Discussion Forum: Help
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 Author: Will76 View Messages Posted By Will76
 Posted: Jun 21, 2022 11:50
 Subject: Part searching
 Viewed: 49 times
 Topic: Help
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Is there an option to search for sets using multiple part #? That will make it
easier and have a shorter list of sets to look through it.
Thank you
 Author: Kuboteka View Messages Posted By Kuboteka
 Posted: Jun 21, 2022 05:10
 Subject: Dear Admins, please help
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 Topic: Help
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Hello, we have our store suspended because of completed NSS that has tracking
and was delivered to our customer some time before he completed this NSS.

We provide all info about this NSS at Help Desk, if you need more info please
write us.
We have a top-50 store on bricklink with hundreds of orders a month and we always
ship our orders and always solve any problems with our orders.

Please answer on the ticket asap, cause our customers are worried cause of suspended
store (that thay will not receive orders they placed, but they will)
And cause we need to sell our parts (we have 15 employes now whom we need to
pay salary)

It is auful to lose money cause of buyer who can stop NSS after he receive his
order.

Thanks a lot for your help
We always work for our customers and hope you know it.
 Author: Schnockse View Messages Posted By Schnockse
 Posted: Jun 21, 2022 04:15
 Subject: Store I ordered from got suspended
 Viewed: 204 times
 Topic: Help
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Hello!

Im a little lost now. 3 Weeks ago I ordered and paid nearly 200 Euro worth of
pieces from a Store named Kuboteka. They wrote on their Storesite that orders
take time etc. so I wasnt concerned about the delivery. They had mostly positive
feedback and many transactions too.
Yesterday I checked on my order and only saw that the store was suspended. My
Order has still the "packed" Status. I wrote them about it and got no answer.
Should I just wait longer or try to get my money back as soon as possible?

Regards!
 Author: UCS_Collector View Messages Posted By UCS_Collector
 Posted: Jun 21, 2022 03:42
 Subject: How can I get tracking code?
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 Topic: Help
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after order, how can I get tracking code?
 Author: jgrossman1025 View Messages Posted By jgrossman1025
 Posted: Jun 20, 2022 19:22
 Subject: Removing feedback
 Viewed: 104 times
 Topic: Help
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Hello,

I accidentally left the wrong feedback on the wrong order, how do I go about
getting that removed?

Thanks, NG
 Author: flandresq1 View Messages Posted By flandresq1
 Posted: Jun 20, 2022 17:20
 Subject: Selling sets
 Viewed: 106 times
 Topic: Translation
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Je n’arrive pas à entrer mes sets dans mon inventaire
Il semble que mon magasin n’est pas bien configuré pour permettre la vente, comment
s’assurer que tout est ok.?
Merci
 Author: KDavis2 View Messages Posted By KDavis2
 Posted: Jun 20, 2022 11:39
 Subject: ORDER_BATCH_ID_MISMATCHED
 Viewed: 59 times
 Topic: Technical Issues
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When I try to checkout I am seeing this error, but my cart looks to be in order.

ORDER_BATCH_ID_MISMATCHED

What can I do to complete my order. I have tried clearing browser cookies, deleting
and recreating my cart, and logging out and back in to bricklink.

Thanks,
Kenneth
 Author: TheCuteGiraffe View Messages Posted By TheCuteGiraffe
 Posted: Jun 19, 2022 22:46
 Subject: In Shop Cart
 Viewed: 100 times
 Topic: Help
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Hey Guys,
I am currently looking around in different shops for some lego. I have an open
cart in this and it shows up on the top left of my screen.

Is it ok to have it open? Will it cause any issues? Will this mean that I can't
make another cart?

Thanks,
The Cute Giraffe.
 Author: Collectorguy49 View Messages Posted By Collectorguy49
 Posted: Jun 19, 2022 10:52
 Subject: Is 10k+ parts enough to open a bricklink stor
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 Topic: Help
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Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 19, 2022 04:32
 Subject: Have you seen this guy?
 Viewed: 337 times
 Topic: Help
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Hi all,

Have you seen this little guy?

I was looking at the release announcements of 10497-1 and 10305-1 when I heard
some kind of howl and the sound of something flying out very fast and since then
I can’t find my friend anymore

Joining a sketch artist as I’ve no photo: he’s very shy and never wants to come
out.
 
