalculated and this is what the OP wants.

Author:

Brickspert_AU

Posted:

Jan 22, 2022 03:16

Subject:

Re: New seller

Viewed:

32 times

Topic:

In Help, psusaxman2000 writes:

In Help, zorbanj writes:

Another method is to go to your own store's home page and click "Wanted List"
under the Shop tab. This will show you each item, the wanted list it is from,
condition, total quantity you have and the price.

I've not actually tried this on my own store, but makes sense. Other difference
here vs using your inventory search is that you don't get anything from your
stock rooms since they are not "available" for purchase.

I am not using stock rooms, but I think the best thing is to go to my store and
then view my wanted lists, that's the best way I could do it I think.

Author:

Brickspert_AU

Posted:

Jan 22, 2022 03:12

Subject:

Re: Need Help IDing Part

Viewed:

25 times

Topic:

In Help, Xina writes:

Without seeing a picture, I really can't help, you could try taking a picture
of the piece and then do a google image search of it, or see if you can find
the part number on it

Author:

Brickwilbo

Posted:

Jan 22, 2022 03:09

Subject:

Re: We have a new Inventories Administrator!

Viewed:

48 times

Topic:

In Administrative, Admin_Russell writes:

Congratulations.👍

Author:

Brickspert_AU

Posted:

Jan 22, 2022 03:09

Subject:

Re: manual invoice

Viewed:

35 times

Topic:

Payment Methods

In Payment Methods, Brickspert_AU writes:

Hello all, hopefully someone can help me out.
Hopefully this is in the right place.
I am new and setting up my bricklink store, I would like to manually invoice
anyone who buys from me, just until I can work out all the postage costs that
I would have.

Another question is how do I go about allowing cash payments on pick up for local
buyers as I have been selling individual pieces on facebook market place (people
send me their list of parts and I check if I have them and get back to them with
a cost) or is this not allowed?

I have now opened my store, the Invoices should be set up correctly, if not I'm
sure I will get a message about it.

I will continue to sell through other means, but in my time doing so I have found
that it takes so long to fill large orders as I need to look up every part, then
check to see if I have it (unless i'm sure that I do or don't have it).
So for that reason I will encourage people to buy from me through bricklink.

Author:

SasquatchBricks

Posted:

Jan 22, 2022 03:04

Subject:

Re: Sales tax refund

Viewed:

28 times

Topic:

In General, SezaR writes:

In General, mach1baby writes:

Author:

SezaR

Posted:

Jan 22, 2022 03:00

Subject:

Re: Sales tax refund

Viewed:

31 times

Topic:

In General, mach1baby writes:

Author:

legoman77

Posted:

Jan 22, 2022 02:31

Subject:

Re: We have a new Inventories Administrator!

Viewed:

69 times

Topic:

In Administrative, Admin_Russell writes:

Author:

andrewbergen123

Posted:

Jan 22, 2022 02:20

Subject:

Train bogie

Viewed:

82 times

Topic:

Status:

Open

Hey there! i’m in need of a brick built train bogie for set 7938, the bigger
set for the rear non powered engine. if anyone has one available please let me
know!

Author:

QualityBrix

Posted:

Jan 22, 2022 02:07

Subject:

big sales in the store 37% in all items

Viewed:

82 times

Topic: