| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | tEoS  | | Posted: | May 3, 2021 21:50 | | Subject: | Re: Potential feedback due to Mail Theft | | Viewed: | 49 times | | Topic: | Help | |
| They don't know if the packages were stolen, just that they haven't been
scanned.
It could just be a USPS delay.
| |
um...refund your customers...
If a seller forced me to file a claim in this situation, darn straight I'm
leaving a neg.
Appologize and refund.
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| Author: | Adjour | | Posted: | May 3, 2021 20:31 | | Subject: | Re: Potential feedback due to Mail Theft | | Viewed: | 61 times | | Topic: | Help | |
| In Help, KitKat53 writes:
| | I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).
I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?
I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!
|
um...refund your customers...
If a seller forced me to file a claim in this situation, darn straight I'm
leaving a neg.
Appologize and refund.
|
|
| Author: | cosmicray | | Posted: | May 3, 2021 20:29 | | Subject: | Re: Potential feedback due to Mail Theft | | Viewed: | 62 times | | Topic: | Help | |
| In Help, KitKat53 writes:
| | I have discovered that 7 outgoing orders have possibly been stolen from my residential
mailbox. I have security, but the camera doesn't cover the mailbox area.
One customer in-particular is being very belligerent about not receiving his
order (over 400 pieces!).
I will have taken a big hit to my bottom line by the theft of those 7 orders,
and through no fault of my own, should I have to be the brunt of negative feedback?
He's already filing for a refund through PayPal, which is his right. What
are my options in this case?
I'm certainly not doing anymore business through my residential mailbox!!
I'll drive out of my way to go to the PO from now on!
|
If you have more than 5 outgoing packages, the mail carrier is not supposed to
do an acceptance scan. 5 is the most they will scan, and none get scanned if
you have more than 5. Once they get them back to the post office, they will not
be scanned there either. They should begin appearing on tracking once they pass
thru an NDC sorter.
You have two options, one is to generate all your postage using PayPal Multi-Order
Shipping, and generate a SCAN form. The mail carrier will scan the SCAN form,
and then click YES, the number of packages is correct. Doing the SCAN form indirectly
causes all the packages to be acceptance scanned. The other option is to take
them to the post office, and ask a retail counter clerk to do a 'Pre-Paid
Acceptance Scan'.
Nita Rae
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| Author: | peregrinator | | Posted: | May 3, 2021 19:40 | | Subject: | Re: Potential feedback due to Mail Theft | | Viewed: | 40 times | | Topic: | Help | |
| In Help, zorbanj writes:
| | If I were your buyer and you proactively let me know that my order was stolen
and also refunded me I would leave excellent feedback because there was a problem
and you took care of it.
|
+1
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| Author: | Bitsnpieces.... | | Posted: | May 3, 2021 19:37 | | Subject: | Re: Help! Looking for minifigure w/ chainmail arm | | Viewed: | 36 times | | Topic: | Help | |
| In Help, smaclaug writes:
| | Has this ever happened to you? I had a minifigure with chain mail / scale mail
printed on the black / dark grey arms --- and now can't find it anywhere.
Do you know of a minifigure that has black or dark grey arms with chain mail
/ scale mail printed arms?
Likely a superhero figure or Ninjago.
Thanks!
|
here's some figs might help you
https://www.bricklink.com/v2/search.page?q=chain%20mail#T=M
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