 Author: MomMar68 View Messages Posted By MomMar68
 Posted: Jun 18, 2022 07:40
 Subject: Order Glitch?
 Viewed: 111 times
 Topic: Help
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I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.

Has anyone had this happen to them?

I have never come across this issue and I'm not sure how to remedy it.
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Jun 17, 2022 18:25
 Subject: Brick 10 x 20 with stickers ?
 Viewed: 93 times
 Topic: Help
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Anyone know if this is correct.

If it is, any idea which set ?

This is :

 
Part No: 700ed  Name: Brick 10 x 20 with Bottom Tubes in Single Row Around Edge, with '+' Cross Support
* 
700eD Brick 10 x 20 with Bottom Tubes in Single Row Around Edge, with '+' Cross Support
Parts: Brick
 
 Author: terraria8767 View Messages Posted By terraria8767
 Posted: Jun 16, 2022 20:25
 Subject: why are some parts not in bricklink studio?
 Viewed: 67 times
 Topic: Help
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so today i got bricklink to make some things that i didnt have pieces for irl.
but i just couldnt find some parts like piece 6170597 (a piece from a ninjago
legacy set). is there some way i can get these in the studio?
 Author: Camqu9 View Messages Posted By Camqu9
 Posted: Jun 15, 2022 16:15
 Subject: How do I export
 Viewed: 95 times
 Topic: Help
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I'm trying to export to blender but I'm having trouble using the export
tool in file export as
 Author: Bobgun View Messages Posted By Bobgun
 Posted: Jun 15, 2022 13:28
 Subject: Seller not responding and not send order
 Viewed: 90 times
 Topic: Help
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I had to mark an order NSS. Now what do I do, is there any way to get my money
back. This is the first time I have ever had a problem with a seller that I couldn't
resolve. This order is over a month and a half old.
 Author: Poncke View Messages Posted By Poncke
 Posted: Jun 15, 2022 03:36
 Subject: PLEASE REOPEN MY STORE
 Viewed: 218 times
 Topic: Help
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Hello admin,


I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.

Can you please open my store, because I would hate to lose a 600 euro sale !!!

thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 14, 2022 22:42
 Subject: Am I going crazy...
 Viewed: 206 times
 Topic: Technical Issues
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... I know I probably am in many things but what about this. I thought the bottom
left of an item's image said catalogue entry or something similar so you
can view the item's full page. While parting out a set I was trying to do
that and it wasn't there and I'm not sure if it was removed/bugged out
or was ever there. It works in the way I thought on the normal search page and
when viewing an item's inventory and also on the first page of the partout
but just not on the second page of a partout for some reason
 
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Jun 14, 2022 14:20
 Subject: Ninjago figure in small box
 Viewed: 86 times
 Topic: Help
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Just been asked about an official ninjago figure in a small box.

Anyone know the BL reference ?

Thanks in advance.
 Author: KimHyungWook View Messages Posted By KimHyungWook
 Posted: Jun 14, 2022 00:07
 Subject: The system couldn't load item from my cart
 Viewed: 58 times
 Topic: Technical Issues
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I put some items in the cart and left the order 'Open'.

And I purchased an additional item, but the purchase did not proceed
because it did not exceed the minimum amount set by the seller.
(even aready exceed!!)

After entering the password received from the seller, I pressed the purchase
button,
but an error occurred that the cart was not updated, and the purchase was not
in progress.

the error message : ORDER BATCH ID MISMATCHED

Is there anyone who has the same problem as me?
 Author: KimHyungWook View Messages Posted By KimHyungWook
 Posted: Jun 13, 2022 23:00
 Subject: The system couldn't load item from my cart
 Viewed: 39 times
 Topic: Help
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I put some items in the cart and left the order 'Open'.

And I purchased an additional item, but the purchase did not proceed
because it did not exceed the minimum amount set by the seller.
(even aready exceed!!)

After entering the password received from the seller, I pressed the purchase
button,
but an error occurred that the cart was not updated, and the purchase was not
in progress.

Is there anyone who has the same problem as me?
 Author: me2j2k View Messages Posted By me2j2k
 Posted: Jun 13, 2022 16:44
 Subject: how to order all the items you need
 Viewed: 71 times
 Topic: Help
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Is there a fast way to enter all the items you need to see what store has the
most of what you are looking for?
 Author: CLBoyce View Messages Posted By CLBoyce
 Posted: Jun 13, 2022 13:22
 Subject: Help identifying Minifig
 Viewed: 87 times
 Topic: Help
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I'm trying to figure out which minifig body this is, I know the Armor breastplate
and helmet probably don't belong with the head, torso and legs. I tried Google
lens with no luck. I don't have a picture of it right now without the helmet
and Armor on. Thank you
 
 Author: Lastborn View Messages Posted By Lastborn
 Posted: Jun 13, 2022 04:53
 Subject: I cant save updates to wanted list
 Viewed: 35 times
 Topic: Help
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I receive the error message "Only one item/colour combination is allowed per
wanted list" when trying to adjusted a wanted list

Its a list I have taken from Rebrickable. I have also manually checked the list
and there arnt and duplicate pieces.

Any ideas how i can fix this issue?

Thanks guys and gals.
 Author: retchetub View Messages Posted By retchetub
 Posted: Jun 13, 2022 04:21
 Subject: CatalogIng
 Viewed: 53 times
 Topic: Help
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When we part out a set is there any way we can set the list to show our remark
for setting purposes?
From what i have read remark sorting seems to be way more widely used.
 Author: jpeg68 View Messages Posted By jpeg68
 Posted: Jun 12, 2022 20:59
 Subject: Seller fee paid but BL still asking for it
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 Topic: Help
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I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?
 Author: Nai2 View Messages Posted By Nai2
 Posted: Jun 12, 2022 20:30
 Subject: New phone cant lgin
 Viewed: 75 times
 Topic: Technical Issues
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Changed my phone and i can't get into my account. Can't log in as i
experience a blue screen everytime i trybto go in n the screen freezes. Please
help
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 12, 2022 19:55
 Subject: am I blind\?? Help
 Viewed: 173 times
 Topic: Help
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I cannot for the life of me tell the difference on the helmets between these
two

https://www.bricklink.com/catalogPG.asp?M=sw0672&ColorID=0

https://www.bricklink.com/catalogPG.asp?M=sw0902&ColorID=0

what lines??? WHERE WHICH ONES ARRRG They look the same to me
 Author: Psycholiquid71 View Messages Posted By Psycholiquid71
 Posted: Jun 12, 2022 19:12
 Subject: Lost ability to see all items on all stores
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 Topic: Help
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I was searching through a store today and suddenly lost all ability to see any
items on any store. I have done the following to try and resolve:

Cleared Cache
Used multiple browsers
Rebooted computer
Tried incognito mode
Tried different computers on my network.

It is almost like I am banned for some reason but all I get is the following:

Yikes! This store does not have any matches.

That being said I have checked the filters and nothing is in the field. I also
tried adding something into the field to try and resolve it and nothing.
 Author: Qzaks View Messages Posted By Qzaks
 Posted: Jun 12, 2022 17:36
 Subject: How to change sell to what country settings
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 Topic: Help
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I want to switch to selling in the US only and I'm having trouble finding
how/where to do it.
 Author: elisebill View Messages Posted By elisebill
 Posted: Jun 12, 2022 17:22
 Subject: Looking for brick id
 Viewed: 83 times
 Topic: Help
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Dear all

Can you tell me is it lego brick ?
What is ID number?

Thanks
Bill
 


 Author: SEZEM View Messages Posted By SEZEM
 Posted: Jun 12, 2022 11:55
 Subject: Hard to find LEGO set
 Viewed: 121 times
 Topic: Help
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Hello, I have a question, is anyone able to tell me how many promotional sets
with Blizzard released Lego? I mean the set sent to influencers? it is called
OWIK -1. and what would be its price
 






 Author: Acevolts View Messages Posted By Acevolts
 Posted: Jun 11, 2022 20:22
 Subject: Missing Parts When Auto-Buying
 Viewed: 99 times
 Topic: Help
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Hello,

I am new to Bricklink and am having trouble with the "wanted list" system. Whenever
I auto-buy my parts list, it says that only 93% of the parts are assigned. How
do I make auto-buy assign 100% of the parts? Nothing on my list is particularly
rare and my filter criteria is very broad. I don't believe that those parts
aren't being sold at all.

Perhaps I'm misunderstanding, but I don't get the point of "auto buy"
if it's going to leave parts out of my list. There isn't anything on
my list I'm okay with skipping out on.
 Author: Poncke View Messages Posted By Poncke
 Posted: Jun 11, 2022 14:31
 Subject: Remove parts purchased from a wanted list
 Viewed: 57 times
 Topic: Help
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Hello,

Is there a way to remove parts that I purchased from a wanted list ?

I have 2500 parts on a wanted list, and I purchased 1700 parts through BL. Is
there a way to remove the parts ordered from that wanted list, so I only have
left what I still need to purchase?

Thanks.
 Author: Gandalf68 View Messages Posted By Gandalf68
 Posted: Jun 11, 2022 13:22
 Subject: Can you help me identify this part please ?
 Viewed: 82 times
 Topic: Help
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Here is another one of my infamous poor quality pics (sorry again )

Can anyone recognize the parts shown by the arrows ?
 


 Author: LackBrain View Messages Posted By LackBrain
 Posted: Jun 11, 2022 09:52
 Subject: Brickstudio upload part that officially exist
 Viewed: 38 times
 Topic: Help
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Hi there,

I would like to use this 20606pb02 part in BrickStudio. It doesn't seem to
exist in BrickStudio. It also doesn't seem to exist in PartDesigner. Part
is from 2016 and I recently updated Studio & Designer.

All parts should be under "Master", right?

Thanks a lot if anyone can help me out,

Cheers, Rob
 Author: April View Messages Posted By April
 Posted: Jun 11, 2022 09:06
 Subject: No reply from help desk to enable Bankdeposit
 Viewed: 47 times
 Topic: Help
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I have opened a ticket twice asking help desk to enable bank deposit on my account.
Is there any way else I can get this enabled on my account if the help desk are
not replying to my tickets?
Thank you.
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Jun 10, 2022 12:14
 Subject: K4487-1 or 4207901-1
 Viewed: 83 times
 Topic: Help
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I got the following sets;
- 4484
- 4485
- 4486
- 4487

All with original boxes (flattened) and instructions. Combined they could be
part of kit K4487-1 or Bonus pack 4207901-1. I don't have a blister packaging
in which the four smaller boxes would be sold.

How should this be listed?
K4487-1, used, complete
4207901-1, used, incomplete (because of the missing blister)
 Author: IceWorm View Messages Posted By IceWorm
 Posted: Jun 10, 2022 06:14
 Subject: Faded coloured parts with paint
 Viewed: 132 times
 Topic: Help
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I'm going to commit the sin and ask a general question about sun damaged
LEGO with the aid of a Mega Bloks reference.

I recently bought the Mega Bloks Flying Dutchman (which is an S tier model btw),
unfortunately, its quite heavily sun bleached in places. Theres even fading on
the paintwork it seems.

I've had a look on youtube and the age old Hydrogen Peroxide seems to be
the key. However, Alex Nunes mentioned to not soak coloured plastic in direct
sunlight or it could fade the colour.

Ref: https://www.youtube.com/watch?v=gmZOQJ1dHRg

Is this right?

I'm also concerned about the paint being removed from the pieces.

Any restoring gods out there that can help me avoid damaging a very expensive
and rare set, I would be extremely grateful for your advice.
 




 Author: Jbtmomma View Messages Posted By Jbtmomma
 Posted: Jun 9, 2022 10:35
 Subject: Quote cancelled/new order for same item?!?
 Viewed: 72 times
 Topic: Help
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Hi!

I am hoping someone could help me as I am confused. I had my first quote sent
to our store. I replied in message within a few hours with the shipping estimate
options. They replied back in message late last night choosing the option they
wanted. This morning I came on to finalize the quote so they could pay, and it
says cancelled. Then I had an order from a different person for the same set.

When a quote is sent, does it remove the set from the store temporarily? Because
they customer cancelled the quote, does that end that transaction and I sell
it to the new customer? Any guidance that can be offered will be greatly appreciated!!

Thanks,
Sarah
 Author: Joopm View Messages Posted By Joopm
 Posted: Jun 9, 2022 09:20
 Subject: Vastlopen pagina
 Viewed: 61 times
 Topic: Technical Issues
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Bij het zoeken loopt de pagina vast zodra item 4163696 gezocht wordt.
 Author: NclyNclyLucario View Messages Posted By NclyNclyLucario
 Posted: Jun 8, 2022 14:40
 Subject: Part designer not working
 Viewed: 37 times
 Topic: Technical Issues
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He yall I kind of need some help here. I have been trying to get Part Designer
working but it doesn't. It pulls up an error and it says " Please specify
studio app folder" I have looked on previous forums nothing has worked could
someone please help me I'm really struggling. Thank you in advance!
 




 Author: thebo View Messages Posted By thebo
 Posted: Jun 7, 2022 22:54
 Subject: Internal Server Issue when uploading photos
 Viewed: 48 times
 Topic: Help
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i'm trying to upload photos for my light up vader figure but everytime i
do i get the internal server issue response immediately. my page header goes
to the problem center before even processing the image. i don't know what
to do
 Author: dbreia View Messages Posted By dbreia
 Posted: Jun 7, 2022 20:19
 Subject: Buyers Privileges Revoked for no reason
 Viewed: 185 times
 Topic: Help
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Hey everyone, I recently logged back into my bricklink account and noticed I
had a red announcement saying “Buyers Privileges Revoked” : reason “preventative
action”. In the 7 years I’ve been using this site I’ve never seen such a thing,
so I did some research. Now to my understanding you need at least three NPB reports
in order to get this consequence, that wouldn’t count towards me because I’ve
only ever cancelled 2 orders in the past and both sellers have been very kind
and understanding and neither of them reported me for not paying.

If anyone can help me out here it would be much appreciated as I rely on Bricklink
heavily for my business.

Cheers, Dillon
 
 Author: SW188_45 View Messages Posted By SW188_45
 Posted: Jun 7, 2022 18:45
 Subject: Account deleted rant.
 Viewed: 170 times
 Topic: Help
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Ughh,so ive been away from this site for two years and my account was deleted
at some point. I don't have the email they sent during this time with the
reactivation code in history. So had to erase the linked account I had before
to create a new with the same email. Now that I need to sell my lego, I dont
have my old accounts reviews and feedback. So I can't start to sell anything
without positive feedback again, which means buying items, I don't need more!
I'm trying to get rid of my collection... What the hell? Guess I'll have
to use ebay then...?
 Author: Hautbois57 View Messages Posted By Hautbois57
 Posted: Jun 7, 2022 15:34
 Subject: Valider un devis
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 Topic: Help
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Je n'arrive pas à valider un devis le bouton rest inactif
 Author: legomalego View Messages Posted By legomalego
 Posted: Jun 7, 2022 11:26
 Subject: Removing batteries on the 9398 crawler.
 Viewed: 77 times
 Topic: Help
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Is there an easy way to remove the battery box?
 Author: iprice View Messages Posted By iprice
 Posted: Jun 7, 2022 05:31
 Subject: Blue Technic Pin - picture shows white pin
 Viewed: 113 times
 Topic: Technical Issues
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The image for the "Blue Technic, Axle 1L with Pin without Friction Ridges" shows
a white pin, not blue.

https://www.bricklink.com/v2/search.page?q=Blue%20Technic,%20Axle%201L%20with%20Pin%20without%20Friction%20Ridges#T=A
 Author: SHARIF1981 View Messages Posted By SHARIF1981
 Posted: Jun 7, 2022 00:49
 Subject: Contact the admin
 Viewed: 116 times
 Topic: Help
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Hello from Canada,

I would like to know how to get a hold of BrickLink admin/s please. I have something
to discuss that would be so beneficial for BrickLink, sellers and buyers. It’s
really important
 Author: TheCuteGiraffe View Messages Posted By TheCuteGiraffe
 Posted: Jun 6, 2022 20:30
 Subject: Wanted List Features
 Viewed: 48 times
 Topic: Help
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Hey Guys,
There is a feature on Bricklink Wanted List, it says share wanted list. I LOVE
that idea as it would be great to have this setting.

Just above the button (which is greyed out) it says Feature Coming Soon.

I don't want to be annoying about it but I am wondering when this AWESOME
feature will be available.

Thanks,
The Cute Giraffe
 Author: outlaw2710 View Messages Posted By outlaw2710
 Posted: Jun 6, 2022 06:37
 Subject: items still on "shipped" status for 2 months
 Viewed: 110 times
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hello, how can i better solve the issue? i have order that have been staying
on "shipped" status for over 2 months already.

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